This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
FREE ONSITE ESTIMATES! Chicago-based USA Moving & Storage is a full service moving and storage company able to provide quality transportation services for both residential moving and corporate relocation. We are the frontline commercial movers offer both packing and storage services - apart from transportation. Through innovation and experience, USA Moving & Storage moving company delivers a level of quality service that consistently meets our customer's needs and exceeds expectations. Our team of highly trained Chicago moving professionals work together to deliver solutions that meet your specific needs. USA Moving & Storage offers full residential moving services from packing to loading to transportation and storage for your household goods. Office moving services are also available.Whether you are moving one item or an entire household, USA Moving & Storage has the expertise, along with the manpower and equipment, to handle all of your needs. And if you're looking for reliable Chicago piano movers, look no further. We are specialists in moving unusual objects such as art pieces, antiques, as well as pianos... baby or grand. When it comes to moving your personal belongings, nothing is as important as a fully qualified, trained team. We provide you a personal and caring moving service. USA Moving & Storage can be counted on to take the stress out of moving.Additional phone number - (800) 626-4474.
Business highlights
44 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage
They took the time to wrap all wood items to prevent scratching. They loaded and unloaded quickly and efficiently. They made sure items were placed where we wanted. Good job putting selected items back to together. Excellent clean-up.
Description of Work: They moved out of 2 lockers at a suburban storage facility into a single family home in the city. They moved items to specific rooms in the home and put back together a king size bed, mirror & dresser, and a dining room table.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$584
LEILANI L.
07/2006
2.0
moving companies
+ -1 more
The woman who answered the phone was curt, uninterested and could not wait to get me off the phone. While I understand that companies may not be interested in small jobs, this attitude will not get them our business after our house sells and we need a much larger move.
Description of Work: I called to find out if this company could help us move items from our basement into a storage area in advance of selling our house.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
3.0
Response from USA Moving & Storage Inc
USA MOVING & STORAGE SPEAKS TO HUNDREDS OF POTENTIAL CUSTOMERS EACH MONTH, FOR ALL MOVES, BIG AND SMALL. WE MOVE EVERYTHING FROM 5 BEDROOM HOMES TO SINGLE ITEMS. IT IS VERY POSSIBLE THIS CUSTOMER HAS CONFUSED US WITH ANOTHER COMPANY WHILE CALLING AROUND FOR PRICES. WE TREAT EACH CALL AS A POTENTIAL CLIENT, REGARDLESS OF SIZE. WE KNOW THAT IF A PERSON IS HAPPY WITH A 1 ROOM MOVE, THEY WILL COME BACK FOR ALL THEIR FUTURE MOVING REQUIREMENTS. PLEASE REVIEW OUR CUSTOMER FEEDBACK TO SEE THAT OUR CUSTOMER SERVICE IS ONE OF (IF NOT “THE”) BEST IN THE CHICAGOLAND AREA.
NIKOS C.
07/2006
5.0
moving companies
+ -1 more
Companies like USA Moving are the reason I subscribe to Angie's List. I chose them based solely on the reviews here and couldn't have been happier! The process was pleasant from the onset, with the scheduler on the phone describing their rate structure and what to expect on the day of the move with the utmost customer service. On the day of the move five guys showed up exactly on time and worked flawlessly. It was a record heat weekend and never once did I find that they were slacking off or taking it easy. They were meticulously careful with my belongings. (While it's painful to see $100+ in tape and box costs, when I saw how well padded everything was and found it to have arrived without damage, it was worth it.) I've never had a mover this professional and effective. Terrific work all around.
Description of Work: They moved us from a three bedroom condo in Lakeview to a similarly sized three bedroom condo in Lincoln park.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
MARGUERITE G.
07/2006
5.0
moving companies
+ -1 more
The movers were on time and moved fast. They slowed down a bit after 3 hours but I bought them lunch and things picked up a bit. There was absolutely move damage to any of my furniture. They moved furniture down a stiarcase and made no marks on the walls. I was particularly concerned because I was moving from a rental unit and didn't want to leave any marks or dings in the building. They wrapped everything to protect corners and edges. They wrapped and wrapped and wrapped. They were careful with every single piece of furniture, even pieces that were second-hand. By far, this was the best move that I have every had. I would recommend this company to anyone. The move took approximately 10 hours. There was no down time. They placed the furtnirue in the rooms that I specified without a fuss. They hung my clothes. I was completely satisfied with this company. I even received 10 free boxes which I needed.
Description of Work: This company moved me from a 3 bedroom apartment on the third floor to a house. Included in the move was a studio baby grand piano, lots of plants and little bags. I ran out of time and couldn't pack many small items.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,624
WENDY P.
07/2006
5.0
moving companies
+ -1 more
They were courteous, on time, nice, professional, and fast. They were also able to stay within budget and they didn't break anything. It was a very good experience.
Description of Work: Local move from a 3 bedroom apartment to a house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
SAMANTHA K.
07/2006
5.0
moving companies
+ -1 more
The crew who did my move was great. They were on time, worked very hard and were quick and efficient. I would be very comfortable recommending them to anyone or having them move me again. They are the only movers I have ever used who I trusted - they treated my possessions as they would treat their own. As a woman and someone moving by myself, I could not have asked for a better experience. They even helped me look for my keys when I misplaced them - in the trunk of my packed car!!
Description of Work: Move boxes and furniture from my one bedroom apartment in the Ukranian Village to my condo in River North.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Barbara R.
07/2006
5.0
moving companies
+ -1 more
I would definitely hire this company for any future moves. The were on time, reliable, and polite. The price was also reasonable for a small sized apartment.
Description of Work: A person answered our call, gave us thorough information. The company came on time. They had all their equipment, and prepared the larger pieces to transport. We thought they would have to remove the doors to take out a large sofa, but they knew just how to do it with no problem. Everything was transported in good condition. No scratches on walls or doorways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
SONA T.
07/2006
5.0
moving companies
+ -1 more
Communications were great. They managed to get the job started earlier and finished with great efficiency. I've used other moving companies before and this one is by far the most professional. They covered furniture well and didn't mess up anything. It was a good experience. The only thing to note is that they buffer costs with the ''cost'' of tape, etc. which added $50 to the bill/quote. However, with the fair price, I was fine with this.
Description of Work: They moved us from a house to two-bedroom apartment. The price included van rental, 4 guys, and tape, etc. (which is added to the quote). We tipped $20/guy as they were so quick.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
MITCHELL T.
07/2006
5.0
moving companies
+ -1 more
This was the best move I've experienced. Jerry's estimate was within a few dollars of the final cost. The moving crew (five individuals) was courteous, professional, and careful. The crew chief (Santiago) was excellent, and seemed committed to providing us with a quality moving experience. There are movers that may be less expensive, but the price was fair and you need to beware of bargain basement movers. You get what you pay for.
Description of Work: Move from Evanston condo to Park Ridge house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,016
BEN C.
07/2006
5.0
moving companies
+ -1 more
The guys did a great job with a lot of boxes. The furniture was wrapped up and everything was handled with care. Not one item was damaged. We were quoted $140 per hour (including the trip), and it took them a total of five hours, which equals $700. The other $330 was for the wrapping and packing of things, such as lamps and paintings (and probably moving from a third floor apt.)
Description of Work: I moved from a one bedroom, third floor apartment in Logan Square, Chicago to a single family house in Waukegan, Il.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,030
NOELLE M.
07/2006
5.0
moving companies
+ -1 more
I was very satisfied with the service that USA Moving provided. They were able to accommodate my request when my moving times changed. From the young woman who took my first call to schedule the move to Jose who lead the team of 4 who physically completed the move - they were all great! The movers disassembled a few pieces of furniture for me and then reassembled in the new place. They offered suggestions on where to place furniture. They worked around freshly painted walls in the bedroom, problems with the freight elevator and a conflict with another moving company. I would use them again without hesitation!
Description of Work: Performed move for me -- from 1 bedroom condo on 9th floor to 2 bedroom condo on 26th floor in same building.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
hasan K.
06/2006
5.0
moving companies
+ -1 more
Overall, we are extremely happy with the services performed for the cost incurred. The up front estimate provided was beneficial for comparison purposes and proved to have been calculated well. The crew (5 men) worked tirelessly from the time they arrived to the time of completion. The job took over 10 hours to complete. The movers were pleasant, respectful and accommodating to our requests. The furniture that needed the mover's packing/protection was handled professionally and securely. Overall, the furniture arrived in great shape with only some minor defects. The living quarters only suffered from minor "box rubbbings" on a couple of walls. The final cost varied by about 10% from the initial estimate, which we thought to be reasonable. The movers were able to make everything fit into the one truck they arrived with, but a slightly larger vehicle could have allowed for more ease of loading for the movers and a slight savings of time and money for us. We would hire USA again!!
Description of Work: Moving from a 2 bedroom condo and a 3 bedroom home into a 4 bedroom home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
CHRIS C.
06/2006
5.0
moving companies
+ -1 more
Good. Prompt, courteous. They even found and returned some jewelry I lost under furniture. In the end, thought the price was high, but they worked efficiently and it could not have gone any faster. The foreman asked if it was ok to pull up the truck to the balcony, so they unloaded directly into my home, no stairs to climb and made things go even faster. I guess moving is just expensive when done right. Pre-move staff and website link was very helpful. Free boxes came in handy.
Description of Work: Moved small condo furnishing.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
JENNIFER W.
06/2006
5.0
moving companies
+ -1 more
I liked them, because they were quick and they seemed to know what they were doing.
Description of Work: They moved me from two places, so there were three stops.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$960
Nicole S.
06/2006
5.0
moving companies
+ -1 more
The four movers showed up on time and immediately started to organize and pack/wrap the larger furniture and pictures. We had packed all other items ourselves. They worked very fast and took no breaks until the truck was fully loaded. We have antique furniture, which was handled with extreme care and wrapped thoroughly. The movers did use a large amount of tape and packing paper, but for the fact that my furniture wasn't harmed I'll pay the extra money. Also, the four men were very friendly and polite and made our moving so much easier for us.
Description of Work: USA Moving moved our 2-bedroom appartment into a two bedroom condo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
CHRIS W.
06/2006
5.0
moving companies
+ -1 more
The crew was one-half hour late, and I was very skeptical about the size of their truck. But they proved me wrong! The crew was hard-working and professional, and loaded up the truck in only 90 minutes! A quick ride to Plano, and they unloaded and positioned our belongings in about 90 more minutes. I was flabbergasted. I had expected the move to take six hours, and it only took 3 1/2! I could not be happier with the service provided to us by USA Moving. Thanks so much!
Description of Work: We hired one truck and four men to transport the contents of one 8x20 storage unit from Sandwich to Plano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$590
MARY BETH & ANDY H.
06/2006
5.0
moving companies
+ -1 more
They were excellent. They were very careful and courteous. They were also extremely reasonable!
Description of Work: Moved us out of a condo and into a house in Chicago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Meghan W.
06/2006
5.0
moving companies
+ -1 more
It was by far the best experience we could have had. My only complaint is that they were early, and we weren't fully packed. That was our fault and not theirs. The movers were fast and very professional. The cost was a little less than we expected too. Overall, we are very satisfied and have already referred a lot of people to them.
Description of Work: They moved us from 1 bedroom apartment on the westside to another 1 bedroom apartment (on third floor!) in Lincoln Square.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$565
CINDY K.
06/2006
5.0
moving companies, storage units
+ 0 more
Everyone we talked to was helpful and responsive; the crew was right on time, efficient and pretty amazing to watch. The price ended up being a little more than I'd expected, but it was totally worth it.
Description of Work: Moved us from one two-bedroom apartment in the city to another (on the third floor).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Ellen D.
05/2006
5.0
moving companies
+ -1 more
They were cheaper than another estimate that I received. They did a good job with my moving. They were very careful moving my items.
Description of Work: They moved furniture from one floor to another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
JEFFREY P.
05/2006
5.0
piano moving
+ -1 more
Jerry was very helpful. I called on a Monday morning and he was able to provide me with a moving crew for the next evening at the time I desired. I inquired about an Angie's List discount and although all of his specials were not applicable to my move, he was happy to throw in all of the packing materials, like tape, for free and to also only charge me for 2 hours even if the move ended up requiring more. The actual move went smoothly. The men were very careful with the piano and with our newly refinished hardwood floors.
Description of Work: USA Moving moved an antique baby grand piano and bench from a house in Arlington Heights to our home in Chicago. The crew consisted of four men and they completed the job in under 2 hours.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
JOSEPHINE L.
05/2006
3.0
moving companies
+ -1 more
The guys showed up on time. They were nice & very efficient. My only complaint is that I was quoted a $450 estimate & paid double. It should not have taken as long as it did. My husband & one other guy moved us the last time & it took the same amount of time (5 hours). Beware, they also charge you for any & all supplies they use for the move. For example, they charged us for the 24 rolls of tape they used to wrap the furniture with.
Description of Work: They moved me from a 2 bedroom apartment to another 2 bedroom apartment 15 minutes away.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
$900
Response from USA Moving & Storage Inc
WE ARE SORRY THAT THE CUSTOMER WAS NOT COMPLETELY SATISFIED WITH SOME ASPECT OF OUR SERVICE. REGARDING THE QUOTE OVER THE PHONE, USA MOVING DOES NOT GIVE A FIXED QUOTE OR “FLAT RATE” OVER THE PHONE. WE TELL ALL CUSTOMERS THAT THE COST IS BASED ON THE ACTUAL TIME THE MOVE TAKES, PLUS A TRUCK FEE AND ANY PACKING MATERIALS (I.E., BOXES, TAPE) NEEDED FOR THE MOVE. LONG CARRIES, NUMBER OF STAIRS, NARROW STAIR/HALLWAYS ALL FACTOR IN THE MOVE, AS DOES ANY ASSEMBLY/DISASSEMBLY OF FURNITURE, PLACEMENT OF FURNITURE IN THE NEW HOME, ETC. USA MOVING STRIVES FOR COMPLETE CUSTOMER SATISFACTION. AS THE CUSTOMER STATED, OUR MOVERS WERE ON TIME, VERY NICE, AND EFFICIENT. HOWEVER, AS EACH MOVE IS UNIQUE, THERE MAY HAVE BEEN UNFORESEEN CIRCUMSTANCES THAT MAKE THE MOVE TAKE LONGER OR SHORTER THAN THE CUSTOMER EXPECTS. AGAIN WE APOLOGIZE FOR ANY MISUNDERSTANDINGS ABOUT THE COST OF THE MOVE. WE MAKE EVERY EFFORT TO BE SURE THE CUSTOMERS ARE AWARE OF ALL CHARGES INVOLVED IN A MOVE WITH US. REGARDS, LOGAN H.
ALICIA D.
05/2006
5.0
moving companies
+ -1 more
USA Moving was GREAT. We were given a start window of 8-9am, and they arrived at 8am sharp. Before I knew it, all of the boxes in our home were gone! Santiago and his team (4 members in total) worked non-stop and were extremely quick yet ensured that every piece of furniture was fully protected. I have never seen harder, more diligent movers. All of them were also very pleasant and had no problems with my numerous special requests. The overall move took 10 hours since we have several very large pieces of furniture, some of which require disassembly in order to move out of our unit. We also completely filled the truck so a separate trip had to be made to our storage unit. The price was very fair - their were no hidden extras, and the pricing for additional materials was much less than we expected. Overall, this was a fantastic experience.
Description of Work: Moved all furniture from a 3BR/3BA 4 level townhouse plus a 5x9 storage unit to a 4BR home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
MARIA R.
04/2006
5.0
moving companies
+ -1 more
Fast! I didn't have much to move - I had packed a lot beforehand - but the move was completed in less than 3 hrs, and I had anticipated at least 4. Having more than 2 movers makes a difference, I think. The team was very efficient, packed my stuff well, and were very courteous. Even helped me arrange some furniture. The truck fee was a little higher than other quotes - $140, but the speed of the move compensated for it. Less pain, I think! The people in the main office were friendly and returned my initial call promptly.
Description of Work: Moved everything from a studio in Chicago to a 2 bedroom condo in Wheeling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$543
BENJAMIN K.
04/2006
5.0
moving companies
+ -1 more
Fantastic! The movers were efficient and professional. Very happy with the service.
Description of Work: Moving 2-bedroom apartment within the city.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers,
Antiques,
Home and Garage Organization
FAQ
USA Moving & Storage Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
USA Moving & Storage Inc accepts the following forms of payment: CreditCard
Yes, USA Moving & Storage Inc offers free project estimates.
Yes, USA Moving & Storage Inc offers eco-friendly accreditations.
No, USA Moving & Storage Inc does not offer a senior discount.
Yes, USA Moving & Storage Inc offers emergency services.
No, USA Moving & Storage Inc does not offer warranties.
USA Moving & Storage Inc offers the following services: Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage