USA Moving & Storage Inc

They were really honest because I gave them $100 extra and they came back and told me I overpaid them.

Santiago and his crew came the day before the move to prep all the furniture and pack a handful of items we hadn't yet gotten to (we had already packed most everything ourselves). The next morning they quickly moved us out of our condo, picked up additional items from storage, and met us at our new home to unpack the 2 trucks. They were very hard-working and got things done quickly. I was nervous the move-out would take longer than the 2-2.5 hours they estimated, so I made the mistake of insisting they come earlier on moving day. Our move would have cost less if I hadn't done that.

A crew of four people arrived exactly on time, took a quick look through the house, and got to work immediately. Once the boxes were out (which we packed up in the days prior to the move), the furniture went next. Everything was disassembled if needed, wrapped, and moved carefully. When they arrived at the new destination the same speed and care was taken. None of the four seemed to take any break whatsoever, except for the truck ride to the new house; which was only about four minutes! Not a single thing was damaged, I never expected to see such care taken.

It couldn't have gone more smoothly. They would have been finished with the whole project in under two hours (which is their minimum) however our new place has an elevator that was too small to move the sofa. In fact, the building engineer said they would never be able to get the sofa into our apt. from outside. Well the movers proved him wrong. They were very clever and found a way to get the sofa in and the whole project, start to finish, only took about 2.5 hours. They were timely, professional, and courteous. It was a great experience.

The crew was at the storage facility on time. They were friendly and fast. They wrapped every piece in moving pads securely with packing tape. They were careful while transporting all the furniture to the truck. They placed every piece exactly where I asked.

Jerry wanted to give me an estimate over the phone. I wasn't comfortable with that (as I'd already had one estimate that I thought was very high for my small home and not far destination). Anyway, he came and gave me an estimate of $2600 which included two trucks and 6 guys for 10.5 hours. The estimate also included overnight storage of our stuff as we initially had to be out of the house at closing. Jerry explained we could save $500ish by not storing overnight. Our buyers agreed to let us stay in the house post-closing. So Jerry's estimate would have been $2100. On moving day, Santiago and five guys showed up with three trucks promptly at 8:00 and were moving things out by 8:05. We went to our closing at 9:00 and when we were done at 1:00 they were at the new house waiting for us. Santiago called a couple times to verify whether something should stay or go, but otherwise was pretty independent (which we needed on a day of selling one house and buying another in back to back closings)

We had been in the house for 15 years, and it was a lot of stuff. They had two use three trucks in order to move us out. The packing took around 9 hours with four packers the first day, and the next morning they came with 8 guys. They packed for another 2 hours, and moved us into the new house and set up the furniture by 4 in the afternoon. I wanted to mention it was Javier's crew, and I can't imagine anyone doing a better job. He was remarkably efficient, had an amazing memory, and his crew was just superior. Nothing was broken, and everything was well-wrapped. Their attention to detail was amazing, and they worked very hard on the job. What I really liked about them as well was that they charged by the hour depending upon the amount of men that they send out, so you knew exactly what to expect.

I liked the care they took of my furniture during the move.

It went very well. My initial email inquiry generated a call back within an hour. I received a quote over the phone and set up an appointment. Three movers showed up as expected a few minutes early. They moved quickly & carefully. They were very patient when I wanted a few more things moved at the last minute. Great experience.

I was a little worried about accepting a phone estimate, but favorable ratings on Angie's List swayed me. Javier and company arrived as scheduled, worked quickly, efficiently, but carefully. The crew was friendly and helpful, and respectful of my belongings. In at least one case, left items in BETTER shape than when we started. Move completed in the time estimated. Overall, an excellent experience. I would recommend them highly.

Excellent. Highly recommend. Will use again.

They were on time, excellent and no problems. I would recommend highly.

Their estimate was $1600 more than two other companies. I had heard good things about the company, but I was not impressed with their ability to estimate the job. When I asked about the significantly higher quote, he assured me that his estimates were very accurate and that the other companies were giving a lower bid to get the work, but would come in higher in the end. The work was done by another company who came in 700 below their original estimate, $2300 less than the USA quote, and was very happy with the quality. I know USA would have done a good job, but it was not worth the price quoted.

The movers came on a Sunday and got all of our stuff packed up and ready. The next day they loaded the truck and took everything over to the new place. Then they brought all our stuff (furniture, boxes) up the two flights of stairs to our new apartment and unpacked everything for us. They were amazing workers and very professional.

The movers arrived around noon with a large truck (not the huge 18 wheeler I was expecting). An assessment was made that another truck would be needed to assist the four movers and the large truck. The lead mover made a call and we were assigned two more movers with a large truck to show up in about two hours, which they did. We were moved very, very efficiently by six movers who were very, very professional. The move was nine hours. My niece and I are impressed with how all things were handled. Cash payment was required, so at one point we were nervous that we did not bring enough. The movers were fast, but we had miscalulated the time, so paying by cash lessened a great gratuity. The additional truck cost us more by the hour (for seven hours we paid a much higher rate). Having the move done in a huge 18 wheeler truck (one truck) would have saved us dollars.

Reservation was really easy to book and I only gave them 1.5 weeks notice and they didn't mind at all. They called to reconfirm the day before a couple of times, since I was packing and didn't hear the phone. I'm glad they did make this extra effort or it might have slipped my mind, with all the details. The guys were a little later than their estimated arrival time, but they didn't charge me for their lateness. They were super courteous and moved everything in just 2 hours. Barely any scuffs or breakage, and that kind of thing can happen even if you're getting help from your friends. I barely had to lift a finger to do anything. They were like a machine!

This is a reliable, responsive, professional company. They sent two guys on one day's notice at the end of May, which is a really busy time for movers. The movers who came were friendly, punctual, and very careful with our belongings, as well as the walls, floors and doorways. They moved large desks and cabinets, and didn't leave a scratch anywhere. They did whatever I asked them, and were very nice about it. They even were very clever and patient about getting large unwieldy items around tight corners and through narrow doorways. It was difficult work, and I'm glad I hired it out. It was definitely worth the money.

They were fantastic, which made it a wonderful moving experience. They were really patient and helped me figure out some tight spaces. They came up with great solutions! Nothing was lost or broken! They were a pleasure to work with! They were punctual and incredibly hardworking!

This is the fifth time we've used USA Moving and Storage and I can't imagine ever using anyone else. They're quick, professional and take great care while moving our possessions.

These guys were GREAT. They showed up on time and worked very fast and carefully. Even before the truck was moved around back, they started to take boxes downstairs. They were very careful with all of our belongings. We had no broken or damaged items. When we arrived at the move-in location, they placed everything in the rooms we had indicated on the boxes. If a box wasn't labeled, they asked us where to put it. They ended up coming in well under the estimate provided to me over the phone for a 3 bedroom apartment. We were very pleased with every step of this move: setting up the move over the phone, receiving an estimate, and the actual moving day. I have read in Angie's list that they tend to use a lot of packing materials for which you get charged extra. Our movers taped and wrapped up only what was necessary; and if you are well-organized the day of the move and have everything already taped up OR provide them with your own tape, they don't need to use many packing materials.

They packed and moved my computer and my video and audio equipment with no damage. For a rush job under difficult conditions, they seem to have done a very impressive job. I have found nothing missing or damaged in the slightest. They protected the electronic equipment well, and wrapped my desk in such a way that they could turn it sideways or upside down without losing any of the contents of the drawers.

This is the best company we have ever used. Santiago and team were prompt, polite, careful, not a single broken item, or damage to either home. They were very efficient..no standing around chatting like every other moving company weve hired. We were very impressed and cannot say enough positive things about them. Very, very hard working!!!

Just as described, the four movers came in and packed each piece well and worked efficiently. The entire job took just over two hours. I was very pleased with the service and would use them again.

On the phone, I spoke with Ilanit, who was very helpful in scheduling and explaining my options. The only reason I "dinged" responsiveness was that they called me to reconfirm the appointment only on my work phone, but during hours that they should not have expected me to be there. (I think, but am not 100% sure, that they did have my home phone number.) Javier and his crew arrived at the (very) end of the hour we had set for the starting time. They were hard-working, and clearly had a lot of experience; they didn't need a lot of explaining from Javier on what to do next. There certainly wasn't any standing around slacking. There was damage to one piece of furniture; but it was an inexpensive item, and they made an acceptable repair on the spot, after asking my permission.

They were amazingly fast! They were very talented when it came to getting large items out of doors and around corners. They also had to manually hoist my mattress, wooden desk, and wooden file cabinet up to the second floor. The only stairs up to the second floor were spiral which made it impossible to use for these large items. They securely wrapped all of my furniture before it left the apartment. 2 of the guys also helped me put together some Metro shelving because the TV had to be placed on it. They were very professional and extremely efficient. The movers I hired last time seem like the 3 Stooges in comparison to these guys. I saved $150 from my last move because the USA guys were so efficient. The woman I worked with when scheduling my move and picking up my free boxes was very pleasant and knew the business well. I highly recommend USA moving to anyone. Also, my new building manager wanted to know what company moved me because they "really knew what they were doing".