This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
FREE ONSITE ESTIMATES! Chicago-based USA Moving & Storage is a full service moving and storage company able to provide quality transportation services for both residential moving and corporate relocation. We are the frontline commercial movers offer both packing and storage services - apart from transportation. Through innovation and experience, USA Moving & Storage moving company delivers a level of quality service that consistently meets our customer's needs and exceeds expectations. Our team of highly trained Chicago moving professionals work together to deliver solutions that meet your specific needs. USA Moving & Storage offers full residential moving services from packing to loading to transportation and storage for your household goods. Office moving services are also available.Whether you are moving one item or an entire household, USA Moving & Storage has the expertise, along with the manpower and equipment, to handle all of your needs. And if you're looking for reliable Chicago piano movers, look no further. We are specialists in moving unusual objects such as art pieces, antiques, as well as pianos... baby or grand. When it comes to moving your personal belongings, nothing is as important as a fully qualified, trained team. We provide you a personal and caring moving service. USA Moving & Storage can be counted on to take the stress out of moving.Additional phone number - (800) 626-4474.
Business highlights
44 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage
They sent four men, who worked very efficiently and finished the job in 3 hours. Very pleased with their work. The extra expense was in the materials they used--and that mounted up quickly. They probably over used the tape. If you have everything wrapped well before hand can save on expense.
Description of Work: Moved excess furniture, etc. to storage facility in preparation for putting our condo on the market. Made several stops--pickup at home and another storage faciliy and drop-off at a larger, cheaper storage facility and Salvation Army. Their price per hour for 4 men was good.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Janelle W.
03/2010
4.0
moving companies
 + -1 more
In my opinion these guys spend way too much time in preparation. I'm moving 10 miles, not 1000 miles. My dining room alone took them 90 minutes just to wrap up. I was expecting maybe $600-700, not a bill for 1133. They claiming to use 46 rolls of tape at 2.50 a roll for a whopping total of $115 in tape. I stopped them from unwrapping stuff or setting up the dining room table because I knew the bill was already going to be too high. In their defense, not a single item was damaged. I moved again in December with a different company that didn't take nearly as long to properly wrap thing and my bill was 1/2 what these guys charge. So after charging my 1100 for a move, their paperwork has the nerver to ask for a tip. I didn't tip. English is bare minimum. Won't use again. Not sure why everyone thinks their pricing is so great.
Description of Work: Moved my stuff from house to townhouse after divorce. I always move what I can with a Uhaul first, then bring in the pros for the big and heavy stuff.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$1,133
Response from USA Moving & Storage Inc
Hello, We work very hard to ensure complete customer satisfaction and we are very sorry to hear of dissatisfaction with a move we provided. On the paperwork that all customers receive, it says specifically that tips are *not mandatory*, but appreciated if the service is to the customers satisfaction. Regarding the preparation, customers are told over the phone and via email conformation about additional charges for the tape and supplies for the move. Tape + moving blankets is one of the best and most cost effective ways to protect furniture, whether a 10 mile or 1000 mile move. Though 10 miles may not seem like a long way, pot holes and bumps in the city can infer a surprising amount of damage to poorly protected furniture on a truck. Damage can also occur with moving big, heavy or fragile furniture such as china cabinets with glass doors or glass table tops. Going through doors, or bumping walls can damage furniture or walls and doorways. All of these are reasons why we ensure that all furniture is wrapped or padded appropriately.
Mark S.
03/2010
5.0
moving companies
 + -1 more
A solid moving service. Courteous and respectful to personal property and the building as well. No damages to report on either my posessions or the building hallways/elevators/etc. I would choose this company again.
Description of Work: Moved about 10 blocks from one residence to another, approx. 1 bedroom/1bath worth of furnature/belongings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$830
diedre D.
03/2010
5.0
moving companies
 + -1 more
USA's crew of 4 arrived within 15 minutes of schedule and got right to work. They were careful not to damage items or walls on way out of first property or into destination. I had a bad experience with my last movers so I was impressed by USA's professionalism. They worked continuously at a reasonable pace. They might have been a little over eager with the materials, they wrapped a stapler about three times. The whole move from start to finish took them about 5 hours so you're paying about $175 per hour including materials and depending on traffic. It seems kind of expensive to me. I would use them again.
Description of Work: USA moved my family's furnishings from a deluxe apartment in the sky (well, a two-flat) to a house in the suburbs approximately 20 miles away. Most of the items were boxed except for large furniture, floor lamps, kids bikes ...
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Pamela W.
03/2010
5.0
moving companies
 + -1 more
It went fantastic. They arrived promptly and were finished in about 10 minutes. They wrapped the couch in blankets to protect the leather, and also used blankets to protect my floor. All without my having to tell them to be careful. They were considerate about not tracking snow into my house, and minimized the number of times they had to enter through the front door. The people who had originally delivered the sofa had dropped it and broken the flower boxes on the patio wall, so I was concerned. But that did not happen with USA Moving. They got the sofa out with no problem at all, and no damage to anything. These guys are great!
Description of Work: They had to move a heavy, leather 2-piece sofa, including a sleeper sofa. They had to wrap it for protection, and also protect my newly refinished wood floor. The sofa was too big to fit through my front door, so they had to take it out through the patio doors. Then they had to lift it over the brick patio wall that was over 5 feet tall. Then they had to deliver the sofa to a home in the suburb. They had to take the sofa up the stairs of a split level home and position it in the living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$372
Patti T.
02/2010
5.0
moving companies
 + -1 more
All good. They were prompt. They packed the furniture well into the truck. The only thing that bothered me was that they told us there were furniture pads avail be for $15 pad and then when they showed up it was for $50 a pad. In the contract it was $15.
Description of Work: They loaded our furniture into a moving truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Elizabeth H.
02/2010
5.0
moving companies
 + -1 more
We finished almost all the packing by the time the crew arrived, so the main focus was on moving the boxes and furniture. There was no surprises working with this quick-moving team. They even put down blankets along the main areas of the house so that snow and dirt from the outside won't get on the newly cleaned floor / carpets.
Description of Work: Wrapping furniture (for protection) and moving between two local addresses, included unwrapping furniture. Included an additional stop at a storage location.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Julia B.
02/2010
5.0
moving companies
 + -1 more
This was a simple move, but the movers treated the furniture as if it was fine antiques. They were prompt and totally professional. It snowed the day of the move, so the movers put mats down throughout the houses to ensure no wet, grimey snow was tracked inside.
Description of Work: Moved a bed and a large dresser from my friend's home to mine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Sharilyn L.
02/2010
5.0
moving companies
 + -1 more
U.S.A. Moving and Storage sent four men to handle the move. They had given me an estimate of 4 to 6 hours which was in line with others I contacted and with my past experience. I?ve moved many times over the years and this was probably the most efficient, painless experience ever. They came in on time, got organized right away and started in. The boxes started disappearing into the truck and then the furniture was carefully wrapped and moved. We all headed over to the new place. They put down blankets from the entryway through the living room. Furniture was brought in first, moved to the rooms indicated and unwrapped. They set up the beds. From then on it was a constant stream of boxes to all three floors as I directed. Side note: I have a very large computer armoire with a broken back foot (from another move with people who weren?t as careful). Once it was in place in the room I?m using as an office, the foreman double-checked to make sure it was straight and properly balanced. They were finished in about 3 and a half hours start to finish. They offer boxes for the move that you can go pick up but I didn?t need any?except the wardrobes they bring out to use on the day of the move; those I ended up needing. All movers charge for packing materials so I was prepared to pay for tape and shrink-wrap, etc. but, in the past, I?ve had movers who really abused the charges (using a small portion of a roll of tape or shrink-wrap on something, throwing it aside and starting a new roll with each piece of furniture, etc.). The USA movers really used the tape all up before discarding and the total charge for packing materials was under $100.00. The total cost ended up being considerably under what I?d estimated based on moves I?ve made in the past. They gave me a receipt for the amount of the Cashier?s Check I had drawn and sent me a refund within a week. I always tip movers but, if I?d known how pleasant, good humored and efficient they were going to be, I?d have taken out more cash for the tip (not included in the cost estimate above). I was really very pleased with the entire experience and would highly recommend U.S.A. Moving and Storage without any reservations whatsoever.
Description of Work: I moved from a two bedroom, high first floor (flight of stairs up from entry) apartment with garage, to a single family home with attic, basement and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$690
GEORGE D.
02/2010
5.0
moving companies
 + -1 more
The four young gentlemen arrived on time. They were professional, polite and efficient. They offered to take things on the truck that I wasn't even thinking they would consider taking (e.g., the luggage I had packed to make moving my mom's extra clothing to my home an easier task -- they asked!). They also helped me carry live plants from the apartment to my car. They wrapped only what needed to be wrapped in moving blankets. They were patient when we arrived at my home, and continually asked if where they were placing items was alright with me. An altogether stress-free experience. Many thanks to USA Moving.
Description of Work: Moved furniture and personal belongings from my elderly mother's apartment to my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Thomas R.
01/2010
5.0
moving companies
 + -1 more
Did a great job and protected all the contents.
Description of Work: Moved all of heavy items as requested/
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
SEYMON M.
01/2010
5.0
moving companies
 + -1 more
We were happy with them. They were nice and they came promptly. They did the work and they left. They were professional and did it neatly.
Description of Work: We used USA Moving & Storage in September to move items from a storage facility to our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KAREN A.
01/2010
5.0
moving companies
 + -1 more
They went to my father's house. They were very polite and thorough. The movers came to my house. They were very polite, and they set up everything very carefully.
Description of Work: The movers drove to Rockford to pick up 4 pieces of furniture from my father's house, and deliver them to my house in Oak Park.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
JOAN R.
01/2010
5.0
piano moving
 + -1 more
Called to request quote on 12/30. Scheduled move for 1/1. Four movers arrived on time in Chicago. They were extremely efficient in wrapping the piano and loading it onto the truck. The piano was delivered to Milwaukee as scheduled. Was extremely pleased with overall experience from quote to delivery. Would definitely recommend and would use USA Moving & Storage again.
Description of Work: Moved console piano from Chicago to Milwaukee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$496
John O.
12/2009
5.0
moving companies
 + -1 more
The 4 man crew showed up right on time and got right to it. I was amazed at how fast it went and was impressed with how careful they were with wrapping and protecting my things. I had a number of glass and fragile items to be moved and everything arrived at my new place in perfect condition. I was astonished that they were able to get everything into my new home as there are more than a few tight corners with limited space, but they did it. From start to finish it took about 6 hours which was right where they estimated it would be. This was an excellent experience and I would highly recommend this company to others.
Description of Work: I had to move out of a 2 bedroom, 1 bath condo in Wrigleyville to a 3 bedroom 2 bath on Foster. Wrapped and boxed most of the small things myself, but that still left quite a bit to do as I had lived there for 12 years
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,032
Rebecca L.
12/2009
5.0
moving companies
 + -1 more
They were very efficient. If I stood in a room and pointed to several items to move, and the mover picked up something to carry, I thought I'd have to point out all the other items to the next guy, but the first mover would hand off his item as soon as he encountered the next guy and return to keep it moving. It was like watching an ant colony in action! Because of our unusual move, we had some items going to the new house while others were going into our loft for storage. They kept track of it all. When they moved everything we had ready, they still had 40 minutes left on their minimum time, so I asked them to move our closet contents over. They had three closets moved in a matter of minutes and we let them go early. We will use them again when we move back to our home in the spring.
Description of Work: We moved next door for a home renovation. They moved our furniture, including taking apart and reassembling a bunk bed, and moved packed boxes as well as closets of clothing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Peter C.
12/2009
4.0
moving companies
 + -1 more
They were punctual. The quality of their service was good. I won?t use their services again in the future.
Description of Work: I used USA Moving & Storage. They moved my furniture from one home to another home one and a half months ago.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$3,000
CATHERINE O.
12/2009
5.0
moving companies
 + -1 more
The movers were prompt, efficient, and handled all the items safely. They never wasted a minute of time.
Description of Work: USA moved my daughter's belongings from two different locations to a third residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MONICA S.
12/2009
5.0
moving companies, storage units
 + 0 more
All went great from my first phone call to USA Moving and Storage throughout the experience. When they came to pack up my former condo they brought additional blankets, which for an optional additional charge I had them use to wrap everything up securely. They weren't rushed and genuinely cared about making sure everything was packed up securely. The final cost to move out of my old place was a bit higher than I was quoted but I did not realize the cost included my first month of storage which worked fine. Storing was easy, they sent an email reminder the first month and I just sent a check each subsequent month and called to confirm receipt. Moving all my stuff back was super quick. They asked me what rooms I wanted things in, if I needed additional help moving things around and even set up the bed, which I was somewhat dreading due to all the pieces. They really did a great job and are truly a professional company. I would recommend them.
Description of Work: Moving out of my one bedroom condo and moving everything to their storage facility, storing for two months and moving everything into my new condo.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
ALISE C.
12/2009
5.0
moving companies
 + -1 more
They really did a great job. They had a lot of men and were very professional. They were a little pricey but I would use them again because everything was done so well.
Description of Work: They helped us move just two doors down. They packed everything.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Brian L.
11/2009
5.0
moving companies
 + -1 more
They were fantastic. I would definitely use them again and I would recommend them to other people.
Description of Work: I used USA Moving & Storage for a complete move.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kimberly N.
11/2009
5.0
moving companies, antiques
 + 0 more
They showed up on time and professional. Moved us from our condo and storage unit to Arlington Heights. 5 man crew. Never stopped working. Didn't break anything or even scuff a wall. No other moving company can come close. A monster savings and great experience.
Description of Work: WOW WOW WOW!!! I never thought moving could actually become a positive experience. Before I found USA I had a quote from a well know moving company in Chicago and they were not available on the day we requested and also quoted us $3000!! I contacted USA and they were HALF the cost and confirmed over the phone without a need to come out and give estimate like the other company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,000
Jeanne W.
11/2009
5.0
moving companies
 + -1 more
They were nice, professional, fast and the estimate was right on.
Description of Work: Movers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Cary J.
11/2009
5.0
moving companies, piano moving
 + 0 more
OUTSTANDING!!! A+++ The move turned out to be more involved than we thought but they were on top of it, even bringing out a third truck when they saw that the two would not be enough. Packing was great, furniture arrived in the same condition as it left, all boxes and furniture were placed where they were supposed to be. Can't say enough about the quality of the whole experience. We give them our highest recommendation!!
Description of Work: Complete move from our four-bedroom house in Grayslake to our new house. They packed everything that wasn't already in boxes and also moved our piano.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
SHANNON-MARIE B.
10/2009
5.0
moving companies
 + -1 more
I called them and they gave me same day service. The men were super efficient and careful with my item.s The whole process went smoothly.
Description of Work: I moved across town with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from USA Moving & Storage Inc
HI, WE JUST WANTED TO TAKE A MINUTE TO SAY 'THANKS'! YOUR BUSINESS IS VERY IMPORTANT TO US, AND WE SINCERELY APPRECIATE YOU TAKING THE TIME TO LET OTHERS KNOW WHAT YOU THOUGHT OF OUR MOVING SERVICE. REVIEWS LIKE YOURS AND PERSONAL RECOMMENDATIONS ARE VERY IMPORTANT PART OF OUR BUSINESS, AND YOU CAN REST ASSURED THAT YOUR REVIEW SERVES TO STRENGTHEN THE QUALITY OF SERVICE WE PROVIDE. IF WE CAN BE OF ANY MORE ASSISTANCE, DON'T HESITATE TO CALL OR EMAIL. ONCE AGAIN, ON BEHALF OF THE CREW AT USA MOVING & STORAGE, THANK YOU
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers,
Antiques,
Home and Garage Organization
FAQ
USA Moving & Storage Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
USA Moving & Storage Inc accepts the following forms of payment: CreditCard
Yes, USA Moving & Storage Inc offers free project estimates.
Yes, USA Moving & Storage Inc offers eco-friendly accreditations.
No, USA Moving & Storage Inc does not offer a senior discount.
Yes, USA Moving & Storage Inc offers emergency services.
No, USA Moving & Storage Inc does not offer warranties.
USA Moving & Storage Inc offers the following services: Residential & Commercial Moving, Local, Long Distance, Emergency, Piano, Fine Arts, & Antiques, Packing & Storage