Matrix Cleaning Systems

upholstery cleaner, carpet cleaner

About us

Matrix Cleaning Systems is dedicated to providing our customers with the best quality and craftsmanship. We are here to build relationships with our customers and communities and to provide our employees with a great place to work. Matrix Cleaning Systems is a leader in providing our customers with the highest quality products and craftsmanship in an honest, efficient, and professional way. Our pledge is to create successful relationships with our customers, employees and community by building trust, treating every project with the utmost integrity and exceeding expectations. We look forward to working with you!

Business highlights

35 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9268 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 176-200 of 268 reviews

Denise L.
12/2019
5.0
Very easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura C.
12/2019
5.0
Very professional...job done very quickly...and no mess!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nick C.
12/2019
5.0
This company is no nonsense, they ll give you a fair price, and they get the job done quickly.The owner is a straight shooter, and the guys are trustworthy when they enter your home. Take my advice or leave it, this is no BS, if you don t use these guys you re missing out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phil C.
11/2019
5.0
From the moment I contacted them, everything was wonderful. It was easy to set up a time they were very punctual they explained what they were going to do they were very thorough with their work and I would recommend them highly to anyone. We will be using them on a yearly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joyce W.
11/2019
4.5
my only disappointment was that they did not move furniture to get behind to really clean. I have an allergy to dust mites and I would have been happier if the cleaning had been more thorough. Patrick did a great job of getting our stains off the upholstery! Much better than the last time this piece of furniture was cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$234

felicia b.
11/2019
5.0
I was very satisfied with the work done. I plan to hire another cleaning in six months. They were on time and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy O.
11/2019
5.0
I was very happy with the work that was done. They were on time and drove out in some nasty weather. I would recommend them and plan to use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Lou Q.
11/2019
5.0
Great communication and did fantastic work. For 16 year old carpet, it looks really good, not a day over 5. He performed a move out service for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen K.
10/2019
5.0
I had very good experience. Receiving the service was quick and I received good explanations for the service being provided. I would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward N.
10/2019
5.0
Great company! Exceeded expectations!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura Higdon H.
10/2019
3.5
Patrick was on time and did an exceptional job, when I spoke to their office to get an estimate I told them I had a dual recliner, they quoted me a price and I accepted, fast forward and Patrick completes the work proceeds to tell me that for a dual recliner they charge as if it was a sofa, added $20 to the cost, I paid, but didn t tip,

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Bobbie H.
10/2019
4.0
Arrived on time. Quick, neat, friendly.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Shay R.
10/2019
5.0
On time. Very professional. Provided top-notch quality service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Slade G.
10/2019
5.0
Great cleaning! Basement smelled great after shampoo and steam clean. Gave me some great tip to make the carpet last!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri L.
10/2019
5.0
Every time Pat from Matrix leaves after cleaning my carpets, I ask myself why I don't have him come more often! The carpets look amazing when he is done with them. Pat and his staff are also friendly and reliable. I recommend highly and without reservation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$131

Debra Lynn R.
09/2019
5.0
For more than 20 years I have hired carpet cleaning services, and have never been quite pleased with the quality of their services. They were average (some below or worst) but they were not great. Now, after my service with Matrix Cleaning Systems, I can say that I have found a truly great carpet/rug/runner cleaning company!! And they are going to be cleaning my home moving forward!! From the first contact with Patrick (the owner) to the time he walked out the door, he had a customer-focused attitude. He isn't your "traditional" carpet cleaning service, and his techniques for removing stains and ground-in dirt were amazing!! In fact, I had small urine stains from one of our kittens from a year ago on a 10-year-old couch that two cleaning services could never completely get out. It was "cleaned" but still had the circles and darkened spots in places. I was ready to toss and purchase a new one when enter Patrick. He went to work on the stains and after putting on the spot remover, sanitizing, then doing the cleaning, he made the couch look brand new!!! No kidding. The rest of the cleaning, from the carpets, area rugs, and runners looked as if I had just purchased them. If you need carpet cleaning (and other types of cleaning such as clean up from a flood, etc.) then you should call Matrix Cleaning Systems. You will not be disappointed!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$425

Nancy S.
09/2019
5.0
Wish I had had more done. Excellent clean

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Beverly Z.
09/2019
5.0
They were able to accommodate my schedule and arrived right on time. Very professional. Priced as quoted. Very efficient and the carpets look like new. Definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$229

Ray M.
09/2019
4.5
Their on time and get the job done in short order.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Contact information

2041 Valley Creek Drive, Elgin, IL 60123

http://www.matrixsteamcleaning.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Matrix Cleaning Systems accepts the following forms of payment: CreditCard
Yes, Matrix Cleaning Systems offers free project estimates.
No, Matrix Cleaning Systems does not offer eco-friendly accreditations.
No, Matrix Cleaning Systems does not offer a senior discount.
Yes, Matrix Cleaning Systems offers emergency services.
Yes, Matrix Cleaning Systems offers warranties.

Contact information

2041 Valley Creek Drive, Elgin, IL 60123

http://www.matrixsteamcleaning.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day