A-Len Inc

Auto Service, Auto Radiators, Heating and Air Conditioning,

About us

7 employees specializing in all types of vehicle repair. We accept Visa, Master Card, American Express & Discover. Award winning.

Business highlights

47 years of trusted experience

Services we offer

Small engine repair, lawn mowers, tractors and snow throwers, auto air conditioning and heating & auto sales.

Services we don't offer

N/A.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-14 of 14 reviews

Lester S.
04/2013
5.0
auto repair
  + -1 more
We had good experience. I feel like the price was reasonable for what was done.
Description of Work: I went first with my car and had things fixed. Then about two weeks later I took my daughters car there. There were steering problems and front wheel problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Mark G.
04/2013
5.0
auto repair
  + -1 more
see above - overall this a nice place run by nice people who seem to really put extra TLC into cars they service
Description of Work: They performed rear brake service - I brought in my own parts (rotors and brake pads). They installed them. The amount I spent was more than expected mainly due to the time it took to do the service. In the long run, the extra time they took could very well benefit me as installing pads and rotors normally does not take more than 45 minutes for 1 axle. The labor for this was almost 2 hours but they likely spent time making sure the axle was prepared - it had been over 3 years since my rear brakes were done, so there was a lot of rust to deal with plus my parking brake broke apart as they worked on the installation (parking brake was so rusted out). The people there are very friendly, and I will likely go back when I need other services.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kenneth B.
11/2012
5.0
auto repair, radiator service
  + 0 more
great
Description of Work: great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jessica H.
10/2012
5.0
auto repair
  + -1 more
It went really well, we will use them in the future.
Description of Work: The heater in our car wasn't working. They were wonderful and very well priced. They even offered to drive my husband home, rather than having him walk. They were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JAMES G.
03/2012
5.0
auto repair, heating & air conditioning/hvac, transmission repair
  + 1 more
I like their honesty. They do what they say for the amount they say. It the job costs less they charge you less. It is a family business and they run it like a family business and treat you like a family. I recommend them to others and will definitely use them again in the future.
Description of Work: I use A-Len Inc for auto service. The last time I took my car was for air conditioner and a tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan T.
03/2012
5.0
auto repair
  + -1 more
I have been taking my cars to Alen for three plus years now. I even took my new 2010 Lexus for oil changes and warrantee work. I find that they are responsive and only do the work that is needed.
Description of Work: I also find that Alen's pricing is much better than the dealer. I just had my breaks replaced and the charge was much less than that of the dealer. The only difference is that the dealer washes my car when it is done. For the amount of savings, I don't mind getting my car washed myself. It is a husband and wife team that owns Alen so they take their work seriously and care about their clients.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,174

Dora L.
02/2012
5.0
auto repair
  + -1 more
Excellent ! A-Len really cares about their customers, are honest and appreciate their customer's business. Work performed has been great, pricing as well. Len & Cindy and their crew are the best - we feel we're in 'good hands' at A-Len.
Description of Work: Struts, ball joint replaced, brakes & rotors, oil changes, oil drip repaired, purchased used lawn-mower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Timothy C.
11/2011
5.0
auto repair
  + -1 more
I had my car a PEP Boys and they left me ahnging for 2 weeks. Went to ALEN on short notice and got the work completed in a timely manner. They did a great job and I will definitely go back
Description of Work: FIxed the air conditioning and brakes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

JAMES G.
05/2011
5.0
auto repair
  + -1 more
The price was very, very reasonable. Last time I was in they did some work for me, they gave me a quote and did the work. I went in to pick up the vehicle and they said since it wasn't as bad as they thought it was they didn't charge me as much. It was over $50 less, not a couple of bucks. It's impressive, they are just that kind of people. I've recommended them to a lot of folks. When you have good people like that you want them to stay in business.
Description of Work: A-Len worked on my AC in my mini van.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICH C.
02/2011
5.0
auto repair
  + -1 more
Customer service was great. They were reasonably priced. We were pleased with their service.
Description of Work: They repaired the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES G.
05/2010
5.0
auto repair
  + -1 more
Work was done efficiently, with high quality and less than we expected. Staff was very professional and communicated each step of the way. Car was ready on time and is running well. Highly recommend.
Description of Work: Analyzed air conditioning; replaced evaporator. Replaced water pump and alternator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

steven U.
07/2009
5.0
radiator service
  + -1 more
The installation went well. The employee was courteous and knowledgable. Took their advice to install an upgraded cooler.
Description of Work: Had a transmission cooler installed in a Dodge minivan.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Pam AND LILYAN R.
08/2007
1.0
auto repair
  + -1 more
I am not happy with the overall outcome and feel I will have to take my car somewhere else to have their work repaired.
Description of Work: I was told the brakes were frozen and the brake fluid was boiling. We were quoted $500.00 to repair. When I said I could afford the job, I was told if I bought the calipers, rotors and pads they would do the work for $300.00. But the brakes do not work as good as they were before. I called and was told, well, we could try bleeding them again. It seems they didn't know what to do for a not so good job. And the brakes still cost me $500.00

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$300

THERESA J.
10/2005
5.0
radiator service
  + -1 more
VERY NICE PEOPLE IN THE OFFICE, THEY FIT ME INTO THEIR SCHEDULE RIGHT AWAY, COMPETITIVE PRICING.
Description of Work: THEY REPLACED MY AIR CONDENSER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

    Contact information

    333 Ogden Ave # B, Downers Grove, IL 60515

    www.a-lenautomotiveservicecenter.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Radiators,
    Heating and Air Conditioning,
    Auto Transmission,
    Motorcycle Service,
    Auto Glass,
    Natural Gas Lines,
    Auto Sales,
    Auto Towing,
    Auto Mufflers

    FAQ

    A-Len Inc is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 10:00 AM - 2:00 PM

    A-Len Inc accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, A-Len Inc does not offer free project estimates.
    No, A-Len Inc does not offer eco-friendly accreditations.
    No, A-Len Inc does not offer a senior discount.
    No, A-Len Inc does not offer emergency services.
    Yes, A-Len Inc offers warranties.
    A-Len Inc offers the following services: Small engine repair, lawn mowers, tractors and snow throwers, auto air conditioning and heating & auto sales.
    N/A.

    Contact information

    333 Ogden Ave # B, Downers Grove, IL 60515

    www.a-lenautomotiveservicecenter.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM