Peter Flooring Inc

THEY WERE ON TIME BOTH DAYS, TOLD ME EXACTLY HOW LONG IT WOULD TAKE THEM EACH DAY, WHEN I COULD WALK ON THE FLOOR, AND WHEN THE FURNITURE COULD BE PUT BACK. THEY CLEANED UP AFTER THEMSELVES, BUT THERE IS NO WAY YOU DO NOT GET DUST FROM THE SANDING, SO YOU HAVE TO CLEAN ALL THAT UP. THEIR PRICING WAS QUITE REASONABLE AND IT LOOKS ABSOLUTELY FANTASTIC. I SHOULD HAVE HAD THE HARDWOOD FLOORS SHOWING A LONG TIME AGO!!!!! MY DAUGHTER LOVES THE LOOK OF OUR FLOOR SO MUCH SHE IS HAVING THEM LAY DOWN HARD WOOD FLOORS IN HER LIVING ROOM AND BEDROOM. I WOULD AND HAVE RECOMMENDED THEM.

THERE WERE SEVERAL BOARDS TO BE REPLACED AND I WAS VERY SPECIFIC ON WHAT TYPE TO USE FOR THE REPAIR IN THE WORK ORDER. THE COMPANY USED THE WRONG BOARDS AND IT DOES NOT MATCH. IT IS NOTICEABLE AND THEY ADMITTED THAT THEY MADE A MISTAKE. THEY DID GIVE A PRICE BREAK. THE FLOORS ARE REALLY OLD AND THE REPAIRS WERE NOT THEIR PROBLEM, THEY WERE JUST NOT VERY DETAILED. THE JOB WAS ON TIME AND THEY WERE ON TIME. WE WOULD NOT USE THEM AGAIN. WE WERE OUT OF TOWN WHEN THE WORK WAS DONE BECAUSE IT IS SO MESSY AND WE HAVE SMALL CHILDREN, STAY AT YOUR HOME TO SUPERVISE.

PETER SPEAKS THE BEST ENGLISH, IT IS BEST TO COMMUNICATE DIRECTLY WITH HIM.

USED SALVAGED VINTAGE FLOORING TO MATCH AND REPLACE THE DAMAGED FLOORING. DON'T BE AFRAID TO USE WATER BASED POLYURETHANE.

THEY HAD AN ESTIMATOR COME OUT AND TOLD US THAT THEY COULD HAVE THE JOB DONE IN 4 DAYS, WHEN THE WORKERS SHOWED UP THEY SAID "NO, WAY, IT WOULD TAKE 2 WEEKS" WE HAD TO COMPLETELY CHANGE OUR MOVE OUT DATE AND ALL OUR PLANS. THERE IS KNOWLEDGE IN THE COMPANY THAT INCORRECT TIME ESTIMATES ARE BEING MADE, BUT IT APPEARS NO ONE IS DOING ANYTHING ABOUT IT.

THEY USED PLASTIC SO THE DUST WOULD NOT TRAVEL.

WE HAD A TIME SCHEDULE TO MEET BEFORE WE MOVED INTO THE HOUSE, AND THEY KEPT US ON PINS AND NEEDLES WAITING FOR THE PROPOSAL TO BE WRITTEN AND TO FIND OUT IF THERE WOULD BE TIME TO COMPLETE THE JOB. THE COMPLETE JOB WAS DONE WITH A DAY TO SPARE.

LUKAH, WHO DID THE ESTIMATE, MADE GREAT SUGGESTIONS, GAVE GOOD ADVICE, AND WAS VERY PROFESSIONAL. THE WORK ITSELF WAS GOOD, BUT WITH SOME PROBLEMS. FOR EXAMPLE, THEY REPLACED MOST BUT NOT ALL OF THE FLOOR SPECIFIED IN THE PROPOSAL. I ALSO NEVER GOT A CALL TELLING ME WHEN THE WORK WOULD START. WITH A LITTLE MORE ACTIVE OVERSIGHT, THOUGH, I THINK THEY'D BE GOOD AS THE FINISHED PRODUCT DOES LOOK GREAT.

PETER FLOORING MOVED SEVERAL OF THE LARGE PIECES OF FURNITURE BEFORE DOING WORK. THIS PROJECT WAS SPLIT INTO 2 JOBS, SINCE THE KITCHEN REQUIRED EXTRA LABOR TO SCRAPE THE BEVELED EDGES. I SAID I WOULD HIRE THE COMPANY AGAIN, BUT I HAVE RESERVATIONS. THE FLOORS LOOK GREAT AND ONLY A FEW COMPANIES ARE WILLING TO MOVE FURNITURE. COMMUNICATION WAS NOT GOOD. I DID NOT KNOW WHEN PEOPLE WOULD BE ARRIVING TO COMPLETE THE NEXT STEP OR WHEN I COULD WALK ON THE FINISHED FLOORS. I ENDED UP LEAVING MY HOUSE UNLOCKED THE FIRST DAY, BECAUSE THEY WERE RUNNING VERY LATE. THEY TOOK A KEY FOR FUTURE DAYS AND I HAD TO CALL TO GET IT BACK. I WOULD CALL AND GET UPDATES, BUT THE SCHEDULE WOULD BE CHANGED WITHOUT NOTIFYING ME. SEVERAL TIMES I TOLD THE OWNER I NEEDED TO KNOW THE SCHEDULE AND IT WOULD IMPROVE HIS BUSINESS. HE AGREED, BUT I NEVER WAS TOLD ANYTHING. I EXPECTED WEAR & TEAR ON OTHER PARTS OF THE HOUSE, BUT THERE WAS A LOT. MY OVEN & FRIDGE ARE A BIT UNEVEN. RELATIVELY FRESH PAINT ON THE WALL

WHEN THE ESTIMATOR CAME BY HE GAVE ME A LINE ITEM PRICE TO MOVE MY STOVE AND FRIDGE. WHEN THE WORKMEN ARRIVED, THEY HAD TO CALL INTO THE OFFICE AND I WAS TOLD IT WOULD BE AN ADDITIONAL $225 TO MOVE MY DOUBLE WIDE 1940S STOVE. THAT'S INSANE, SO I SAID NO WAY. THE QUOTE WAS OTHERWISE RIGHT ON THE MONEY BUT IF THERE IS SOMETHING DIFFICULT THAT NEEDS MOVING MAKE SURE THE ESTIMATOR KNOWS WHAT'S INVOLVED.

THEY DID A VERY GOOD JOB. CAME AND FIXED THE STEPS, SANDED, VARNISHED TWICE, AND ALL OVER A TWO WEEKENDS. THEY LOOK BEAUTIFUL

THEY SPEAK POLISH, VERY LIMITED ENGLISH SKILLS.

VERY GOOD EXPERIENCE, BUT WASN'T ABLE TO TAKE ADVANTAGE OF THEIR SERVICE.

THEY WERE PROMPT, PROFESSIONAL AND GAVE REASONABLE ESTIMATE. ALTHOUGH WE WENT ANOTHER COMPANY BUT WE VERY IMPRESSED WITH THE COMPANY

THEY WERE TO REPLACE TWO THRESH HOLDS. THE WORK DONE ON THE FRONT DOOR SECTION. THEY WERE TO REPAIR IT, BUT THE SERVICE PERSON USED WOOD PUTTY TO FILL THE GAP. HE WAS TO CALL BACK BUT HASNT YET. WANTS HIM TO EITHER FIX THE JOB WAIVE THE FEE FOR THE THRESH HOLD

IT LOOKS ABSOLUTELY BEAUTIFUL. WE HAVE RADIATORS THAT HAVE VERY LITTLE CLEARANCE ABOVE THE FLOOR AND THEY DID A BEAUTIFUL JOB, EVEN UNDER THOSE.

EARLY ON, THERE WAS SOME MISCOMMUNICATION. I HAD BEEN TALKING TO PETER DIRECTLY ABOUT EVERYTHING I WANTED DONE. SO WHEN SUBS SHOWED UP, AND IT WAS OBVIOUS THEY HAD NO IDEA WHAT I WAS LOOKING FOR, I WAS PEEVED. (ESPECIALLY SINCE THEIR ENGLISH WAS LESS THAN STELLAR.) IN THE END, EVERYTHING WAS DONE TO MY LIKING EXCEPT THE TYPE OF FLOOR FINISH. I WANTED OIL-BASED POLYURETHANE, WHICH I SPECIFIED MANY TIMES TO PETER, BUT I GOT WATER-BASED. I'VE SINCE LEARNED THAT THEY USED BASIC STREET SHOE, WHICH IS A HIGH-QUALITY, COMMERCIAL-GRADE FINISH. I'VE HEARD IT'LL WEAR A LOT BETTER THAN MOST WATER-BASED FINISHES. ALL THAT SAID, THE FINAL PRODUCT IS BEAUTIFUL, WITHOUT A SINGLE FLAW.

NORMALLY, I WOULD NOT TAKE THE LOWEST PRICE ESTIMATE IF COMPANY DID NOT COME RECOMMENDED. BUT AFTER REVIEWING OTHER AL COMMENTS TOOK A CHANCE AND RESULTS WERE ABSOLUTELY BEAUTIFUL.

COULD NOT PRODUCE WHAT CUSTOMER WAS NEEDING CURRENTLY, NOT LOOKING FOR HARDWOOD FLOORING

I DIDNT HIRE HIM BECAUSE I DECIDED NOT TO DO THE FLOORS

THE WORKMEN DO NOT ALWAYS SPEAK ENGLISH FLUENTLY BUT THEY SPEAK ENOUGH TO COMMUNICATE BASIC INFORMATION/QUESTIONS, AND THEY CERTAINLY KNOW WHAT THEY ARE DOING!

THEY PUT UP WITH ME PATIENTLY WHILE I WORKED WITH THEM UNTIL THEY GOT THE EXACT STAIN I WANTED (EVEN THOUGH I DIDN''T KNOW WHAT I WANTED UNTIL I SAW IT). WE''RE HAVING THEM DO MORE WORK IN A FEW WEEKS. EVERY TIME I SEE THE WORK THEY DID, I''M GRATEFUL THAT I FOUND THEM. I FOUND THE WORKERS VERY POLITE AND HELPFUL. IVANA, (THE RECEPTIONIST), IS GREAT WITH FOLLOW-UP AND SCHEDULING. PETER STAYS ON TOP OF EACH JOB EVEN THOUGH HE IS VERY BUSY WITH LOTS OF WORK. I HIGHLY RECOMMEND THEM.

VERY DIFFICULT TO GET A HOLD OF AND THE FLOORS WERE A LITTLE UNEVEN AND A FEW PATCHES THAT WERE NOT REALLY DONE WELL. BUT OVERALL DID A NICE JOB!

VERY RESPONSIVE. ACTUALLY RETURNED PHONE CALLS! THE CREW MEMBERS CHANGED DAY TO DAY, BUT ALL SEEMED PROFESSIONAL. THE END RESULT IS VERY PROFESSIONAL AND PUTS TO SHAME THE LAST CONTRACTOR WHOSE WORK WE NEEDED TO CORRECT.

OVERALL MY FLOORS AND BASE BOARDS LOOK GREAT! WE RAN INTO PROBLEMS WITH THE FIRST ROOM WHEREBY IT ENDED UP NEEDING AN ADDITIONAL COAT. PETER SENT SOMEONE BACK AT NO EXTRA CHARGE. LANGUAGE WAS A SLIGHT ISSUE MAINLY DUE TO ME NOT HAVING ANY EXPERIENCE WITH HARDWOOD FLOORING OR REFINISHING. END RESULT IS NICE.