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Great Hardwood Flooring Services Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

Looking for professional flooring company, and flooring contractor? Our company is offering quality flooring services for less. We are the experts in commercial and residential types of work: hardwood flooring installation floor refinishing, sanding, buffing, repairing, staining of wooden floors, and custom design work, as well. Great Flooring Service, Inc. is a professional flooring contractor, that Provides top-quality residential and commercial Chicagoland flooring solutions. A complete wood flooring services; Supply installation and finishing of Hardwood and Solid Wood floors. Fitting Laminate Prefinished and Engineering floors. We are also experts in any Tile flooring. We serving all Chicago suburbs. North Suburbs, West Suburbs, South Suburbs, Near Suburbs and Chicago metro. We pride ourselves on using only top quality Hardwood flooring materials in order to provide you with the best possible wooden flooring results, so you can be sure to have a home you can be proud of. Each of our wooden floors has its own uniqueness with different textures and finishes to choose from. You would find the perfect wood floor for you. We do not sub-contract any work, instead we are hiring teams of responsible and experienced employes, flooring installers and finishers ready to install your brand new hardwood floor, or refinish your existing wood floor. That way we can be sure your hardwood floor refinishing project, and new floor installation would be done, to the highest possible standard. Great Chicagoland Flooring Service, Inc. want to make sure, that we leave you with a wood floor that we & you can be proud of.

Business highlights

20 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Wood floor installation. Custom design. Borders. Medallions. Wood floor refinishing. Dust free sanding. Wood floor repair. Board replacement. Water damage. Custom staining. Prefinished flooring. Engineering. Laminate. Glue down. Nail down. Floating & tile installation. Cleaning.

Services we don't offer

Paint

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

150.00



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6136 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
6%
3
3%
2
4%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 76-100 of 136 reviews

Michael K.
11/2013
5.0
floor cleaning, flooring contractor, hardwood floor, home remodeling, basement remodeling
  + 3 more
My concern was that in my case replacement would be my only option. Paul was the ONLY contractor who agreed to the restoration of the original wood. He came out to our home only 2 days after initial contact to provide an estimate. He gave us the best price and was honest about what can be done to refinish the floors. Paul is prompt, quick and knowledgeable. I was nervous as to whether the contractor will be able to achieve the desired finish due to the severity of the damage and he sure did deliver. The floors look better than I could ever imagine after years of wear. We were stunned that you are unable to see the transitions, or see any of the nail holes that were stained and unattractive before. Thanks to Paul?s meticulous work we now have smooth, flat, like new floors with subtle variations of color. These floors are now prepared for years of future wear and tear.
Description of Work: We needed to get our floors repaired, restored and refinished. They were an absolute disaster with severe damage to the floorboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Justyna Z.
11/2013
5.0
floor cleaning, flooring contractor, hardwood floor, house cleaning
  + 2 more
Let me begin by saying that the new floor has given our home a new life. It was a rather large project as there was a 2,500 sq ft area to cover. The company offered a fair price and the owner Paul displayed a great deal of knowledge about flooring products as well as installation techniques. Upon consultation we were provided with honest information on the product quality differences and recommended reasonable options. We both have picked the Royal Mahogany with the triple coat of water based finish. The final result and high quality of workmanship has exceeded my expectations. Paul stands behind his work and believes in careful planning to deliver the best possible results. Paul explained to us that proper sanding; cleaning and carefully applied varnish will provide the desired look. It has been a year since the completion of the job and my floor still looks like new. There has been no gapping or warping, which in all honesty was my biggest concern. When family and friends come to visit they never fail to comment on the rich color and, amazing grain patterns and the overall beauty of our floors. We are planning to hire Paul again for another project in the near future.
Description of Work: My husband and I recently decided to replace our carpets with hardwood flooring in our 20 year old home after a month long search, we both decided to hire Great Flooring Services to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Lester L.
10/2013
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
I don't write reviews often; however I believe that this company deserves some praise. I am an extremely precise individual and pay attention to detail. Needless to say, when I have made a decision to install flooring in my condominium I was searching for true professionalism Great Flooring was recommended to my broker who has worked with this vendor in the past. I have done my research and had multiple estimates to choose from. Paul did a good job explaining the differences between oil and water finishes and provided experienced yet honest recommendations. He explained thoroughly as to what results, durability and final effects can be expected from each material considered. Paul also provided a detailed breakdown of the material and with cost. I expected to see a lot of dust, wood all over the floor but to my surprise there was barely any dust. My work schedule is insane so for the job to be completed within a certain time frame was of importance. Considering that the crew consisted of 4 people and the owner monitoring the job process it came to no surprise that the project was completed a day before the estimated due date. The final results has satisfied my high expectations. The floor looks fantastic, no gaps, amazing patterns and a very upscale look.
Description of Work: New Hardwood flooring in my newly purchased condominium.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$8,200

Gregory A.
10/2013
5.0
hardwood floor
  + -1 more
It was good. He just finished the job and I was very pleased. I put the service off because I was doing other things in my kitchen. He was supposed to come on Friday and I was a little disappointed that they didn’t show on Friday. When I called them, he said that they left a message last night. When I checked my phone log, there were no calls. But then on Monday, his guys came and they did a really nice job. I would recommend them. I admire the job they did. The floors turned out dynamite. The deal was for up to 300 square feet and they did 100 square feet of my floors.
Description of Work: I purchased a Big Deal from Great Hardwood Flooring Services for hardwood floor services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$499

Chris Z.
10/2013
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
Just had essentially my entire home installed with unfinished wood flooring sanded stained and finished - it is absolutely gorgeous I was very impressed how fest they finished my floors and the price was very for the service we received. We had another quotes but we choose to go with Paul's hardwood flooring company because he knew how to show us a real professionalism . His quote was very clear we knew what are we paying for point by point . They started on time and finished on time moved furniture back and forth. They where also very clean couldn't be more more pleased A+++
Description of Work: New hardwood Floor Installation and finishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Wanda S.
10/2013
5.0
floor cleaning, hardwood floor
  + 0 more
It was fine. They were very professional an dvery informative. I'll probably hire them again.
Description of Work: It was a big deal purchase for hardwood floor dustless sanding and refinishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Daniel W.
09/2013
5.0
hardwood floor
  + -1 more
This contractor did a nice job on our floor. There was some confusion on the date they were to come out, but that could have been my fault. They were late the morning of the job, but did call us to give us a heads up they would be late. Overall, happy with the job.
Description of Work: Sand hardwood floor and 2 coats of Polyeurathane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Marek W.
09/2013
5.0
hardwood floor
  + -1 more
Great Hardwood Flooring did a great job on the wood floors in my aprtment. Before giving me an estimate, he presented me with a lot of options and explained each step of the process. I decided to install new Hardwood floors Red Oak and stain them in deep brown color . Paul was alwas easy to reach in case I had any issues. The workers showed up on time and the job was finished in 3 days. The flooring was installed in a timely fashion, and the crew cleaned up after themselves. Their great work ethic and top-notch results will definitely put Great Hardwood Flooring at the top of our list for future renovation projects!
Description of Work: Installed 600 square feet of hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Paul Q.
09/2013
4.0
hardwood floor
  + -1 more
A couple of bamboo floor planks which they installed "popped" up just a few months after the installation.
Description of Work: Hardwood Floor installation

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Hanson A.
09/2013
2.0
hardwood floor
  + -1 more
The service provider was very late in getting back to us seemingly with little interest in this $3,000+ job. We decided against using this service provider based on our first impressions of their professionalism.
Description of Work: The service provider was to redo our hardwood flooring.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tomasz G.
09/2013
5.0
hardwood floor
  + -1 more
My wife and I were both very happy with the results , and with the process. Existing and new floor are matching perfectly. You can't even tell they were installed years a part. Paul was easy to work with and very communicative about the schedule . The crew is prompt , efficient and clean up thoroughly when they leave. The guys were great about being on time . They were moving around some furniture before and after they finished. I would definitely recommend this company to anyone looking for new flooring . Price wise , they were in the middle of the three quotes I got . I felt like overall , the end product and process was well worth the price
Description of Work: I hired GHF to refinish my kitchen ,dining and living room area , staircase also to put new hardwood flooring in 3 bedrooms stained in Dark walnut color and 3 coats of Bona Traffic water based finish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Gerald W.
09/2013
1.0
hardwood floor
  + -1 more
After 3 phone contacts and 1 email contact I had no response from him. At that point one, loses interest and wonders what kind of company that is.
Description of Work: I purchase a Big Deal for dustless sanding and refinishing for my hard wood floors.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

$125

Response from Great Hardwood Flooring Services Inc
Dear (removed member name) we are very Sorry for not responding to your email and phone we where just moving our business to the different location from 445 Berry to 4852 N Orange ave and every thing was shouted down for 3 weeks but we are back on the market from September 1 we looking forward to do future business with u

Steve B.
08/2013
5.0
hardwood floor
  + -1 more
A DATE WAS SET ,I CALLED THE DAY BEFORE ,THE WORK WAS DUNE IN LESS THAN A DAY
Description of Work: SAND FLOOR IN A BEDROOM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$175

Jim K.
08/2013
1.0
floor cleaning, hardwood floor
  + 0 more
Horrible! My husband kept checking in and having to tell them things they missed. And then when I came home I noticed the stain on the walls, the boot print and 5 rings stolen! We called Paul who said he asked his workers and they said they did not steal them. Ok like they are going to say ya we did, here they are. 5 of my most important rings! Wedding, engagement, honeymoon ring and a ring picked out and bought from my son for Christmas and my baby ring from my parents. They looked scummy, only talked in polish and kept ughing when my husband kept checking in them and telling them it wasn't right
Description of Work: Sanded, stained the main floor, stairs going up and upstairs one bedroom. Also placed a wood piece threshold to a room. Splattered stain on the stair walls, missing a section on the stairs, left boot prints in the stain on the floors, they came out and "tried" to fix it once and then we had to call the owner to come out and fix it again cause they made it worse.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$945

Response from Great Hardwood Flooring Services Inc
Dear [member name removed] is been a year since last we've talked and I em surprised about this 5 rings your wife mentioning now as I remember U was concerning about one ring that your wife couldn't find but after conversation with you both of us agreed that probably she forget where she placed because during the project for all the time someone from your Family members where home plus we did not had access to your bedrooms , Only Living Dining and Staircase My employees still working for me ,and blaming them for steeling 5 Rings now it is a slander . If you sure of your stilling theory I em proposing you to go with me on the Police Station to file a Report and investigate the problem because your wife is blaming us for a serious Crime and I em 1000% sure that My employees didn't took that ring because they would loose a lot lot more than the value of this rings About Touche up I did this Touche up personalty and every thing was just perfect as You said at that time . So I don't understand what is your wife's frustration coming from? is been a Year after the project was done and now she is trying to threat my company . We have a lot of happy costumers who can accept Polish/English speaking workers

Jennifer W.
08/2013
5.0
hardwood floor
  + -1 more
Paul was the least expensive provider we spoke with and the quality of his work was excellent. He was punctual and responsive to phone calls and texts. He helped us look at several finish options and was able to cover some damage to the wood on the stairs that has been done by the previous owners. We would use Paul again.
Description of Work: Paul refinished the hardwood floors, stairs and stair rails in our town home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

Wayne M.
07/2013
5.0
hardwood floor
  + -1 more
Prompt, polite and professional
Description of Work: Refinished our entire first floor wooden floor. Kitchen, dining room and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

larry W.
07/2013
2.0
flooring contractor, hardwood floor
  + 0 more
We have been unable to use the deal due to the company being unresponsive to our call and communication.
Description of Work: We purchased a big deal for $499 for up to 300 sq. ft. of Hardwood Floor Dustless Sanding & Refinishing, PLUS Poly Finish.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Christine R.
07/2013
4.0
hardwood floor
  + -1 more
I bought the deal which covered more than the amount of flooring I had. However, part of what I wanted done included 7 stairs. Paul said stairs not covered, I could apply deal to small hall and pay extra for stairs. I agreed. They cancelled first appointment on day before, came a few days later. Floor looked good, but they only did top of stairs, not vertical risers. I emailed. Paul said the deal only included risers, I disagreed. They did come back and did risers. Stairs look fair. I still have not received a bill.
Description of Work: Refinished small hall and stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Rosemary M.
06/2013
5.0
hardwood floor
  + -1 more
I did not realize that the deal was only to complete 110 sq/ft of flooring. I was not yet ready to complete the whole project with this company without getting more estimates. When the technician came to do the work, he recommended that I get the whole floor done. He said it would look really bad to have one area done but not the whole thing. However, he was very nice and professional. I just didn't think that the deal is very practical.
Description of Work: I purchased a big deal for $125 for sanding of a wood floor.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy C.
06/2013
1.0
hardwood floor
  + -1 more
See above, the contractor missed two consecutive appointments. The second time he did not even call.
Description of Work: My husband, Malvin Smith had an appointment with Paul Zelazy for an estimate on Tuesday June 11 at 10:00 am. At about 12 noon Mr Zelazy called to reschedule for Wed at 9:15 am. Once again, he did not come and this time he did not even call. The estimate was for flooring in our condominium at 2921 So. Indiana. How can this be an A rated business?

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Alejandro S.
05/2013
4.0
hardwood floor
  + -1 more
They provided a quote for refinishing my hardwood floors. They were responsive and provided a competitive price but ended up deciding to install carpeting instead so they never performed work for me.
Description of Work: Quote for hardwood floor refinishing.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$3,500

Joann P.
05/2013
5.0
hardwood floor
  + -1 more
Excellent. Nothing more to say.
Description of Work: I would recommend this company. They did a terrific job of refinishing and staining our kitchen floor. It looks like new. They were efficient and timely as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Wendy K.
05/2013
5.0
hardwood floor
  + -1 more
I had two hardwood floor landings at the top and bottom of the stairs that had seen better days. They were heavily worn and the wood looked dull and dingy. No matter how much I cleaned and polished it, it still looked bad. Needless to say, when I saw the big deal from Great Hardwood Flooring I was all over it. Pawel and his partner showed up around 9:15AM and got right to work. They finished right around noon. These guys were professional, neat and did a fantastic job. My floors look like they are brand new. They are beautiful!
Description of Work: Hardwood floor sanding and refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Isabel F.
04/2013
5.0
hardwood floor
  + -1 more
I bought a deal of 100sqft of wood floor resurfacing for $125. Paul proactively sent me an e-mail asking about when he could do the job. When he came home to measure the work area, he explained really well what I would expect of the procedure. The price for the extra square footage was very reasonable, and although I felt he overcharged for moving a very heavy table out and in of the area to be resurfaced ($80), still the total price was a good deal.. He arrived a little later than expected both times but he completed the work on time. The floor looks amazing and exactly as he described it would look. Although he said upfront that the "dustless sanding" was dustless not dust free, I still got much more dust than I expected. The only complain I have is that I asked him to place a plastic curtain covering the pantry/laundry room door, and he said it was not necessary the pantry door would be closed and dust would not get in there, unfortunately this was not true and I spent a couple of hours dusting the pantry/laundry area, not an enjoyable task. But overall very happy, and would recommend.
Description of Work: Sanding and refinishing of about 200sqft of American cherry wood floors in my kitchen. Placed plastic courtain on top of cabinets and between the kitchen and the hallway to minimize dust. Came one day after finishing the job to reposition in place the granite table taken out of the work area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$405

MATT S.
04/2013
4.0
hardwood floor
  + -1 more
We purchased an Angie's List deal for this company to refinish our hardwood floor in our kitchen. The initial appointment had to be rescheduled because they ran late, and they were late to the rescheduled time, BUT............our floors look amazing! Other than the scheduling issues, this company was great. Our floor look fantastic, they did not take a long time to do it, and we barely had to dust afterwards (it's hard to know, though, what was from them and what was just the normal dusting needing to be done). Paul was very easy to speak with, answered a ton of questions prior to coming out, and was committed to doing the job well.
Description of Work: Our kitchen floor was sanded and restained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Contact information

7100 W Higgins Ave #1E , Chicago, IL 60656

http://www.chicagohardwoodflooringcontractor.net

Service hours

Sunday:
8:00 AM - 7:30 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:30 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Great Hardwood Flooring Services Inc is currently rated 4.6 overall out of 5.

Sunday: 8:00 AM - 7:30 PM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 8:30 AM - 7:00 PM

Great Hardwood Flooring Services Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Great Hardwood Flooring Services Inc offers free project estimates.
Yes, Great Hardwood Flooring Services Inc offers eco-friendly accreditations.
No, Great Hardwood Flooring Services Inc does not offer a senior discount.
No, Great Hardwood Flooring Services Inc does not offer emergency services.
Yes, Great Hardwood Flooring Services Inc offers warranties.
Great Hardwood Flooring Services Inc offers the following services: Wood floor installation. Custom design. Borders. Medallions. Wood floor refinishing. Dust free sanding. Wood floor repair. Board replacement. Water damage. Custom staining. Prefinished flooring. Engineering. Laminate. Glue down. Nail down. Floating & tile installation. Cleaning.
Paint

Contact information

7100 W Higgins Ave #1E , Chicago, IL 60656

http://www.chicagohardwoodflooringcontractor.net

Service hours

Sunday:
8:00 AM - 7:30 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
8:30 AM - 7:00 PM