All Temp Heating & Air Conditioning

FURNACE WENT OUT ON LATE SAT AFTERNOON. AFTER HAVING PROBLEMS CONTACTING ALL TEMP THEY SAID THEY WOULD BE OUT BETWEEN 9 AND 9:30AM SUNDAY. THEY DID NOT SHOW UP, OR CALL AT THAT TIME. AT 11:40 THEY CALLED AND CAME AT 1:00! THE COMPANY CONTACTED ME LATER IN THE WEEK AND EXPLAINED THE UNUSUAL CIRCUMSTANCE AS TO WHY THEY WERE LATE. AFTER SPEAKING WITH THE COMPANY I AM CONVINCED IT WAS AN UNUSUAL CIRCUMSTANCE AND NOT A REFLECTION OF THIS COMPANY'S SERVICE. I WOULD NOT HESITATE TO CONTACT THIS COMPANY AGAIN.

SERVICE WAS VERY PROMPT AND THEY SOLVED THE PROBLEM, WOULD RECOMMEND USING ALL TEMP TO ANYONE.

THE COMPANY WAS GREAT. THE SALESMAN, RICK JACOBS WAS PATIENT AND ANSWERED ALL OF OUR QUESTIONS. HE RETURNED OUR TELEPHONE CALLS PROMPTLY. THE INSTALLERS WERE ON TIME, THE WORK WAS TOP QUALITY AND THEY EVEN CLEANED UP AFTER THEMSELVES. I HIGHLY RECOMMEND THIS COMPANY.

ASK FOR ROB (THE OWNER). ALL TEMP OFFERS THE MOST COMPETITIVE PRICING IN THE CHICAGO MARKET, YET THEY HAVE THE BEST CRAFTSMANSHIP AND BEST CUSTOMER SERVICE WE HAVE FOUND. I WOULD GLADLY REFER THEM TO ANYBODY! WE ARE COMPLETELY SATISFIED WITH THE SERVICE WE RECEIVED!

I WAS SO VERY IMPRESSED WITH THEIR IMMEDIATE RESPONSE, PROFESSIONALISM, WORKMANSHIP AND PRICE, WHICH COMPELS ME TO RECOMMEND THEM TO EVERYONE I KNOW. VERY, VERY SATISFIED.......

WHEN I CALLED TO SETUP AN APPOINTMENT (WINNETKA: (847) 441-5521), I MENTIONED THE ANGIE'S LIST COUPON FOR SERVICE. THE REP TOLD ME EVERYONE GETS THE $69 SERVICE FEE, REGARDLESS OF BEING A MEMBER OF ANGIE'S LIST OR NOT.

I WAITED FOR HOURS DESPITE THAT I AM MEMBER OF THE "DISCOUNT CLUB' AND AM SUPPOSED TO GET PRIORITY SERVICE. THE TECHNICIAN NEVER CALLED ME BACK AS HE HAD PROMISED. I CALLED BACK AND HE RETURNED MY CALL. HE LATER TOLD ME HE HAD GONE HOME AND FORGOT HE HAD TOLD ME HE WOULD CALL BACK. HE FINALLY SHOWED UP AT ABOUT 1 AM (I HAD CALLED AT AROUND 9 PM). HE SAID MY BURNERS NEEDED REPLACING AND TRIED TO SELL ME A VERY EXPENSIVE NEW UNIT (MINE IS JUST 4 YEARS OLD). THE NEXT DAY, ANOTHER ALL-TEMP TECHNICIAN CAME ON A REGULAR CLEANING APPOINTMENT AND SAID THERE WAS NOTHING WRONG WITH MY BURNERS, THAT I ONLY NEEDED A NEW IGNITER SWITCH. HE REPLACED THE SWITCH. AT THIS POINT I HAVE SPENT $99 FOR THE EMERGENCY CALL AND ANOTHER $150 FOR THE PART. THE FURNACE STILL DID NOT WORK PROPERLY. THE NEXT DAY I DECIDED TO CHANGE THE BATTERIES IN THE THERMOSTAT. THIS FIXED THE PROBLEM. WHAT A WASTE OF $250 AND LOST SLEEP.

MY REQUEST FOR A FAXED RATE QUOTE WAS IGNORED ON 3 OCCASIONS.

AFTER AN INITIAL SNAFU ON THE DAY SCHEDULED,(THEY DIDN'T CALL MY CELL PHONE TO SAY THEY WERE COMING AND I WASN'T HOME), THEY WERE VERY ACCOMMODATING ABOUT RESCHEDULING. DURING THE CHECK UP WE DECIDED TO REPLACE OUR HUMIDIFIER. ALL TEMP SENT SOMEONE OVER ON A SATURDAY, BECAUSE WE WERE ON ANGIE'S LIST. BOTH TECHNICIANS DID A THOROUGH JOB. 15% OFF ON ALL SERVICES WITH ANGIE'S LIST IS KEY.

A TEAM OF TWO WORKERS TOOK TWO DAYS TO REMOVE OLD FURNACE AND HOT WATER TANK, AND INSTALL NEW EQUIPMENT, CUSTOMIZING TO FIT IN TIGHT CLOSET SPACE. WORKMEN WERE PROFESSIONAL, ANSWERED QUESTIONS WELL AND THE WORKSPACE WAS LEFT CLEAN. THE COMPANY REP CAME TO INSPECT THE WORK AFTER IT WAS COMPLETED DOING A COMPREHENSIVE WALK-THROUGH WITH ME.

THEY WERE FABULOUS. THEY PUT THE FURNACE IN THE ATTIC, HAD TO RUN ALL NEW DUCT WORK TO EACH ROOM, AND COLD AIR RETURNS BACK. IT WAS A COMPLEX JOB WHICH THEY ORCHESTRATED VERY WELL. IN EVERY RESPECT THEY DID A SUPERIOR JOB. NOT TO MENTION THEIR GREAT MANUFACTURER'S WARRANTY, 10 YEAR PARTS AND LABOR.

I CALLED THESE GUYS ON A SUNDAY AND PETE CALLED ME BACK WITHIN THE HOUR. HE TALKED WITH ME BRIEFLY ABOUT THE PROBLEM AND TOLD ME I COULD PROBABLY FIX IT WITH A TRIP TO ACE. HE WAS RIGHT. (I HAD TO REPLACE THE THERMOCOUPLING.) SAVED ME A BUNCH OF $$ THAT WOULD HAVE BEEN EASY MONEY TO A LESS HONEST CONTRACTOR. MY ONLY COMPLAINT: THEY SAY THEY OFFER EMERGENCY SERVICE, BUT PETE SAID HE'D BE THERE THE NEXT DAY IF I COULDN'T DO IT MYSELF. SINCE IT NEVER CAME TO THAT, THOUGH, WHO KNOWS WHAT WOULD HAVE HAPPENED HAD I INSISTED ON SUNDAY SERVICE.

SERVICEMAN DID NOT SHOW BETWEEN 8-1 AS PROMISED, IN FACT HE DID NOT SHOW ALL DAY, DESPITE NUMEROUS FOLLOW UP CALLS. THEY WERE RESPONSIVE TO MY CALLS BUT COULDN'T FIND THE SERVICEMAN, FINALLY SENT SOMEONE AFTER HOURS AT NO CHARGE.

THEY DID GREAT EXCEPT FOR THEIR PUNCTUALITY. THEY SAID THEY'D BE HERE BETWEEN 8AM AND 1PM, AND WERE NOT. I CALLED A LITTLE AFTER ONE THOUGH, AND THEY SENT SOMEONE RIGHT OUT WHO WAS VERY PROFESSIONAL. ALSO, THEY HAD AN ANGIES LIST DISCOUNT

PAUL THOMAS, THE TECH, WAS PROMPT, COURTEOUS AND ANSWERED ALL OF MY QUESTIONS.

THERE INSTALLATION MANAGER DIDN'T RETURN CALLS, WHEN HE SHOULD.

BOTH ESTIMATOR AND INSTALLERS ARRIVED WHEN I WAS TOLD THEY WOULD. INSTALLERS COMPLETED WORK IN APPROX 5 HOURS. CLEANED UP MAJOR DEBRIS AFTER THEMSELVES. REPLACED THE TEMPORARY FENCE (TO KEEP TODDLER AWAY) THEY HAD TO REMOVE FROM CEMENT STAIRWELL TO INSTALL.

WAS ABLE TO COME THE DAY I CALLED; VERY PROFESSIONAL; CLEAN-UP EXTREMELY WELL. CAME EXACTLY ON-TIME.

AFTER COMPARING 3 ESTIMATES, I DECIDED ALL TEMP'S QUOTE TO BE THE BEST VALUE. THE INSTALLATION CREW WAS PROMPT, COURTEOUS AND PERFORMED AN OUTSTANDING JOB. IT RAINED DURING THE INSTALLATION AND THEY STILL MANAGED TO KEEP MY HOUSE SPOTLESS. I WILL DEFINITELY USE THEM AGAIN FOR MY YEARLY SERVICE AND WILL RECOMMEND THEM TO FAMILY AND FRIENDS.

THE TECHNICIAN SIGNED ME UP FOR A CHECK-UP AND CLEANING OF MY AIR CONDITIONER UNIT AND SAID I WOULD BE CALLED IN THE SPRING TO SET UP AN APPOINTMENT. THE NEXT DAY, THE FURNACE STILL WAS NOT WORKING PROPERLY. THEY CAME OUT AGAIN AND SAID I HAD A CRACKED IGNITOR. THEY REPLACED IT AND CHARGED ME 170.00 IT'S STILL NOT WORKING (THE SAME PROBLEM, STARTING AND STOPPING). THEY NEVER CALLED TO SET UP MY 'SPRING TUNEUP' FOR THE AIR CONDITIONER. I CALLED AND THEY ARE RETURNING FOR A THIRD TIME TO CHECK THE FURNACE AND THE AIR CONDITIONER.

VERY PROFESSIONAL AND EXTREMELY COURTEOUS!

GREAT JOB AND PRICING IS FAIR VERY RESPONSIVE.

HE COULD NOT FIX THE PROBLEMS. HE BLAMED THE LEAKAGE ON THE BAD PIPES IN THE HOUSE. THE SERVICE IN THE PAST HAS BEEN INCONSISTENT. SOMETIMES THEY WERE FINE OTHER TIMES THEY DID NOT KNOW WHAT THEY WERE DOING.

I ALSO TOOK OUT AN ANNUAL SERVICE CONTRACT BECAUSE I LIKED THEIR WORK, AVAILABILITY, AND RESPONSIVENESS TO QUESTIONS AND CONCERNS.

THEY WERENT COMPLETELY HONEST, TRIED TO PRESSURE A SALE BY HIGHLIGHTING THE END OF A SPECIAL THAT WAS BEING CONTINUED