All Temp Heating & Air Conditioning

IT WAS A PLEASURE TO DEAL WITH EVERYONE AT THIS COMPANY. MIKE CLARK WAS VERY KNOWLEDGEABLE AND PROVIDED AN ESTIMATE THAT WAS FAIR. THE INSTALLATION WAS DONE ON THE DATE ORIGINALLY PROMISED. I ALSO FELT LIKE I WASN'T OVER SOLD. THE PRODUCT IS EXACTLY WHAT I NEED FOR THE SPACE. VERY PROFESSIONAL COMPANY THAT I WOULD HIGHLY RECOMMEND.

ALL TEMP WAS A GREAT VENDOR. THEIR QUOTE WAS NOTICEABLY LESS THAN THE OTHERS WE RECEIVED. RICK JACOBS, THE SALES REP, WAS EXTREMELY KNOWLEDGEABLE AND QUICKLY RESPONDED TO OUR QUESTIONS AND REQUESTS. WE REALLY APPRECIATED THAT HE TOOK THE TIME TO EXPLAIN THE DIFFERENCES BETWEEN THE BRANDS WE WERE CONSIDERING. WE FOUND THEIR INSTALLERS TO BE PROMPT AND EFFICIENT. WE WOULD USE THEM AGAIN WITHOUT HESITATION.

I HAD FOUR DIFFERENT COMPANIES BID ON INSTALLING "SPACEPAK" IN MY HOME. WITH A HUGE SPAN IN BID PRICES AND ALSO IN THE SIZE OF THE RECOMMENDED CONDENSER, I CALLED SEVERAL BACK. MIKE FROM ALL-TEMP ACTUALLY CAME OUT AGAIN TO MEASURE THE ENTIRE PLACE JUST TO BE SURE. THEY DID A GREAT JOB! DESPITE THE HEAT, THE TWO INSTALLERS WORKED TIRELESSLY AND DID THEIR BEST TO MAKE SURE THE DUST AND MESS WERE KEPT TO A MINIMUM. THE JOB WAS FINISHED IN THE TIME THEY SAID. WE ARE NOW ENJOYING A COOL, COMFY INTERIOR AND HAVE VERY LITTLE IN THE WAY OF PAINTING OR CEILING REPAIR. THIS WAS QUITE AN EYE-OPENER AS FAR AS THE VARIANCE IN COST, SIZE, RECOS AND IN WHO YOU CAN TRUST. I HIGHLY RECOMMEND ALL-TEMP.

OUR AIR CONDITIONER STOPPED WORKING DURING SOME COOLER DAYS IN MAY, SO WE HAD THE LUXURY OF SHOPPING AROUND (USING ANGIE'S LIST) AFTER OUR FIRST QUOTE. ALL TEMP WAS ABOUT $1000 LESS THAN THAT QUOTE. SOME OF THE DIFFERENCE WAS DUE TO RICK JACOBS TAKING THE TIME TO SIZE WHAT WE NEEDED AND SELL US A SMALLER TON UNIT THAN WE WERE REPLACING, AND SOME OF THE DIFFERENCE WAS DUE TO ''BRAND NAME'' DIFFERENCES. WE WERE VERY HAPPY WITH THEIR PRODUCT AND SERVICE, AND NOW FINALLY FILLING OUT THIS REPORT AT THE END OF JULY, WE CAN SAY THEIR WORK HAS SERVED US WELL OVER SOME HOT DAYS.

WHEN THE TECH ARRIVED, HE WENT TO THE BACK TO LOOK AT THE A/C AND THEN WENT INTO MY HOME/BASEMENT WITHOUT ME KNOWING. I WAS THEN TOLD I NEEDED A NEW COMPRESSOR (AND HE ASKED ME TO PURCHASE IT NOW), AND IT WOULD COST $1,000 AND I WOULD BE BETTER OFF REPLACING MY UNIT. I THEN SAID I WANTED A REFUND OF THE CLEANING OF THE A/C THAT I HAD ALREADY PAID FOR AND WAS TOLD I HAD TO CALL THE OFFICE. THEY SAID THEY WOULD SEND A CHECK. I FEEL THE GUY WAS SENT OUT TO SELL ME A NEW UNIT & INTENDING NOT FOR MAINTENANCE. I STILL HAVE NOT RECEIVED MY $51 AND MY A/C UNIT IS WORKING FINE EVEN IN THE HOTTEST WEATHER, AND I HAVE HAD NO PROBLEMS.

THIS IS THE SECOND TIME WE HAVE HAD A TECHNICIAN FROM ALL TEMPS. THEY HAVE BOTH BEEN INFORMATIVE AND KNOWLEDGEABLE.

ON TIME, POLITE, KNOWLEDGEABLE, AND WILL USE THEM AGAIN.

THE PERSON WHO ANSWERS THE PHONE, AND THAT YOU ALWAYS TALK TO FIRST, IS GREAT. HELPFUL, COURTEOUS, AND PROFESSIONAL. AFTER THAT, IT WAS A LITTLE ROCKY. ONE GUY CAME OUT TO DIAGNOSE. THAT WENT FINE. A LITTLE SLOW IN GETTING BACK TO ME AFTER PARTS HAD TO BE ORDERED. ANOTHER GUY CAME TO DO THE ACTUAL REPAIR, HE WAS LATE, SCRATCHED THE FLOOR, DIDN'T KNOW HOW MUCH TO CHARGE AND COULDN'T REACH ANYONE TO TELL HIM. SO THE WRONG AMOUNT WAS CHARGED. I CALLED, AND THEY KNEW I WAS DUE A REFUND, BUT IT TOOK A FEW CALLS TO ACTUALLY GET IT INTO THE HANDS OF SOMEONE WHO MADE IT HAPPEN. THEY WERE FAIR, PLEASANT AND ALWAYS SEEMED LIKE THEY WANTED TO DO THE RIGHT THING AND MAKE ME HAPPY.

WE ARE EXTREMELY PLEASED WITH THE WORK OF DAVE CLARK, SALES REP, AND DANNY RANK, THE TECH. DAVE QUOTED US A VERY FAIR PRICE AND DID NOT COME BACK TO US FOR ANY MORE MONEY WHEN PARTS OF THE JOB TURNED OUT TO BE MORE COMPLICATED THAN THEY ANTICIPATED. FURTHERMORE, DANNY IS A REAL PRO. WHEN HE ARRIVED, HE CAREFULLY LAID OUT ALL PLANS, LOOKED AT ALL OPTIONS FOR RUNNING VENTS AND LINES, DISCUSSED ALL DECISIONS WITH US BEFORE PROCEEDING, DID A LOT OF EXTRA WORK TO FEED THE AIR SUPPLY AND EXHAUST VENTS INTO THE BASEMENT CEILING, AND WAS AVAILABLE TO ANSWER ALL QUESTIONS, FIX MINOR PROBLEMS, ETC. QUALITY WAS HIGH AND COMMUNICATION WAS EXCELLENT. DANNY REALLY GOES THE EXTRA MILE TO DO THE JOB RIGHT. WE WOULD USE ALL TEMP AGAIN WITHOUT EVEN LOOKING AROUND.

SHAWN IN THE OFFICE WAS VERY HELPFUL; SOLD ME THEIR MAINTENANCE PACKAGE WHICH INCLUDED SUMMER AND FALL SERVICE (WHICH SAVED ME $) AND A DISCOUNT ON SERVICE CALLS. UNFORTUNATELY, THE MAN THEY SENT OUT TO DO THE INITIAL SERVICE WAS BAD AND HE DID NOT COMPLETE THE JOB IN A SATISFACTORY MANNER. WHEN I CALLED BACK, SHAWN WAS VERY APOLOGETIC AND IMMEDIATELY SET UP ANOTHER TECHNICIAN TO COME OUT AND COMPLETE THE JOB TO MY SATISFACTION. THE SECOND SERVICEMAN WAS VERY PROFESSIONAL AND THOROUGH, ALTHOUGH HAD NOT BROUGHT OUT THE SUPPLIES TO FIX A DUCT PROBLEM SHAWN TOLD ME HE WOULD FIX. AGAIN THEY WERE ON TOP OF IT AND CALLED ME (SINCE I DIDN'T CALL THEM) TO SET UP A THIRD VISIT TO FIX THE DUCT PROBLEM. THE THIRD SERVICEMAN WAS ALSO VERY PROFESSIONAL AND SOLVED THE PROBLEM IN A MANNER OTHER THAN THE ONE WE THOUGHT HE'D USE. THERE WAS NO CHARGE FOR THE ADDITIONAL SERVICE VISITS. I WOULD DEFINITELY RECOMMEND THEM OVERALL.

GAVE ALL TEMP A CALL AND THEY WERE PROMPT AND COURTEOUS ABOUT SENDING SOMEONE OUT TO HELP ME. ALL TEMP'S FELLOW WAS PROMPT, COURTEOUS AND THOROUGH IN RULING OUT ANY A/C ISSUE. I HAD A THEORY THAT IT WAS THE ELECTRIC, BUT WANTED TO BE SURE. THEY ALSO HELPED A FRIEND OF MINE GET HER A/C FIXED THE SAME WEEK. AGAIN, A QUALITY EXPERIENCE. I WOULD DEFINITELY CALL THEM AGAIN.

THEY ARRIVED ON THE DATE AND TIME AGREED UPON. THEY DID EXCELLENT WORK AND CLEANED UP AFTER THEMSELVES. THE SALESMAN, MIKE CLARK, WAS AS PROFESSIONAL AS CAN BE. AFTER THE INSTALLATION, I HAD MINOR PROBLEMS WITH THE UNITS AND THEY WERE REPAIRED IMMEDIATELY. I HAVEN'T HAD ANY BIG PROBLEMS AND WILL USE THEM REGULARLY.

THE SALES PERSON AND THE INSTALLERS WHO LATER PERFORMED THE WORK WERE TERRIFIC. VERY PROFESSIONAL AND COURTEOUS. PRICE WAS LOWEST OF 3 BIDS - I HAD PLANNED TO GO WITH THE MIDDLE BID, BUT I FELT ALL TEMP PUT TOGETHER A SYSTEM THAT FIT THE NEEDS OF MY CONDO UNIT MORE CLOSELY. I WOULDN'T HESITATE TO REFER A FRIEND TO THEM.

WHILE THE INITIAL BID WAS COURTEOUS AND PROFESSIONAL, THE INSTALLERS LEFT A LOT TO BE DESIRED. ORIGINALLY, THE JOB WAS SUPPOSED TO TAKE 6 TO 8 HOURS, BUT WHEN THEY SHOWED UP TO DO THE WORK, WE WERE TOLD THAT IT WOULD TAKE A SECOND DAY. ON THAT DAY, THEY TOLD ME THEY WOULD BE DONE BY NOON, BUT IN FACT DIDN'T FINISH UNTIL 7:30 AT NIGHT. AT ONE POINT IN THE AFTERNOON, THEY ABANDONED MY WORK AND WENT NEXT DOOR TO REPAIR SOMETHING THAT THEY HAD PREVIOUSLY MISHANDLED ON MY NEIGHBOR'S SYSTEM. THEN AT 3:30 IN THE AFTERNOON THEY WANDERED OFF TO GET AN ELECTRICAL PART AND WERE GONE FOR MORE THAN AN HOUR. THEY LEFT WITHOUT GIVING US ANY VERBAL INSTRUCTIONS ABOUT THE SYSTEM, THEY JUST THREW A BOOKLET ON THE TABLE AND SAID WE SHOULD LOOK AT IT.

THE COMPANY WAS RESPONSIVE AND DID GOOD WORK AT THE PREVAILING FAIR PRICE. ONLY COMPLAINTS: THEY DIDN'T CHECK THE WORK COMPLETELY BEFORE THEY LEFT AND HAD TO COME BACK OUT TO CORRECT SOMETHING. AND, BECAUSE IT WAS RAINING OUT WHEN THEY WERE HERE, THEY TRACKED SOME MUD INTO THE HOUSE. BUT, THE OVERALL EXPERIENCE WAS FINE AND THE A/C WORKS.

THEY WERE ON TIME (THIS TIME, AFTER BEING STOOD UP THREE WEEKS AGO) AND WERE PROMPT, COURTEOUS, GOT IN/OUT AND WERE GOOD.

ALL TEMP HAD TO RETURN TWICE BECAUSE THE TRANSFORMER KEPT BREAKING. ON THE THIRD VISIT, THEY WERE ABLE TO FIND THE ROOT OF THE PROBLEM AND GET IT RESOLVED. MOST OF OUR EXPERIENCES WITH ALL TEMP WERE VERY POSITIVE; HOWEVER, THE SECOND TIME WE CALLED THEY WERE NOT VERY ACCOMMODATING REGARDING THE TIMING OF THEIR VISIT, EVEN THOUGH IT WAS A ''CALL BACK''.

MIKE CLARK, THE SALES REP., CAME OUT ON TIME AND WAS EXTREMELY RESPONSIVE EACH TIME I NEEDED TO SPEAK WITH HIM. HE HELPED ME DECIDE WHAT THE BEST AIR CONDITIONING SOLUTION WOULD BE, MY PARTICULAR NEEDS. HE EVEN GAVE ME THE STRAIGHT INFO. AND EXPLAINED WHY I PROBABLY DIDN'T NEED A HIGHER PRICED UNIT THAN THAN THE ONE I GOT. I TRUSTED HIM. THE WORKMEN HE SENT OUT WERE ALWAYS ON TIME AND VERY POLITE. THEY WERE VERY EFFICIENT AND COMPLETED THE WORK ON TIME AND DID A VERY GOOD JOB. I HAVE ABSOLUTELY NO COMPLAINTS.

THE CONTACT PERSON WAS THOROUGH AND DID NOT TRY TO SELL ME A HIGHER GRADE OF EQUIPMENT THAN WAS NEEDED. THE ESTIMATE WAS FAIR AND INCLUDED DISCOUNTS. THE INSTALLERS WERE POLITE, PROFESSIONAL, AND DID A GOOD JOB OF CLEANING UP AFTER THEY WERE DONE. THEY DID HAVE TO LEAVE BEFORE TESTING THE FURNACE DUE TO A POWER OUTAGE IN THE NEIGHBORHOOD. ALL WORK APPEARED TO BE HIGH QUALITY EXCEPT SOME OF THE ''ADAPTIONS'' NEEDED TO FIT THE OLD AIR DUCTS TO THE NEW FURNACE AND AIR HANDLING SYSTEM APPEAR TO BE SORT OF PATCHED TOGETHER RATHER THAN REBUILT. GIVEN THE OTHERWISE PROFESSIONAL QUALITY OF THE WORK, I AM NOT UNDULY CONCERNED ABOUT THE PATCHWORK ON THE AIR DUCT SYSTEM.

IT WAS A PLEASURE TO WORK WITH EVERYONE I CAME IN CONTACT WITH AT ALL TEMP. RICK JACOBS DID A GREAT JOB OF ESTIMATING THE WORK AND ANSWERING MY QUESTIONS. TWO NICE GUYS CAME OUT TO DO THE WORK AND THEY DID A PROFESSIONAL JOB. I TOOK THREE QUOTES FOR THIS WORK AND ALL TEMP WAS THE LOWEST. THEY WERE ALSO THE MOST PROFESSIONAL AND SEEMED THE MOST KNOWLEDGEABLE. LOW PRICE, GREAT PEOPLE AND PROFESSIONAL WORK, ONE DOESN'T COME ACROSS THAT TOO OFTEN.

I HAD GOTTEN AN ESTIMATE OVER THE PHONE AND WHEN THEY CAME OUT FOR A MORE FORMAL ESTIMATE, THE PRICE WAS QUITE A BIT HIGHER. WHEN I RAISED THIS, THEY IMMEDIATELY CAME DOWN CLOSE TO THE PHONE ESTIMATE. THEY WERE QUITE PROFESSIONAL AND ACCOMMODATING, AND QUITE A BIT LOWER THAN THE OTHER ESTIMATE I GOT FOR THE SAME JOB.

DANNY AND SAM WERE GREAT! THEY SHOWED UP EARLY EVERYDAY, DID A PRETTY DECENT JOB OF CLEANING UP AFTERWARDS. DANNY WALKED ME THROUGH EVERYTHING HE WAS DOING. RICHARD CALLED TO FOLLOW UP AND IS COMING OUT TO INSPECT THE WORK.

DEALING WITH RICK WAS A PLEASURE. WE DID HAVE AN UNPLEASANT ENCOUNTER WITH ONE OF HIS SERVICE GUYS, BUT ONCE RICK HEARD ABOUT IT HE STEPPED UP AND DID A TEXTBOOK JOB OF MAKING GOOD, COMPING US ON A SERVICE, COMING OUT TO MAKE SURE THE BOILER WAS WORKING PROPERLY, AND APOLOGIZING FOR ANY TROUBLE. HE'S A GOOD AND HONEST GUY AND WE FEEL VERY COMFORTABLE WITH HIM AND THE WORK HIS CREW PERFORMED. HIS BID WAS SLIGHTLY HIGHER THAN OTHER COMPANIES, BUT WE FIRMLY BELIEVE THAT YOU GET WHAT YOU PAY FOR IN THESE SITUATIONS, AND WE FEEL ABSOLUTELY CONFIDENT ABOUT ALL TEMP AND USING THEM EXCLUSIVELY FOR HEATING AND A/C STUFF IN THE FUTURE.

AFTER INSPECTING MY EXISTING SYSTEMS, AS WELL AS THE DUCT WORK AND COLD-AIR RETURNS, MIKE CLARK FROM ALL TEMP INFORMED ME THAT NEW SYSTEMS WOULD MOST LIKELY NOT IMPROVE MY SITUATION. THIS WAS DUE TO THE LAYOUT OF THE EXISTING DUCT WORK & AIR RETURNS IN MY HOUSE. HE SUGGESTED A FEW LOW-PRICE TECHNIQUES AND IN-WALL ALTERNATIVES FOR MY THIRD FLOOR, AND IN THE PROCESS, SAVED ME SEVERAL THOUSAND DOLLARS OF EXPENSE FOR INSTALLATION OF NEW SYSTEMS THAT MOST LIKELY WOULDN'T HAVE MADE A DIFFERENCE! OVERALL EXPERIENCE WITH ALL-TEMP WAS EXCELLENT. MIKE WAS ON-TIME, PROFESSIONAL, AND HONEST. I APPRECIATE THEIR HONESTY AND WOULD DEFINITELY USE THEM AGAIN IF AND WHEN MY EXISTING SYSTEMS FAIL AND NEED TO BE REPLACED.

IT TOOK FOUR CALLS FOR ALL TEMP TO GET THE RIGHT PEOPLE TO MY HOUSE FOR THE NECESSARY WORK AND TO DETERMINE WHERE MY AIR CONDITIONER COULD BE PLACED. I WAS SURPRISED THAT THERE WAS SO MUCH CONFUSION ABOUT THE PLACEMENT OF THE UNIT WITHIN THE RANKS OF ALL TEMP AS I WOULD THINK THEY SHOULD KNOW THE CODE LAWS BETTER. I WAS SWITCHED TO DIFFERENT DEPARTMENTS (SERVICE AND THEN INSTALL) WHICH ADDED TO THE CONFUSION AND DELAY. ONCE THE CORRECT NUMBER OF PEOPLE WERE ASSIGNED TO THE JOB, THEY DID GOOD WORK AND WERE PUNCTUAL AND FAIRLY NEAT. THEY DID GIVE ME THE 15% DISCOUNT WHICH WAS APPRECIATED.