All Temp Heating & Air Conditioning

THE SERVICE PERSON WAS SCHEDULED TO COME BETWEEN 9 A.M. AND 1 P.M. BUT DID NOT COME TIL 2:30 P.M. WHICH WAS QUITE FRUSTRATING. THE SERVICE PERSON ADVISED ME UPON ARRIVAL HE WAS OVERSCHEDULED, WHICH EXPLAINED HIS DELAY. HE WAS POLITE AND VERY HELPFUL IN ANSWERING MY QUESTIONS ABOUT OUR HEATING SYSTEM. HE ADVISED US THE HUMIDIFIER WAS NOT WORKING, SHOWING ME WHY AND EXPLAINING DIFFERENT OPTIONS FOR REPAIR/REPLACEMENT. THE PRICE WAS CERTAINLY REASONABLE. I WOULD USE ALL TEMP AGAIN FOR SERVICING OF MY HEATING OR A/C.

GREAT! GEORGE WAS PLEASANT AND PROFESSIONAL. I WILL RECOMMEND HIM TO EVERYONE I KNOW!

BERNIE WAS PROFESSIONAL AND OFFERED HELPFUL INFORMATION. THEY PREVIOUSLY INSTALLED A NEW BOILER (2000) AND HOT WATER TANK (2003).

THEY WERE GREAT! THEY CAME THE SAME DAY WE CALLED AND EVEN EARLIER THAN EXPECTED. THEY DID THE WORK QUICKLY AND EXPLAINED THE PROBLEM & WHAT THEY WOULD NEED TO DO TO FIX IT BEFORE STARTING WORK. THIS WAS SO MUCH BETTER THAN EXPERIENCES WE HAVE HAD WITH OTHER COMPANIES IN THE PAST. AND THE PRICE WAS MUCH LESS THAN I EXPECTED. I WAS VERY HAPPY WITH THEIR WORK AND HOW FAST THEY GOT OUR FURNACE WORKING AGAIN.

JOE, THE HEATING TECH, WAS PUNCTUAL, COURTEOUS AND PROFESSIONAL. HE LOOKED SECURE OF WHAT NEEDED TO BE DONE, AND TOOK CHARGE OVER THE SITUATION. HE NEVER LOOKED HURRIED AND TOOK CARE OF EVERY DETAIL DOWN TO THOROUGHLY CLEANING THE WORK AREA AFTER FINISHING THE JOB. TAKING INTO CONSIDERATION BAD EXPERIENCES WITH THIS COMPANY IN YEARS PAST, JOE'S PERFORMANCE GAVE ME THE IMPRESSION THAT ALL TEMP HAS IMPROVED ITS WORK FORCE GREATLY.

WONDERFUL!!!!!!! THE WORK WAS UNDER WARRANTY BY ANOTHER COMPANY. HE CAME OUT DIAGNOSED THE PROBLEM AND DIDN'T CHARGE US ANYTHING.

WHAT A JOKE! WE SCHEDULED AN APPOINTMENT FOR A TECH TO COME TO OUR HOUSE ON 1/19/05 AT 3:30 P.M. MY HUSBAND LEFT WORK EARLY TO MEET THE TECH. NO ONE FROM ALL TEMP EVER SHOWED UP OR CALLED HIM. EVERY TIME HE CALLED TO FIND OUT WHERE THE TECH WAS AND WHAT TIME HE WOULD ARRIVE, HE RECEIVED A CALL CENTER DISPATCHER IN SOUTHERN INDIANA STATING THAT SHE WOULD RELAY THE MESSAGE TO ''GEORGE'' AND THAT ''GEORGE'' WOULD CALL HIM WITH AN E.T.A. BY THE TIME I GOT HOME FROM WORK AT 6:30 P.M., THE TECH STILL HADN'T ARRIVED. I CALLED ALL TEMP AND AGAIN GOT A CALL CENTER STATING THAT ''GEORGE'' WOULD CALL. I ASKED THE DISPATCHER IF I COULD HAVE ''GEORGE'S'' NUMBER SO I COULD CALL HIM DIRECTLY, BUT SHE WOULD NOT GIVE IT TO ME. AT THIS POINT, I BEGAN CALLING OTHER HEATING COMPANIES SINCE WE REALIZED ''GEORGE'' WAS NEVER GOING TO SHOW UP. WE ENDED UP RECEIVING EXCELLENT SERVICE FROM A COMPETITOR.

DID AN EXCELLENT JOB AND WILL USE THEM IN THE FUTURE.

SEAN WAS VERY PLEASANT, LET ME KNOW WHAT WORK WE COULD DO ON OUR OWN, AND WHAT THEY OFFERED. I THOUGHT THEIR $150 TO HAVE HVAC SYSTEM CHECKED IN SPRING AND FALL SEEMED VERY REASONABLE AND WE'LL BE CALLING THEM TO HAVE OUR HEAT AND AIR CHECKED OUT AND CLEANED.

OUR TECHNICIAN WAS PROMPT, POLITE AND PROFESSIONAL. HE MADE SOME SUGGESTIONS ABOUT THE LEAK, BUT WAS UNABLE TO RESOLVE THE PROBLEM. HE WAS ABLE TO SERVICE THE BOILER AND HOT WATER HEATER ON THE SPOT, WHICH WAS VERY CONVENIENT.

WE HAVE USED SEVERAL HVAC COMPANIES OVER THE YEARS AT OUR APARTMENT BUILDINGS AND ALL TEMP IS A STEP ABOVE THE REST. ALWAYS PROFESSIONAL, ALWAYS ON TIME.

THE OUTDOOR TEMPERATURE SENSOR ON A RECENTLY INSTALLED HEATING SYSTEM WAS MALFUNCTIONING. ON THE FIRST VISIT THE TECH TRIED TIGHTENING UP THE LEADS, BUT TO NO AVAIL. ANOTHER SERVICE CALL WAS SCHEDULED TO REPLACE THE SENSOR, AS THE TECHNICIAN DIDN'T BRING A REPLACEMENT. NO ONE SHOWED UP FOR THE SECOND APPOINTMENT, NOR DID THEY CALL. A THIRD APPOINTMENT WAS SCHEDULED. AGAIN, NO ONE SHOWED UP NOR DID THEY CALL. THEY SHOWED UP FOR THE FOURTH APPOINTMENT AND REPLACED THE SENSOR.

ALL TEMP GETS 5 STARS FROM MY EXPERIENCE. ALL TEMP IMMEDIATELY SCHEDULED AN APPOINTMENT, SINCE I DID NOT HAVE HEAT. THE TECHNICIAN ARRIVED ON TIME, IMMEDIATELY IDENTIFIED THAT THE ONLY PROBLEM WAS THE UNIT HAD NOT BEEN CLEANED (I HAD JUST MOVED INTO THE UNIT) AND PERFORMED THE WORK IN A PROFESSIONAL MANNER. AND, I THOUGHT THE PRICE WAS QUITE REASONABLE FOR THE WORK COMPLETED.

NOT ONLY DID THEY FINISH THE JOB ON TIME AND WITHIN THE PRICE THEY SPECIFIED, BUT ALL TEMP HAS BEEN AN ABSOLUTE PLEASURE TO DEAL WITH ON THOSE FEW OCCASIONS WHERE FOLLOW-UP SERVICE HAS BEEN NECESSARY.

THE FIRST APPOINTMENT TO SERVICE THE FURNACES WAS UNEXPECTEDLY CANCELED, AND WE ONLY FOUND OUT THE REASON AFTER WE CALLED TO INQUIRE WHY NO ONE HAD SHOWN UP. THE SECOND APPOINTMENT WAS 3-4 HOURS LATE, AND AGAIN, THE TECHNICIAN ONLY ARRIVED AFTER WE FINALLY CALLED ASKING WHY THEY HAD NOT ARRIVED AS SCHEDULED. WHEN THE TECHNICIAN DID THE WORK, HE WAS RUSHED AND DID NOT HAVE THE NECESSARY PARTS TO DO SOME RECOMMENDED MAINTENANCE. HE ALSO TRACKED IN MUD AND GREASE AND DID NOT CLEAN UP AFTER HIMSELF. HE PROMISED TO COME BACK THE NEXT DAY, BUT AGAIN, FAILED TO RESPOND UNTIL WE CALLED 2 DAYS LATER. WHEN A DIFFERENT TECHNICIAN RESPONDED SEVERAL DAYS LATER, WE DISCOVERED THAT THE FIRST TECHNICIAN HAD NOT EVEN CHECKED THE AIR FILTERS ON THE FURNACES WHEN THEY WERE "INSPECTED". THEY BOTH NEEDED REPLACEMENT, ONE BADLY. THIS COMPANY WAS HIGHLY LISTED ON ANGIE'S LIST. WE WERE STUNNED AT THE POOR QUALITY OF SERVICE WE RECEIVED. WE REGRET THAT WE EVER USED THE COMPANY.

A VERY POSITIVE EXPERIENCE. THEY WERE RESPONSIVE, HONEST, AND COURTEOUS. I SIGNED UP FOR REGULAR 2X/YEAR MAINTENANCE.

VERY PLEASED WITH ALL TEMP. THE MAN CAME ON TIME, HE DID A THOROUGH CLEANING AND CHECK OF OUR FURNACE, PROVIDED ME WITH THE INFORMATION ON THE CORRECT FILTER TO PURCHASE, AND ANSWERED ALL MY QUESTIONS. I DIDN'T EVEN HAVE TO REMIND HIM THAT I'M AN ANGIE'S LIST MEMBER, HE KNEW THAT WHEN HE ARRIVED AND GAVE ME THE COUPON DISCOUNT AUTOMATICALLY. I'LL DEFINITELY CALL THEM AGAIN.

MENTIONED ANGIES LIST BUT DID NOT RECEIVE A DISCOUNT. THEY WERE VERY RESPONSIVE RETURNING CALLS AND COMING OUT. THE TECHNICIAN WAS NICE AND PROFESSIONAL. NOT SURE IF THE PRICE FOR PARTS & LABOR FOR THE SWITCH ($395) WAS ''COMPETITIVE'' OR NOT. BUT...WHEN YOU ARE WITHOUT HEAT DURING XMAS FOR 2 DAYS....YOU JUST WANT TO GET THE HEAT BACK ON AND DON'T TEND TO HAGGLE.

THE OLD BOILER WAS COMPLETELY REMOVED AND DISPOSED OF BY THE COMPANY. THE NEW BOILER WAS INSTALLED WITHIN THE TIME FRAME THEY ORIGINALLY INDICATED. IT TOOK ABOUT 6 HOURS AND THEY SAID IT WOULD TAKE BETWEEN 5 AND 8 HOURS. THE WORK WAS DONE ABOUT A MONTH AGO AND THERE HAVE BEEN NO PROBLEMS WITH THE NEW UNIT. THE REASON FOR THE "F" IN PUNCTUALITY IS THEY DID NOT SHOW UP ON THE DAY I HAD SCHEDULED. I SPECIFICALLY SCHEDULED TO HAVE THE WORK DONE ON A FRIDAY AND MADE THE APPOINTMENT 2 WEEKS IN ADVANCE. UNFORTUNATELY WHEN I CALLED ON THAT DAY I WAS NOT ON THEIR SCHEDULE. THE SALES PERSON APOLOGIZED FOR THE MISTAKE AND GOT SOMEONE BY THE NEXT MONDAY. THE GUYS WHO DID THE INSTALL WERE FRIENDLY, BUT PRETTY MESSY. I THINK THEY FELT THAT SINCE THIS WAS A BASEMENT THEY DID NOT HAVE TO BE VERY CLEAN. HOWEVER, WHEN THEY CAME UPSTAIRS TO BLEED THE RADIATORS THEY DID REMOVE THEIR SHOES AND NO DIRT WAS DRAGGED INTO THE MAIN LIVING AREA.

THEY CAME ON SHORT NOTICE, WORKED LATE, DID A GREAT JOB AND THE PRICE WAS $1,352 LESS THAN ANOTHER COMPANY IN THE NEIGHBORHOOD. I WOULD DEFINITELY CALL THEM AGAIN.

I AM SATISFIED WITH ALL-TEMP AND THEIR SERVICE PROFESSIONALS ARE ON TIME, COURTEOUS, AND KNOWLEDGEABLE. I DO HAVE ONE CRITICISM ON THE PRICES -- I WAS CHARGED AN ADDITIONAL AMOUNT OF $40 TO CHECK THE HUMIDIFIER (BRAND NEW AS THEY PUT IT IN LAST SEASON) AND THAT PRICE I FOUND EXCESSIVE. I THOUGHT THAT CHECKING THE FURNACE AND HUMIDIFIER WOULD BE ONE PRICE FOR BOTH. (CHECKING THE BRAND NEW HUMIDIFIER THEY SOLD ME LAST SEASON TOOK MINUTES AT BEST!) ANOTHER SMALL GRIPE - THEY DO TRY TO SELL YOU PACKAGE SERVICE DEALS A LOT - AT LEAST ON BOTH CALLS TO THEM WHEN I SCHEDULED THE SERVICE. THIS WAS NOT A HARD SELL, BUT NOT SOFT EITHER. OVERALL, HOWEVER, I WOULD USE THEM AGAIN. THEIR SERVICE GUYS ARE VERY GOOD.

CUSTOMER SERVICE AND TECH WERE VERY POLITE AND FRIENDLY. TECH WAS ON TIME AND CLEAN. WOULD HIGHLY RECOMMEND AND WILL DEFINITELY WORK WITH THEM AGAIN. PRICE WAS COMPETITIVE.

ON THE COLDEST DAY OF THE YEAR, MY HEATING UNIT DECIDED TO SHUT DOWN. I LOOKED THESE GUYS UP ON ANGIE'S LIST AND THEY WERE HERE - ON A SUNDAY - WITHIN 2 HOURS. KENNY WAS GREAT AND SHOWED ME EXACTLY WHAT WAS WRONG. HE ALSO SAVED ME AN ENORMOUS AMOUNT OF MONEY (IN THE FUTURE) BY EXPLAINING ISSUES WITH MY PARTICULAR UNIT. THIS COMPANY AND THEIR LEVEL OF ATTENTION AND SERVICE IS AMAZING.

THEY WERE EASY TO WORK WITH ON THE PHONE, FRANK WAS NICE & PROFESSIONAL, AND THEY READILY HONORED THEIR ANGIE'S LIST DISCOUNT.

I'M PART OF ALL-TEMP'S ANNUAL SERVICE PLAN, WHICH HAS WORKED OUT FOR US QUITE WELL. A YEAR OR TWO AGO ONE OF THE SERVICEMEN WARNED ABOUT A PART THAT WOULD FAIL IN ABOUT A YEAR. SURE ENOUGH, DURING THIS FALL'S INSPECTION A DIFFERENT SERVICEMAN IDENTIFIED THE SAME ISSUE, AND SAID NOW (BEFORE THE COLD SEASON) WOULD BE A GOOD TIME TO FIX IT. ALL THEIR SERVICEMEN DO A GOOD JOB.