All Temp Heating & Air Conditioning

WHEN JOHN, WHO HAPPENS TO BE ONE OF THE LONGEST EMPLOYED MEMBERS OF THE COMPANY, CAME OUT TO MY HOME, AS HE HAS DONE ON MANY OCCASIONS, INSPECTED MY A/C UNIT, GAVE IT A THOROUGH CLEANING AND ONLY CHARGED ME FOR THE SERVICE CALL. I DID NOT NEED A NEW A/C SYSTEM. I STRONGLY RECOMMEND THAT PEOPLE CONTACT ALL TEMP FOR ALL OF THEIR HEATING AND AIR CONDITIONING NEEDS AS IT IS A PROVEN FACT THAT, WHEN THEY HAVE THE OPPORTUNITY TO SELL AN AIR CONDITIONER, AND THEY DON'T, THIS CLEARLY CONSTITUTES THAT ALL TEMP IS, BY FAR, THE LEGITIMATE HEATING AND AIR CONDITIONING COMPANY IN CHICAGO LAND TODAY.

THANKS TO ALL THE GREAT REVIEWS HERE, I CALLED ALL TEMP. THEIR QUOTE WAS VERY COMPETITIVE. WE FELT LIKE WE REALLY GOT OUR MONEY'S WORTH COMPARED TO OTHER QUOTES WE GOT. EVERYONE WE DEALT WITH WAS PLEASANT. THE INSTALLATION WAS DONE AS SCHEDULED AND COMPLETED QUICKLY. THEY WERE VERY BUSY AT THIS TIME OF THE YEAR, SO IT TOOK A WEEK TO GET AN INSTALLATION DATE (BUT THAT WAS EXPECTED DUE TO THE EXTREME HEAT)

GUY ON THE PHONE WAS VERY POLITE WHEN I CALLED. SERVICE PERSON SHOWED UP IN A TIMELY FASHION AND DID A GOOD JOB. SO, FAR, I'VE BEEN VERY SATISFIED.

WOW! FROM MY PANICKED SERVICE CALL TO THE ARRIVAL OF MY HVAC ANGEL, PHIL. THIS COMPANY GOES WAY BEYOND SATISFACTION TO PLEASE AND KEEP A CUSTOMER. OVER TWO MISERABLE STEAMY DAYS PHIL LABORED IN THE HOT STICKY HEAT TO KEEP ME COOL AND COMFORTABLE. WHAT GRADE IS HIGHER THAN AN A BECAUSE THEY DESERVE THAT KIND OF RATING !!

I HAD A LEAK IN THE A/C UNIT WHICH IS ATTACHED TO THE FURNACE. IT TURNED OUT TO BE ONLY A CLOGGED DRAINAGE HOSE. IT TOOK ONLY A FEW MINUTES TO CLEAR AND WAS ONLY CHARGED FOR THE SERVICE CALL.

I HAVE A FOUR FLOOR TWO ZONE TOWNHOUSE IN THE SOUTH LOOP. MY A/C FOR THE UPPER TWO FLOORS COULD ONLY MAINTAIN 74 DEGREES DURING THE RECENT HEAT WAVE. ALL TEMP ARRIVED PROMPTLY, WAS VERY PROFESSIONAL, COURTEOUS AND KNOWLEDGEABLE. SYSTEM WAS SLIGHTLY FROZEN WHICH HE DISCOVERED, REQUIRED ADDITIONAL FREON AND QUICKLY BEGAN TO COOL CORRECTLY. THEY ACCEPTED THE ANGIE'S LIST COUPON WITH NO QUESTIONS. I HAVE USED THEM BEFORE TO INSTALL A CENTRAL AIR UNIT AT A DIFFERENT HOUSE AND ALSO HAD A GREAT EXPERIENCE.

SURPRISED AT HOW POOR THIS COMPANY WAS AFTER GIVEN "A "RATINGS HERE. INSISTED ON ME BEING SATISFIED BUT AFTER 5 VISITS TO MY HOME, I CAN'T SACRIFICE MORE DAYS OFF WORK BECAUSE THEY DON'T KNOW WHAT THEY'RE DOING. OTHERS SAID THAT ALL TEMP IMPROPRERLY SIZED MY UNIT. MORE OBSERVATIONS: 1)NEVER FULLY TESTED WORK. I WOULD CHECK AND SOMETHING LIKE HUMIDIFIER WOULD NOT BE WORKING BECAUSE THEY ''LEFT ANOTHER WIRE LOOSE'' 2)SALES GUY IS AGGRESSIVE ABOUT HOW SOMETHING REALLY ISN'T A PROBLEM OR HOW SYSTEM REALLY IS GREAT. ONCE YOU SHOW HIM PROBLEM HE TALKS AND TALKS ABOUT HOW HE WILL MAKE SURE YOU ARE SATISFIED AND GET RIGHT PEOPLE TO FIX BUT THEY JUST DID NOT KNOW WHAT THEY WERE DOING. 3)BEST TECH GUY (THEIR WORDS) DID NOT KNOW HOW TO USE BASIC OR ADVANCED FEATURES ON THERMOSTAT. I LOOKED IT UP ON INTERNET AND TAUGHT HIM. 4)WORKERS ALWAYS BETWEEN 15 MIN. TO OVER 1 HOUR LATE. 5)SAID 2 DAY JOB. SAID I'D HAVE HEAT FOR FIRST NIGHT. NEITHER HAPPENED. 6)MUCH MORE BUT NO MORE SPACE HERE.

WE HAD AN INCREDIBLE EXPERIENCE WITH THIS COMPANY. RICH CAMACHO WAS OUR REPRESENTATIVE, AND REFERRED BY A FRIEND. HE CAME PROMPTLY, CORRECTLY ASSESSED AND FIXED A PROBLEM WITH OUR EXISTING AIR CONDITIONER (WHICH WAS 44 YEARS OLD) AND THEN OFFERED A REASONABLE PRICE WITH GREAT FOLLOW-UP SERVICE ON A NEW A/C AND FURNACE. THE INSTALLERS WERE PROMPT, UNDERSTANDING, AND PROFESSIONAL. COULDN'T ASK FOR MORE!

ALL TEMP HAD ORIGINALLY TOLD US WAS THAT SOMEONE WOULD COME OUT WEDNESDAY MORNING. WHEN NO ONE CAME, WE CALLED THEM. HE RESCHEDULED US FOR THURSDAY MORNING. PHIL CAME OUT THURSDAY AND TREATED US RIGHT. HE APOLOGIZED FOR THE DAY BEFORE. HE WAS ABLE TO GET US FIXED RIGHT AWAY AND WAS GREAT TO WORK WITH.

SALESPERSON AGGRESSIVELY PURSUED THE BUSINESS AND WAS VERY COMPETITIVELY PRICED. HOWEVER, HE OVERSTATED CAPABILITIES OF SYSTEM, AND DID NOT DELIVER ON PROMISES. HE THEN DENIED EVER MAKING THESE PROMISES. WITH ALL THE GOOD REVIEWS ON ANGIE'S LIST, I EXPECTED MORE. WE ARE VERY, VERY DISAPPOINTED. I CANNOT RECOMMEND THIS COMPANY, AS I CANNOT TRUST THE WORD OF THEIR SALES REP. THIS HAS BEEN A VERY BAD EXPERIENCE

COMPLETELY UNACCEPTABLE. MADE MORNING APPOINTMENT TO HAVE MY CENTRAL A/C SERVICED. ''MORNING'' WAS DEFINED BY THE RECEPTIONIST AS ANY TIME BETWEEN 10:00 A.M. AND 2:00 P.M. I TOOK A VACATION DAY FROM WORK TO WAIT FOR THE TECHNICIAN, WHO NEVER SHOWED UP AND NEVER CALLED. I CALLED THE COMPANY AT 3:00, AND WAS TOLD TECHNICIAN WAS ON THE WAY. I CALLED AGAIN AT 5:45, AND WAS TOLD THE TECHNICIAN WOULD CALL TO TELL ME ''WHETHER OR NOT HE'D BE ABLE TO SHOW UP TONIGHT.'' IT'S NOW 7:00 P.M. I NEVER RECEIVED ANY CALL.

SERVICE REP WAS VERY PROFESSIONAL AND WELL-MANNERED. I VERY MUCH APPRECIATE THAT THE ALL-TEMP DISPATCHER WAS WILLING TO CALL ME AT WORK AND LET ME KNOW THE SERVICE REP WAS ON HIS WAY. THAT WAY I DIDN'T NEED TO MISS MUCH WORK. THE PROBLEM WAS SOLVED QUICKLY - A SHUT OFF VALVE WAS CLOSED, THIS VALVE WAS NOT EASILY VISIBLE TO ME, BUT SERVICE REP FOUND QUICKLY. HE WAS ALSO ABLE TO GIVE SOME GOOD GENERAL ADVICE FOR MAXIMIZING COOLING.

ALL-TEMP IS A VERY BUSY COMPANY; AT FIRST, WHEN OUR AIR WAS RUNNING SLOWLY (I.E., NOT TOTALLY OUT), AND WE WERE HAVING A TERRIBLE HEAT WAVE, THEY SAID THEY COULDN'T GET A TECHNICIAN OUT TO OUR PLACE FOR ALMOST 3 WEEKS. BUT WHEN THE AIR DID GO COMPLETELY OUT THE NEXT DAY, THEY SENT SOMEONE WITHIN 2 DAYS. WE FOUND WE HAD TO REPLACE OUR (25-YEAR-OLD) SYSTEM, NO SURPRISE. WE WENT WITH A PUR-AIR MODEL (THE LARGER OF THE 2 THEY OFFERED), INCLUDING A NEW COIL, COMPRESSOR, FAN; THE WHOLE WORKS. THEY CAME THE NEXT WEEK TO INSTALL THE SYSTEM. IT HAS BEEN WORKING PERFECTLY EVER SINCE. THE INSTALLERS WERE NICE AND WORKED QUICKLY ON A HOT DAY TO GET EVERYTHING UP AND RUNNING, AND TOOK THE TIME TO GO THROUGH EVERYTHING THOROUGHLY WITH ME. THEY EVEN HONORED THE ANGIE'S LIST COUPON AFTER GIVING ME WHAT THEY SAID WAS THEIR BEST PRICE.

JASON WAS ON TIME AND PROFESSIONAL. ANALYZED THE PROBLEM OF MALFUNCTIONING CIRCUIT BOARD IN AC UNIT. UNFORTUNATELY FOR ME, THE UNIT WAS NON-STANDARD AND A CIRCUIT BOARD NEEDED TO BE SPECIAL ORDERED AND A SECOND SERVICE CALL WAS NECESSARY. THE SECOND SERVICE CALL WAS ON TIME AND PROFESSIONAL AS WELL. SOME HELP WAS NEEDED FROM THE MAIN OFFICE BECAUSE OF THE NON-STANDARD UNIT.

RICH SAVED THE DAY! THE PROBLEM WAS MORE SERIOUS THAN IT ORIGINALLY SEEMED, AND NOW IT IS FIXED.

ABLE TO GET A SERVICE CALL FAIRLY QUICKLY. GAVE US OPTIONS ON WHAT WE COULD DO TO FIX THE PROBLEMS AND ADVISED US ON MOST COST-EFFECTIVE SOLUTION. AIR WORKING NOW. WE ALSO PURCHASED A SERVICE AGREEMENT FOR $180 FOR TWO ANNUAL CLEANINGS.

OVERALL, THE EXPERIENCE WAS EXCELLENT. THE WORKERS WERE COURTEOUS AND SHOWED UP WHEN THEY SAID THEY WOULD. EVERYTHING IS WORKING WELL. MIKE CLARK WAS VERY RESPONSIVE AND AVAILABLE. AFTER REQUESTING ESTIMATES FROM THREE COMPANIES, WE WENT WITH ALL TEMP BECAUSE THEY WERE THE CHEAPEST AND HAD A GOOD REPUTATION. I RATED QUALITY OF WORK AS A B BECAUSE OF SOME ODDLY PLACED AIR TUBES AND A SLIGHTLY CROOKED VENT THAT I WISHED THEY WOULD HAVE ASKED ME ABOUT FIRST.

ALL TEMP WAS VERY RESPONSIVE AND PUNCTUAL IN ALL OF OUR INTERACTIONS WITH THEM. THE ENGINEERS (JOHN & SAL) WHO PERFORMED THE WORK WERE COURTEOUS, VERY POLITE, AND PROFESSIONAL. OVERALL: EXCELLENT QUALITY OF WORK AND SERVICE.

I WAS DELIGHTED WITH THE WILLINGNESS OF RICK TO FIT MY MOTHER INTO HIS SCHEDULE. WE WERE NOT PRIOR CUSTOMERS, BUT WE CERTAINLY WILL BE GIVING ALL TEMP ALL OF OUR FAMILY'S HEATING AND AIR CONDITIONING BUSINESS FROM NOW ON. (WE ARE A LARGE FAMILY WITH 15 HOUSES BETWEEN US IN THE AREA, AND OUR HEATING MAN RECENTLY RETIRED.)

I CALLED TO SCHEDULE A SERVICE CALL ON MY A/C WHICH WAS WORKING, BUT NOT VERY WELL. THE WOMAN WHO SCHEDULED MY APPOINTMENT WAS PLEASANT & PROFESSIONAL. THEY SCHEDULED US FOR THE FOLLOWING DAY BETWEEN 12 & 5 PM. BY 5:30, NO ONE HAD SHOWN UP SO I CALLED TO COMPLAIN & RESCHEDULE, BECAUSE WE WERE LEAVING FOR THE EVENING. WHEN I TRIED TO RESCHEDULE FOR THE NEXT DAY, THEY COULD ONLY COMMIT TO COMING SOMETIME BETWEEN 9 & 5 AND THEY REFUSED TO MAKE ME THEIR FIRST PRIORITY, EVEN THOUGH THEY'D COMPLETELY MISSED THAT DAY'S APPOINTMENT. THE MAN I SPOKE TO WAS UNACCOMODATING AND RUDE. HE REFUSED TO ACKNOWLEDGE THAT IT WAS THEIR FAULT THAT MY APPOINTMENT WAS MISSED. I TOLD THEM NOT TO COME & THAT I WAS TAKING MY BUSINESS ELSEWHERE. DESPITE THIS, THEY SHOWED UP LATER THAT EVENING, SO OUR BABYSITTER HAD TO DEAL WITH AN UNFAMILIAR MAN AT OUR DOOR. DESPITE THE INCONVENIENCE, MY SITTER CONTACTED US & WE HAD THE WORK DONE, OUT OF DESPERATION, BUT WE WILL NOT GO BACK TO ALL TEMP & WE WON'T RECOMMEND THEM.

WE DIDN'T END UP NEEDING THEM, BUT THEY SCHEDULED OUR APPOINTMENT QUICKLY, AND THE SERVICE CALL WAS REASONABLY PRICED.

EXCELLENT! TECH ARRIVED ON TIME, EXPLAINED WHAT HE WAS DOING, ANSWERED QUESTIONS, AND MADE US FEEL AT EASE. THE ANNUAL PLAN IS GREAT -- THEY SEND YOU A COPY OF THE SERVICE AGREEMENT AND FOLLOW UP IN THE FALL TO SERVICE FURNACE.

WELL, IT WASN'T THE MOST PLEASANT EXPERIENCE. IT STARTED WHEN I MADE THE APPOINTMENT. I THOUGHT THAT THE PERSON ON THE PHONE WAS KIND OF RUDE, BUT I DISMISSED IT BECAUSE I NEEDED THEM TO COME IN, AND THEY WERE RECOMMENDED BY YOUR SITE. ON THE DAY OF THE APPOINTMENT, MY HUSBAND STAYED HOME FROM WORK, BUT THEY NEVER SHOWED. WHEN THEY STILL WEREN'T THERE 2 HOURS AFTER THE 8-12 WINDOW, HE CALLED TO CHECK. HE WAS TOLD (AFTER BEING ON HOLD FOR 15 MINUTES) THAT THEY WEREN'T COMING AND THAT THEY HAD CALLED AND LEFT A MESSAGE WITH ME (WHICH THEY HAD NOT). THEY DID COME OUT FOUR DAYS LATER, ON A SATURDAY, AND DID THE WORK SATISFACTORILY. MY HUSBAND AND I WERE BOTH DISAPPOINTED WITH THEIR PHONE MANNERS, I MUST SAY. THEY WERE REALLY RUDE TO BOTH OF US, AND WE WERE PAYING THEM MONEY. (THE GUY WHO CAME OUT TO FIX OUR UNIT WAS JUST FINE-NO COMPLAINTS THERE. IT'S THE INTERNAL PEOPLE WHO WERE BAD.)

THE GUY THEY SENT OUT WAS REALLY GOOD AND NICE TO WORK WITH. HE SEEMED TO BE VERY KNOWLEDGEABLE AND WILLING TO GIVE MAINTENANCE AND UPKEEP INFORMATION TO HELP SAVE ME MONEY. IT WAS A GOOD EXPERIENCE, AND IT SEEMED LIKE HE DID A LOT FOR THE COST, BUT NOW IT IS ABOUT 2 MONTHS LATER AND I'M HAVING THE SAME PROBLEM.

JASON WAS VERY PERSONABLE, COURTEOUS, AND HARD-WORKING.