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Ness LLC

Mold Testing & Remediation, Drain Cleaning, Interior Painting,

About us

We have over 15 employees. We are a licensed contractor for mobile homes. We take all major credit cards. We deal with insurance companies, realtors, sellers and buyers.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

We offer Water Damage Restoration, Mold Removal and Remediation, Fire damage restoration, Wind and storm damage restoration. We also deal with water drainage in crawlspaces, basements and foundations. We do limited remodels.

Services we don't offer

Duct cleaning.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.511 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
18%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.4
responsiveness
4.3
punctuality
4.6
Showing 1-11 of 11 reviews

Patty J.
04/2016
5.0
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

nate G.
02/2015
5.0
We had a hole in our roof that allowed snow and rain to drain in the wall between our home and connected garage. Ness came out the next day after we called them for an estimate and spent a lot of time investigating the damage and explaining all the details of what needed to be repaired and why. They began work the very next day early in the morning. They were diligent in placing plastic sheeting to ensure the mess was contained and to facilitate drying. They removed only damaged wallboard and placed dryers. The gentlemen who re-textured and painted did amazing work and you couldn't even tell there ever had been damage. They were extremely fast, kind, and cleaned up the area well when done. We were so pleased we are asking for an estimate to paint the rest of the house! Communication was always top notch and Andrew was great to work with. We would not hesitate in hiring Ness again.
Description of Work: Cut away water damaged wall board and replace in home and garage. Dry remaining wall boards, floors, and insulation. Texture and paint walls and ceiling. Replace damaged floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry B.
10/2014
5.0
unknown
Description of Work: Ness resolved a mold issue in our attic. They were professional, timely, and thorough. There is no doubt that I would use there services again if I encounter any other problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Arthur B.
08/2014
5.0
unknown
Description of Work: Repair shower and water closet due to plumbing leak covered by homeowner's insurance

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George and Leigh B.
06/2014
5.0
They are really good.
Description of Work: I have had Ness LLC get rid of mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Patty J.
06/2014
4.0
I don't know if I would recommend them. Their price was good.
Description of Work: We used Ness LLC to do mold remediation on a house that we have.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Kathleen M.
06/2014
5.0
They treat me good. They're kind of expensive but they're good. They're just very thorough, very clean and interested on what's going on. They took care of the problem.
Description of Work: I used Ness LLC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Susan B.
10/2013
1.0
It could not have gone worse! Ness Limited went into my crawl space on behalf of my buyer's agent, in response to a pre-sale inspection. (I'll note here, too, that the inspector is not a mold or moisture expert.) Ness did not perform a moisture test nor a mold test. Nor did they bother taking the time to check with the homeowner's association to get the facts on the previous remediation work that had been done. Another company, Summit Environmental, had performed testing (and I'd like to point out that Summit has no conflict of interest; they ONLY do testing...not testing and remediation), which showed that there were no live mold spores and no out-of-range moisture for the crawl space. Ness wrote an inflammatory, non-factual report, only serving to (naturally) frighten the buyer (and ultimately fattening his own pocketbook). I have tried repeatedly to contact the owner, Doug Ness, with no response. This is, in my opinon, hardly a professional way to do business. Both Summit (the environmental testing agency) and my HOA completely disagree with Ness's report and found several holes. For example, Ness's report claimed that that an epoxy had been used in an attempt to cover up the mold. If he had bothered checking, he would have learned that that was an anti-microbial coating that is used to prevent future mold growth! His report misrepresented most of the conditions in the crawl space. The two pictures that were in the report that looked like some mold was growing on the coating (and were reported to be mold by this company) were actuually not. One spot was a knot in the wood and the other 2 spots were chipped OSB from a flooring staple. Neither were mold growth coming through the coating. I do not trust this company and would never recommend them to anyone! I would advise anyone to get a test done by a reputable company, but not one that also does remediation! Then, do a diligent search to find a reputable mold and moisture remediation firm.
Description of Work: The provider was hired by the buyer's agent for a home that I own to prepare a report outlining what they felt needed to be done to remediate mold found in the basement from an inspection that was performed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$5,000

Response from Ness LLC
To whom it may concern: I do appreciate the opportunity to share my opinions of any project that my company and technicians are involved with. In this industry, relating to mold and water intrusion issues, there are no formal State regulations governing it. There can be a large array of opinions on how to approach the mitigation of mold. Unfortunately decisions on dealing with mold and water issues can be based on quick, inexpensive, and short term fixes rather than long term solutions. Here at Ness LLC, we strive to use experience, training, character, principle, and ethic in our approach to the solutions we are asked to evaluate. Our goal is that our clients are happy with our opinions 5 years from today not just the next month to get a deal signed. We put our character, principle, and ethics behind what we say and do. Please read the following questions from the concerned parties and my responses. I have addressed the concerns to the best of my professional ability in bold lettering below. 1. “Ness Limited went into my crawl space on behalf of my buyer’s agent, in response to a pre-sale inspection. (I’ll not here, too, that the inspector is not a mold or moisture expert.)” a. Please see the attached documents for the credentials of the technician that did the visual inspections and photos of the visible conditions of the crawlspace on 9-20-13. b. Please see the attached documents for the credentials of Doug Ness; who reviewed all of the documentation taken of the crawlspace on 9-20-13 and made a determination and wrote the report of the conditions and the needed repairs to satisfy the buyers concerns and their need for a long term warranty that there would be no standing water in the crawlspace and that there would not be any visible mold or re-growth occurring that would affect the ability of her to be able to re-sell the house at a later date. 2. “Ness did not perform a moisture test or a mold test.” a. Ness was not paid for any services to visually inspect the property. Typical reports such as that mentioned is usually $300-$500. We were asked for a visual assessment of the conditions; which was done. During the process of a real-estate transaction in Idaho, the Law requires disclosure of all documents, so all of the documentation and the details of the previous inspections, testing and attempts to mitigate the existing conditions would have been made known to the buyer. b. It is evident that the previous information on what had taken place and made available to the buyer had apparently concerned the buyer enough to call Ness LLC out to do a visual inspection. 3. “Nor did they bother taking the time to check with the homeowner’s association to get the facts on the previous remediation work that had been done.” a. We were asked to address the long term issues interest of the buyer. b. We were asked to assess the visible conditions of the crawlspace. Our assessment showed that there had been an attempt to do mold remediation and mitigate the water intrusion and based on our visual inspection it appears to have failed. We understood that a certified applicator and a certified technician was not used in any of the remediation. We cannot warranty any other companies or individual work. c. We were given information on the documents of previous work after we wrote our report. That additional documentation actually confirmed our findings. (there was substantial mold growth on the decking of the crawlspace and a type of paint was applied over the visible mold residue and that the applicator missed some locations and applied it too light so the mold residue still showed through the coating.) (Actually the coating is an “Aftershock” product, but is applied and looks like a type of durable white paint.) There was no apparent mitigation of the periodic water intrusion. d. Our findings are quantified and the 3rd Party mold inspector that we use when we do mold mitigation projects has said that the visible evidence would not meet the criteria of a successful mold project nor would it pass as an adequate or successful mold remediation project. e. Granted there are other varying opinions of other professional about what is adequate remediation. 4. “Yet, they came up with an assessment (largely inaccurate) starting that $5000 worth of work was needed to remediate mold and moisture issues.” a. The investigation we did was documented with photos in which I am attaching. These photos show the history of the crawlspace. They reveal and show visible evidence of a long history of periodic standing water on the crawlspace floor. This standing water resulted in elevated humidity levels within the crawlspace, thus enhancing the conditions for mold growth. Also the visible evidence of past mold growth confirmed the assessment of water intrusion. The evidence show that there have been multiple occasions of standing water in the crawlspace 1-2 inches deep. Our professional experience shows us that just by moving a downspout; it will not solve the water intrusion issue. 5. “Another company, Summit Environmental, had performed testing both before and after Ness’s assessment (BTW, Summit has no conflict of interest; they ONLY do testing…not testing and remediation), showing that there were no live mold spores and no out of range moisture for the crawlspace. a. Ness was not paid for any services provided at the property. Ness completed this visual inspection at no cost to the buyer or seller. Typical reports, as mentioned prior, are typically $300-$500. Ness does not do testing, nor advertises testing. Ness only does remediation. b. Summit environmental is a much respected company. c. The statement of, "no live sports" is not typically stated by testing companies; rather it is stated that spores are non-viable. If a 3rd party takes a surface sample for verification on the newly painted or newly coated surface there will be no evidence of "live spores" as it is a new surface, thus the statement of "non-viable" is accurate. d. The day the testing was completed was a snapshot of that day. The humidity reading within an area, such as within the crawlspace is different if there is water present. When in fact the day water intrudes into the crawlspace (as evidence shows historical signs of) the humidity levels rise. Our concern is not what the conditions were the day of testing, but rather what the conditions will be or have been due to the water intrusion. e. There are a few ways to determine the credibility of a professionals opinion or actual work completed i. Are the professionals stating that there are no concerns at all? ii. Do the professionals warranty their work? iii. Do they stand behind their work and state there will in fact be no problems of mold or water intrusion in the crawlspace for a substantial amount of time These are just a few questions to consider when determining the credibility of a professional. Ness does stand behind its workmanship and warranties all projects completed by its employees. 6. “Ness wrote an inflammatory, non-factual report, only serving to (naturally) frighten the buyer (and ultimately fattening his own pocketbook).” a. The buyer wants to be assured that there will be no problems for at least the next 7 years. b. If you have a company that has the certifications needed, that will warranty its work for 7 years and quote a less expensive price than ours, that would be a business decision made by the responsible and interested parties. c. 40% of the projects we complete are re-doing other companies work that does not fix the problem. d. Short term solutions or short cuts in the long run are much more expensive. 7. “I have tried repeatedly to contact the owner, Doug Ness, with no response. This is, in my opinion, hardly a professional way to conduct business.” a. Ness was called out by the buyer’s Realtor. The buyer and their Realtor are our clients, not the homeowner/seller, their realtor or the Home Owners Association. 8. “Both Summit (the environmental testing agency) and my HOA completely disagree with Ness’s report and found several holes. For example, Ness’s report claimed that an epoxy had been used to in an attempt to cover up the mold. If he had bothered checking, he would have learned that it was an anti-microbial coating used to prevent future mold growth.” a. The term “Epoxy” was used as a generic term to describe a resilient durable paint type surface. Technically Epoxy is a 2 part material mix. b. The label on the container of “AfterShock” states it was a ‘100% acrylic sealant’. That too is a very hard and durable surface. c. Part of the underlying concern is that we can see what was covered up with the white sealant. The surface areas appear to have been “treated” and cover up by inexperienced and uncertified mold technicians. d. This brings up the issues on what was in fact covered up, mold. 9. “His report misrepresent most of the conditions in the crawl space.” a. All of our visible findings are verified with photographs. b. The exception is the paint was not epoxy it was an ‘100% acrylic sealant’ 10. “The Two pictures that were in the report looked like some mold was growing on the coating (and were reported to be mold by this company) were actually not, according to Summit. One spot was a knot in the wood and the other 2 spots were chipped OSB from a flooring staple. Neither was mold growth coming through the coating. a. I have attached the pictures that were attached to my report sent to the buyer and the buyer’s Realtor. They do not resemble what is stated here. This statement may in fact be in reference to the Homes Inspector’s report, not Ness’. 11. “It’s particularly disconcerting that Ness would not contact me, the homeowner, to explain his findings. Very odd.” a. Our client with whom which all correspondence was done with was the buyer and the buyer’s Realtor. Thank you, Doug Ness

Larry B.
06/2013
5.0
Everything went very well. The work was completed in a timely manner and everyone involved was professional.
Description of Work: Mold remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Michael C.
07/2012
5.0
The thing that was good about them was that they did not have to replace my inter shower. They did only what was needed, which saved me a lot of money. They responded quickly to inspect the job. The technician that did the work was very easy to deal with and did not try to drag out the job. He was very honest.
Description of Work: They removed mold from behind my shower valves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Eric E.
07/2012
4.0
Overall they are above average. They give excellent quality service.
Description of Work: I have used Ness Construction for mold testing and remediation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

    Contact information

    1315 Orchard Ave, Nampa, ID 83651

    www.nessllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Mold Testing & Remediation,
    Drain Cleaning,
    Interior Painting,
    Exterior Painting,
    Drain Pipe Installation,
    Basement Waterproofing,
    Water & Smoke Damage

    FAQ

    Ness LLC is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: Closed

    Ness LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Ness LLC does not offer free project estimates.
    Yes, Ness LLC offers eco-friendly accreditations.
    No, Ness LLC does not offer a senior discount.
    Yes, Ness LLC offers emergency services.
    Yes, Ness LLC offers warranties.
    Ness LLC offers the following services: We offer Water Damage Restoration, Mold Removal and Remediation, Fire damage restoration, Wind and storm damage restoration. We also deal with water drainage in crawlspaces, basements and foundations. We do limited remodels.
    Duct cleaning.

    Contact information

    1315 Orchard Ave, Nampa, ID 83651

    www.nessllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    Closed