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City Wide Heating & Air Conditioning Inc

Heating and Air Conditioning, Water Heaters, Electrical,

About us

Owner Operated. Additional contact name - Winonah Doty. Additional email - info@thegreentruckguys.com.

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial sales and installation of heating, cooling, furnaces, air conditioners, water heaters, automatic humidifiers & air cleaners.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
0%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 92 reviews

Mark M.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Was some odd fan noise in my in-laws AC system. Tech was on time, professional, efficient, polite, etc. Explained things very well.
Description of Work: Inspected a noise in my in-laws AC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Mark M.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Short Story: They did exactly what they said they would do, when they said they would for the exact amount. We could not be happier. More: The two installers were very puntual, polite, professional. They took great care in laying down protective carpet covering. The install was extremely professional, you can tell they take pride intheir work. When they were done they cleaned up and it was like they weren't even there. Very satisfied, City Wide would be the first call i'll make in the future.
Description of Work: Installed whole house dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Geary E.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Have not yet scheduled the installation but will within the next couple of weeks
Description of Work: Don arrived promptly and explained the equipment and pricing very well

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Robert M.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Called early in the morning and got on the list for service that day. Service person was here mid-morning and had the parts in the truck to finish the job in about one hour.
Description of Work: Replaced motor on furnace/air conditioner fan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dana V.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
On one of the hottest days of the year my AC stopped working. I called at 11:30 AM, never thought I would get a service call today! Technician Ross showed up at 2 PM, determined it was a bad breaker, went to get the part and was finished by 3. Thank you, Thank you!!!!
Description of Work: Replaced Breaker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Richard M.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
The air conditioner was completely out at a house just bought. City Wide came out the same day I called, found a very simple problem, fixed it, checked out the rest of the AC and didn't charge anything past the diagnostic fee I was expecting. It is working great now and the tech didn't try to charge me for anything I didn't need. Great experience.
Description of Work: Simple AC repair, reattached some disconnected wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Linda C.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
The repair person showed up on time, did the job, cleaned up after himself, and left. He was courteous, helpful, and knew his stuff. He gave me a satisfactory explanation of what he was going to do, and he did it. I have been impressed with everyone I have ever been in contact with at City Wide. I highly recommend this company.
Description of Work: Maintenance of air conditioner and replaced faulty part (covered by warranty). City Wide also installed a new heating/a.c. system in 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sergey G.
08/2013
1.0
heating & air conditioning/hvac
  + -1 more
I had a water leakage in my air condition system. They asked me to change a filter and did some simple measurement. I paid $90 for the visit. They stated they are done fixing my problem. Two day later I forced to call them again because of the same leakage. Second technician did the same measurement and same job.They did not asked me to pay for this visit. They offer me finally replace A-coil and offer me this labor and parts for $1500. I did not take their offer. I found A -coil replacement for just $800 from different provider. 3 week later they send me an extra bill for the second visit !!!
Description of Work: I had a water leakage in my air condition system. They asked me to change a filter and did some simple measurement. I paid $90 for the visit. They stated they are done fixing my problem. Two day later I forced to call them again because of the same leakage. Second technician did the same measurement and same job.They did not asked me to pay for this visit. They offer me finally replace A-coil and offer me this labor and parts for $1500. I did not take their offer. I found A -coil replacement for just $800 from different provider. 3 week later they send me an extra bill for the second visit !!!

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$90

Response from City Wide Heating & Air Conditioning Inc
When the customer called and voiced his concerns about his bill, I wrote it off. He hung up on me before I got the chance to tell him that he didn't have to pay for the last service call for $127.84. When we went to his rental property the first time, we did the usual services a technician would do for a complaint of water leaking. He removed the dirty, plugged filter which would cause the coil to freeze and then thaw and leak water. Next he checked the condensate drain and then the freon level. Both were okay. That was July 10th, 13. The customer called the 15th and said water was leaking again, but it was cooling ok. The tech got into the plenum and cleaned the evaporator coil. The leak was coming from a crack/hole in the coil pan. He checked with the manufacturer and the coil pan was no longer available. The customer would need to replace the evaporator coil or the air conditioner. We had billed him as a continuation/not another service call....but I wrote that off. We gave him a written proposal stating what we would install and what was included. I'm sorry the customer is still upset. We have taken care of the bill and thought the issue was resolved.

Laura K.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service man, Adam, even brought the part that was broken inside to show me what was wrong and further explained how it worked. He explained how he would repair our central air conditioning unit and made the repair. They were professional and courteous, from my phone call requesting service to final repair. Will definately use them again, if the need arises, and would highly recommend them to others!
Description of Work: Diagnosed problem and repaired central air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jane J.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
I called City Wide because, although my A/C unit was working and cooling, it seemed that it took longer than it used to to cool down a few degrees. Thought maybe I had a freon leak or needed a freon charge. Adam arrived and checked all the systems inside the outdoor A/C unit. Said everything was perfect there and it did not need any more freon. Checked systems inside the house at the furnace. Everything checked out within specs. Lastly, because my unit needed cleaning of dust, dirt and leaves, he washed that down as well. A major factor I was told is that when the humidity is high (which it had been for several days here), it takes longer for the A/C unit to handle the moisture first before cooling. Was very happy with service provided by City Wide and Adam was very informative and courteous.
Description of Work: Checked all systems externally and inside the A/C unit. Washed down the unit outdoors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83

Julie O.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
After securing several quotes, I chose CityWide based on previous reviews and the comfort in level of knowledge and expertise I felt they had after they cameon site for the estimate. The installation crew was very polite and courteous and did a great job.
Description of Work: I was in need of a new furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

norton H.
03/2013
5.0
water heater repair
  + -1 more
I called City Wide at 8:00 a.m. in the morning and they had a repair team to my house by 10:30. That first call was handled professionally by a City Wide employee and not an answering service. I think the pricing was good based upon what I knew about equipment and installation costs. The install went without a hitch and so far it looks like a good install. City Wide filled out the energy rebate info and mailed to me for signing.
Description of Work: Woke up to no hot water and the water heater spewing water in the basement. It had sprung a leak that even I knew was not repairable. I needed a new water heater ASAP.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

ANTHONY E.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
They showed up on time with all the materials they needed to complete the job within the 4 hour estimate I was given. Being in the winter, they were considerate of the need to bring in material from the outside and not track through my house, so they made several trips through an external daylight window in my basement so as to not bring in snow and water. They visited with me to confirm my needs and discussed the installation of the heat runs to fit my remodeling plan. The work was very professional, I am very satisfied, and they thoroughly cleaned up after themselves when done. They provided tips for finishing the remodeling project where it involved the installation work they performed.
Description of Work: Installed 5 heat runs, a cold air return, and an outside bathroom fan vent for a basement remodel job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

barb P.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
Knowledgeable staff. Very careful to leave things clean. Price was compared with 2 other vendors. City Wide provided more services for a lower total cost. This was a multiple day install. Communications to me was inconsistent as to what days they would be working
Description of Work: Replaced a Geo Thermal Furnace. Added a water storage tank and a duct bypass

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$17,000

Marcy W.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have used City Wide for my HVAC since my furnace was installed. I always receive prompt, reliable service from personnel who are knowledgeable, polite and professional. In this particular service call, I was having my annual winter furnace inspection. There was a several week delay between my call and when the service was performed due to the amount of business for inspection services. Since this was a routine appointment, not an emergency, that was not a problem.
Description of Work: I used this company to do the annual winter inspection of my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dan C.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
they were punctual and cleaned up after they left. I had them back one time after the install to add the outside thermometer and adjust the humidifier. I would recommend them and use them again.
Description of Work: City wide didn't have the cheapest quote or most expensive. They were able to complete the installation of the furnace, AC and water heater in one day and a half.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Rich M.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
I am a craftsman and insist of quality work. These guys did an exceptional job and only had to talk to them about 2 very MINOR issues. My mechanical room looks like it should be in a magazine. I have used Bell Brothers in the past and these guys are head and shoulders above them. These guys showed up on time and worked around the trades well. Couldnt be happier.
Description of Work: Installed Geo Thermal HVAC system with in floor heat in garage. Also piped the glass lines and installed bathroom vents. We built a new custom home and wanted the best HVAC we could buy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,000

Terry F.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They did what they said they'd do at the time they said they'd do it.
Description of Work: New furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

norton H.
10/2012
5.0
electrician, heating & air conditioning/hvac
  + 0 more
First, we bid out the project to three different contractors. I can't say I was unhappy with any of the contractors in the bidding process. We decided to go with City Wide because they had (previous) good reviews on Angie's List and I liked their straight forward process. They had a clear bid--work to be performed, equipment to be installed, everything else included with the install, and guarantee--all on one page. When we had questions about the bid they had clear and prompt answers. Their bid seemed fair--in the middle of the three. They suggested Bryant equipment because they have sold and serviced it for decades. Averything they did before we accepted them as our choice made us feel comfortable that they would do the install right and support us years down the road. So far everything has turned out as expected. The install went well, it doesn't looks like they took any shortcuts, and so far the equipment is running well (haven't had a chance to run the furnace yet).
Description of Work: We needed to replace a 23 year old A/C unit that was leaking. Also replaced the furnace in the process. The job included disposing of the old equipment, installing new, and reconnecting or modifying the ducting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Rodney L.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were fantastic. They answered all of our questions and were very professional. They brought things to our attention that we might not have thought off. The installation work was very good. Our son has also used them and was very pleased.
Description of Work: We had them out to test our heating and air conditioner and we then had them replace our unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

R K.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Occassionally we have had emergency calls and have found City Wide responds quickly and takes care of the problem quickly for a fair price. We are happy with their service.
Description of Work: We have a contract for twice yearly service. The cost of the contract and the service prevent major problems with our heating and A/C throughout the year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eva C.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Called because my air conditioning unit would run but the house wasn't cooling down. Service tech came out on a Tuesday night, checked it over and told me that the compressor had completely gone out and unit wasn't repairable. Asked if I knew how old the air conditioner was and I knew that it was at least 8 years old but didn't know when it had been installed. He double-checked and said that it was 22 yrs old. I then had him check the age of the furnace and it was 34 yrs old. Decided to go ahead and replace both and get more energy efficient models. They weren't able to get to me until Friday but the service men arrived bright and early and by late afternoon, I had air conditioning again. Finished up installing the furnace today. A previous owner had installed a and quot;walland quot; next to the furnace made out of louvered doors. The service men took the and quot;walland quot; down and put it back up and you would never know that they had to take it down.Service men were polite and were always letting me know what was going on as they did it. Also received in the mail today, the rebate form for MidAmerican Energy, all filled out except for what I need to fill out myself. I love this company! I figured I'd have to do all the paperwork myself.
Description of Work: Replaced furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,250

Eric S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
The guys who came out did work and left the area in great shape. They are a fair company. When we compared prices they gave the same equipment for a much better price than other companies!
Description of Work: We had been using another company for maintenance, a Premium Service package for AC/heating when the furnace motor died. they said Oh yes we got a recall notice re that, but they had done nothing at the annual check-up. They replaced the motor. When we decided to replace the furnace The price they gave was high, we called City Wide, they gave us a better price, came and replaced the furnace promptly and efficiently. We really like these people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Woosup P.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
Prompt service for a leaking AC, came back twice to address releaks at no charge. They stand behind their work.
Description of Work: Fixed leaks in AC, had to come out two more repair their work -did not charge. Responsiveness and attention to detail excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sandra B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very good, prompt and dependable. They are trustworthy and give me good advice. They advised me as to what filters to use for my furnace and told me that I was spending way too much money on my furnace filters thereby helping me save a lot of money. They have repaired things for me that I have been told by someone else were not repairable but they were able to keep my air conditioning functioning when others told me it had to be replaced. Their pricing is average and pretty much the same as others in the area. I would highly recommend them to others.
Description of Work: My daughter and I use City Wide Heating & Air Conditioning Inc consistently for heating and air conditioning services and to replace my filter and humidifier every summer. I last used them to service and go through the reconditioning of my furnace and air conditioner. I usually schedule them to come out on an annual basis.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

1300 73rd St, Windsor Heights, IA 50324

www.citywideheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Electrical,
Air Duct Cleaning

FAQ

City Wide Heating & Air Conditioning Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Saturday: Closed

City Wide Heating & Air Conditioning Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, City Wide Heating & Air Conditioning Inc offers free project estimates.
No, City Wide Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, City Wide Heating & Air Conditioning Inc does not offer a senior discount.
Yes, City Wide Heating & Air Conditioning Inc offers emergency services.
Yes, City Wide Heating & Air Conditioning Inc offers warranties.
City Wide Heating & Air Conditioning Inc offers the following services: Residential and commercial sales and installation of heating, cooling, furnaces, air conditioners, water heaters, automatic humidifiers & air cleaners.

Contact information

1300 73rd St, Windsor Heights, IA 50324

www.citywideheatingandair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM
Saturday:
Closed