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Home Town Restyling

Founded 1986 • With Angi since July 2008

4.7

(89) Verified Reviews

Description

Full service home improvement company; Employee labor; Certified Aging in place Specialist; Locally owned and operated since 1986; Financing available....

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Verified Reviews

A few reviews for this pro...
5.0

12/07/2017

This is an update to my original review for Home Town Restyling, posted on 12/01. Not only did Dave post a reply to my review in which I wrote about not receiving the Casey's gift card, he gave me a call. In that he apologized more than once for the card not being sent. He made it clear that HTR is dedicated to customer service and maintaining a strong reputation. Today, a couple days after we spo...

Description of Work
Replacement Windows

Category replacement windows

Service Provider Response

[Member Name Removed] - Thank you for your understanding, and I appreciate the updated your review! That was very kind of you! Thank you Dave
3.0

12/01/2017

The rep was prompt in arriving for the in-house appointment to give me a bid for services. The presentation was fine, to the point without pressure, focusing on their quality work (which was in line with some personal contacts I had made). After getting this and other bids and making the comparisons of price and windows supplies (researched manufacturers on line) I decided to use a different vendo...

Description of Work
I called Home Town to get a bid on replacement windows.

Category remodeling,replacement windows

Service Provider Response

[Member Name Removed] - I sincerely apologize for this. Apparently there was a lack of communication inside our office between my sales rep and admin. I will be giving you a call today regarding this, and we will be sending you a $50 gas card instead of $25. Thank you for making me aware of this. Dave Wilslef Marketing Director
4.0

05/22/2017

The work was meticulously done, but the "crew" was only one guy, and the job took a whole month.

Description of Work
I had siding and gutters put on the entire house.

Category gutter repair,siding

Service Provider Response

Thank u for the review [Member Name Removed]. It was a pleasure working with u!
3.0

02/21/2017

The quality of the physical products is very high. But let me be clear - I hired these guys because they appeared to be the least incompetent, not because they were the best. The first time they were scheduled to be at my house, they contacted me half an hour after I expected them to be there to tell me weather wouldn't allow installation. I had to harangue them to provide me with 24hr prior notic...

Description of Work
Replacement windows & back door

Category replacement windows,doors

Service Provider Response

Thank you for your review. We are very surprised and sorry to hear we were not able to complete your job to a 100% satisfactory level, but we are happy that you appreciate the high quality product. We apologize for any misunderstanding on our part. We do show record that my sales rep contacted you on February 13th asking if there was anything left to do on the job and you stated that "everything w...
5.0

12/26/2016

I had called around 7 different contractors to get estimates for the work. Home Town Restyling quickly returned my call and set up an appointment to come do the estimate. I was extremely impressed with their quote process. It was very detailed and they give you the quote before they leave unlike the other contractors who took anywhere from a few days to over a week. Also the amount of information ...

Description of Work
Replace 2 deteriorating exterior French patio doors with sliding glass doors.

Category doors

4.0

12/11/2016

They responded quickly, made a decent quote, were professional (I did need to contact a separate masonry for part of the chimney work [Marv Pesek Masonry, Inc.], because they don't do this [chimney flue extension]-- but once that quote was done, they took over coordinating scheduling with them) & because of their (very) busy schedule-- even though the contract was listed as being done around 9/21/...

Description of Work
I needed my exterior chimney raised, siding replaced around the chimney and a entry access added to a add-in living room attic.

Category remodeling,siding,chimney caps

5.0

08/23/2016

I worked directly with the owner Wayne Winn on the concept and the estimate. He was very respectful of me and took me seriously as a female homeowner making all the decisions. When I thanked Wayne for being so respectful, he said "Why wouldn't I be? Your happiness is my next customer." Sadly this isn't always the case for single female homeowners. The first estimate I got for the same work was mor...

Description of Work
I had Home Town Restyling add a Family Room on the back of my house.

Category sunrooms

Service Provider Response

Thank you for taking the time to write this review [Member Name Removed]! It was a pleasure working with you!!!
5.0

04/17/2016

Fantastic customer service. The guys who installed the windows were very professional and even fixed another door in the house. Only complaint is that they were kind of pricey.

Description of Work
Installed all new Windows (15), sliding patio door and front door.

Category replacement windows

Service Provider Response

Thanks for taking the time to review us! it was a pleasure working with you!!
5.0

02/05/2016

When Tom came out to do the estimate he was very professional and understanding of our needs. He was able to answer all of our questions. Tom was very easy to communicate with and returned calls and emails promptly. When the guys came for the install they showed up on time and got right to work. They took care to not track snow and mud in the house. They cleaned up after themselves each day. They ...

Description of Work
Replaced all the windows and front door

Category replacement windows

Service Provider Response

Thank you for the review! It was great working with you!
2.0

02/02/2016

The moisture stays out but the framing doesn't look good.

Description of Work
They replaced the basement windows and built out the frame.

Category replacement windows

    Services Offered

    Windows, doors, siding (including installation of James Hardie products), sunrooms, kitchens, bathrooms, room additions.

    Services Not Offered

    N/A

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    MasterCard, Discover, Check, Visa, Financing Available
    Senior Discount
    No
    Warranties
    Yes