The Flooring Guys

Hardwood Flooring Sales and Installation, Ceramic Tile, General Remodeling

About us

Having been started by a local flooring installer, we are a family owned small business that selects products not based on a national sales plan but products we personally believe in and have used in our own households. We staff knowledgeable individuals with the experience to better understand the products we are selling and who take the time to get to know our customers wants and needs. Shop local and call us today for your FREE estimate! Angie's List 5% Discount is off of materials. Additional contact name - Tasha Millard. Additional email - [email protected].

Business highlights

14 years of trusted experience

Services we offer

Flooring Sales and Service, Tile, Carpet, Hardwood, Laminate, Luxury Vinyl Plank and Tile, Sand and Refinishing, Installation of Flooring Products

Services we don't offer

Epoxy Floor Coating, Trim Work, Commercial Flooring, Asbestos Removal, Bamboo

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
7%
3
1%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 113 reviews

Justin G.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
They were able to place carpet in our basement in less than 24 hours from our first call. Priced competitively with bog box stores. Workmen were prefessional and cleaned up after themselves.m
Description of Work: Installed carpet in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Harvey F.
03/2015
5.0
flooring contractor
  + -1 more
We like everything about them. That is why we are getting the floors in the dining room done. They did a good job. There is nothing we dislike.
Description of Work: We have used The Flooring Guys for our linoleum kitchen flooring and three weeks from now they are going to put down hardwood floors in our dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Valerie S.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
I met with Sean from The Flooring Guys on 1/26/15 to have him look at the space. By the next day, I had a quote on carpet and installation. I visited his store on 1/29/15 to pick out the actual carpet/color and got on the installation schedule for 2/5/15. Installers arrived promptly and did an excellent job of installation. They also did a great job of cleaning up afterwards. Since this was a rental property, cost was a factor - their quote was very reasonable. I opted to pay in full when I ordered but could have just made a deposit for the cost of the carpet. I would definite use their services again.
Description of Work: Carpet for 2 rooms in our rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$896

Steven M.
01/2015
5.0
flooring contractor
  + -1 more
He did an excellent job. The tile work was uniform on the floor, and he fixed all the bad grout work and caulking in the shower. The trim he intalled was done well too.
Description of Work: Installed tile over tile that had been laid three weeks prior. He fixed grout and caulking on shower walls. Also, he installed trim and toe kick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Diana L.
10/2014
5.0
carpet installation, ceramic tile
  + 0 more
They did an excellent job. They are good people. The pricing was good. My family and I would use them again anytime in the future.
Description of Work: We have used The Flooring Guys. They put in new carpeting on the living room, dining room and hall. They took the carpeting out of the bathroom and put tile down, and in the other bathroom, they took the stool out, put tile down, and installed a new stool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arija P.
10/2014
5.0
hardwood floor
  + -1 more
I’m still in the process of getting other quotes. It went well. They were on time and professional.
Description of Work: They came out and gave me a quote.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Abigail H.
10/2014
5.0
carpet installation, flooring contractor
  + 0 more
The company installed carpet in 2 rooms while we were at work with no problems.They were very easy to work with and knowledgeable about the different types of carpets. We ended up purchasing carpet through them as well. They had our rooms finished within a couple weeks of the initial contact with the company.
Description of Work: carpet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

brianna L.
09/2014
5.0
carpet installation, flooring contractor
  + 0 more
The Flooring Guys really stepped up. I had guests arriving that weekend. Even though i had just contacted them, Sean was able to schedule his guys to take care of it first thing Friday morning. No one should expect same-week service from a flooring company in the summer months, but he was able to make it work, and all for a very reasonable price. I highly recommend them and wouldn't hesitate to hire them again.
Description of Work: I had previously purchased carpeting and pads for 3 rooms. To help make the job a quick one, i had already removed the old carpet and removed any staples or nails from the subfloor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Luke S.
08/2014
5.0
flooring contractor, hardwood floor
  + 0 more
They did good work for fair price. No hidden charges like some of the big stores in the metro area.
Description of Work: Wood Flooring install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,575

Jerry D.
07/2014
5.0
carpet installation, flooring contractor
  + 0 more
The crew installed 800 square feet of carpet and had the furniture back in place in about 4 hours. The new carpet looks great. Cleanup was very good.
Description of Work: Moved heavy furniture, removed existing carpet and pad and installed new pad and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Susan T.
07/2014
5.0
hardwood floor
  + -1 more
They did an excellent job. They came when they said they would come, they worked hard all day and really nice workers and they were very neat and clean as they worked.
Description of Work: For flooring, I used Flooring Guys. They pulled up tabs and installed hardwoods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Jose G.
06/2014
5.0
floor cleaning, flooring contractor, hardwood floor
  + 1 more
Excellent work to the level of craftsmanship. Very pleasant, knowledgeable and professional. Highly recommended.
Description of Work: Installed whole house level with hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Jose G.
06/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent work to the level of craftsmanship. Very pleasant, knowledgeable and professional. Highly recommended.
Description of Work: Hardwood floor and installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rachel B.
06/2014
5.0
flooring contractor
  + -1 more
On time, & was done in a timely manner & quality. Great company to work with!!!
Description of Work: Tile work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ROGER H.
05/2014
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
I hired Flooring Guys because of the positive reviews on Angies List. I was not disappointed. The price wasn't cheap, but then, neither were the materials and quality of work. The sales rep and estimator, Shaun, came to our town home, gave us some options to consider for materials, and measurerd the area to be replaced: one master bedroom and walk in closet on the upper level (carpet), stairs (carpet), and the downstairs hall and large family room (replace carpet over concrete with tile). They have a functional display room in Des Moines where you can see what the various products look like side by side -- they've actually installed the products all over their walls and floor. We went with a good quality carpet and what turned out to be an excellent porcelain tile. The Flooring Guys use subcontractors for the tile work (at least they did on our job) and another crew for the carpet. The project took four days: Tear out the old on day one and prep downstairs concrete floor; install tile days two and three; install carpet day three, grout and clean tile, etc. on day four. Everyone showed up as advertised, was friendly and willing to explain what they were doing, and cleaned up after themselves. A thin layer of dust remained on the downstairs permanently installed bookcases, but that's to be expected when installing tile indoors. All in all, the place looks great and we are very pleased. They deserve the high ratings they get on Angies List.
Description of Work: Installed porcelain tile and carpet over approximately 1300 sq. ft. Took out old carpet, moved and put back furniture, installed new quarter round for tile, repaired minor cracks in the concrete for the tile, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Robert B.
04/2014
5.0
flooring contractor
  + -1 more
Sean was very knowledgable about carpet including why the carpet we had two years old failed so miserably. I wish we had had him sooner and we wouldn't have wasted carpet. He searched everywhere to find a match for the flooring in the kitchen. He's a great guy and although a smaller company, he went all out to meet our needs. We felt he went above and beyond! He really showed us the advantage of working with a smaller company!!
Description of Work: Sean Thompson removed carpet from upstairs. He found discontinued flooring to match what we had in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Henry R.
04/2014
5.0
carpet installation, flooring contractor
  + 0 more
Original quote was done as promised and within our budget. Selection of new carpeting and pad was easy due to the large selection available. Order was recieved within 2 weeks, and installation time selected. Crew arrived promptly and proceeded in a workman like fashion. Total job was done in a day as promised. After job completion the crew cleaned up and left absolutely no mess. Just a real pleasure working with a local business operated by a young man who is willing to work hard. I would certainly select Sean and his team for any further work we need done.
Description of Work: Took out and replaced carpet and pad in 4 rooms, hallways and steps. Repaired several ares where floors and stairs were squeaky. Moved several pieces of furniture for a resonible charge. Repaired a loose section of kitchen viny flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Paul B.
04/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Great company - worked my job in right away. Fast and high quality repair. Professionals.
Description of Work: Hardwood flooring repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott W.
02/2014
5.0
ceramic tile, flooring contractor
  + 0 more
Great! Sean (the owner) came out to as scheduled to give us his professional opinion on whether or not the floor could be repaired. After discussing what he felt the issue was and what our options where we decided tearing out and starting over was the best possible solution. I spoke to Michelle ( Sean's wife) over the phone to let her know what colors we were leaning toward and what price range we would like to stay within and that we would be stopping in right when they opened on Saturday. She told me neither her nor Sean would be there, but she would let the employee know we were coming. To our surprise Michelle and Sean came to the showroom, knowing we were going to be there. It really let us know that Sean and Michelle wanted our business and were willing to sacrifice an hour out of their Saturday to make sure we didn't have any questions. We were scheduled for Monday Feb. 17th and that is exactly the day Sean and his crew arrived. We were very impressed that the owner himself came to make sure everything was going to go as planned. The entire crew was polite and cleaned up after themselves. The tile looks fabulous. We were once ashamed of our floor and now we can't wait to show it off. I would definitely us The Flooring Guys again!
Description of Work: Tore out and replaced tile floor in entryway/hall/kitchen areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Steve B.
01/2014
5.0
flooring contractor
  + -1 more
Went fantastic. Provided prompt quote, which was much better than most. Then when we were ready to start the project, we visited their showroom and they spent a good amount of time going over different styles and options for the flooring. Very happy with the results.
Description of Work: Installed new luxury vinyl planking (LVP) in my downstairs kitchen, hall, bathroom and the upsatirs two baths and laundry room. Also installed all new carpet in downstairs living room, office, family room and stairs, hall and 3 bedrooms upstairs. Replaced flloring in entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,351

Arindam C.
12/2013
1.0
flooring contractor
  + -1 more
We had sent an email to Flooring Guys through Angie's List. Never got a response. Called them and the guy on the line said the owner was out on their honeymoon and would get back to us when he got back. Heard from Sean after about a week, that he would be there the next day. He came and looked at our flooring request. He took an extra tile we had to see if he could match up and find something similar. Before leaving he said he would get back to us on Monday (this was a Friday/Sat). 1 week later, got an email that he was on it and was still trying to locate our tile. Have not heard from them since then. It has been exactly 1 month since that email. We have not gotten back our tile either. I am not sure how everyone keeps rating this company an A when clearly in this instance their service has been nothing but an F.
Description of Work: They came out and promised to provide an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
1.0


Linda S.
12/2013
5.0
carpet installation
  + -1 more
Carpet on two levels of our home and staircases also. Sean Wood really helped me figure out what flooring I wanted. They have a good selection of product and Michelle helped us in the floor room along with Sean. Just as important the installers were great people to work with and very helpful with us. Everyone was pleasant, professional and knowledgable. Enjoyed working with this company from beginning to end.
Description of Work: Carpet on two levels of our home and staircases also. Sean Wood really helped me figure out what flooring I wanted. They have a good selection of product and Michelle helped us in the floor room along with Sean. Just as important the installers were great people to work with and very helpful with us. Everyone was pleasant, professional and knowledgable. Enjoyed working with this company from beginning to end.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Rena M.
12/2013
1.0
carpet installation
  + -1 more
My office has an answering machine and after business hours an answering service. No messages.
Description of Work: I left one message and emailed one time and received no response.
Rating CategoryRating out of 5

Kimber J.
12/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent. Worked with us to find high quality flooring that met our needs and was within our budget. Installation was nearly complete in 1 day with a minor follow-up. Installers were very careful and cleaned work site very well before they left.
Description of Work: Helped select appropriate flooring for kitchen, dining, laundry and bath. Removed trim, installed flooring and re-installed trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Lisa W.
10/2013
5.0
flooring contractor
  + -1 more
Working with The Flooring Guys was a very good experience. Both Sean and Shawn are very knowledgeable about flooring options and gave me a lot of information that helped me make the best choices for my house. They were very patient with me when I had to delay the installation of the carpeting on my first floor for a couple of months. The installation went fine for all the flooring. I would definitely use The Flooring Guys again and would recommend them to my friends.
Description of Work: Installed new vinyl tile floors in two bathrooms. Replaced all the carpet in 2-story house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Contact information

3296 NW Prairie Ln, Des Moines, IA 50313

http://www.theflooringguysdsm.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
C120391
Trade License Locale
IA
Trade License Authority
Iowa Division of Labor
Trade License Expiration
08/19/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Ceramic Tile,
General Remodeling

FAQ

The Flooring Guys is currently rated 4.8 overall out of 5.

Monday: 10:00 AM - 6:00 PM

Tuesday: 10:00 AM - 6:00 PM

Wednesday: 10:00 AM - 6:00 PM

Thursday: 10:00 AM - 6:00 PM

Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

The Flooring Guys accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, The Flooring Guys offers free project estimates.
No, The Flooring Guys does not offer eco-friendly accreditations.
Yes, The Flooring Guys offers a 5% senior discount.
No, The Flooring Guys does not offer emergency services.
Yes, The Flooring Guys offers warranties.
The Flooring Guys offers the following services: Flooring Sales and Service, Tile, Carpet, Hardwood, Laminate, Luxury Vinyl Plank and Tile, Sand and Refinishing, Installation of Flooring Products
Epoxy Floor Coating, Trim Work, Commercial Flooring, Asbestos Removal, Bamboo

Contact information

3296 NW Prairie Ln, Des Moines, IA 50313

http://www.theflooringguysdsm.com

Service hours

Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM