The Flooring Guys

4.8

(106) Verified Reviews

Founded 2011 • With Angi since February 2012

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

No License Required for Trade
Insured
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Hours

Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 2:00 PM

Company Contact

3296 NW Prairie Ln

Des Moines, IA 50313

Description

Having been started by a local flooring installer, we are a family owned small business that selects products not based on a national sales plan but products we personally believe in and have used in our own households. We staff knowledgeable individuals with the experience to better understand the products we are selling and who take the time to get to know our customers wants and needs. Shop local and call us today for your FREE estimate! Angie's List 5% Discount is off of materials. Additional contact name - Tasha Millard. Additional email - tasha.millard@theflooringguysdsm.com....

Verified Reviews

4.8

(106) Verified Reviews

Ratings Distribution

5

87

4

8

3

1

2

3

1

7

Rating Details

Price

4.8

Professionalism

4.9

Punctuality

4.8

Quality

4.9

Responsiveness

4.8
Read reviews by category
flooring (89)carpet installation (42)hardwood floors (31)tile installation (15)floor cleaning (1)
Showing 1-10 of 106 reviews
5.0

10/30/2020

In store we described what we were wanting and our price range. We were shown samples in that price range and the samples shown to us were exactly what we were looking for. The installer’s were on time and stuck to the job, there was no messing around including moving our large furniture and washer and dryer. They did a professional installation. We made a small change in what we wanted to have do...

DESCRIPTION OF WORK
Carpet, pad, LVP

CATEGORY carpet installation

COST $6,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/05/2020

1.0

09/13/2020

Stopped by store and found a lovely tile. We were told that the installer would call to come out to measure, order and install tile. They never called, we never heard from them. It has been over two weeks and nothing. No call to set up anything or to explain delay.

DESCRIPTION OF WORK
lay new tile around fireplace

CATEGORY carpet installation,ceramic tile

WORK COMPLETED ON 09/13/2020

5.0

05/11/2020

The Flooring Guys are absolutely wonderful! Sean, the owner, went out of his way to insure everything was perfect. He even helped with some non-flooring issues! You can tell that he and his crew truly care about the customer! I know I will be using them again for future projects. I highly recommend!

DESCRIPTION OF WORK
wood floor install

CATEGORY flooring contractor,hardwood floor,remodeling

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/11/2020

5.0

01/09/2020

They did a beautiful job! The workers were professional and very knowledgeable. The work was done on time and for the price quoted.

DESCRIPTION OF WORK
They sanded and refinished my hardwood floors.

CATEGORY flooring contractor,hardwood floor

COST $2,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/13/2019

5.0

12/11/2018

The service was excellent from start to finish! The person helping us (Tasha) was extremely helpful and very knowledgeable about the products! The installers arrived as expected and completed the job quickly and efficiently. The carpet looks and feels great! We are completely satisfied with this experience and will recommend them to all our friends and family!

DESCRIPTION OF WORK
Family room carpet and pad was purchased and installed.

CATEGORY carpet installation,flooring contractor

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/11/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed], We value your feed back! Thank you so much for taking the time to review our company and share your experience!
5.0

11/15/2018

First, sales associate was so pleasant and fun to work with. I changed my mind so many times. She was always there reassuring me it was OK because flooring is a major purchase and one that can't just be exchanged. She wanted me to bee happy. The installers were passionate and precise worth their work. They definitely take pride in a job well done. Lastly, I've had the flooring over a month. No pro...

DESCRIPTION OF WORK
Wood vinyl plank flooring first floor of home

CATEGORY flooring contractor

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/25/2018

5.0

05/16/2018

We sold our home and downsized back to our prior home which was rented out for the last 8 years. We had to coordinate the closing on our home, having the renters move out, and the moving company moving our large items to the new home while the flooring could get done before moving our belongings into the home. We had last minute change of timing and the Flooring Guys changed their schedule to acco...

DESCRIPTION OF WORK
Replaced the flooring in the entire house which included the main floor, 2nd story, and finished basement.

CATEGORY carpet installation,flooring contractor,hardwood floor

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/16/2018

4.0

04/14/2018

completed with just a couple hiccups they worked through

DESCRIPTION OF WORK
back splash and tile around tub

CATEGORY ceramic tile

COST $3,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/14/2018

5.0

01/08/2018

they were prompt and on time. they finished as promised instead of skipping days i.e. the stayed until finished. they not only did the floor but put the heavy items back in place. definitely would hire again.

DESCRIPTION OF WORK
install a new wood floor

CATEGORY flooring contractor,hardwood floor

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/08/2018

5.0

12/14/2017

I'm very happy with the final results. I love the new floor!

DESCRIPTION OF WORK
Put vinyl plank flooring in 3 rooms.

CATEGORY flooring contractor

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/28/2017

Services Offered

Flooring Sales and Service, Tile, Carpet, Hardwood, Laminate, Luxury Vinyl Plank and Tile, Sand and Refinishing, Installation of Flooring Products

Services Not Offered

Epoxy Floor Coating, Trim Work, Commercial Flooring, Asbestos Removal, Bamboo

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
5%
Emergency Service
No
Warranties
Yes