Steve's Plumbing & A/C Service

septic tank company, heating & cooling contractor, well,

About us

Here at Steve's Plumbing & AC Service, Inc., we are a Maui plumbing and air conditioning contracting company that specializes in AC repair and replacement, plumbing repair, service work, and remodeling. We have the experience, manpower, and inventory necessary to handle any project, no matter whether it is large or small. We are also a family-owned and operated business. We are committed to providing excellent workmanship and high-quality products for every project we undertake. We offer a 100% customer satisfaction guarantee and 24-hour emergency services. Up Front Pricing - You approve the cost before we start the work. We charge by the job, not the hour. No one wants surprises when the job is done! Fast Service, Emergency Service. Radio Dispatched, Fully Stocked Trucks in Your Area Daily. When you have an emergency, you need to know it will be fixed in a hurry. We understand and can be there within hours not days! Trusted and Recommended ,Call Us Today!

Business highlights

38 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.771 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.3
responsiveness
4.9
Showing 51-71 of 71 reviews

Renee N.
07/2018
3.0
Quick response.

Rating CategoryRating out of 5
quality
3.5
value
2.5
responsiveness
4.5


Nora S.
07/2018
5.0
Matthew was very professional. Gave me options along with detailed info of what work entailed. Great customer service which is hard to come by nowadays. Will call Steve's Plumbing for all future plumbing fixes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

stephenie k.
07/2018
0.5
This company charged me $512 to install a kitchen faucet. Steve's Plumbing is so overpriced I can't even believe it.

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
1.0


gloria s.
06/2018
4.0
This company was responsive and sent out a technician the same day. Office staff was helpful, friendly and professional. The technician was communicative , friendly and empathetic as well as professional.I am an off-island owner and Ross even sent me pictures before and after and kept me apprised at every step of the way as he diagnosed the water heater problem and replaced it. The only item I was not happy with was the final cost of the replacement. I believe I may have been over charged by about $400 but, needing it immediately for my guests plus not being on-island, I guess that is the price to pay for good quick service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

GARY O.
11/2017
5.0
The tech was very friendly and went out of his way to do and complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve H.
07/2017
5.0
Everything was perfect with them. I will definitely use them anytime I need a plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leslie M.
07/2017
4.5
Project: Solar water heater, repair or replace I'd called another plumbing service and received no phone call back ever. So thought I'd try Home Advisor and got a call from Steve's Plumbing immediately. We set an appointment to come look at the problem & discuss the best course of action, and the solar water heater was fixed within 3 days of my call. Steve's Plumbing sent an email with a picture so we new exactly who would be arriving at our house. Which we greatly appreciated. We would recommend Steve's Plumbing to others.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jay S.
06/2017
4.0
I had a leak in my main water line. I called on Tuesday and they set an appointment for Thursday afternoon. I took the afternoon off from work only to get call at 2:30 for my 3:00 appointment that the tech was stuck on another job and could they reschedule for Monday. I would of thought they would move some other appointments on Friday to fit me in as this was a water main leak. That didn't happen. Once they did arrive on Monday the work was completed. John was very professional, however, I think $ 800 for two guys for about 2.5 hours seems a little high. Even charging $ 100 per hour per tech would only be around $500.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Alex W.
08/2016
5.0
Really professional services. I had a problem with my shower not draining, called these guys, and they fixed it extremely quickly! I'd definitely recommend them to others and believe they're probably the best people I've ever hired. These people aren't just your average plumbers :D

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Samuel H.
08/2016
5.0
These guys came and fixed my problem really quickly and professionally! They are definitely some of the best people I've worked with in terms of home care, especially with their knowledge on plumbing and professional experience. I'd greatly recommend them to others. Will definitely contact again for any plumbing tasks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason S.
08/2016
5.0
Great company from beginning to end. Steves Plumbing Service was professional, had a good work ethic and communicated effectively. I spoke with Steve on a Wednesday around 1:00 Pm and we set up an appointment for Thursday at 2:00 to fix my water heater. Chris showed up to my house on time and asked questions to reassure me he knew what he was doing. The pricing was reasonable and I look forward to working with them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zy E.
08/2016
5.0
We were in dire need of a plumber for awhile now. My wife kept getting on me about hiring one so we finally did. I'm a little skeptical, about hiring outside companies to do the work I need done,but this turned out perfectly. I got a few recommendations to try out Steve and his crew, so that led me to the initial inquiry of hiring them. The crew showed up on time to my house and they were courteous to me and my wife. Chris was the name of the rep and he was able to fix our sinks within an hour. They cleaned up everything after they were done and for the quality of work, the price was good. I originally wanted to do the work myself, but my wife convinced me to hire a plumber and since it worked out I give them my recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Allen D.
02/2016
5.0
This was the first time we have used them, and I must say our experience was awesome. Steve was very professional and courteous while resolving our issues quickly with cleanliness in mind. Thank you Steve!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandra J.
02/2016
5.0
I'm very happy I called them to complete my plumbing work. I'm pretty handy and usually do my own repairs but for the hard stuff I will definitely use them again. Deven really knows he stuff about plumbing. Knowledgable and cares for what you want.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David K.
02/2016
5.0
Repaired a water valve and water heater piping in our townhouse. We were happy with the job and customer service. Matt were very courteous to our neighbors too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lucille G.
02/2016
5.0
My other plumbing service has not come even after 2 weeks of reaching out to them. I wish I would have called Steve's when the problem started initially two months ago. Great job guys!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cliff K.
07/2015
3.5
Great service and quality work. Appointment was kept and they sent me pictures, before and after. Very expensive and they could not provide a breakdown of the total costs(labor, materials etc). One price, take it or leave it. Seemed very odd. They were, however, willing to negotiate the price some.

Rating CategoryRating out of 5
quality
4.5
value
2.0
responsiveness
4.5

Yes, I recommend this pro

Pete C.
04/2014
4.5
I was in a pretty desperate situation because I had a leak at my washing machine piping going down into the condo unit below mine. I live on the mainland so I was not there and I had guests staying at my condo. Steve's Plumbing (Chris) was right on top of everything from identifying the problem to putting me at ease that he could fix it. He even sent me pictures of before and after. I only gave 3 stars for value because I just don't know if I got a good as I was unable to shop around much. Chris did reduce the price because I believe he accurately sensed my shock at the initial cost... Yikes!!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Gina B.
02/2014
5.0
The whole staff at Steve's Plumbing Service is incredible. The girls that answers the phones are very friendly, the technician whose name is Daniel is very kind, he knows what he's talking about and doing. He explained everything that he was gonna do and he even told me the price of everything before he started any work. After he was done with all of the work, he let me see what he did and asked me if everything looked ok. The thing that really blew me away was that he cleaned up everything and he even cleaned it better than what it was before he got here. I will definitely call them again!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

96-1225 Waihona Street, Unit A, Pearl City, HI 96782

https://www.stevesplumbinghawaii.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM

Licensing

Licensed*

Trade License Number
CT-38943
Trade License Locale
HI
Trade License Expiration
09/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company,
heating & cooling contractor,
well,
sewer cleaning company,
basement waterproofer,
home remodeling contractor,
air duct cleaner,
water softener installer,
gas leak repair service,
ceiling fan,
water heater installer,
handyman service

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Sunday: 7:00 AM - 7:00 PM

Steve's Plumbing & A/C Service accepts the following forms of payment: CreditCard
No, Steve's Plumbing & A/C Service does not offer free project estimates.
No, Steve's Plumbing & A/C Service does not offer eco-friendly accreditations.
No, Steve's Plumbing & A/C Service does not offer a senior discount.
Yes, Steve's Plumbing & A/C Service offers emergency services.
Yes, Steve's Plumbing & A/C Service offers warranties.

Contact information

96-1225 Waihona Street, Unit A, Pearl City, HI 96782

https://www.stevesplumbinghawaii.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
7:00 AM - 7:00 PM