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Buzzell Plumbing Heating & AC

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Buzzell is a family owned company that has given full plumbing, heating and air services for over 40 years. Our company services in new commercial, residential construction and servicing all plumbing heating and air applications.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

Repair and new installation of heating, plumbing & air systems.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 143 reviews

Mr. David L. G.
06/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
It was $2800 for four houses, including some code upgrades that are required in the area. They were punctual and efficient. They were on time and that's a big thing for me. They were also very professional.
Description of Work: I've used Buzzell Heating & Air. I had them replace four water heaters in my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Latoshia S.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
They were supposed to come to my house between 2:pm and 4:pm, they did not come then one left a message saying that he was not feeling too good and he would be here as soon as he gets him self together, we waited in the house up to saturday thats when we got a nother provider, because no one returned my call, i called that company may be ten times until seven o'clock the next morning thats when they called after i had found some one else. I to pay an extra fee for another person. They were very un professional.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Latoshia S.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
They were supposed to come to my house between 2:pm and 4:pm, they did not come then one left a message saying that he was not feeling too good and he would be here as soon as he gets him self together, we waited in the house up to saturday thats when we got a nother provider, because no one returned my call, i called that company may be ten times until seven o'clock the next morning thats when they called after i had found some one else. I to pay an extra fee for another person. They were very un professional.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Buzzell Plumbing Heating & AC
Buzzell Plumbing, Heating and Air would like to apologize for the unfortunate experience you had with us. We try to provide full-service Plumbing, Heating and AC products and services, balancing prices, efficiency, and lifespan to bring the best value to the customer in a timely manner. We hope you got the serviced you needed and hope you give us another chance in the future to make up for this experience.

Kathryn A D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Our experience with them was awesome. We spent $215. They came out on a Saturday and the time frame from when we called to when he got here was less than an hour. We've had great service with them. Some people down the street are building a house and they're using them as well. We called 3 different places and they were the cheapest.
Description of Work: I used Buzzell Plumbing Heating & AC on August 2011 on a Saturday. Our AC went out and by the time he got here it was 98 degrees in our house. The air conditioner compressor went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Nathasha G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very helpful in answering our questions and recommending the correct filter to use so as not to block air flow. Suggested economical upkeep was not pushy, very courteous and genuine.
Description of Work: Diagnostic: Check the pressure, vents, and register.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

ellen W.
04/2014
5.0
plumbing
  + -1 more
They had to return a second time to find a clogged main pipe under the house after installing a toilet that continued to flush slowly, but they were professional and returned promptly. they gave the initial estimate the next day after I first emailed them. I had used another plumber before I installed the new toilet who never did figure out why it was draining slowly.
Description of Work: Fixed a broken pipe, installed a toilet, and fixed a clogged pipe under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Warren M.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
They researched, ordered and installed parts for 40 year old "oddball" faucets. The alternative would have been to cut through the adjacent walls, completely cut out old faucets and install new ones. We're very satisfied.
Description of Work: Repaired multiple bathroom and laundry room faucets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Jerry G.
12/2013
4.0
air duct cleaning, drain cleaning, dryer vent cleaning, gas leak repair, gas logs, heating & air conditioning/hvac, plumbing, solar panels, water delivery, water heater repair, water softeners
  + 9 more
Diagnosed heat pump problem. Ordered and replaced defroster board.
Description of Work: I used BUZZELL PLUMBING HEATING AND AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Della A.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very good experience. Very timely from start to finish. Installation was quick and painless.
Description of Work: Installed AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jud N.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were knock-out good. They were kind, courteous, effective, and great. I was very impressed. They showed up on time and did the work well. They even gave us a two-year warrantee rather than the one-year. I was very happy with the work.
Description of Work: We put an A/C unit in my daughter’s house in Macon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Ellen W.
08/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The plumbing issue was resolved in an excellent manner. Two days after the air conditioning service was done, one of the air conditioning units stopped cooling (there was no problem with cooling prior to the servicing). They came back out, fixed the problem and did not charge me for the second visit.
Description of Work: They came out once to deal with a plumbing back up and water leaking onto my driveway. Found source of problem and it was a quick fix. They came out another time to do servicing/cleaning on my two air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Al T.
08/2013
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
I assume everything was fixed properly, because the rental company has had no complaints or call backs.........
Description of Work: This service was for my rental property in Georgia and I live in Myrtle Beach. I was not there to asess the quality, responsiveness, or punctuality. The Company who handles my rental took care of everything only after I gave them the name of Buzzell to call.......

Rating CategoryRating out of 5
value
4.0
professionalism
4.0

Yes, I recommend this pro
$200

Nick S.
07/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
This is the second time we've used Buzzell for a major job. (First time was to replace most of water pipes in the house.) A routine service call discovered a problem with the A/C unit, which was old and leaking water into the furnace because of a rusty coil and pan. Estimates to replace the coil or entire unit were provided quickly, and the pros and cons of each option presented clearly. We decided to pay a bit more and replace everything. Buzzell was able to schedule the work within a few days. The technicians arrived on time, the job was completed in a day, and they were very friendly and professional. We've compared Buzzell's rates with other companies and found they aren't the highest or lowest. We could probably save a bit if we went with a different company, but we appreciate the friendly, professional service.
Description of Work: Installed new three ton condenser, coil, and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Carl W.
07/2013
2.0
heating & air conditioning/hvac
  + -1 more
I was scheduled for today at 8am. I got up earlier than I usually do so I would be ready for the repairman. 8 o'clock came and went. He finally showed up at 8:50. Honestly, he didn't seem very knowledgeable about my unit. He did agree that the power board needed to be replaced, so I asked him how much it would cost. He went to his truck to check prices, then he came back and said the part would be $375. That was NOT including the cost to install it. I knew that was unreasonable so I thanked him for his time, gave him my $20. off Angies List coupon, paid him the remaining $35. for the service call. I went online and found the part for less than $100. I will have someone else fix it for me. I would NEVER use or recommend this company.
Description of Work: I knew the main power board had gone out on my unit; I went to Buzzells website after reading all the good reviews I had read on Angies List. I filled out a service request form on their website. Two days later still no one had gotten in touch with me so I called them. I explained that the power board had gone out a couple of times before and in addition to having it fixed, I'd like the tech to trouble shoot what's causing it to go bad. I had an appt. scheduled.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$35

Response from Buzzell Plumbing Heating & AC
[member name removed], Thank you for giving us an chance to service your unit. Our commitment to the community is to offer the best value to our customers. It seems we did not get it right on this occassion. Although we are human and make some mistakes I do try hard to learn from all our experiences. I will review this call to see how we can get it right in the future. Buzzell has been in business for 40 years and our intention is to go another 40 or more providing service to the community in which we live. We do offer a money back guarantee if you are not happy with our services so i will be sending you back $20. Again thank you for giving us a chance to service your unit. Bob Buzzell

scott H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Went excellent, technician was very courteous, informative and thorough. Found a power wire that was loose from the installation crew(different company) that if left alone would have eventually created a short and could have damaged the unit. He repaired it as part of the tune up service. Would highly recommend this company.
Description of Work: Tuned up a/c for summer usage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

fred L.
05/2013
5.0
plumbing
  + -1 more
Great. We had a rusted out pipe under the house that caused water to leak out. Buzzell came out and saw what needed to be done and quoted a price but needed help. He returned the next day with a helper and went right at it. It took about 2 hours to complete, but we were very happy with the work. The crawl space under my house is very tight, but it didn't stop Buzzell. Thanks Buzzell Plumbing..
Description of Work: We had a rusted out pipe under the house that caused water to leak out. Buzzell came out and saw what needed to be done and quoted a price but needed help. He returned the next day with a helper and went right at it. It took about 2 hours to complete, but we were very happy with the work. The crawl space under my house is very tight, but it didn't stop Buzzell. Thanks Buzzell Plumbing..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joe W.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Plumber arrived in time and her finished repairs ahead of schedule, excellent service.
Description of Work: Replaced damaged pipe in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Pam P.
01/2013
5.0
gas logs
  + -1 more
Service Tech (I apologize, I wish I could remember his name) was very nice. Handled the job quickly and professionally. He was very patient explaining to me how to operate the gas logs. I appreciate his help. Yes, I would recommend and use them in the future.
Description of Work: Previous homeowners had the gas logs removed from fireplace. I called Buzzell to reconnect them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Martha E B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were very responsive, all week they came, and everything was very excellent. It was a good experience. They're very excellent.
Description of Work: I got a brand new heating and air system from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

CANDICE R.
07/2012
2.0
plumbing
  + -1 more
I called yesterday to get information on services and service area. They are based out of Warner Robins, about 20 miles from where I live.The first time I called, the receptionist was polite, asked if it was okay if she put me on hold, but then put me on hold and never came back. When I called back, she asked if she could put me on hold, and then immediately did before I could even respond. I hung up.Today I called for the third time and asked if I was in her service area. She replied with a quick "No". I asked if she could refer me to a plumber in my area, and again, I got a quick "No." So I asked if they did out of service calls, and again "No", but before she could even stop herself from her autoreply it had come out, and she backtracked, saying "Oh you know what, I'm not sure". She put me on hold, and came back saying they would but it would be 190 dollars just for the dispatch fee. I asked where their service are was, which is Houston County. I live 10 minutes from the Houston County line.190 dollars for an extra ten miles? Ha! I don't think so.Their phone manners are less than professional, and their rates reflect the fact that the general public is at their mercy for help. But thank the lord I found someone that did it for a way better price than they probably would have anyways.
Description of Work: Basic drain clearing but the work was never completed because they wanted to charge me almost two hundred dollars to drive ten minutes out of their service area.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0


Response from Buzzell Plumbing Heating & AC
Member, I apologize for your experience with our office staff. I will admit the girl you spoke with was a temp. Our office manager was on vacation during the holiday week and with the recent heat spell I had to have someone help with the phones. The price you were quoted was for a large sewer machine and tech for one hour in the cochran area. I am apologize for the confusion on our part and realize I must train the temporary help more on the rating structure. Sincerely, Bob Buzzell Buzzell Plumbing Heating & AC

Jeffery P.
06/2012
5.0
plumbing
  + -1 more
They arrived on time. They performed the services at a reasonable price and I haven't had any problems since.
Description of Work: I used Buzzell Plumbing Heating & AC for some plumbing work. They fixed the toilet and changed the pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane M.
06/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They replaced a shut off valve by my water heater. They were very timely. They did it in the middle of summer, so it was very hot.
Description of Work: I have used Buzzell for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerald M.
05/2012
5.0
plumbing
  + -1 more
Joe Gonzales showed up and was very professional. He was able to fix the leak so we could have water to the house again. I tried to repair it myself, but the plumbing lines were too confined. I will be calling Buzzell the next time I have plumbing problems.
Description of Work: Called Buzzell Plumbing afterhours for my homes water supply line leaking. Had to shutoff main water supply and I couldn't fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Robert S.
04/2012
5.0
plumbing
  + -1 more
I have been using Buzzell Plumbing for 3 years. The are very good and I am happy with their quality of work. The price is also reasonable. They fixed a clogged sewer line for me the last time I used them. They are always on time and they are very honest.
Description of Work: I used Buzzell Plumbing Heating & AC for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Pete S.
12/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
In one instance, they fixed a problem that could have been very difficult (It had apparently been a pre existing problem) and they fixed it in one shot. In another case, they fixed a problem I began when I was unable to change a fitting between a toilet tank and a bowl. They swapped out the bowl in minimal time. And they have been out servicing our Air Conditioners as well. They are great. Pete S., Macon Ga.
Description of Work: We have had them out a couple of times and they are excellent. They do good work, fast and clean. Professional in every instance. Pete S, Macon Ga.,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

4811 Russell Pkwy, Warner Robins, GA 31088

www.mybuzzell.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Water Filtration and Softening,
Dryer Vent Cleaning,
Gas Logs,
Water Coolers,
Solar Panels,
Natural Gas Lines

FAQ

Buzzell Plumbing Heating & AC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Buzzell Plumbing Heating & AC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Buzzell Plumbing Heating & AC offers free project estimates.
No, Buzzell Plumbing Heating & AC does not offer eco-friendly accreditations.
No, Buzzell Plumbing Heating & AC does not offer a senior discount.
Yes, Buzzell Plumbing Heating & AC offers emergency services.
Yes, Buzzell Plumbing Heating & AC offers warranties.
Buzzell Plumbing Heating & AC offers the following services: Repair and new installation of heating, plumbing & air systems.
Ask for details

Contact information

4811 Russell Pkwy, Warner Robins, GA 31088

www.mybuzzell.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed