ROSWELL AUTO CENTER

They would get "A"s across the board. I have trust in the owners.

They are highly rated on Angie's List, which is why I have gone there before. They are pretty good. I recommend them to everybody. I would absolutely use them again. I think the people who are running it are absolutely great. They are very transparent. They tell you exactly what's going on. I have just come to trust their feedback. Usually people try to con you into doing things, and I absolutely believe that they don't do that.

I have used them for three years. I use to use them once a year. I used to have an older car so that's why I used them quite a bit. I sold that car, that's why I haven't had the chance to visit them recently. But before that, I was there once or twice a year. They were very transparent. I didn't feel any issues spending that money with them. I took a couple of days. I didn't wait there, I just dropped it off and left.

I took my ford escape in. I had taken it to another shop and wanted to charge me two thousand dollars because the check engine light was on and it kept coming on and they had fixed it. Not at the other place. They said oh yeah, here is the issue.We can fix it for you. Six hundred dollars and I haven't had a problem since. Every thing for them is an A. I wouldn't take my car any where else.

They are fair, honest and easy to work with. I will be taking all my cars here from now on.

They got it done in the same day and they didn't over charge me. There is no crazy mark up or anything like that, so the price is always great. They got me in and out, so it was really really quick, and they always call you every single time. After the work is completed they call you back a week later to make sure everything is still okay with they vehicle. There is nothing they can improve on. They got me in and out the same day, it was cheap, and it works.

They are always honest. They tell me what needs to be fixed and doesn't need to be fixed. They will make recommendation on things we didn't necessarily bring it in on. They will say "Hey that was a radiator." We didn't bring it in for the radiator, but they noticed a radiator leak and offered to fix it for us and gave me a price for it, but then again, "This is optional. We wanted to let you know about it." Then again, they always do quality work to and every since they fixed it, every thing seems to be working fine. There is nothing really they could improve upon. I mean, the price was probably a "D" instead of an "A" because it was a little more pricey with everything together, but I wouldn't even fair to make that a recommendation because I know it is still cheaper than if I went anywhere else. I think we dropped it off on Friday and got it back on Saturday, so it was just a day. So, the wait time was fine.

The only problem I have is you can not make an appointment, they serve in the order when you get there, their waiting area sucks, it's not terrible because you know you got windows all four ways around but it still sucks because it's not comfortable, if it's going to take them longer than one day on a repair you really do to co ordinate with somebody else because they have no loaners and I guess you could pick up the phone and get a price to come get you for a rental car.

On a previous visit (early September) the team at Roswell Auto Center (RAC) made me aware that my right front CV boot was cracked and leaking. Sadly, I already knew that. I asked them point blank how long I could use the car without damaging the axle. They told me a couple months at the most. I work from home and the car gets very little driving so I gambled and waited a month and a half and took it in. Dropped it off in the early a.m., they called me with a quote mid-morning. They got the work done for the price they quoted and that was that. I hadn't yet damaged the axle so they just replaced the boot, packed it with grease, took it for a test drive and gave it back to me. They now handle all three of my family's vehicles.

Always excellent after many years of using them for auto repairs.

They did all the work on the vehicle. They had our car for a while. It was based on circumstances, their punctuality was pretty reasonable.

This was one of the best auto service experiences I have ever had. I have nothing but good things to say about these folks! We had these brakes serviced by a tire store 3+ years ago. They had never been right since, with heavy vibration every time the brakes were applied. We took it back numerous times but the tire store was never able to fix the issue they created. We took the car to Roswell Auto Center at 8:00 a.m. and it was done by 10:00! Now, the brakes are smooth as glass -- just like they were when the car was new. Incredibly great service at a very reasonable price. What more can you ask for?

Very professional and the service was reliable.

great but they did not know how the Angies list worked, so they were a little confused and wanted me to still pay.

We had moved recently and were looking for a shop we could trust with our vehicles. We found it in Roswell Auto!

I thought the price was good compared to other service providers in the area. The staff was courteous and my car was finished in less than 2 hours. Overall I am pleased with the service done to my car.

The service was perfect. Everyone who works there is great. They had the car for four days. They had the car done when they said they would. I would tell a friend that they are very honorable and fair. They do what they say they are going to do to the car. I have been taking my car there for three years.

No issues, honest feedback.

These guys are great - responsive, professional, pleasant to work with. They even call back after the work is done to make sure everything is running properly.

Never had the problem again. Good quality job.

I have used them for years and have always been pleased. The staff is very responsive and courteous and has even told me what I didn't need to do. On my last service, they stayed late to finish my vehicle and get it back to me the same day. In comparing prices with other places in the area, they were extremely reasonable. Even for quick oil changes and emissions, I use them and have been very satisfied. I have had dealings with Randall, Service Manager for the quick oil changes and Carl, who operates out of the back shop where the major repairs are done. Both of them were very professional, honest, and great to deal with. They are always busy and I think that speaks highly of their customer satisfaction. I don't use anyone else now. Highly recommend.

We had brake pads replaced earlier and they were squeaking some. We took it back to have them look at it and they changed them out again and did not charge us. We've been using them for a while now and they are honest and fair. They do great work and we have been very happy. Highly recommend.

I've taken all three cars to include two Lexus vehicles and I've always decided to wait for them in their comfortable waiting area. It isn't as plush as the dealer, but has also cost me 30% to 50% less. It has never taken me more than a few hours to get my cars back and they have wifi.

The electrical switch works perfectly as do the headlights and trailer hitch. They a quoted a fair price for the replacement on my compressor which I chose to delay until next spring. I felt that they gave me great service and value for my money. I would recommend them to family and friends.

We took my husband's van in because his A/C was blowing hot air. They were very friendly and professional. We received a call that the fluids were added and that it was working. After picking up the van, we ran the a/c and for the entire ride home, it was still blowing warm air. It is very difficult for us to get a vehicle over there for work as my husband has to take time off work and is then without a vehicle. I need to have our other vehicle with me due to my daughters special needs (I only mention this because it is pertinent later in my story). Anyway, because of this, we didn't take the van back right away. A few days later my husband received a follow-up call from them and he explained what happened (or didn't happen as the case may be). The gentlemen was very nice and asked that we bring back the van so they could fix it. Several days later we finally got it back. When we dropped it off, the guy actually asked if my husband had put it on 'recycle air'. I wanted to say, "Gee, we don't know how to work our a/c, do we need to have the car on for it to work, too?!". Yes, it was a bit insulting to say the least. So, later that day we received a call that there was a hose needing to be replaced. It was a $500 job but they would take off $100 because of our trouble. The job would involve taking apart items under the hood to get to the hose, hence the high price. So we agreed to have the work done. Well, it does blow cold air now, hooray. It is so loud though that my daughter (who i mentioned has special needs) freaks out and has to cover her ears. And even if they did have to take apart items under the hood, they obviously did some of the work through a panel by the front passenger foot area. This I know because the panel was crushed in and not put back in place. Luckily I got to it before my kids did or I'm sure they would have had fun.