Basement Waterproofing, Foundation Repair, Mold Testing & Remediation
About us
Morris Enviro performs Basement & Crawlspace Waterproofing - Foundation Repairs for both residential and commercial properties in and around Metro Atlanta GA.
Business highlights
15 years of trusted experience
Services we offer
With 20+ years experience, we offer accurate inspections and various testing procedures to determine if their is an elevated indoor microbial condition. We also provide 24 hour turn around time with our results, and our full detailed report explaining our findings. Our top inspector, and business owner, Eric Morris will call and explain in detail the findings and what his professional recommendations are to address the issue.
I can't believe this company. I should never have answered the door when the salesman rang the bell. However, I knew I had an issue with moisture in my crawl space, and when he offered an inspection, I took him up on it. My second mistake was allowing myself to get pressured into letting them do what I thought was encapsulation of the space under my house. I had already gotten 2 estimates for encapsulation a year of so ago, and even though those estimates were lower than his, I listened as the earnest young man sold me a bill of goods. (Please, don't anyone jump in and tell me what an idiot I've been. I'm already beating myself up pretty badly.) The "work" has been completed now, and it's slipshod. I have refused so far to sign the paperwork for the loan I took out that will allow them to get paid. (I will sign it, because stupidity doesn't excuse me from my obligations.) You see, I thought I had contracted with Morris for encapsulation of my crawl space. It turns out that I'm actually paying them over $4300 to throw down 6-mil plastic sheeting held down with scrap concrete they found around my house. What's even more galling is that the owner of the company, Eric Morris, has now sent me threatening email, promising to take legal action, to have me arrested, because not paying for half-assed work is a felony in Georgia. I suppose that email, even more than my dissatisfaction with the work, is what has pushed me into letting others know about my experience. Oh, I almost forgot about the attempt to upsell me. The salesman came back Saturday and tried to tell me that work that had been done previously by a different contractor was done wrong. In fact, it all needed to be torn out and redone; my sump pump wasn't even working, according to him. The company would be delighted to do it all over, correctly this time, for a mere $10,000. I was too aghast to even ask if that was a total or if it was on top of the more than $4000 I had already incurred for the shoddy work the company was about to do. Oh, and the first contractor came back and verified the pump is indeed working. Everyone always says "Buyer Beware." That doesn't keep me from feeling cheated, however. All I can tell readers is not to hire these people.
Description of Work: NOT ENCAPSULATION
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$4,400
Response from Morris Environmental Inc
Unfortunately, this customer is giving completely false information in her review. Before work ever began, she was presented with a detailed quote of exactly what we would do. After her bartering with us for a lower price, we agreed to do only the services agreed upon in our quote to help save her a much money as possible. No where in our quote did it state that we would completely encapsulate her crawl space. The quote and contract that she reviewed and signed clearly states that we would apply a clear antimicrobial sealant to the wood in her crawl space after a detailed cleaning of her crawl space, to prevent future mold growth. It also clearly stated 6 mil lining, along with other services for the agreed amount. As it turns out, we started with 12 mil lining in our original quote, but this customer didn't want to pay that much, so we agreed upon the 6 mil liner. She actually negotiated until we were at our rock bottom price for the amount of services we were providing. LET ME BE VERY CLEAR, the quote and contract were reviewed by this customer before we began work. If she was not pleased with what was going to be done, she should have cancelled before work began. Or, at the very least say something about her dislike before work was finished. Instead, she waited until all work was complete just to jump in her car and leave before sending a text message saying she would not sign the completion form. And, as for two other cheaper quotes, I have to ask, "Why didn't she go with a cheaper quote?" We did threaten legal action due to the fact that she refuses to speak with us, except by 2 emails and 1 text message. We did try to resolve this via other measures; however, that became impossible when she refused to answer or return our calls. This customer never complained or said one word of her unhappiness until it was time to pay. Therefore, we immediately thought she is trying to rip us off. We already had just over $3,000 of our own money into the project, so of course we began to worry about theft of services. For the price she agreed upon, she got a detailed cleaning of all framing in her crawl space, mold prevention application, all new insulation, new liner, a brand new dehumidifier and debris haul off. We offered no more or less for the amount this customer agreed upon. We also agree with Buyer Beware and strongly encourage that. This is a first for us for having to beware of a customer wanting more than what they agreed to pay for. It's a lesson learned that we shall not soon forget. Since this customer never said one thing about being unhappy during the week we were there, only when it was time to pay, it has led us to believe that she is scamming us. We have also learned that people really do have the audacity to leave bad reviews without trying to resolve the issue when there have been MULTIPLE attempts from the service provider.
Janet A.
11/2015
5.0
They are excellent and the service turned out very well.
Description of Work: I used them about a month ago.
Rating Category
Rating out of 5
Yes, I recommend this pro
$4,000
carol B.
10/2015
5.0
Some mold needed to be cleaned up. Fantastic job by the crew.
Description of Work: Tested for mold.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Contact information
1205 Johnson Ferry Rd Ste. 136-241, Marietta, GA 30068
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Basement Waterproofing,
Foundation Repair,
Mold Testing & Remediation
FAQ
Morris Environmental Inc is currently rated 3.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Morris Environmental Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Morris Environmental Inc does not offer free project estimates.
No, Morris Environmental Inc does not offer a senior discount.
No, Morris Environmental Inc does not offer emergency services.
No, Morris Environmental Inc does not offer warranties.
Morris Environmental Inc offers the following services: With 20+ years experience, we offer accurate inspections and various testing procedures to determine if their is an elevated indoor microbial condition. We also provide 24 hour turn around time with our results, and our full detailed report explaining our findings. Our top inspector, and business owner, Eric Morris will call and explain in detail the findings and what his professional recommendations are to address the issue.
Contact information
1205 Johnson Ferry Rd Ste. 136-241, Marietta, GA 30068