Coolray Heating & Air Conditioning

Juan Garcia and Tech Duan were timely and efficient. They explained everything.

Great crew!! Very pleased with the work done and professionalism!! Highly recommend!

It was a flawless experience. My filters were changed and inside units inspected, and the 2 untis outside were serviced. My systems are working well! Thank you Shedrick!

Excellent communication and service. Very professional and courteous.

My air conditioner broke, and Cool Ray was able to get me an appointment within 24 hours. This alone is unheard of in Atlanta these hot days. Kevin was my tech and he was excellent. He fixed the problem (clogged condenser) and then explained to me about how to optimize cooling by keeping certain vents open. I never had this explained to me before. Kevin cares about his doing a good job. Highly recommend.

Wonderful . Punctual, explanation of problem and repaired that day.Would recommend Cool Ray to anyone looking for AC / Heating needs. ,

Fantastic! Jay was able to identify what caused the clog and remove it as well as give professional advice about the longevity of the sewage system in my older home. Very satisfied. He worked quickly and was friendly.

Great! Angelo, the technician, was friendly, efficient and knowledgeable. I'm very satisfied with service and pricing.

My experience with CoolRay, in which I purchased a new HVAC system, exceeded my highest expectations. From Mike’s excellent sales presentation and answering all my questions to Robert & Brandon doing a phenomenal job of installation & cleanup, plus Rory my repairman who came out earlier to diagnose my AC problem and give me a temporary fix until a new system could be installed—every step was handled with professionalism & courtesy. I’m so thankful that my son referred me to CoolRay and encouraged me to sign up for a maintenance agreement. I can enthusiastically recommend CoolRay. You won’t be disappointed!

Rory let me know he was heading our way and arrived on time for his appointment. He quickly identified the problem and we were up and running in no time.

Tech Roger is always friendly, professional, and helpful with any of my questions.

Rodney (the technician) did a great job and was very professional. Every experience I've had with Coolray has been great.

Angelo called prior to the appointment and arrived a bit early. He inspected the units and explained his recommendations in great detail.

Excellent service and professionalism

Have worked with Coolray for years and years - always receiving great service with great attention to detail and always extremely responsive to any follow-up items. I did not give 5 stars on "price" because in my book, I would rather pay a little more for quality work that I receive from Coolray. On this job, Robert and Jason did an outstanding job in a difficult work environment. Really impressed that they went above and beyond the calls of the "contract" to move duct work into a location that simply looks better - but was not required per agreement. Really appreciate Robert and Jason for taking the "extra step" to make a good job, great. HIghly recommend Coolray and definitely Robert and Jason as your service techs.

Extremely knowledgable informative service technician that was also very polite & professional. I chose Cool Ray when I purchased a new HVAC system a couple years ago, because they were a local & reputable company. The entire experience with this company has been exceptional.

Outstanding response, professional communication, quality work and results.

Maintenance agreementThomas the technician was exceptional. He took the time to explain what he was doing and did a terrific job in checking my air conditioning for the summer

Excellent service, prompt and professional. Came the same day I called. Needed this fixed before I could continue with Crawlspace encapsulation with another company. They understood the urgency and were very proactive on my behalf. I have used them for years and will continue to do so. The Coolcare maintenance agreement is definitely worth buying, puts you at the front of the line in an emergency, in addition to maintaining the health of your home. A wonderful company. Highly recommended.

Michael (Kernan) was able to correct minor issue and spent time explaining how to use features of thermostat. Very professional and patient!

I was pleased with Coolray. They arrived promptly and properly installed my HVAC the next day.

excellent. he found the hidden break in the wall and repaired it

Very well, and very fast. I liked the constant advice on when they would arrive.

I had an inside communications fault followed by an external fault. Basically, my thermostat was not talking to my furnace and then failing to communicate with my a/c. I called Coolray in the morning and they quickly places me on the schedule for later the same day. Due to a cascading issue that required multiple part orders, the repair was accomplished over three days. During that time, Coolray sent two technicians - Mainar and Mike. Both were knowledgable and professional. I definitely recommend Coolray!

Thank you for sending Roger out to us today. He was extremely professional, contacted me prior to arriving and above all was really friendly and personable. He also brought some other items to my attention that I may want to think about addressing in the coming months, which in my opinion really helps so there are no future surprises. He represented Coolray extremely well, and would definitely have him again to assist us with our needs.