Coolray Heating & Air Conditioning

It went really good Dereck was professional and polite. He also was fast. I would highly recommend this company.

I had a big plumbing catastrophe on January 11, 2022. I had a pipe burst and it literally caused a big sink hole in front of my house. From the moment I contacted Mr. Plumber, and the response/arrival to my home was beyond excellent. I was expecting the worst in cost and completion of the job. The team was Alex the supervisor, Wes was the plumber, and Matthew. Wes was very courteous, professional and assured me that he could get the job done the same day. Thanks to the supervisor, Alex, (thank you Alex) everything was taken care of. Wes came back the next day to try and help with some of the cleanup. Matthew assisted Wes. They were so kind and genuinely concerned about the "tsunami"! Thanks Wes for getting the job done in a timely manner and thank you for thoroughly and patiently explaining everything to me. Wes made my horrible experience tolerable because he was authentic. Matthew and Wes are certainly an asset to the company. Alex, under your supervision and allowances, the job exceeded my expectations. I would recommend Mr. Plumber for any of your plumbing needs. I hope you get the team that serviced me; Alex (supervisor), Wes (the plumber), and Matthew (who assisted with the cleanup

It went well. I would have liked for Greg to reestablish the zoning system and left that part of the thermostat operation. I have done business with Coolray for many years. Greg seems knowledgeable and provides quality service.

Just had our bi-annual check of the HVAC system and winterization of units....technician was prompt, efficient, and friendly w/o being invasive or wasteful of his/our time. Coolray is there when you need them (in a flash if need be) but doesn't pester you to upgrade this or buy that like others do!!!

Very well! Technician was very friendly and professional.

Very well. It was explained what the issue was and what steps needed to take care of it. We are in the process of solving this issue.

Mike called before arriving and was on time, professional, friendly, and knowledgeable. He performed the required maintenance and made a couple of suggestions based on his findings. I have been using CoolRay for over 10 years, starting at my previous home where I first brought them in the fix a mess left by another HVAC contractor. I have always been impressed with their technicians and the quality of their work, and Mike added to my positive impression.

Perfect, quick (very) response, quick installation, great price!

Brett has been our service rep for many years. He is professional and friendly. He explains things to me and does a thorough job. Highly recommend booking with Brett. A++++

David Voutas (Cool Ray) did an excellent job perfoming bi annual maintenance.

The process was seamless from the problem being identified to scheduling and the final installation. NO issues and cost was affortable.

Great service. Professional, friendly and got the job done quickly. Could not have asked for better service.

The check- up and recommendations were very successfully completed. The technitian arrived on time, was very professional, and left the job better than he found it.

Mr. Plumber services were very responsive and got here the next day, which was great because the prior service that came was not helpful. Russell from Mr. Plumber was very responsible and responsive, pleasant and thoughtful, knowledgeable, and importantly fixed the problem. He also communicated effectively.

Fine. Tech Christian did a great job

Technician took his time and was very thorough. Punctual, efficient, professional. Did not try to upsell anything and explained what he did that day.

Excellent service by Technician Jorge

Excellent service. Courteous, competent and professional staff.

Excellent, Robert explained each item he found, how critical was it to get replaced, and what to expect.

Preventive Maintenance Service completed as required. Technician was on time and competent.

Juan arrived on schedule, performed maintenance on two units and was very courteous and informed me about status of my equipment. Great service and easy to schedule appointment.

excellent, on time and explained work and some other questions I had

Great! Got Infinity "urgent alert" emails saying "blower motor fault" though the furnace was heating and blowing. Coolray scheduled an appointment the next day despite being very busy. Darren arrived early, worked hard, discovered a loose wire, and fixed it. Thanks so much! And thank you to Coolray for the lifetime warranty on my HVAC system, which saves me tons of $$$!!!

As always the visit was terrific. Nikolas called to verify that it was okay to send a text to confirm the appointment and his arrival time to which he was punctual. Very friendly and answered all my questions while explaining details about what he was performing checks for with my heating/cooling system. Overall he was great as have all the other CoolRay techs who have come to my home for service maintenance checks.

Stephen from Coolray was on time, thorough & very professional & courteous. We have been using Coolray for our HVAC maintenance for more than 10 years & have always been happy with their staff & service. We highly recommend Stephen & Coolray.