This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Coolray has served the Atlanta metro area since 1966 and offers professional heating, air conditioning, plumbing and electrical. We base our business principles on people helping people with honest, dependable service backed by our peace of mind warranties and guarantees ensuring your 100% satisfaction. 350 employees. No subs. Charges a flat rate. Senior Discount on Service Repairs only, cannot be used with other offers.
Business highlights
59 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Services we offer
Heating & Air Conditioning Services, Plumbing, and Electrical.
Have been customer since 2019. Have maintenance agreement and get serviced at least twice a year since. Never had any issues with technicians, customer service, sales et al. All have been very professional, responsive, and honest. Their products and service is not cheap but you get value for what you paid for.
Description of Work: AC maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Charles M.
02/2024
5.0
heating & air conditioning/hvac
 + -1 more
The technician provided excellent service. He explained things in a clear and concise way.
Description of Work: It was my six month tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Coolray Heating & Air Conditioning
Thank you for the review and for trusting us with your in-home needs. We appreciate your business.
Jeff J.
02/2024
5.0
heating & air conditioning/hvac
 + -1 more
The technicians did an excellent job in repairing a split unit Heating and Air Conditioning unit in the sunroom
Description of Work: Repairing a split unit heating and air conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Michael P.
01/2024
5.0
heating & air conditioning/hvac
 + -1 more
Cool Ray did a great job on my HVAC issue. The technician, Joseph, was outstanding - knowledgeable, professional, and experienced. He listened to my questions and provided clear and thorough answers. I've been a customer for 17 years and they have provided excellent and consistent service.
Description of Work: Blower motor and controller board had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Coolray Heating & Air Conditioning
Thank you for the feedback, we appreciate your business.
Michele P.
01/2024
5.0
heating & air conditioning/hvac
 + -1 more
Service technician, Derek R.. was excellent! He was professional, friendly and knowledgeable!
Description of Work: HVAC repair under warranty ! No cost for this visit!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coolray Heating & Air Conditioning
Thank you for the review and for trusting us with your in-[Member Information Removed] needs. We appreciate your business.
Thomasine M.
12/2023
5.0
heating & air conditioning/hvac
 + -1 more
Very good service and was on time. I use Cool Ray for all my air conditioning and heating .
Description of Work: Part of my service plan . Checked my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew O.
12/2023
5.0
heating & air conditioning/hvac
 + -1 more
Quick response, honest about what is best to do. only issue is a little more pricey
Description of Work: Periodic check and cleaning, but have had whole house air filter installed, a whole unit replacement previously
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rebecca D.
12/2023
5.0
heating & air conditioning/hvac
 + -1 more
Great customer service, knowledgeable salespeople, and the installers did a great job.
Description of Work: Installed a new furnace, air conditioning unit, and water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from Coolray Heating & Air Conditioning
Thank you for the feedback, we appreciate your business.
John H.
12/2023
5.0
heating & air conditioning/hvac
 + -1 more
Punctual, knowledgeable, pleasant. Efficient worker and de-briefed everything.
Description of Work: Semi-annual maintenance visit under service contract included with purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coolray Heating & Air Conditioning
Thank you for the review and for trusting us with your in-home needs. We appreciate your business.
Michael W.
11/2023
5.0
heating & air conditioning/hvac
 + -1 more
Robert from Coolray did a great job. Troubleshooting was performed and all issues resolved the same day. It was great to work with a company that offers so many different services and understands what the customer needs. Thank you!
Description of Work: We have a dual zone unit and heat was not working on the main floor, but was working fine on the second floor. We assumed it was a damper, but Robert found the real problem. A faulty main floor thermostat was causing all of the issues.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$213.49
Response from Coolray Heating & Air Conditioning
Thank you for the feedback, we appreciate your business.
James D.
11/2023
5.0
heating & air conditioning/hvac
 + -1 more
This agent, Mr. RITCHEY, helped us through a big purchase of a heat/air unit. He helped us with financing and did everything he could to make it as easy on us as possible, including discounts. We feel like he and Coolray are both trustworthy and we are very satisfied.
Description of Work: Heat/air complete system, because the old one is over 18 years old.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
Arlene F.
11/2023
5.0
heating & air conditioning/hvac
 + -1 more
The two-man install were very knowledgeable, very neat, explained what they did, and were very thorough. Pleased with the installation and finish of work install. Highly recommend!!
Description of Work: Removed and replaced old heat pump equipment. Explained operation and gave operation recommendations. Went over downstair thermostat and was very thorough with install and its operation. Helped me reprogram upstairs thermostat. Great install/great crew.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,949
Alicia C.
11/2023
5.0
plumbing
 + -1 more
Competent, attentive, neat, responsive and went above and beyond to fix my water line. Thank you!!
Description of Work: Had to have the waterline replaced from the meter at the street to the house. Replaced broken sump pump, as well
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
KELVIN G.
11/2023
5.0
plumbing
 + -1 more
The job of connecting to plumbing to my pool heater was excellent !!!
Description of Work: Connect swimming pool heater plumbing.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Manish S.
11/2023
5.0
heating & air conditioning/hvac
 + -1 more
Had an excellent experience. Been using Coolray since 1997 and have never been disappointed. Very professional, timely and provide good service
Description of Work: Replace furance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Tony W.
11/2023
5.0
heating & air conditioning/hvac
 + -1 more
Christian did a phenomenal job in troubleshooting the problem and making a quick repair.
Description of Work: Our HVAC system was tripping the breaker. Needed to determine what the problem was and fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coolray Heating & Air Conditioning
Thank you for the review and for trusting us with your in-home needs. We appreciate your business.
bob R.
11/2023
5.0
heating & air conditioning/hvac
 + -1 more
Artiest is a great rep for Coolray. He's professional, knowledgeable and very courteous. He is a true asset and representative for Coolray.
Description of Work: Artiest removed the blower motor and performed a thorough cleaning. Last visit was a biannual service call as part of a maintenance contract. Both visits were extremely positive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$460
Response from Coolray Heating & Air Conditioning
Thank you for the review and for trusting us with your in-home needs. We appreciate your business.
TED B.
11/2023
5.0
heating & air conditioning/hvac
 + -1 more
Great! The technician was professional and did a great job.
Description of Work: Annual maintenance tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coolray Heating & Air Conditioning
Thank you for the review and for trusting us with your in-home needs. We appreciate your business.
Pam T.
10/2023
5.0
heating & air conditioning/hvac
 + -1 more
I can always count on Coolray to have great technicians, exceptional products and services, plus fair and competitive pricing.
Description of Work: Seasonal heat system maintenance checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Eric P.
10/2023
5.0
heating & air conditioning/hvac
 + -1 more
The overall process was timely and the agent met my expectations of a new system.
Description of Work: System replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Coolray Heating & Air Conditioning
Thank you for the feedback, we appreciate your business.
Eric P.
10/2023
5.0
heating & air conditioning/hvac
 + -1 more
Took care of my system at a reasonable price
Description of Work: Maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Hudi S.
10/2023
5.0
heating & air conditioning/hvac
 + -1 more
Brothers Daryal and Jamiah were great. Installation was beautiful and above and beyond. Excellent.
Description of Work: Installed new a/c system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Ramoma F.
10/2023
5.0
heating & air conditioning/hvac
 + -1 more
CoolRay sent Ryan, the technician, out to my house on 10/2/2023 to inspect my HVAC system. CoolRay is a qaulity company and provide exceptional customer service. Ryan was patient, efficient, skilled, and professional. Could not ask for a better technician to work with. Thank you Coolray and Ryan!
Description of Work: Inspection to determine why the unit was not cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29
Response from Coolray Heating & Air Conditioning
Thank you for the review and for trusting us with your in-home needs. We appreciate your business.
Laura F.
09/2023
5.0
heating & air conditioning/hvac
 + -1 more
Milton was knowledgeable and friendly. He did the job, answered all our questions and showed me how to install a filter.
Description of Work: HVAC maintenance, (comes with yearly plan)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike T.
09/2023
5.0
heating & air conditioning/hvac
 + -1 more
Derek Rittenour called before he arrived, explained what he would be doing, when finished explained the maintenance activities performed. He even went the extra mile when I was talking about my new AC unit, to check it for a standard factory capacitor and replaced it with a preferred capacitor under warranty. Hope I get him everytime for my maintenance.
Description of Work: Fall maintenance on Gas Furnance and check of AC system
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Electrical,
Drain Cleaning,
Natural Gas Lines,
Insulation,
Sewer Cleaning,
Energy Efficiency Auditing,
Drain Pipe Installation
FAQ
Coolray Heating & Air Conditioning is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
Coolray Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Coolray Heating & Air Conditioning offers free project estimates.
Yes, Coolray Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Coolray Heating & Air Conditioning offers a 10% senior discount.
Yes, Coolray Heating & Air Conditioning offers emergency services.
Yes, Coolray Heating & Air Conditioning offers warranties.
Coolray Heating & Air Conditioning offers the following services: Heating & Air Conditioning Services, Plumbing, and Electrical.