Casteel Heating, Cooling, Plumbing & Electrical

Heating and Air Conditioning, Electrical, Plumbing,

About us

**2018, 2017, 2016,2015, 2014, & 2013 SUPER SERVICE AWARD WINNER!** During the past 30 years, Casteel Heating and Cooling has been one of the most respected names in metro Atlanta for heating and air conditioning. Since then we have grown and added a Plumbing and Electrical division with some of the industries best technicians! We are now offering experts in hydro jetting to clear even the worst clogged drains in your commercial or residential property. With over 30,000 5 star and A+reviews, the #1 Plumber in Atlanta as voted by Atlanta Home Improvement Magazine, and having been awarded Top 25 Small Business of the year -7 times in a row, Casteel is your only call to have your home repairs completed in a timely and budget friendly manner by the best! When we say "We'll take Amazing Care of You," we guarantee it! Your Amazing Care continues to our craftsmanship, technician know how, and even to the job clean up. Your home will be left as if we were never there. Knowing that you are a satisfied customer is our top priority and each survey is personally seen and responded to. As one of the top Heating, Cooling, Plumbing and Electrical companies in the metro Atlanta area, Casteel is your one and only call for your home service needs.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

4.8918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 876-900 of 918 reviews

Dennis W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Larry G.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim D.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They serviced the air conditioning systems. They checked the systems and changed the filters.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Bill C.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced out coil and fan

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Linda jeanne L.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My ac/ heating unit was serviced. I have two units. The second unit is new. I was prepared to pay for two services, however the technician charged for one because unbeknownst to me, only one unit required service. I appreciated that. He was very professional and gave me lots of information about the systems. I would definitely use Casteel again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Robert H.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael H.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Monica R.
02/2016
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed new smoke detectors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

KAREN B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeremy H.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you!

Nishith S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new A/C unit. They did a good job and there were no issues.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alex G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 2nd inspection on last year install - no charge. Tech told me to wait till next spring to renew contract, save me six months of annual fee. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Jesse & Katie E.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth A D.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: date of service 09/01/2015 cost of service $5500
Rating CategoryRating out of 5
Yes, I recommend this pro

Janice W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

Meresseit H.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed the new unit, however, a week later it stopped working. They sent someone out and confirmed they did not install the unit properly and made the corrections.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Joel R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnosed 2 AC units with leaks. Charged with freon and quoted replacement systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lori G.
06/2015
5.0
electrician
  + -1 more
unknown
Description of Work: I told them what I needed done and they prepared an estimated and made sure I understood everything before they started any work. Very professional and we will definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$808

Jeanie R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro
$5,500

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you for your business [Member name removed]. If you ever have any questions or comments, I am always available. Enjoy your new system.... John Hillis - Owner & President

praveen K.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$366

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you for trusting in Casteel. We try our very best each day to exceed our customers expectations, and provide a professional level of service that customer deserve. Please reach out to me if you have any questions or comments, as I am always here to serve. Respectfully, John Hillis Owner & President

Mike S.
03/2015
5.0
heating & air conditioning/hvac, drain cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Keri D.
02/2015
2.0
heating & air conditioning/hvac
  + -1 more
Didn't use them
Description of Work: We use to use Casteel back when Mr. Casteel would come out and do the work. We haven't used them in years. I thought I would give them a try. We wanted to get our Air conditioner moved. I called 2 mo. ago they said they would call back. still haven't heard from them..... We moved on. So sad :(

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Michele T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Bi-annual HVAC inspection and service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Daniel W.
11/2014
4.0
heating & air conditioning/hvac
  + -1 more
No problems.
Description of Work: Annual Inspection of 3 HVAC units.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
MP210486
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Water Heaters,
Generator,
Wells and Pumps

FAQ

Casteel Heating, Cooling, Plumbing & Electrical is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Casteel Heating, Cooling, Plumbing & Electrical accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers free project estimates.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers eco-friendly accreditations.
No, Casteel Heating, Cooling, Plumbing & Electrical does not offer a senior discount.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers emergency services.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers warranties.
Casteel Heating, Cooling, Plumbing & Electrical offers the following services: Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day