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Reliable Heating & Air Plumbing & Electrical

Generator, Lighting, Excavating

About us

Since 1978, Reliable has offered home services with exceptional reliability and customer service. We offer more financing options than any other company, even Comfort as a Service, a hassle free way to get energy-efficient heating and cooling systems, water heaters, water purification even generators for a low monthly payment and all repairs, maintenance even filters are NO additional CHARGE EVER. Reliable takes care of everything. That is an UNBEATABLE LIFETIME WARRANTY.

Business highlights

47 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & Air Installation, Repair & Maintenance. EV Chargers. Heat Pump. Thermostat. Water Heater. Faucet. Garbage Disposals. Toilet. Humidifiers. UV Lights. Germicidal. Plumbing. Electrical. Heating & Air Repairs. Water Purification Systems.

Services we don't offer

Septic Tanks. Gas Log Installation. Oil Furnaces. Duct Cleaning.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.61,275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
4%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 1126-1150 of 1275 reviews

Penny W A.
12/2015
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Don't remember. Thought it was unacceptable. Father was a plumber. Was shocked. Plus put unnecessary holes in our walls. Looking for a leak. Sent another fellow the next Monday...he found it right away, without holes.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Valencia B.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

dady P.
12/2015
4.0
heating & air conditioning/hvac, plumbing, water heater repair, wells
  + 2 more
unknown
Description of Work: Water heater install went well

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Alan H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Kathryn L F.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
n/a
Description of Work: Semi-annual maintenance. Have used this company fairly consistently over 20 years and they NEVER disappoint! I've bought 2 HVAC systems from them for different houses I've owned and tried several others for maintenance. I always come back to Reliable; they just have the most knowledgeable technicians and accessible, friendly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

JANICE S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nick K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Provided heating and A/C services. The service reps were really friendly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Paula L.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles C.
11/2015
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
unknown
Description of Work: Cleaned main drain to house. They were able to clear clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Elizabeth W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've used them for 10 years! They are great to work with. They always do a great job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Ann S.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Some day I might decide to give them another chance. I have been a regular customer of theirs for years, and I've had a contract for semiannual pre-season HVAC maintenance -- which was supposed to give me priority in scheduling repair work. The last time I needed service, they were unable to schedule a visit for a week. I've changed my contract to the company that was able to be responsive when I needed service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark R.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New furnace and A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Robert Y.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date of Service - April 15, 2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig H.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Barbara S.
10/2015
5.0
heating & air conditioning/hvac, home automation
  + 0 more
unknown
Description of Work: They did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Judith G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Prepared HVAC for winter under a new Service contract.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeff W.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: serviced HVAC

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Rhonda W.
10/2015
5.0
heating & air conditioning/hvac, home automation
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melinda T.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were fabulous. On time, professional, considerate, took care of duct leaks they hasn't known about, came up with improved solutions for more than one problem, great system, great warranty, great follow up, good price, couldn't be more pleased.
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard S.
10/2015
5.0
heating & air conditioning/hvac, home automation
  + 0 more
unknown
Description of Work: complimentary service on new AC system I purchased from Reliable in 2014

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stu B.
09/2015
5.0
heating & air conditioning/hvac, home automation
  + 0 more
unknown
Description of Work: Installed new heating and air conditioning unit. Repaired underground leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Billie D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Price was not competitive
Description of Work: Did not use.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,500

Rob B.
09/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Reliable replaced a circuit board fried by a lightning strike. Technician was great, had it fixed in no time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Faron W.
09/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a furnace. They had to return and do the job right after the install was totally botched. Everything was corrected and they followed up promptly, but their initial job could have been done by a child. The install had to be completely redone another 4 hour job after the first 4 hour job. I would not use them again, because something this expensive and critical needs to be done by someone trained to do the job. They also installed a furnace upstairs earlier in the year. After paying over $7000 to a company you expect the job not to have to be redone.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$5,000

Robin W.
09/2015
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I called Reliable heating and air on 6/15/14 and told them I have a leak but don"t know where it is, they said they don"t locate but they use a company name "All Leak Detection & Locate" I called that day a man name Brian Hall said he would be out tomorrow around 3:00p.m. He came and looked around for about an hour and charged me $310.00 for nothing. I explained to him before he came my husband passed away 7 months I don"t money spend he knew I just started working at walmart and he could find the leak my boss would fix it. The next day my boss and I left messages to email me where the leak was never heard from him again. He did tell me one thing the day he came that he was getting married in August. After a week or to I called R.S.Andrews they came out on 7/5/14 they would have to replace the pipe from meter to the house and I live on a long hill there not leak detector they just fix them. They were very shock I was charged 310.00 for nothing. So I talked to the water company every month to ask what to do. They told me to call Reliable and tell them what happened, they said there was nothing they could do! Brian never returned my after 5 or 6 message, water company said call Reliable back and ask for the owner number if they don"t call BBB the owner call and came the next day or to, Now its September 5 and I had it repaired that was 750.00, Brian Hall 310.00 , R.S. Andrew 39.00 water about 280.00 for about a total of $1379.00 from June to September having to go to the street every day to cut water on and off. The worst part of all this Brian left my house that day and went straight to the bank and made the check out to himself!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0

$1,379

Contact information

1305 Chastain Rd NW #500, Kennesaw, GA 30144

https://reliableair.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CN210318
Trade License Locale
GA
Trade License Authority
Georgia: General
Trade License Expiration
11/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Generator,
Lighting,
Excavating

FAQ

Reliable Heating & Air Plumbing & Electrical is currently rated 4.6 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Reliable Heating & Air Plumbing & Electrical accepts the following forms of payment: Check,Financing Available
No, Reliable Heating & Air Plumbing & Electrical does not offer free project estimates.
Yes, Reliable Heating & Air Plumbing & Electrical offers eco-friendly accreditations.
No, Reliable Heating & Air Plumbing & Electrical does not offer a senior discount.
Yes, Reliable Heating & Air Plumbing & Electrical offers emergency services.
Yes, Reliable Heating & Air Plumbing & Electrical offers warranties.
Reliable Heating & Air Plumbing & Electrical offers the following services: Heating & Air Installation, Repair & Maintenance. EV Chargers. Heat Pump. Thermostat. Water Heater. Faucet. Garbage Disposals. Toilet. Humidifiers. UV Lights. Germicidal. Plumbing. Electrical. Heating & Air Repairs. Water Purification Systems.
Septic Tanks. Gas Log Installation. Oil Furnaces. Duct Cleaning.

Contact information

1305 Chastain Rd NW #500, Kennesaw, GA 30144

https://reliableair.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM