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Comfort Control Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Insulation,

About us

Comfort Control, Inc. will perform all of your HVAC services including air conditioner and heating service, replace your air conditioner, perform the heating service on your heating furnace and replace the heating furnace. Enjoy yearly peace of mind with our 100% guaranteed HVAC inspection. FOR EMERGENCIES PLEASE CALL (770) 203-1600

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Repair and replacement of air conditioning & heating systems, duct maintenance, zone systems, water heaters, humidifiers, dehumidifiers, whole house air cleaners, duct sealing and duct leakage testing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 326-350 of 611 reviews

EARLIEN H.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very well. During the course of the inspection they found something that had been installed improperly in the furnace. It was explained to me what was wrong with the part and I was not pressured to have it repaired but chose to do so and was glad I did. They took the old part out and showed me to compare with the the new part and what it should look like. They also explained to me the purpose of the part and how it worked. The furnace is above the garage and while up there they removed all the old filters that had been left up there by the previous owners and cleaned insulation off of the unit. I also had a few things come up in the home inspection which I showed them and was told that it didn't need to be fixed immediately as it was part of a repair that I would need in the future and there was no reason to pay for it twice. I REALLY appreciated that. I also purchased maintenance for them to come back in the spring to check the air conditioning.
Description of Work: Purchased the big deail for furnace inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$358

Frances S.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Ta Kim arrived earlier than appointed time which was great because it freed my afternoon up. Came right in and inspected and changed filters on both units. Took approximately 45 minutes. Ta was very thorough and gave a full report on both units.
Description of Work: Two HVAC units thoroughly checked and filters replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Steve R.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Service rep. arrived on time and was very professional and easy to talk to. He took his time in doing inspections and answered my many questions. The entire process only took about 45 minutes and was money well spent.
Description of Work: Inspected the hvac system, cleaned the outside air conditioning unit, and applied a teflon coating to blades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Toni B.
11/2012
4.0
heating & air conditioning/hvac
  + -1 more
THey were on time & friendly. They advised that they had changed the filter and did an inspection of the system. They advised I should have the unit looked at by another person in their company, because they did not have the equipment needed to check inside and the other person had a camera to perform the inspection. The other person came, did the inspection and advised I needed a new furnace/ac system. I thought the price was expensive and have since had another company come out, inspect and give a quote. The quote I received from Comfort Control was more expensive then the company I used to replace the furnace. Thank you.
Description of Work: They came to clean a furnace. They changed the filter, did the inspection and advised I needed a new furnace/ac system.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$50

Response from Comfort Control Heating & Air Conditioning
Our quote was for a Lennox furnace which is a high quality furnace. There are many off brands that are much cheaper but we only sell our customers the best products with the best warranties and our techs are highly trained to do a quality installation. Like they allays say " you get what you pay for".

George C.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everyone I contacted was very professional and easy to deal with. They arrived promptly on time and completed the work in the time frame they said they would. They were also very considerate of my home and cleaned up everything. I would definitely use this company again.
Description of Work: Replaced air conditioner and furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Maria C.
11/2012
3.0
heating & air conditioning/hvac
  + -1 more
I was supposed to get filters changed as a part of the deal but tech charged me for it and said that it did not come as a part of the deal. He did other work that I am not familiar with and the bill just kept increasing. A few months later I had someone else out to look at another problem and was told that the filters did not get changed because my type of filters don't need to be changed but once or twice a year. He told me that they did not look like they had been changed within the last 6 to 12 months. Also the air just does not seem to be reaching a couple of the rooms in the house. How disappointing. He was supposed to check on that and he said he saw no problem, but there is obviously a problem when the room is not as cool as the others and there is no direct sunlight hitting the room.
Description of Work: I was supposed to get filters changed as a part of the deal but tech charged me for it and said that it did not come as a part of the deal. He did other work that I am not familiar with and the bill just kept increasing. A few months later I had someone else out to look at another problem and was told that the filters did not get changed because my type of filters don't need to be changed but once or twice a year. He told me that they did not look like they had been changed within the last 6 to 12 months.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$900

Response from Comfort Control Heating & Air Conditioning
The Angie's list deal includes a standard 1" filter replacement which was clearly stated in the deal. This homeowner has (2) 5" Honeywell media air cleaner filters which we replaced at her request at an additional fee. These high efficiency media filters only need to be changed once or twice a year. Our highly trained technician performed a tune up and inspection and found a pitted contactor and weak capacitor. This we shown to this homeowner and she was given the cost for the repairs before any work was done. She approved the repairs. This work was done back in April so it is possible that the new filters have collected some dirt. It's very common for other companies to lie about the work their competition has done to make themselves look good to the homeowner. The media filters were changed and the work was done properly. We have all records on file for any proof needed. I would like to apologize to this homeowner for the lack of professionalism from the jerk who came behind us. People like that make the rest of the HVAC industry look bad.

Aleshia K.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Recommendation provided for future service.
Description of Work: Tune-Up:

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nora C.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Just a great experience overall. Ta introduced himself immediately with a handshake and a smile, and even wore those surgical type slippers that go over the shoes so as not to bring any dirt inside. I had to wait about 4 weeks to get him here, because the deal was obviously popular, but it was well worth the wait. I was impressed with his professionalism from the minute he walked in to the minute he left. I would highly recommend this company, and if you live near Stone Mountain, ask specifically for Ta, as he lives nearby.
Description of Work: I bought the Angies List Deal for $39.00 for a furnace inspection. I expected to hear how I needed a new furnace or some expensive replacement of some sort, but all we needed was an ignitor sometime in the future. Ta was here on time, very friendly and professional, and went right to work. He showed us exactly what part we will need eventually and explained why. I was very impressed with his knowledge of every part of our (old) furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Semra S.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
As I requested when scheduling, Mr. Kim called to say he was on the way. He was polite, gave me an update on how the heat system was looking, and changed the filter. Exactly as advertised! Will use again.
Description of Work: Ta Kim was punctual, courteous and efficient. I used a Big Deal coupon and was very pleased. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Joan S.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
IT WENT BETTER THANK I EXPECTED!!!!
Description of Work: Well, this started out as a "big deal" for a heating/cooling tune up that I had scheduled for 11/27; HOWEVER on 11/13, with Georgia temperatures dropping into the 40's, my heater died sometime that evening, but it went unnoticed until around 10:00 when the temperature in my home dropped to 61 degrees. I called Comfort Control to make an appointment the next morning and they promptly returned my call bright and early, scheduled an appointment for between 2 and 4 that day. They arrived an hour early, took my "big deal" coupon as the service fee, quickly assessed the problem, replaced the parts, DID THE TUNE UP, which I didn't expect, and was done in 50 minutes... Ta Kim, technician, explained EVERYTHING as he worked along, talked about the age of my furnace, and the potential replacement that will likely be needed in a couple of years, was very nice!!! Overall just a wonderful experience. I've had a different company for my annual Furnace/AC service, and guess what, I just changed it!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$377

Steven M.
11/2012
3.0
heating & air conditioning/hvac
  + -1 more
After the whole experience, my thought was that the low-priced "tickler" fee of $39 was just a method for this company to then try to over sell me on various parts that did not need to be replaced. The Technician did perform the Air Conditioner check-up satisfactorially and was friendly throughout the visit. My main complaint is that I felt like he spent too much effort trying to "over sell" me on unnecessary parts replacements. Prior to the visit, my home's Air Conditioning system had been operating just fine for nearly ten (10) years even through the hot summer months.
Description of Work: I signed up for an Angie's List "Big Deal" last summer for an Air Conditioner system check-up. The Technician was nice, but tried multiple times to "up sell" me on various HVAC components (example = fan capacitor) that have been working just fine for several years. Essentially, I felt like he was consciously trying to sell me various parts that I did not need and that were in fine working order.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Response from Comfort Control Heating & Air Conditioning
We do not try to up sell anyone. The typical life span of an HVAC system is 10 to 12 years. My technicians are highly trained and have all of the proper tools to diagnose issues before they become real problems. A capacitor can still operate when it is weak and losing power. Contactors and relays will still work if they have pitted contacts. It's our job to notify our customers when these things arise. 10 year old parts will fail and they normally fail on the hottest or coldest day of the year. It's very unfortunate when someone thinks that is up selling. The choice to repair or replace is totally up to our customers. We will strongly advise our customers if we feel that these parts will fail soon. Tom Kohberger President- comfortcontrolinc.com

SYBIL I.
11/2012
4.0
heating & air conditioning/hvac
  + -1 more
ok....however, I did not appreciate the technician trying to upsell me on other services.
Description of Work: a/c check up - installed new thermostat works fine now

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Salah J.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Provided clear and detailed options, they didn?t push too much to replace the AC unit, and once we decided they promptly performed the service. The guys were very courteous and professional. And we are very happy with the new unit and likely to call them again with the 2nd AC unit fails.
Description of Work: After the check-up for A/C unit, it was determine that can’t be repaired , so we had them replace the A/C and heating unit for 2nd level of our home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,093

Christine A.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Tye came inside, removed his shoes and inspected the aire return, thermostat and checked the temp at the main vent. He then replaced my filter. Tye was respectful of my under the house older furnace and reported that all was in working order. He cleaned burners and was ready to go in about 40 mins.
Description of Work: Tye was here on time and was very efficient. He answered all my questions and provided me an update on my system. I really appreciated his service and will likely call Comfortcontrol again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Ingo W.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
I provided my own filter because it was not the standard filter. They did all the work and gave me some feedback on the efficiency of the furnace. I am overall happy with the service they provided.
Description of Work: I purchased a big deal for a winter furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Sandra R.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very smooth from scheduling to installment. They also improved a part of our downstairs system to generate better air flow which they did without additional cost. Overall the experience with comfort control was outstanding.
Description of Work: We contracted for a check of our system since we were unhappy with our previous HVAC company. Comfort Control responded very quickly with an appointment and the service was outstanding. They discovered major issues with our system and then recommended a system that is more energy efficient, the latest and greatest as far as technology and it is so much quieter. We are very happy with the system and the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Comfort Control Heating & Air Conditioning
Thank you so much for the review! Parts of this job were a bit of a challenge for us but I'm glad everything worked out for you. We look forward to serving you in the future.

Linda C.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
This was a Big Deal purchase. They checked the furnance, performed a yearly inspection, and changed my filter. I was very pleased with the service and would use this company in the future.
Description of Work: This was a Big Deal purchase. They checked the furnance, performed a yearly inspection, and changed my filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Tuere E.
10/2012
3.0
heating & air conditioning/hvac
  + -1 more
Company was unable to provide services because they did not service my area.
Description of Work: Company was unable to provide services because they did not service my area.
Rating CategoryRating out of 5

Cedric A.
10/2012
4.0
heating & air conditioning/hvac
  + -1 more
I ended up not using the coupon but they were friendly and professional over the phone.
Description of Work: I bought a Big Deal from them for “18-pt A/C Tune-up & Inspection Including Filter & Teflon Coating.”
Rating CategoryRating out of 5
Yes, I recommend this pro
$69

Scooter L.
10/2012
4.0
heating & air conditioning/hvac
  + -1 more
I loved the idea that the company is family owned and hire legal citizens. I used Service Experts and was very unhappy with them. They did more damage to my house than any company I've dealth with and showed no responsibility. Each time they visited it was a sales visit about what I needed. I just hate that. I didn't get that from Comfort Control.
Description of Work: He changed my filter and checked my freeon. Very nice and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$39

Melanie S.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
When we got there at 12:31, our broker was already there and in the attic with John, who had already examined the outside units. He used to be a service tech, so he was able to see very easily the problems in the systems. He not only gave us an estimate, but also was able to teach us about how the systems worked so we understood what he was telling us. He made us feel very comfortable with the company, and we will definitely be using them to replace the system. He showed us 3 different options for units and how cost effective they all are.
Description of Work: We are closing on a house very quickly and wanted the heat/AC system checked out because it was 15 years old. We called this morning and met with John at the house at 12:30 for an estimate.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael G.
10/2012
4.0
heating & air conditioning/hvac
  + -1 more
If you utilize this company and their specials be prepared to wait for a month and a half. I'm sure that if I needed any service that I was paying full price for I'd be serviced within the week. UPDATE: After posting this review, the company called me and came out the next day to perform the service. Once they got there it was determined that there was no need for the tune -up service and they weren't going to charge me or take the coupon.
Description of Work: I purchased a special $39 for 18-point Fall Furnace Tune-up with Filter Included!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$39

Response from Comfort Control Heating & Air Conditioning
Comfort Control is a 5 star rated company and we got a huge response for this deal do to the quality and the price of the deal. Now that the weather has turned colder everyone is calling at the same time to have this done. Any customers with out heat and need a repair will be taken care of first as always because we consider this to be an emergency situation. To give a company a bad review because we are busy serving our customers needs and you have to wait for a tune up makes absolutely no sense at all. I would be weary of any company who is not very busy right now.

Debbie C.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
This was an Angies List deal I purchased. When I called the company for an appointment, I found out they did not service my area. Anglies List refunded my money. No service was performed. I had just bought this house June 1 and hadn't notified Angies List of my address change. This was no reflection on this company.
Description of Work: None
Rating CategoryRating out of 5

Nanette B.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
We had just moved into the home and they found some broken hoses in the unit. They showed us the broken hoses and left it up to us if we wanted them to repair them, which we did. I thought they did a good job.
Description of Work: They did an inspection and tune up of our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Bob G.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Although paying $8000 for anything is tough to swallow, I felt very comfortable with paying Comfort Control. There prices were fair and they scheduled the work within days. They promised me that I should see a significant decrease in my AC bill in the summer. We had the hottest June on record in Atlanta and my bill was about $250 less than the previous year. Since my install in March I have paid about $1200 less to Georgia Power in 2012 compared to 2011. I'm extremely pleased.
Description of Work: We had Comfort Control come out for an initial evaluation of our systems. Our bills were extremely high in the summer of 2011 and we knew the systems were not running very efficiently. After the evaluation they reccomended 2 new units. They showed me what the readings were on the current units and what they should really be based on the temperature outside. They also installed an attic tent which I truly reccomend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Comfort Control Heating & Air Conditioning
Thanks Member For the Review. We really appreciate the kind words. We have the proper testing equipment and highly trained techs to find these problems and give our customers all the information to make the right choice on repair or replace. Thank you for your business and we look forward to serving you in the future.

Contact information

5322 Palmero Ct Suite 100, Buford, GA 30518

http://www.comfortcontrolinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CN007281
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Insulation,
Energy Efficiency Auditing

FAQ

Comfort Control Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Comfort Control Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort Control Heating & Air Conditioning offers free project estimates.
Yes, Comfort Control Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Comfort Control Heating & Air Conditioning offers a 5% senior discount.
Yes, Comfort Control Heating & Air Conditioning offers emergency services.
Yes, Comfort Control Heating & Air Conditioning offers warranties.
Comfort Control Heating & Air Conditioning offers the following services: Repair and replacement of air conditioning & heating systems, duct maintenance, zone systems, water heaters, humidifiers, dehumidifiers, whole house air cleaners, duct sealing and duct leakage testing.

Contact information

5322 Palmero Ct Suite 100, Buford, GA 30518

http://www.comfortcontrolinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day