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Comfort Control Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Insulation,

About us

Comfort Control, Inc. will perform all of your HVAC services including air conditioner and heating service, replace your air conditioner, perform the heating service on your heating furnace and replace the heating furnace. Enjoy yearly peace of mind with our 100% guaranteed HVAC inspection. FOR EMERGENCIES PLEASE CALL (770) 203-1600

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Repair and replacement of air conditioning & heating systems, duct maintenance, zone systems, water heaters, humidifiers, dehumidifiers, whole house air cleaners, duct sealing and duct leakage testing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 611 reviews

jack m F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
He did well, all items were checked and tecnician went over them wih me.
Description of Work: Cheked out ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Comfort Control Heating & Air Conditioning
Thank you for taking time out for your review we value your opinion and appreciate you as a customer.

Malcolm T.
04/2015
3.0
heating & air conditioning/hvac
  + -1 more
They contacted me and they let me know they don't service my area. It should have been listed on their deal where they cover.
Description of Work: I purchased a big deal for 18-Point Air-Conditioning Tune-Up.
Rating CategoryRating out of 5
$35

Response from Comfort Control Heating & Air Conditioning
I am so sorry for the mix up...

Laurence H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well, and I would recommend them.
Description of Work: Last Chance-$39 for 18-point Fall Furnace Tune-up with Filter Included!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Comfort Control Heating & Air Conditioning
Thank you for posting a review we encourage feed back and appreciate you taking time out of your day to post

Mitchell R.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with both technicians that came out. They showed/told me their concerns about my equipment and were prompt, polite, and professional. Scheduling was easy, both technicians called to give me a 30-45 minute head's up and both arrived on time. I have not used Comfort Control for actual repairs yet, but I wouldn't hesitate to do so. Also, I haven't purchased equipment from them, but I wouldn't hesitate to get a quote from them.
Description of Work: I went through Angies List to get an AC tune up (in May 2014) and furnace tune up (in March 2015) from Comfort Control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Comfort Control Heating & Air Conditioning
We are so happy that everything went well and thank you for taking time to write a review. All of us at Comfort control really appreciate it. Please let us know if we can do anything else to help you. We look forward to working with you in the future.

Phyllis J.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
The company stated they are outside of my service area.
Description of Work: I bought a Big Deal for $39 for a Furnace Tune-Up.
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Response from Comfort Control Heating & Air Conditioning
I'm so sorry that you are out of our service area. We have to limit our areas so we are able to have quicker response times and to better serve our customers.

Stephen C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
The service went well. The technician did a very good job and was courteous. He explained everything he was doing. I ended up contracting with the company for an annual service plan. Their pricing is fair. I had no problem scheduling the deal.
Description of Work: I purchased a deal for a furnace tune up and free filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Comfort Control Heating & Air Conditioning
Thank you for your kind review and we are very happy to have another satisfied customer.

Barbara C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
Manager, Josh, came out to my house personally, and he told me that whatever problems I have in the future he would be happy to work with me and give me the best price.
Description of Work: He came out to my house after I left a negative review and made things right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Control Heating & Air Conditioning
Thank you so much for your review. Knowing our customer is happy and satisfied makes our day.

Brianna M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was good. The guy that came out was nice, friendly and very professional.
Description of Work: I purchased a big deal for Comfort Control. They inspected my air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$79

Response from Comfort Control Heating & Air Conditioning
Thank you for posting a review we encourage feed back and appreciate you taking time out of your day to post

Henry M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They got my gas fixed. They got my gas fixed. One of the things I was surprised was that I got the same guy and he explained things to me and showed me my options. They called me to set up the appointment and was on time.
Description of Work: I used Comfort Control and it turned out great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Comfort Control Heating & Air Conditioning
Thank you for taking time out of your busy day to review our company. We like to send the same technicians so you will see a familiar face each time. We are happy Ta was able to help you.

Alexander S.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
They worked on it. There was nothing surprising.
Description of Work: They did a tune up and a filter change.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$35

Response from Comfort Control Heating & Air Conditioning
We have contacted this Home Owner and he is happy with the services we provided and would hire us again. This was a phone interview with an Angies List Customer Service Rep and we feel the Rep may have incorrectly filled out the survey being the information is incorrect per the Home Owner.

Marion S.
12/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
We were pleased with them. They did a good job. They've saved us a lot of money! They come out twice a year for maintenance, and they're always very professional. Over the years, they've installed our whole HVAC system, and my son's heat pump, too!
Description of Work: They cleaned the air ducts in our 2-level home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Comfort Control Heating & Air Conditioning
Thank you so much for taking the time out of your day to place this wonderful review! We are very lucky to have such great tech's that are hard working and honest. Our goal is to have all our customers more than satisfied and it looks like we are right on track.

Kristin F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Our thermostat wasn't working. We tried to replace ourselves and could not get to work. Comfort was able to get someone to us same day. We have a two month old and did not want a family sleep in by the fireplace! Very happy, fixed within hours of calling!
Description of Work: Replace faulty thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Comfort Control Heating & Air Conditioning
Thank you for taking time out of your busy day to review our company. I am glad we were able to get there so you could sleep comfortable.

Michael M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
When I called them, they showed up on time, and he was very thorough. I was very happy with the work that they did. The big deal was for $39, and there were no additional charges. They were punctual, and they seemed competent. The price was very good, $39 is well below what the market price is.
Description of Work: I had purchased big deal through Comfort Control for $39 for furnace tune up, and I was very happy with the service that they gave me. They came and did a tune up on the furnace, and checked all the burners, and changed the filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Comfort Control Heating & Air Conditioning
Thank you for taking time out of your busy day to review our company.

Renee W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called them at 11am, they had someone out by 3:30. The technician call before he arrived to confirm his time and distance from the house. The technician arrived, dressed professionally, and was friendly from the start. He immediately went to work asking me what the trouble was and other information that could help. After reviewing the thermostat system, he removed the covered of the air handler and found a blown capacitor. Easy fix, as it in the truck, 127 to replace. Service call 69 with Angie's discount. What I like best is that he continued to test and review the system, inside and out, after he have made the replacement. He also translated his findings on how they were within the power ranges, etc, that they expect to see. Knowledgeable and professional. Thank you Comfort Control and Vu (technician).
Description of Work: Comfort Control came to determine why there was no heat or air conditioning from a basement unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Response from Comfort Control Heating & Air Conditioning
Thank you so much for taking the time out of your day to place this wonderful review! We are very lucky to have such great tech's that are hard working and honest. Our goal is to have all our customers more than satisfied and it looks like we are right on track.

Helen D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Vu was very professional and informative. He was not pushy but did give us honest information about our aging heating system. We know that we are lucky that it still works and are aware that it will need to be replaced sooner than later. Both our heating and air units are approaching 23 years of use. I happened to mention that I used Angie's List to find your company and Vu informed us that we would receive $20 off our bill.
Description of Work: Vu replaced a part on our aging heating system upstairs. We do not use that unit very often. Vu informed us that it was an old system and not very efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Response from Comfort Control Heating & Air Conditioning
Thank you for posting a review we encourage feed back and appreciate you taking time out of your day to post

Chris C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service! Thank you again!
Description of Work: Discovered the reason for a leak in the AC's alternate condensation filter pipe. The main pipe had clogged with rusted debris from the filtering system. The tech cleaned it out and provided a new part. Also advised about potential rusting of the coil. Will use them again for that fix in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Comfort Control Heating & Air Conditioning
Thank you so much for the great review! We here at Comfort Control value each customer as the most important customer we have! We really appreciate you taking time out of your busy schedule to share your review. We look forward to working with you.

Jo Ann B.
09/2014
4.0
heating & air conditioning/hvac
  + -1 more
They were very nice but advised that I should have some very expensive work done and that was not in my budget.
Description of Work: Completed the checklist and did what the coupon had listed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Comfort Control Heating & Air Conditioning
Thank you so much for the great review! We here at Comfort Control value each customer as the most important customer we have! We really appreciate you taking time out of your busy schedule to share your review.

Sandy B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
From the very beginning, their service was incredible. John took the time to educate me on systems and helped me make the right choice for my home and my budget. Installation went quickly and smoothly, and Ty and Chris cleaned up everything, including vacuuming three flights of stairs before leaving. I highly recommend Comfort Control both for the quality of their work, and the integrity of their business practices.
Description of Work: Installed new heat pump and air handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,041

Response from Comfort Control Heating & Air Conditioning
We are so happy that everything went well with your install. I'm glad everything is working well for you. Thank you for taking time to write a review. All of us at Comfort control really appreciate it. Thank you and we look forward to working with you for many more years.

Jonathan W.
08/2014
2.0
heating & air conditioning/hvac
  + -1 more
After calling several times to get the tech back out the office delayed in scheduling. Once A/C system stopped cooling again and call was placed to office the tech came right out to tell me that the system was frozen. Tech had to thaw out the line add Freon to get the system running again, then charged $600. If tech would have come back in two days instead of weeks later after repeated calls to the tech and office, I would have been charged a minor fee for sealing a spot outside of the house. Very ironic tech was available as soon as we said system stopped producing A/C.
Description of Work: Came out and put Freon in the A/C system. Charged for putting dye in system to find leak and was suppose to return in two days to identify leak and repair.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

$600

Response from Comfort Control Heating & Air Conditioning
I will be contacting (Member name removed) to apologize for this and make things right. I'm not sure how this happened but I will fix the problem so it never happens again. Tom kohberger President

Robert P.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
They did a very meticulous job. I was very pleased. Unfortunately they did not have a replacement filter for my HVAC unit so I replaced that on my own.
Description of Work: cleaned and check air conditioner refrigerant level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Comfort Control Heating & Air Conditioning
Thank you for posting a review we encourage feed back and appreciate you taking time out of your day to post

Terrell L.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Contacted Sunday evening after AC quit working, Josh came out Monday afternoon, checked it out and showed me how the coils were rusted out and got John to work up a price for me. They came out Monday afternoon and had everything pulled and replaced by 3:00 pm. Felt they were quick to respond to my needs and gave me a fair price. Will definitely use again!
Description of Work: Complete HVAC system replacement with new gas furnace and thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Comfort Control Heating & Air Conditioning
We are so happy that everything went well with your install. I'm glad that we were able to help you so quickly. Thank you for taking time to write a review. All of us at Comfort control really appreciate it. Thank you and we look forward to working with you for many more years.

Xiaoqin L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician was courteous, timely, and did not try to pressure sale.
Description of Work: Tune up and replacement of parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Comfort Control Heating & Air Conditioning
Thank you for posting a review we encourage feed back and appreciate you taking time out of your day to post

Trevor M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
There was initially some lack of communication during the first appointment, leading to no work being done. Long story short, these guys are very punctual and it was my fault for not being available to meet them at the residence. The second time around, they came out and finished their inspection/tune-up within about 30 minutes. They were very nice, professional people, easy to work with.
Description of Work: 18 point air conditioning "tune-up."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Comfort Control Heating & Air Conditioning
Thank you for posting a review we encourage feed back and appreciate you taking time out of your day to post

Jill M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Overall a good experience. Pretty straightforward service.
Description of Work: Tune up + some additional maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Comfort Control Heating & Air Conditioning
Thank you for posting a review we encourage feed back and appreciate you taking time out of your day to post

Norman E.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
We found them on Angie’s List. They were the most helpful in selling in us what worked best for us instead of what was best for them. We had two other estimates from people that were selling things that really weren’t the best models and found out later that the manufacturer was offering special bucks to them to sell them. These people looked at our side and what we used and came up with the best combination of products for us instead of them. They actually took time to sit with us and explain the products and other ones just came and handed us the brochures and the price and that was it. This man came and sat with us and explained all the different products so we were kind of involved in the decision and he explained them well so we knew what we were trying to decide on. They were wonderful. There was something that happened and we needed them to come back and the serviceman came out and didn’t have the part and he called the salesman and the next morning at 8:00 clock the owner of the company itself came out and repaired it and it wasn’t a repair and it wasn’t anything that they did wrong it was a piece in there. The service people were scheduled out and then the owner himself came out and replaced it. I thought that was pretty impressive.
Description of Work: We used Comfort Control to put in a new air conditioner and furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5322 Palmero Ct Suite 100, Buford, GA 30518

http://www.comfortcontrolinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
CN007281
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Insulation,
Energy Efficiency Auditing

FAQ

Comfort Control Heating & Air Conditioning is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Comfort Control Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort Control Heating & Air Conditioning offers free project estimates.
Yes, Comfort Control Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Comfort Control Heating & Air Conditioning offers a 5% senior discount.
Yes, Comfort Control Heating & Air Conditioning offers emergency services.
Yes, Comfort Control Heating & Air Conditioning offers warranties.
Comfort Control Heating & Air Conditioning offers the following services: Repair and replacement of air conditioning & heating systems, duct maintenance, zone systems, water heaters, humidifiers, dehumidifiers, whole house air cleaners, duct sealing and duct leakage testing.

Contact information

5322 Palmero Ct Suite 100, Buford, GA 30518

http://www.comfortcontrolinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day