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The Original Plumber, Inc.

septic tank company

About us

The Original Plumber is your preferred one-stop shop for all of your plumbing needs. We handle all aspects of plumbing. Our company has been in business for over 12 years, providing top quality work for multiple reasons: #1 Communication Brandon has an open-door policy with communication. We do not just install, but also educate. You deserve to understand the product being installed on your property. Any relationship will fail without good communication, and with The Original Plumber, communication is always first priority. #2 Quality We install with only the best quality of product. This way we know our products quality will always match our workmanship. #3 Reputation In today's contracting industry, reputation is key. Our company has developed a good name, and we aim to keep it. If you are looking for a quality professional that takes pride in their work, call us. References are available upon request.

Business highlights

21 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.71,379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 976-1000 of 1379 reviews

Marty M.
12/2018
5.0
Responded quickly and sent out plumber the next day. Heater needed replaced and quote was given while onsite. They came out the next day and replaced heater and pressure tank David was very professional and even waited until 5 pm to do the change out so no work was missed. Would ask for David if we have any other plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael K.
12/2018
4.5
The work and the service person were great. Their office staff seems to have problems. At first they thought the estimate was a bill I should pay. Then they told the installer I wanted electric when I’d actually told them gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Brian J.
12/2018
5.0
David was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Laura W.
12/2018
5.0
I never thought I'd be excited to get a new hot water heater, but definitely am after being without running water for 31 hours. Chris and Randall from The Original Plumber came when they said they would, gave me a reasonable and detailed estimate, then installed our new water heater and removed our old one professionally and promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

JOSEPH T.
12/2018
4.5
Overall, pleasure to do business with. David seemed very knowledgeable and interested in pleasing me with a job well done and done quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$350

Stacey J.
12/2018
3.5
The job took twice as long and proper equipment wasn’t available. Felt we were overcharged as well.

Rating CategoryRating out of 5
quality
3.5
value
2.0
responsiveness
4.0


louis b.
12/2018
5.0
quick, great job, person who came out great, I just thought it was pricey for what I had done, not the service persons fault

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Lena H.
12/2018
5.0
They are professional and give us all the information regarding water leaking and proof where it leak from. They are also provide us with other service such as mold and water damage company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Wanda J.
12/2018
5.0
Very customer service focused Easy to reach and quick to get appointment

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$285

Nolan P.
12/2018
5.0
Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Renee H.
12/2018
5.0
David O'Connor was an excellent plumber--highly skilled and knowledgeable!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Cassandra J.
12/2018
5.0
Great experience. Initially had a communication issue with one of their folks, but when I tell you they redeemed themselves and then some, they did. They send David out to fix my plumbing issue and he worked tirelessly until it was fixed. And the price was great. They truly are the best and I will keep their information handy should I ever have a plumbing issue again. Thank you so much Todd and David.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daisy M.
11/2018
0.5
My experience would be great if THE ORIGINAL PLUMBER would repair what is falling apart after 3 1/2 months. I ve been trying to get Brandon to correct this since March. Very frustrating, I m a senior citizen, income from social security, clearly I do not have $350.00 to put a new faucet set (l bought the set) in a bath tub . And now it s falling apart. I just would like to get it fixed, that s all. Thanks

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Erin S.
11/2018
5.0
It was a great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

A A B.
11/2018
3.5
From first contact I felt that I was being rushed. The company changed the appointment time to earlier so I had to leave work early. Then though I had some questions it was clear that there really wasn’t time allocated to anything extra. The completed project was done well and cleaned up well.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
3.5

Yes, I recommend this pro

Tom D.
11/2018
5.0
John and Beth did a great job. As someone who has managed hundreds of contractors it was a pleasure doing business. He immediately understood the issue, discussed options, and pointed out other potential things to consider going forward

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janet A.
11/2018
4.0
They were very accommodating on scheduling. Good communication on when our plumber would arrive. He right away knew what was wrong which turned out to be related to a filter we didn't,t know about. He changed the filter and showed us what we needed to do. Very professional and knowledgeable. The only negative was the $190 fee for coming out seemed excessive given the level of the issue and time to fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$190

Alfredo H.
11/2018
5.0
My service person Fernando was extremely courteous and friendly. Job was professionally done.Rate was reasonable especially for a weekend. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenn S.
11/2018
5.0
Friendly reasonably priced on time. Had everything needed on the truck

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

Suzy B.
11/2018
5.0
Gio did an AMAZING job! I put in Home Advisor at around 7, got an appointment less than 5 minutes later. Here by 8:30 and was here until 6:30. Main line from house to meter at street broke. He worked so hard and did exactly what he told us he would do. I would definitely call Gio for all my plumbing needs in the future! He is very pleasant!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike M.
11/2018
5.0
Fernando , with” The Original Plumber” was on time, very professional, friendly and knowledgeable. He found the problem and took care of it. Pricing was reasonable. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John H.
11/2018
5.0
Good prices, awesome work, and great people skills. Couldn't have been better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$234

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

The Original Plumber, Inc. accepts the following forms of payment: CreditCard
Yes, The Original Plumber, Inc. offers free project estimates.
No, The Original Plumber, Inc. does not offer eco-friendly accreditations.
No, The Original Plumber, Inc. does not offer a senior discount.
Yes, The Original Plumber, Inc. offers emergency services.
Yes, The Original Plumber, Inc. offers warranties.

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day