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The Original Plumber, Inc.

septic tank company

About us

The Original Plumber is your preferred one-stop shop for all of your plumbing needs. We handle all aspects of plumbing. Our company has been in business for over 12 years, providing top quality work for multiple reasons: #1 Communication Brandon has an open-door policy with communication. We do not just install, but also educate. You deserve to understand the product being installed on your property. Any relationship will fail without good communication, and with The Original Plumber, communication is always first priority. #2 Quality We install with only the best quality of product. This way we know our products quality will always match our workmanship. #3 Reputation In today's contracting industry, reputation is key. Our company has developed a good name, and we aim to keep it. If you are looking for a quality professional that takes pride in their work, call us. References are available upon request.

Business highlights

21 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.71,379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 901-925 of 1379 reviews

Adam C.
03/2019
5.0
Great to work with. Upfront on best option and provided lifetime transferable warranty on labor and parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doris C.
03/2019
3.0
I think I was highly overcharged for drain basket repair. I told him I just had it replaced. He took away the part and it was not even 3 weeks old. Not saying anything wrong with the gentleman who did work or work done. Just an outrageous price charged. My fault. I was desperate to get fixed, I should have not let him do it after he gave me the price. Should have sent him on his way and got other quotes. Learned my lesson. Was dealing with sick husband and rushed to get it repaired. Again, the gentleman was professional. Friends and family outraged at paying 285.00!

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0


Michael M.
03/2019
5.0
Responsive to the urgent need for repairs. Friendly, knowledgeable and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$115

Jeffrey c.
03/2019
5.0
Quick service and friendly interaction. Explained in detail what they were doing and what needed to be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Matthew A.
03/2019
5.0
Fernando did an outstanding job. He was professional right from the initial inspection letting me know what was needed to bring it up to current codes and recommended the right brand. At first i felt the cost was a little high until I had 2 more quotes come in and had an almost laughable (in a sad way) experience with both of those companies. Fernando was prompt and worked to minimize any inconvenience the process caused. He explained everything and got the job down right. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,336

Kathy E.
03/2019
5.0
The work was excellent, very professional. Thought the price was high, but needed the job done. Received a 5% senior discount for my 92 yr. old mother though. Thought it could be more. Our old plumber, who retired, was more reasonable in pricing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$308

Tim S.
03/2019
5.0
Great choice they were there when they said they would be assessed the problem and fixed it would definitely use them again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kelly K.
03/2019
2.0
The work was not done properly, so, the serviceman had to come back out. He was not thorough in checking his work. I did not feel confident that he knew what he was doing. I was disappointed in the repair service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
4.0


lori t.
03/2019
3.0
Friendly and courteous service. Do not think prices were reasonable for what I had done but Fernando was very nice and provided informative info.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0

Yes, I recommend this pro

John B.
03/2019
5.0
Technician did a great job and was very quick getting job done. Company was easy to deal with and they were out within hours to replace my water heater to get my family back with hot water. Great Job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,490

Kevin M.
02/2019
5.0
Contractor was excellent and went beyond expectations. Work was professional. As phenomenal as he was the price was exorbitant. $300 to cut a little sheet rock... left a little bit of a bad taste unfortunately!!!

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Daniel C.
02/2019
5.0
Did the work quickly for a great price.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$325

Laura M.
02/2019
5.0
Knowledgeable, polite

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric M.
02/2019
5.0
Adam was upfront, honest and treated us like family. Definitely recommend again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$348

Tawnya B.
02/2019
5.0
Fernando was a pleasant and professional plumber. He identified the issue, which was not the pipe, but a toilet inside the house. He also did some preventative maintenance, all in a timely efficient manner. When I called The original Plumber this morning, they had Fernando on his way within an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaux F.
02/2019
5.0
Very good communication!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike P.
02/2019
3.5
They did good work but were unprepared and had to go get parts and were very very expensive. 400+ dollars for 20 -25 minutes work.

Rating CategoryRating out of 5
quality
4.5
value
0.5
responsiveness
3.5

Yes, I recommend this pro

Pedro G.
02/2019
5.0
Call orginal plumbers for a quote for water heater came the next day for quote and started the next day to install and replace water heater

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

james m.
02/2019
5.0
having problems with with tank filling up and not draining toilet not flushing properly need to have them contact me should not be having this problem this soon

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick H.
02/2019
1.0
Had them perform work to finish our lower level to pass a rough building inspection. The work performed was sub standard and did not lay out drains in accordance with design and verbal instructions. The small amount of work they did fail inspection. Not one of the six jobs were finished with four not started. When they showed up again to continue, I told them what they needed to do for the inspection to pass as they assured me it would and was told they needed to give me an additional quote. At that point, I told them to leave my house! The boss called me and started arguing with me and when I was not having any of it , he hung up on me. I wrote the main office an email explaining the problem and told them what I would pay for the work to date. The boss said they did 75% of the work but in reality only, performed approximately 25%. I paid them $3,000.00 for 3 days work. The actual hours worked were approximately 12. You do the math on how much they raped me for!! BE CAREFUL WHEN HIRING THIS COMPANY!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Patricia L.
02/2019
5.0
xxx

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

The Original Plumber, Inc. accepts the following forms of payment: CreditCard
Yes, The Original Plumber, Inc. offers free project estimates.
No, The Original Plumber, Inc. does not offer eco-friendly accreditations.
No, The Original Plumber, Inc. does not offer a senior discount.
Yes, The Original Plumber, Inc. offers emergency services.
Yes, The Original Plumber, Inc. offers warranties.

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day