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The Original Plumber, Inc.

septic tank company

About us

The Original Plumber is your preferred one-stop shop for all of your plumbing needs. We handle all aspects of plumbing. Our company has been in business for over 12 years, providing top quality work for multiple reasons: #1 Communication Brandon has an open-door policy with communication. We do not just install, but also educate. You deserve to understand the product being installed on your property. Any relationship will fail without good communication, and with The Original Plumber, communication is always first priority. #2 Quality We install with only the best quality of product. This way we know our products quality will always match our workmanship. #3 Reputation In today's contracting industry, reputation is key. Our company has developed a good name, and we aim to keep it. If you are looking for a quality professional that takes pride in their work, call us. References are available upon request.

Business highlights

21 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.71,379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 826-850 of 1379 reviews

Rodney C.
05/2019
4.5
They were prompt and straight forward with the work to be done.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$175

Michael A.
05/2019
5.0
Prompt scheduling, excellent customer service and very knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Ram B.
05/2019
5.0
Came on time and completed the work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike M.
05/2019
4.0
very professional and work in. timely fashion. very organized customer service

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Charles S.
05/2019
5.0
They did a great job! Showed up on time very knowledgeable and professional! Looks like I found a Plummer!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michael B.
05/2019
5.0
Chris was very professional. On time, analyzed my issue and worked out a practical solution. Although a little pricey, the quality of the worked performed was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mindy M.
05/2019
5.0
Ryan did an excellent job and was very informative. He gave advise on other projects in our home also. Excellent service. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie W.
05/2019
3.0
expensive to this work

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
3.0

Yes, I recommend this pro

Water J.
05/2019
5.0
....OUTSTANDING !!!!...Absolutely fantastic experience. The Technician (Ryan) was totally professional, friendly and proficient. Totally satisfied with the cost and the work that was done...!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$38,652

Chris M.
05/2019
4.0
The repair that I called The Original Plumber out to do ended up being very simple so I have a hard time justifying a full 5 stars; I would need to see more extensive work. However, the technician that came out was very helpful, professional, competent and friendly. The repair was done quickly and seems to be working well. No complaints; would return for future needs and recommend to others.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Amelia S.
05/2019
5.0
Todd with Original Plumber was very professional and constantly was in contact with me about the plumber that was actually coming. And called back to make sure we were happy with the work. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kieunhi H.
05/2019
5.0
The Original Plumber service was beyond expectation and I would highly recommend. Thank you to Todd who helped to confirmed the appointment promptly! Thank you Ryan, the technician who had helped to fix our bathroom leaks. Ryan was very professional and honest when he came out to give a quoted on the service I needed. Very kind and understanding person. Thank you again for the great service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Olga L.
05/2019
4.5
Excellent service

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sindhu C.
05/2019
5.0
Excellent Service with great customer service!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Bruce V.
05/2019
5.0
Ryan was fantastic! We had a non-emergency. He contacted me probably within a minute of my posting the project on Home Advisor. He came out the next morning, on time. He even texted his status to me. He is courteous and polite, and finished the job quickly. He’ll get all of our plumbing business in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonah B.
05/2019
0.5
Long story short, overcharged me for the amount of work that was done. Paid $500 for 4 pieces of PVC pipe that I could have installed myself. Also, told me that a hole in the tank which is the main reason I called them does not affect anything. When I told them that was the main reason I called them was to fix the hole, they said that since they drained the tank, that the hole does not matter and just stuff dirt next to the hole. Never again will I use or recommend this company to anyone. My advice, find someone else.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


R L.
05/2019
5.0
We were thrilled with everything but the 'sticker shock'. We were told ahead of service what charge would be so it wasn't' sprung on us after the fact. If not for my disability I would have done it for a fraction of the cost.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Ellen M.
05/2019
5.0
Very knowledgeable, efficient technicians. Kevin did a fantastic job! I will use them again for my next plumbing project.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$478

Kathy D.
05/2019
5.0
Gave quote over the phone. Quote was cheaper & reasonable for changing out hot & cold valve under kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy D.
05/2019
5.0
They gave me a quote over the phone. Had the Hot Cold valve replaced underneath kitchen sink. The price was reasonable & better than other plumbing quotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted D.
05/2019
5.0
They came the same day an finished. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300,000

Richard D.
05/2019
5.0
Fast response (next day), on time for the appointment and completed the job as planned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

The Original Plumber, Inc. accepts the following forms of payment: CreditCard
Yes, The Original Plumber, Inc. offers free project estimates.
No, The Original Plumber, Inc. does not offer eco-friendly accreditations.
No, The Original Plumber, Inc. does not offer a senior discount.
Yes, The Original Plumber, Inc. offers emergency services.
Yes, The Original Plumber, Inc. offers warranties.

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day