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The Original Plumber, Inc.

septic tank company

About us

The Original Plumber is your preferred one-stop shop for all of your plumbing needs. We handle all aspects of plumbing. Our company has been in business for over 12 years, providing top quality work for multiple reasons: #1 Communication Brandon has an open-door policy with communication. We do not just install, but also educate. You deserve to understand the product being installed on your property. Any relationship will fail without good communication, and with The Original Plumber, communication is always first priority. #2 Quality We install with only the best quality of product. This way we know our products quality will always match our workmanship. #3 Reputation In today's contracting industry, reputation is key. Our company has developed a good name, and we aim to keep it. If you are looking for a quality professional that takes pride in their work, call us. References are available upon request.

Business highlights

21 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.71,379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 76-100 of 1379 reviews

Leo K.
04/2022
0.5
Overcharged me $300 for stopping a kitchen faucet drip. Office person was unhelpful and not customer friendly.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Walt P.
04/2022
5.0
He knew what he was doing and a yes or no sir guy. Fast Worker

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Henry S.
04/2022
5.0
Very competent, professional, prompt, and helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John K.
04/2022
5.0
Excellent Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike J.
04/2022
5.0
Knowledgeable, professional and fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$5,230

Jeanne H.
04/2022
5.0
I had an appointment with this company the day after I called. The service person was courteous and polite and tested the dishwasher to make sure it didnâ t leak. There is a leak under the sink that needs to be looked at again but overall a nice company

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$250

David R.
04/2022
4.0
Good but a little expensive!

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
4.0

Yes, I recommend this pro

Clay M.
04/2022
5.0
Nick and Chase were awesome workers. I would recommend this service to anyone. The company was able to fit me in on very short notice and explained everything and answered all questions. I can't say enough good things about those guys. I'll use the Original Plumber again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

henry s.
04/2022
4.0
They charged a surcharge because the tank was full.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Thomas A.
04/2022
5.0
Very professional. Provided clear estimate, gave reminder of appointment and the technician was prompt, courteous and did an excellent job. There were no surprises, the work was performed as promised, and the charges were as agreed with no upsell.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$350

BRETT D.
04/2022
5.0
prompt, fair, great work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert M.
04/2022
3.5
Very professional, courteous, and on time.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Michael S.
04/2022
5.0
They delivered on what they promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark G.
03/2022
4.0
They did a good job in a decent amount of time to fix my leak. One thing I didnâ t like was the water mess that was left in my basement after the installation of a new shutoff valve

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Roya R.
03/2022
0.5
I do not recommend this company. They are Unprofessional , unreliable after signing the contract nobody answers your phone call, they said it is a one-week job, it has been over a month now and still not finished and they do not even know when the will be finished. Disaster, unorganized company.

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
0.5


Jay L.
03/2022
2.5
Everything started off great with my project from the initial call. Once we agreed on a price we scheduled a start date. On the project start date I received a text message with a nice bio write up of my tech that was ?supposedly ? en route to my property. When they arrived it was 2 totally different ppl that had no idea of who that text message was referring to. The guys seemed knowledgeable so I proceeded with my full rough install. Well these guys only performed inside work so another guy arrived named Zach. He was the ?outside? contractor that was in charge of running my main plumbing and sewer line. Well Zach was very short in what he planned to do and was strictly about money. After we finally agreed on a plan to connect my plumbing. I said the docs and before he finished the job he was asking me for money. A job that was suppose to take a day took a week to complete. It took me calling several times to the office to get someone to call me back or get a status. Zach came back out and finished but it was a overall bad experience. Christi from the office was great but I wish the entire team had her service level.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
0.5


Emile F.
03/2022
5.0
good tem ...efficient, thorough

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,800

Clayton R.
03/2022
5.0
They were able to come the same day and were fast efficient with professional work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$5,130

christopher c.
03/2022
2.5
Inferior workmanship. has not completed all work yet.

Rating CategoryRating out of 5
quality
2.5
value
2.0
responsiveness
2.5


Alan L.
03/2022
4.0
good but pricy

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Lizet D.
03/2022
5.0
Michael was very helpful and honest about what the real problem was.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Marianne F.
03/2022
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis A.
03/2022
5.0
I was contacted by Customer Service who referred me to the manager, who sent out Brian P. Brian P came out. He was very good and attentive. He said my issue was under warranty and I did not have to pay anything. He fixed the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc C.
03/2022
5.0
The team did a great job with our septic system. Cleaned and repaired the entire system. We should be good for a long time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elaine L.
03/2022
4.0
Had a gas valve replaced on hot water heater. Everything seems great but the price. Probably was the going rate for the job though. Part is $150 on Amazon, so I would have preferred to order it myself and have it installed but they charge $50 more for the job to do that. Job cost $595. If I purchased valve it cost $495 to install making total $650, making it $50 more. Donâ t understand that, but installer did a good job as far as we can tell and did have to drain heater to get job done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

The Original Plumber, Inc. accepts the following forms of payment: CreditCard
Yes, The Original Plumber, Inc. offers free project estimates.
No, The Original Plumber, Inc. does not offer eco-friendly accreditations.
No, The Original Plumber, Inc. does not offer a senior discount.
Yes, The Original Plumber, Inc. offers emergency services.
Yes, The Original Plumber, Inc. offers warranties.

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day