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The Original Plumber, Inc.

septic tank company

About us

The Original Plumber is your preferred one-stop shop for all of your plumbing needs. We handle all aspects of plumbing. Our company has been in business for over 12 years, providing top quality work for multiple reasons: #1 Communication Brandon has an open-door policy with communication. We do not just install, but also educate. You deserve to understand the product being installed on your property. Any relationship will fail without good communication, and with The Original Plumber, communication is always first priority. #2 Quality We install with only the best quality of product. This way we know our products quality will always match our workmanship. #3 Reputation In today's contracting industry, reputation is key. Our company has developed a good name, and we aim to keep it. If you are looking for a quality professional that takes pride in their work, call us. References are available upon request.

Business highlights

21 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.71,379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 1176-1200 of 1379 reviews

Norman W.
02/2018
1.0
This company never showed up. Had an appt. window that said 1030-1130, no phone call or text, I tried to call and text them and received no answer or response. I did find an email sent around 1140am stating they were running behind, but still no show or call after that. Waited past 1pm and no one shkwws up or called. Very poor service.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


eddie l.
02/2018
5.0
Showed up on time for estimate and to do the work. Didn't have to wait for hours for them to arrive. Provided good, quality work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard R.
02/2018
5.0
Technician was very courteous and professional. I would definitely use them for future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$205

Allie C.
02/2018
5.0
Organized professional and did a great job. Price was fair and we would use them for all our plumbing needs. Taylor was great and the owner was wonderful to get the job detail going immediately. No need for the rest when they are the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan F.
02/2018
4.5
Taylor showed up promptly and was very honest and presented options. I would hire them again.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

KV P.
02/2018
5.0
very good on customer service and asked questions about the project and answered everything and did great job on the over all project and Taylor was a great help for the water heater and he knew his information

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dean C.
02/2018
5.0
Adam and Todd were both very professional and courteous. They did excellent work and took excellent care with our property. The explained what the problem was and the repair that was necessary and the cost up front. We will call them for any future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$59

RHONDA S.
02/2018
4.5
Got there on time, explained everything I could possibly want to know about what could be the problem with my water heater, work done promptly. They wanted to make sure I knew if this didn't resolve the problem to call them immediately and they would be right back. So far, so good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$318

Cynthia R.
02/2018
2.5
I did not get the expert they told me was coming. Instead they sent someone else. The men were polite but I felt they were very expensive for what was done. They capped an outside water line and blew out some water from the hot water heater. That cost over $500.00. They tried to sell me more than was needed but fortunately I had someone there who saved me from making a mistake. They told me I needed to install something to limit water pressure from the street or I would not be able to sell the house. I did not have them do that and have since found ,from the realtor I listed with, it is not required. I think the plumbers should not have tried to represent themselves as real estate/code inspectors. My bill started out at $750.00 as a quote to install the item which lowers the water pressure from the street but they came in later and said they looked and there would be more digging involved so it would be even more. That is when I began to feel as though they thought I was a sucker and when I told them no.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
3.0

$500

Jeff P.
02/2018
5.0
Taylor did a great job. Trustworthy guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wendy M.
02/2018
5.0
Terrific service and extremely organized! I called them from Maryland to fix my in-laws toilet. They were so understanding. And they did a GREAT job, they were efficient, and payment was modern and easy with a swipe of the credit card. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Trina W.
01/2018
5.0
These guys are amazing!! This will be my plumbing company for LIFE!! Randall was great, for nice, explained everything, very detailed!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Alison S.
01/2018
5.0
Very timely, professional and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Bill Shepp S.
01/2018
5.0
The service was prompt and good. Technicians were polite and capable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$275

Steve M.
01/2018
5.0
Timely response, clear expectations given in advance, great execution of service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Catherine K.
01/2018
5.0
Techs Adam and Todd are very professional efficient were awesome ,changed my gas tank water heat ,the best off all6 year warranty I love it, great job guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelsey H.
01/2018
5.0
Fast, efficient, knowledgeable and friendly. Would definitely recommend to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jean A.
01/2018
N/A
I am a widow and some people take advantage of me. The repair people turned off my water to hot water heater patched the pipe left their trash in the floor. No help to clean and no sheetrock replaced and they charged me $560.00. I thought they would do more. Thats more than i can afford for 15 min.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
2.0


Laurie H.
01/2018
5.0
Adam and Todd were awesome! They came out and serviced my tankless. While they were out, they noticed a hose was leaking and fixed it free of charge. They have gone over and beyond to make sure everything is running efficiently.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Neil H.
01/2018
5.0
Great experience. Job was completed quickly with no surprises. Price was just what I expected. Would definitely hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen C.
01/2018
5.0
They were on time and very efficient and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

The Original Plumber, Inc. accepts the following forms of payment: CreditCard
Yes, The Original Plumber, Inc. offers free project estimates.
No, The Original Plumber, Inc. does not offer eco-friendly accreditations.
No, The Original Plumber, Inc. does not offer a senior discount.
Yes, The Original Plumber, Inc. offers emergency services.
Yes, The Original Plumber, Inc. offers warranties.

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day