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The Original Plumber, Inc.

septic tank company

About us

The Original Plumber is your preferred one-stop shop for all of your plumbing needs. We handle all aspects of plumbing. Our company has been in business for over 12 years, providing top quality work for multiple reasons: #1 Communication Brandon has an open-door policy with communication. We do not just install, but also educate. You deserve to understand the product being installed on your property. Any relationship will fail without good communication, and with The Original Plumber, communication is always first priority. #2 Quality We install with only the best quality of product. This way we know our products quality will always match our workmanship. #3 Reputation In today's contracting industry, reputation is key. Our company has developed a good name, and we aim to keep it. If you are looking for a quality professional that takes pride in their work, call us. References are available upon request.

Business highlights

21 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.71,379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 1126-1150 of 1379 reviews

Clayton F.
05/2018
3.0
The work was appropriate but he left mess.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

Jan H.
05/2018
5.0
showed up right on time. very nice and explained the project well

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Maddison B.
05/2018
4.5
Trent was very professional, explained all actions and parts that would be required for the repair. Price was a bit more than i expected, but i could tell they were trying to work with me - gave me options for every step before they began the work. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Carol G.
05/2018
4.5
Steve did a really good and fast job of replacing my under the sink sump pump. I was surprised at the cost, but overall pleased

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$489

Paul H.
05/2018
5.0
Wonderful people to work with. Was on-site when I needed them and did good quality work. I would recommend them to anyone. I broke my water line from the street to the house and had water going everywhere. They responded very quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$325

Raymond P.
05/2018
5.0
Excellent service very clean worker, I like that he explained everything so anyone would understand.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jeff D.
05/2018
4.0
They were reasonable.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0


Jane G.
05/2018
5.0
Adam and Todd came in assessed problem and gave me options. Very professional and personable. Might be a bit high on price, but I was very pleased with the work and would call them again. We like dealing with locals and small business whenever possible.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$150,000

Sharon S.
05/2018
4.0
They never did give me a receipt for the work, said it would be coming via email, which it did not. Other than that, I was satisfied with the work.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro
$150

David B.
05/2018
4.0
They came here with a quote to replace a water heater in a timely manner. I was expecting a lower price, but they did good job, and I am happy with the results.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

April G.
05/2018
5.0
Amazing customer service. Very professional, yet personable too. Adam and Todd were wonderful, they truly care about their customers and treat you like family, not like other companies that just care about money. I would recommend this company to anyone. I will definitely give Adam, Todd and the Company a 110% rating!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$284

Sandra A.
05/2018
5.0
Very prompt and quick to get an appointment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$205

Thomas B.
04/2018
4.0
A little high on price but good as far as plumbing goes.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro
$375

Helen L.
04/2018
4.5
Taylor was prompt, seemed quite knowledgeable, courteous. So far, so good.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon p.
04/2018
0.5
Stay away

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Greg W.
04/2018
5.0
2 guys came ahead of the scheduled time. They went right to work to review the problem. They quickly fixed my issue with the parts they had on their truck. I am very happy with the service and work I received and would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Max M.
04/2018
5.0
Very good work.l

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Shane B.
04/2018
4.0
I thought they were a bit overpriced, but quality of work and customer service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jessica P.
04/2018
5.0
Stephen was amazing. Very professional. Will definitely call them for any future plumbing working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Oliver M.
04/2018
4.0
They effectively cleared a clog in the kitchen pipes. When I asked in advance the cost to root the pipes I was told they couldn't provide a standard cost but when they went to the site to do the repair I was given a std cost....wish they had told me that in the beginning as I had cheaper rates for same procedure from other providers.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$325

Jeff T.
04/2018
5.0
Had a new Rheem water heater installed. They were efficient and did s good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nichole G.
04/2018
5.0
We had an unexpected clog after buying our new home. Taylor came in and quoted us below the plumber that first visited situation. We had the understanding that the cost could go up once he started the project. I consulted with one other plumber before hiring Taylor (original plumber). I felt confident that the original plumber would do the best job for the best price. The day the project began the plumber noticed severe issues with the already installed plumbing and ensured that I was brought into the loop before they began working. I agreed to the alterations and they started work. I know the circumstances were far below what any person or plumber would want to take on and Taylor (original Pumber) were beyond respectful and professional of the circumstances. They completed the job as expected, cleaned up, and provided additional assistance for “other” issues that still remained outside of the initial issue. I would highly recommend this company based on their customer service, cost, but most importantly straight up knowledge of plumbing. Taylor brought in multiple plumbers to view the circumstance and ensured everything was done to what I agreed and was the best option. I would also recommend Adam and Todd as they joined the team during the beginning and finishing of the event. Adam and Tood went above and beyond to come back the next day to follow up and assist in any way they could even on their lunch break. Overall I couldn’t have had a better experience and would recommend this company and the above individuals for any and all plumbing issues!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

The Original Plumber, Inc. accepts the following forms of payment: CreditCard
Yes, The Original Plumber, Inc. offers free project estimates.
No, The Original Plumber, Inc. does not offer eco-friendly accreditations.
No, The Original Plumber, Inc. does not offer a senior discount.
Yes, The Original Plumber, Inc. offers emergency services.
Yes, The Original Plumber, Inc. offers warranties.

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day