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The Original Plumber, Inc.

septic tank company

About us

The Original Plumber is your preferred one-stop shop for all of your plumbing needs. We handle all aspects of plumbing. Our company has been in business for over 12 years, providing top quality work for multiple reasons: #1 Communication Brandon has an open-door policy with communication. We do not just install, but also educate. You deserve to understand the product being installed on your property. Any relationship will fail without good communication, and with The Original Plumber, communication is always first priority. #2 Quality We install with only the best quality of product. This way we know our products quality will always match our workmanship. #3 Reputation In today's contracting industry, reputation is key. Our company has developed a good name, and we aim to keep it. If you are looking for a quality professional that takes pride in their work, call us. References are available upon request.

Business highlights

21 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.71,379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 1101-1125 of 1379 reviews

Duane P.
06/2018
5.0
Happy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer P.
06/2018
5.0
Adam was honest, professional and detail oriented. They were a big help in getting a bunch of small issues fixed. He clearly explained everything to me and the work was completed promptly. Fair pricing and great service, will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
06/2018
5.0
Excellent service and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aisosa d.
06/2018
4.0
They are knowledgeable about the job.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Don B.
06/2018
5.0
The only problem I have was not with The Original Plumber, but with HomeAdvisor giving me a choice in WoodStock,Ga when I am in Lawrenceville, Ga , 2 hrs away. I was very pleased with the job they did, customer service and Mr David O' Conner, very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$373

Karen W.
06/2018
5.0
Adam was very nice to work with. He was able to find a solution to our problem that was less costly. Showed up on time for consultation. Then completed the large project the next day. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Nancy R.
06/2018
5.0
Excellent customer service. Finished before promised time. Very professional and work space neat and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$4,500

John C.
06/2018
3.5
Well done job !!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Manatsawani M.
06/2018
5.0
Pro is knowledgeable and has excellent customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna C.
06/2018
5.0
Knowledgeable and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Lori M.
06/2018
5.0
On time, cleaned up after each job. Warranty their work.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

June S.
06/2018
4.5
They were professional and they showed up at the time stated and the work was completed in a very timely matter.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Maxie M.
06/2018
1.0
The work to replace the hot water heater was done well, but the charge was $1,745. I talked to a HomeAdvisor (actually 4 people at HomeAdvisor) about the cost. I was told that HomeAdvisor had a cap on what a customer would be charged for a hot water heater and the cap was $1200. Since then, other licensed plumber has said that most charges are $900 to $1000.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
2.5

$1,745

Tim F.
06/2018
4.0
Original Plumber was on time waiting when I got there at my rental property. After I cut my ceiling open we tested and diagnosed leak and he gave me the quote to replace upstairs tub drain and overflow that had leaked for a while. Replaced it fairly quickly from below and was very professional. I don't know plumber rates but for the short time it took to replace, the $425 price seemed a little high but not something I could have done myself, so I would call them again when I have a job I can't do myself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$425

Hal S.
06/2018
4.0
Use Stephen if you can.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Larry S.
06/2018
5.0
Adam Burton did a fantastic job and gave me advice that saved me money. Adam and The Original Plumber will be my go to team for all future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca S.
05/2018
5.0
They ran just a tad late but they called to let me know. They were professional and very pleasant. I've asked for an estimate on a different project. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig P.
05/2018
5.0
service man wen tout of his way to complete job. I had purchased the toilet to be replaced and it was broken. Service man took the time to return the toilet and get a new one so he could finish install

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$320

Juliana W.
05/2018
5.0
Quick to respond, easy to work with, showed up on time and explained the work needed. took care of it on the same visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carlos A.
05/2018
5.0
Trent showed up on time and completed the work as agreed. He was careful to make sure everything was working before he left and I have had no problems with the work completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$380

Kim S.
05/2018
5.0
They are timely and affisent will use them again if needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Douglas E.
05/2018
4.0
.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Gary L.
05/2018
5.0
It was nice that they had a helper. They gave a good impression right from the second they arrived. Had to choose between them and another HA plumber right on the spot. They played it cool and keep a friendly attitude while I thought it over. It was really an easy decision because the guys at The Original Plumber gave me confidence they could do the job and they did for the agreed price. Happy customer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$353

Scott B.
05/2018
5.0
They did a great job. They came in and knocked it out in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kaley M.
05/2018
4.5
They were on time and very polite and helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

The Original Plumber, Inc. accepts the following forms of payment: CreditCard
Yes, The Original Plumber, Inc. offers free project estimates.
No, The Original Plumber, Inc. does not offer eco-friendly accreditations.
No, The Original Plumber, Inc. does not offer a senior discount.
Yes, The Original Plumber, Inc. offers emergency services.
Yes, The Original Plumber, Inc. offers warranties.

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day