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The Original Plumber, Inc.

septic tank company

About us

The Original Plumber is your preferred one-stop shop for all of your plumbing needs. We handle all aspects of plumbing. Our company has been in business for over 12 years, providing top quality work for multiple reasons: #1 Communication Brandon has an open-door policy with communication. We do not just install, but also educate. You deserve to understand the product being installed on your property. Any relationship will fail without good communication, and with The Original Plumber, communication is always first priority. #2 Quality We install with only the best quality of product. This way we know our products quality will always match our workmanship. #3 Reputation In today's contracting industry, reputation is key. Our company has developed a good name, and we aim to keep it. If you are looking for a quality professional that takes pride in their work, call us. References are available upon request.

Business highlights

21 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.71,379 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.8
Showing 1051-1075 of 1379 reviews

Jesse P.
09/2018
5.0
The service tech Gino was awesome. We opened both sides of the septic tank and cleaned the filter. Gino put the filter and lids back on and I covered them up. When he told me $289.00 I was shocked. But of course ooh paid it. I think that amounts to a $79 service call and $100 an hour labor. I think that ju s extreme. But I am happy that my septic tank is flowing again. Thank You!

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Lisa W.
09/2018
5.0
This company i can not say enough they are so awesome. They came asap. Dave was my service guy and he was so knowledgeable. He took the time to explain everything i need to know about hot water heaters. Taught me more so much about it. And was so professional and on time. Answered my questions and was so patient with me. I would so recommend him and ORINGAL PLUMBER to everyone i know. He made my bad experience seem not so bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David W.
09/2018
5.0
They clean up and on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Srini P.
08/2018
5.0
very punctual.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Kerry M.
08/2018
5.0
On time, explained everything, polite, professional, and left area very clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Lorraine D.
08/2018
5.0
I was surprised how easily and quickly everything went. They phoned to see if I wanted them a little earlier, which was great, and I agreed. Work was excellent. I will definitely use this service again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$366

Betsy G.
08/2018
5.0
Worked with Stephen to replace our water service line that was leaking. He gave us a very thorough explanation of the recommendation and was very knowledgeable. They went under our driveway and didn't have to bust it up or anything! Have since used them again which I am about to write another review for. So glad to have them as our go to for plumbing needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,800

Roger P.
08/2018
5.0
Very competitive pricing! Excellent work. Knowledgeable.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

tim g.
08/2018
3.0
They responded to my request in a short time period and we made an appointment for the following day. Stephen showed up right on time. He did a great job moving a 34 in water heater through a 33 in doorway. But the price for the water heater was way outside my budget, it would have been better to have options outside of the Bradley White brand.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Bryan P.
08/2018
5.0
We had a clog that just would not unclog. We tried everything we knew ourselves, from a plastic drain snake to a metal multi-feet long snake to an expensive drill attachment from a home improvement store. Original Plumber responded quickly, and the men who came were very friendly and cost-conscious. After trying the normal ways to find a clog, the men would not be bested. One hung out the window of the restroom as the other went outside in the heat to locate the roof vents. Then they both willingly went up into our super-hot attic to unclog the clog that was ABOVE the bathroom in the attic. Then they got me in touch immediately with a wonderful water removal service for the damage to our ceiling. I was highly impressed with their troubleshooting and perseverance. Top-rate all around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Tony B.
08/2018
2.5
Very pricey and not very accommodating in any regard.

Rating CategoryRating out of 5
quality
3.5
value
1.0
responsiveness
2.0


Stephen D.
08/2018
5.0
The organization was quick to respond and did a great job on my garbage disposal. The warranty is second to none and I would definitely use them again. Steve D Woodstock, GA

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$386

Ruthe P.
08/2018
5.0
The office personnel were extremely nice, accommodating and flexible. The plumber was extremely nice and pofessional. Price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynn K.
08/2018
5.0
I had a pipe burst in my ceiling. Adam came within hours of my call and immediately diagnosed that my pressure valve had malfunctioned and created the backup of water from my hot water heater and the line burst at the ceiling. He replaced the valve and then he and Todd replaced the entire line. They were professional and personable. They even went above the norm and drained all the water out of the pan under my A/C to be sure that it was only run off from the water leaking into my utility from from the leaking pipe. Would recommend highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary S P.
08/2018
5.0
I had most of the sewer line running to my home replaced. Trent did the job the next day and it only took about 1 half a day to complete the job. The guys took extra care not to tear up my yard with the heavy machine and they were very polite.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,844

Sallie J.
08/2018
5.0
We were very impressed with the service they offered and preformed.They were personable and polite .Taylor was ahead of time and made us feel very confident that we were with someone who cared about us and our need.He and his Company went over and above to take care of our project.Would recommend the Original Plumber Company to anyone . Highly recommend there service.Completed to project ahead of schedule and made sure we were satisfied with the service.Took his time to make sure there were no other problems that might need addressing in the future also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

kevin a.
08/2018
2.5
Arrived early, then went out for parts and was gone almost two hours.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
2.0

Yes, I recommend this pro
$600

Steve D.
08/2018
5.0
They came out the same day and installed a hot water heater. Good people and they do good work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

Tars M.
08/2018
5.0
They came, they saw, and they fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Juan Carlos A.
08/2018
5.0
They were very responsive. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dinesh N.
08/2018
5.0
Great customer service to start with and perfect pricing. I couldn't more happy with the work. Adam and Todd were very courteus and educating. I am glad I choose their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$535

Greg P.
08/2018
5.0
Installed new fawcet in kitchen. Good job - completed in one hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

carl s.
08/2018
5.0
When the repair work "grew" beyond the initial bid, the price did not change. They do what they say they will do!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Alison R.
07/2018
5.0
Very thorough and knowledgeable.also courteous

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$179

Ms V.
07/2018
5.0
great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

septic tank company

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

The Original Plumber, Inc. accepts the following forms of payment: CreditCard
Yes, The Original Plumber, Inc. offers free project estimates.
No, The Original Plumber, Inc. does not offer eco-friendly accreditations.
No, The Original Plumber, Inc. does not offer a senior discount.
Yes, The Original Plumber, Inc. offers emergency services.
Yes, The Original Plumber, Inc. offers warranties.

Contact information

113 N. Gate Industrial Drive, Ball Ground, GA 30107

https://theoriginalplumber.com/

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day