Family owned & operated. Cost is determined by the job and quoted from a published menu price guide before we begin the work so you know how much it will cost. $69 travel charge. Look online for the Angie's List coupon for your first service call with us. All employees have passed drug-screening and background checks. We value all of our customers, and strive to provide them with the highest-quality service possible. All of our technicians go thru extensive ongoing training to improve techniques and learn about new products. We are not a commission pay company which ensures that our techs will never sell you anything that you don't need. We have won the Angie's List super service award for a number of years now.
Business highlights
40 years of trusted experience
Services we offer
Plumbing, sewer cleaning & jetting, camera inspections, new installations, sewers, water heaters, tankless, gas lines, faucet, toilet repair, appliance install & removal.
They arrived on time and tried to repair the damage, but being an older pipe they told us that it may not hold. They suggested the replacement would be most cost effective and more likely to last. They accomplished this very quickly and effectively.
Description of Work: They came and replaced the pipe outdoors that had burst and causing flooding in our yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Mimi Z.
12/2012
5.0
plumbing
 + -1 more
Excellent work, professional plumber, expensive but trustworthy.
Description of Work: Fived toilet leak, fixed two leaky faucets.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Penelope B.
12/2012
5.0
plumbing
 + -1 more
We weren't sure if the leak was due to a malfunction of the irrigation system or a plumbing problem inside the house (with toilets or leaky pipes). They had procedures in place to quickly determine the cause of the trouble & stayed with the problem until resolved.
Description of Work: Analyzed a plumbing leak which was causing extrordinarily high water & sewer bils.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
douglas C.
11/2012
5.0
water heater repair, wells
 + 0 more
They came out promptly and did a good job.
Description of Work: They replaced a water heater and a sump pump on the same day we had problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
George C.
11/2012
5.0
plumbing
 + -1 more
The technician arrived on time and completed the work in a timely and professional manner. He was courteous and advised me of what the problem was in my home that included the water pipes making a noise. He replaced a water pressure valve that resolved the problem and also repaired a leaking toilet and repaired a water faucet handle in the bathroom. I would certainly recommend them to anyone needing plumbing related work done at their home.
Description of Work: The technician diagnosed and repaired a leaking toilet, repaired a handle on a bathroom faucet and replaced a water pressure valve.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Margaret B.
11/2012
5.0
plumbing
 + -1 more
The gentleman was very, very nice. He answered all of my questions I had and was very knowledgeable He knew exactly what he was doing,. He was very professional all the way around.
Description of Work: Purchased a Big Deal for $150 of Zurn Plumbing Services!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Scott C.
11/2012
5.0
plumbing
 + -1 more
thought it was simple leak but was told it was in wall behind and had such a unique shower assembly that speality part needed to be found that was very expensive. Good work but it was about 3 times as much as I thought going in but Im not a plumping specialist
Description of Work: Leak behind shower faucet in master bath. Do validate the replacement cost of parts in higher end bathroom fixtures. Go online and call the 800 numbers to see if that failure is typical and what parts really need to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
JAN R.
11/2012
4.0
water heater repair
 + -1 more
The price was fair but was more than expected. They were clean, efficient, and on time. They provide the cost prior to the work. There was no difficulties with their service.
Description of Work: They have done a lot of work for me. More recently, they installed a hot water heater.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,999
Tim W.
11/2012
5.0
plumbing
 + -1 more
The company came out to our house three times - first for an estimate and then twice for the services. At all times, the company communicated well, was punctual, courteous and professional. Their work was great and they were very neat and tidy. I would recommend to a friend and will use them again myself. The company estimated the work well and let us know how performing relevant additional work would affect the price. They came in on budget.
Description of Work: Zurn helped us with our bathroom remodel. We needed to install and move several plumbing fixtures.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Erach B.
10/2012
5.0
plumbing, drain pipe
 + 0 more
I called on a Saturday night and because the drain sealring was broken and leaking at the floor of the toilet (easily controlled by simply not using the toilet) we arranged for work the next morning.There was no extra charge for coming out on a Sunday. They came exactly on time, had the parts they needed to fix the job, were done in an hour, and best of all, cleaned up after themselves better than I could have done myself. The price was very reasonable for the job they did. Excellent!! I would use them again anytime I had a plumbing job.
Description of Work: The Ring seal anchoring the toilet bowl to the floor was cracked and the bolt broken from overtightening causing the toilet to shift slightly now and then and cause a leak onto the floor around it. The tolet bowl needed to be removed, the ring repaired and the wax seal replaced then the toilet needed to be replaced and resealed around the outer edge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
TERRENCE D.
10/2012
5.0
plumbing, water heater repair
 + 0 more
Overall, Zurn always has done a great job for us. No complaints as to the quality of their work or professionalism. Great company.
Description of Work: Zurn installed our tankless water heater, as well as various plumbing repairs. I always am impressed by the quality of their work. Their prices, on the other hand, reflect that quality. They are not the most cost-effective option.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sydney S.
10/2012
2.0
plumbing
 + -1 more
I did not ask in advance about the advertisement. The $49.00 was towards a certain amount of work to be done. I was going to have them install a toilet but I called and they quoted around $300.00 which I thought was pretty high. I broke a pipe in my tub and decided to have them come and do the repair. They said the only way they could get it fixed was to cut through the ceiling. The work took quite a while longer than I think they expected and they had to call an extra person to come and help with the work. I was very frustrated with them on two counts: when they finished they had the faucet about an inch from the wall upstairs and that just did not fit well and they did not wear boots and there were quite a bit of heel marks on the floor which I had to clean. They did come out to repair the work but that took a while.
Description of Work: This was for plumbing repair.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$350
Martha M.
10/2012
4.0
plumbing
 + -1 more
The repairman from Zurn was on time, gave a clear evaluation of the issues and completed the job as expected.
Description of Work: Replaced the disposal.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$255
Daniel C.
10/2012
1.0
plumbing
 + -1 more
I called Zurn Plumbing on 10/10/2012, described in detail my situation (shower upstairs leadking downstairs, and setup an appointment for the next day. I called back later that afternoon to specifically ask how much the service call would be. I was quoted $119.00. When the Technician Alex came out on 10/11/2012, I showed him the area downstairs and shower upstairs. The first thing that he said was that it was going to be $119.00 plus a 1/2 hourly rate of $30 before any work was done. I meditatively asked the technician to leave and called Zurn plumbing to let them know that I was not happy with their bait and switch policy. The receptionist asked to put me on hold so that I could talk to the owner and I declined. I informed them that if they wished to speak to me about this they could call me back. They chose not to.
Description of Work: No services were performed. I asked the technician to leave when he started to change the quoted price.
Rating Category
Rating out of 5
value
1.0
Response from Zurn Plumbing Service Inc
This Client was told as we tell all new customers that our minimum is $119.00. Our Technician mentioned if he had to cut the ceiling to further diagnose his leak that it would go beyond the minimum charge. As soon as that conversation happened he threw us off his property and wouldn't pay the minimum nor give the technician a chance to explain the process or charges. We wish this customer finds what he is looking for in another plumbing service because we weren't able to meet his needs. Respectfully, Matthew R. Zurn General Manager
BARB R.
10/2012
5.0
plumbing
 + -1 more
I contacted a couple of other plumbers regarding needing the expansion tank replaced and was offered appointments in 48 - 72 hours. When I called Zurn, they'd just had a job cancel and had a tech available. Paul was at my house within about a half hour, inspected the leaking tank, agreed I needed a new one, replaced it and had everything back and working for me within an hour. It went as smoothly as it possibly could. He then doublechecked our water pressure in our house at an outside spigot to make sure it was within the appropriate range. The only disappointment for me was that Zurn's coupons are all for first time users; we'd used them a couple of times before. And, of course, I'd use them again.
Description of Work: Our water heater expansion tank began to leak and needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Melanie F.
09/2012
5.0
plumbing
 + -1 more
Very easy to work with, professional and knowledgeable.
Description of Work: Installed plumbing for small kitchen sink
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Virginia G.
07/2012
5.0
plumbing
 + -1 more
A very professional and gratifying experience. Work done to complete satisfaction--promptly and efficiently
Description of Work: Repaired broken toilet;Arrived promptly; reviewed situation; gave estimate; completed work and cleaned up after them. Very professional and personable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Robert S.
06/2012
3.0
plumbing
 + -1 more
I bought a coupon for $49.00 for $150.00 of work and when they came out they said there was going to be some extra charges for the things I needed done. I purchased both the toilet and sink my self and just needed them to install them. They kept charging me extra for the things I needed. I was in the middle of a move and I needed the jobs done so went ahead to did it. They did a good job but where way over price.
Description of Work: I had them come out and do some services like install a toilet and sink.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$700
Response from Zurn Plumbing Service Inc
I have reviewed the charges versus what was done for this client. I'm sorry if the impression was given that the big deal would cover all of your plumbing work because it wasn't our intent to mislead customers into thinking that. I have spoken with the Tech and he followed company policy by providing pricing prior to doing the work and the client agreed to it before we started. As for the work itself we had two men on the job over 3 hours not including travel time to exchange the toilet and pedestal lavatory. This client paid $642.74 after using their coupon that by my evaluation seems to be fair based on time spent and the job completed. Respectfully, Matthew R. Zurn General Manager
LEA C.
05/2012
5.0
plumbing
 + -1 more
Our shower had not had hot/cold water control since Christmas. We had place a call to AHS, our home warranty service, and over the course of 5 months, had dealt with multiple plumbing companies, several parts replacements, to no avail- still no working shower. Finally, AHS agreed to letting us either find our own plumber, or giving us a credit to replace our shower tower. Zurn was obtained from Angie's list. We setup the appointment as a 'replace shower tower quote', since no other company had been able to fix the problem. When they arrived, he determined that the hot and cold supply lines were reversed. It took him approximately 45 minutes to fix the lines. Once this problem was resolved, the shower temperature controls are working just fine. No parts were needed. Thanks Zurn!
Description of Work: Initially, the purpose of the visit was for a quote to replace our shower tower, which could not be fixed by four other plumbers prior. The services provided ending up being a repair of current shower tower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rich M.
05/2012
1.0
plumbing
 + -1 more
I called them to give me an estimate on running gas line to new gas range. After service call charge and time estimating job, charge was $200. I can see the reason for the service call, but to charge me an hourly rate to give me an estimate doesn't seem right. Since he was already there, I had him fix a leaky supply line valve. He finished that in less than 5 minutes. Their estimate was over $1100. I called Johnny Castarano of Christian Plumbing (404) 456-9355 and they came out promptly and gave me an estimate -- No Charge. Their estimate was $750. After it was done, he knocked off $50, so I got the job done for $700. Very professional and obviously much more reasonable than Zurn.
Description of Work: Provided estimate for running gas line to stove. Repaired valve on water supply line to toilet.
Rating Category
Rating out of 5
value
1.0
responsiveness
5.0
punctuality
5.0
$200
Kathy H.
05/2012
5.0
plumbing
 + -1 more
We've used them from time to time for at least five years. He's a good neighbor, he comes over and fixes small things at no charge.
Description of Work: Repaired a leaking pressure release valve that had got stuck open.
The service went very well. His price was relatively competitive. His people did a superb job. We had a long line that had to go through the basement and to the side of the house. We hadn't any problems with it.
Description of Work: They did work our septic system.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Joyce V.
04/2012
5.0
plumbing
 + -1 more
The experience was great. I wil use them again.
Description of Work: Washer drain line was clogged, displacing water back into the house. Zurn plumbing tried to clear the clog by snaking out the drain line. This did not work. Therefore, Zurn Plumbing used a camera at no cost to me to see the clog and to clear it out. They were very professional, on time, and explained everything they were doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Lori C.
02/2012
5.0
plumbing
 + -1 more
They are really good. I've used them multiple times. They do what they say they are going to do. They show up and if it's not fixed, they come back and do it free of cost.
Description of Work: I used the services of Zurn Plumbing Service Inc about 3 or 4 months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary J.
01/2012
5.0
plumbing
 + -1 more
They did a nice job. I thought they were high, but I guess another company was pretty high. They were very professional. They did a good job. They were very thorough. The pricing was fair. The quality was outstanding.
Description of Work: Zurn Plumbing Service Inc reset our toilet about 3-4 months ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Drain Pipe Installation,
Sewer Cleaning,
Appliance Repair,
Kitchen and Bath Remodeling,
Excavating,
Natural Gas Lines,
Wells and Pumps,
Heating and Air Conditioning,
Gas Grills
FAQ
Zurn Plumbing Service Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:30 AM - 2:30 PM
Zurn Plumbing Service Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
No, Zurn Plumbing Service Inc does not offer free project estimates.
Yes, Zurn Plumbing Service Inc offers eco-friendly accreditations.
No, Zurn Plumbing Service Inc does not offer a senior discount.
No, Zurn Plumbing Service Inc does not offer emergency services.
Yes, Zurn Plumbing Service Inc offers warranties.
Zurn Plumbing Service Inc offers the following services: Plumbing, sewer cleaning & jetting, camera inspections, new installations, sewers, water heaters, tankless, gas lines, faucet, toilet repair, appliance install & removal.