After a few days of work on our yard, I noticed he was skipping some of the key prep work that he had promised to do. When I asked him about that, he walked off the job, and then tried to jack up the price substantially... Instead we got someone else to complete the job, and at a lower total cost than his original price.||His sales pitch and work order were very professional. Had we not been watching we would never have known that he was skipping some of the work. When he walked off the job he had performed about $800 of the work specified in his written work order. Unfortunately, our deposit was $1,300.
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,300
michelle K.
05/2012
5.0
landscaping
 + -1 more
Great service. They are very creative. They made it a show stopper in the neighborhood.
Description of Work: Landscape work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Abigail W.
10/2010
5.0
landscaping, drain pipe, lawn treatment, irrigation systems
 + 2 more
They were very personable and he was there for all the work with the team. He gave very good advice. He did exactly what was required. He was punctual.
Description of Work: I used Visual Difference to lay some pipe to get the water off. They also trimmed some bushes and refertilized the lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
TOM M.
08/2010
5.0
landscaping
 + -1 more
Russell submitted a very detailed proposal. His proposal included much more than a previous proposal we had received. His estimate was only $39 more. We accepted the proposal and he and his crew were here on the day and time that he had promised. In two days they completed everything that was proposed. In addition, they put into the ground some plants that we had growing in pots. Russell even built a small wall that addressed the neighbor's runoff. They cleaned up everything and followed up with phone calls. We are totally satisfied with Russell and will use him for some landscaping work.
Description of Work: We have had drainage problems in our backyard. We need capture basins, routing of the back rain spout that carried the bulk of the roof runoff. We also needed divergence of runoff from our neighbor's yard. We also wanted the pipes to be taken to the front sidewalk.
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Service Categories
Landscaping,
Drain Pipe Installation,
Lawn Fertilization & Treatment,
Lawn Irrigation,
Pavers and Hardscaping
FAQ
Visual Difference is currently rated 4.3 overall out of 5.
No, Visual Difference does not offer free project estimates.
No, Visual Difference does not offer eco-friendly accreditations.
No, Visual Difference does not offer a senior discount.
No, Visual Difference does not offer emergency services.