Milton Mechanical Services is North Metro Atlanta's premier home comfort company. Helping home and business owners with their air conditioning and heating needs for nearly 10 years! We pride ourselves in providing fast, honest, and quality service. From large scale commercial installations to residential preventative maintenance checks, whatever your HVAC need, Milton Mechanical Services can provide.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial heating & air conditioning, HVAC sales, preventative maintenance, repair and installation & duct work.
Description of Work: Used them for 4 years when they were Milton Heating and Air. When they became Milton Mechanical, they did not return calls, did not respond to emergencies, we're not available during business hours especially in the morning.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
punctuality
1.0
Response from Milton Mechanical Services
We are very sorry to hear you have not been satisfied with the services we provided. Upon reviewing your account, we see that you had a few service calls/maintenance visits in 2015. We would love the opportunity to correct any situation you were unhappy with since 2014 as noted in your review. Please feel free to give us a call and speak with a manager. We have rebuilt our office team and know you would be much happier!
Jennifer G.
03/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Milton Mechanical Services
Thank you for taking the time to leave a review regarding your experience with our company. We appreciate your time and business!
Michael H.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Milton Mechanical Services
Thank you for the review! We appreciate your business and it was a pleasure working with you.
David H.
11/2014
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Tried to over charge me by $250 on an estimate. Had a competitor do the same repair with the identical parts for less. Do not use this company!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$60
Response from Milton Mechanical Services
Mr. [removed member], I am so sorry you have had a poor experience with another company; however, we have never been to your property and do not have a customer by your name or contact information in our database. We are aware of another company with similar name in our area, and often receive calls looking for their employees. Perhaps you have confused us with someone else. If we can be of assistance, please do not hesitate contacting us.
maurice M.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I had an old upstairs ac and heating units replaced by a Trane unit, ductwork repaired and rerouted, new filter and plemun installed. Milton was probably not the lowest cost provider - but the work was high quality and I found them to be honest and straight-forward to do business with. Unlike the ac company provided by home warrenty.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,000
Response from Milton Mechanical Services
Thank you for the review! We appreciate your business and it has been a pleasure working with you.
Maggie B.
10/2014
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I'm really not sure how to rate Milton Heating and Air. The service tech arrived on time and figured out that I needed a new controller unit in my heater, but he didn't have one on his truck. The controller is a common part that goes bad so I thought this was a bit unusual. Consequently, he had to return the following day to actually finish the work, which was somewhat inconvenient for me. And, during the first visit I talked to the tech about other HVAC work (new work) I needed and was told that he (the tech) didn't do any of that kind of work, but he would have Dustin call me. Dustin didn't call, so much later the next day, when the tech returned with a new controller unit, I again asked about Dustin and the tech said he'd remind Dustin again. Several days later and still no call from Dustin to discuss the other work I needed, I called the office and was told Dustin would get the message. Now, months later, never having heard from Dustin or anyone else from Milton and Heating, I've since had the additional HVAC work I needed completed by a different company. So while the work I initially called them for was completely satisfactorily, although taking two days to do a simple part replacement, no follow-up ever occurred regarding the other work I needed. My opinion is that they were just not interested or their customer service is actually very poor. Also, I've since learned that their price for the work completed was higher than most.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$900
Response from Milton Mechanical Services
Ms. [removed member name], We are sorry to hear that you are unhappy with the service you received in April 29th and 30th of 2014. After reviewing of your account, it would appear you were only charge the original service call fee on April 29th, and $350.00 for the control board on April 30th. Unfortunately, some furnaces accept the universal boards we keep stock on our service vehicles, but your furnace required an OEM board which was the reason for a return visit on April 30th. We understand that this may have been an inconvenience for you. If you feel you were charged $900.00, please contact us and provide documentation and we will be happy to investigate this issue for you. Furthermore, we see in the file that Dustin left a message on May 2nd, 2014 regarding duct work improvements. We apologize if there is some confusion or lack of follow-up on our end, and again, please do contact us if you have overpaid with the amount on record here.
Kate M.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Repair of HVA motor & capacitor |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Milton Mechanical Services
Thank you for your business and for taking the time to leave us a review! We greatly appreciate it!
Robert C.
02/2014
4.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Shivakumar V.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
They were excellent.
Description of Work: I used Milton Heating & Air for AC and heating services. They fixed our furnace.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Christen G.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Great people and great service! I'll choose them again if needed!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill J.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
Milton HVAC was the best priced and left me with the impression they would leave me completely satisfied. And they did just that! Being a home owner and not a HVAC person, I'm not an expert, but the folks at Milton HVAC went the extra mile to build my confidence and win my business. They also gave me 2 years worth of preventitive maintenance, which they have been proactive in calling me to schedule, rather than I having to hunt them down and hold them accountable. Very nice that they stand behind their work.I need another HVAC and will be calling Milton HVAC to replace my 2nd of 3 overall systems in the house in the coming weeks.
Description of Work: I needed a new AC/Heating system as my old had blown.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
Steve G.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
The overall experience was excellent. They cleaned up after the job was done. We would use them again in the future.
Description of Work: Milton Heating & Air replaced our furnace and the air-conditioning four months ago. They are out of Atlanta.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
johnny F.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: these guys are aewsome , profecnals , the date they told they will be funish right on dot thet were done on time , great price , very polite and smooth talking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eleanor A Q.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Bob G.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
Did an excellent job cleaning the compressors which were clogged with red clay. Recommended freon, which I did not do. Charged only $59 for servicing both units, and $200 for cleaning both compressors. The $59 charge is unbeatable for two units. The $200 cleaning charge was a little high, but when combined with the $59 charge it came out cheaper than anywhere else that I talked to. Family run business and gave me helpful info on managing my home warranty.
Description of Work: Check both units. Clean outside compressors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Andrew R.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
My wife discovered that something was leaking signficantly in our basement while I was out of town. She called the emergency number for our heating and air service, and no one answered, so she googled and picked Milton Heating and Air and called them. A gentleman came out immediately in the middle of the night, identified the problem as the hot water heater, and shut off the hot water, stopping the leak. He told my wife the middle of the night visit was no charge, and that someone would be out first thing in the morning to repair. I assumed no charge meant rolled into the charge the next day, but that wasn't the case. When the service person arrived the next morning, he identified the problem as a reservoir that needed replacing, which was less than $300 to fix, and ran to Home Depot to get the part and quickly repaired. An EXCELLENT experience and we will definitely be using these folks in the future.
Description of Work: Replacement of reservoir for hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Harriet V.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
This company went over and above to make us happy. They were here at 8:30 am in the middle of July (100 degree heat), and worked until 5:30 that afternoon until the job was completed. Marty is the owner, and he takes great pride in making sure that he is making his customers happy. I am an interior designer, so I really do my homework when it comes to hiring companies. We had gotten 8 different bids, before deciding on Milton Heating and Air. This company provided superior equipment at a fabulous price. They stand behind their promises, and their work is pure quality. Do not hesitate to do business with this firm. It is a family run business with a heart and it shows in every aspect of their work ethic.
Description of Work: We had a 20 year old A/C unit and furnace that had to be replaced. They did an amazing job, and put in the best equipment, at a wonderful price.
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Service Categories
Heating and Air Conditioning
FAQ
Milton Mechanical Services is currently rated 4.6 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Milton Mechanical Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Milton Mechanical Services offers the following services: Residential and commercial heating & air conditioning, HVAC sales, preventative maintenance, repair and installation & duct work.