Milton Mechanical Services
About us
Milton Mechanical Services is North Metro Atlanta's premier home comfort company. Helping home and business owners with their air conditioning and heating needs for nearly 10 years! We pride ourselves in providing fast, honest, and quality service. From large scale commercial installations to residential preventative maintenance checks, whatever your HVAC need, Milton Mechanical Services can provide.
Business highlights
Services we offer
HVAC sales, Residential and commercial heating & air conditioning, preventative maintenance, repair and installation & duct work.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 0% | ||
| 7% | ||
| 7% |
"Thank you for taking the time to leave your review! We appreciate this and your business very much."
"We are very sorry to hear you have not been satisfied with the services we provided. Upon reviewing your account, we see that you had a few service calls/maintenance visits in 2015. We would love the opportunity to correct any situation you were unhappy with since 2014 as noted in your review. Please feel free to give us a call and speak with a manager. We have rebuilt our office team and know you would be much happier!"
"Thank you so much for taking the time to leave a review for us. We greatly appreciate it! Thank you for being a loyal customer!"
Information I provided to the Tech: Unit will not go through the ignition sequence after the thermostat activated the draft inducer. Possibly a pressure switch and/or igniter control unit. Also needed a new igniter.
Tech's first diagnostic work consisted of informing me the unit was very old and that there was rust in the heat exchanger (common). He could not repair due to company policy not to make repairs they could not warranty. I guess I kinda understand, it is an old unit, but I was very disappointed in the service in that the only repair offered was replacement and zero troubleshooting/testing was performed to determine why the unit would not ignite. Tech informed me that it would possibly cost around $500 to repair if it was the HSI controller, plus the igniter. These parts are available for about $200 and would take 30 minutes for a novice to replace, so my thoughts overall is this company is not good for repair work of older systems. Though they may be good for repairing/maintaining newer systems based on the other reviews I read (which led me to call them in the first place). I do not mean this to be a general slam on the company or Tech, but in my case, I was not happy with the level of service I received.
"We are very sorry to hear you were not pleased with the services provided to you. Unfortunately there are many other items factored into repair costs for businesses, ie: insurance, fuel costs, labor rates, administrative expenses. We understand parts can be found online for a reasonably lower cost than quotes we provide; however, when it comes to an HVAC system we feel it is safer to pay an experienced professional to make the repair. It can also be difficult to diagnose problems with older equipment because more often it can be multiple variables causing the issues. Again, we are very sorry you were not satisfied and do thank you for your past business!"
Milton Mechanical.
I worked with Herb on what I needed and he took it from there. He is extremely knowledgeable with
alot of experience in the A/C business. While their workload was extremely packed, Herb found a
way to get my new A/C system installed in less than 48 hours after I first called him. Most companies
do not do that today..........a schedule is a schedule coming from dispatch.
Highly recommend as a company that is not the "big dog" in the Atlanta area......but they may be the
best in the Atlanta area based on my experience.
"Thank you so much for taking time to leave us a review. We're thrilled that the entire process was smooth and satisfactory! We truly appreciate your business!"
As it turns out, my system didn't need a fan motor, just a new capacitor. This saved me almost $400 off the original "worst-case" estimate. The technician replaced the part and I was back up and running in no time. He also checked my other systems to make sure they were functioning properly.
I am very happy with the honest and timely service I received and will definitely call Milton Mechanical the next time I have an issue! I highly recommend them.
"Thank you for taking the time to leave us a review. We're glad to hear you are satisfied with the service and appreciate your business!"
"Thank you so much for taking the time to leave us a review regarding the installation completed at your home. We appreciate your business!"
Licensing
State Contractor License Requirements
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