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LeafFilter Gutter Protection
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Gutters & Downspouts Cleaning Service,
About us
If you’re looking to upgrade your home with attractive, low-maintenance gutters, look no further. The experts at LeafFilter Gutter Protection are ready to provide you with the best service, by offering gutter replacement, cleaning, and repairs in addition to installing gutter guards. From its innovative design and award-winning technology to its professional installation, LeafFilter protects the value of your home and is the perfect complement to your roof with installation available on new or existing gutters. Contact LeafFilter to schedule a free estimate today! Senior & military discounts available.
Business highlights
20 years of experience
Services we offer
We install our patented LeafFilter Gutter Protection system to your existing gutters. If you happen to need new gutters, we can install them during your installation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.758 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 59% | ||
| 7% | ||
| 3% | ||
| 3% | ||
| 28% |
Showing 26-50 of 58 reviews
Warner W.
Jun 2016
unknown
Response from LeafFilter Gutter Protection
"Thanks for taking the time to review us! We appreciate your feedback!"
Juanita J.
May 2016
unknown
Response from LeafFilter Gutter Protection
"Thanks for taking the time to leave us a review!"
Brentnom M.
Oct 2015
unknown
Response from LeafFilter Gutter Protection
"Thanks for taking the time to review us! We appreciate your feedback!"
William B.
Jun 2015
The filters were not installed as explained by the salesman. Shingles were turned up and large gaps at the end of the roof line exposing the decking under the shingles allowing water to get under the shingles and into the house if a hard blowing rain were to happen. Called their customer service the day of the installation and told them how dissatisfied I was about the installation. Called the salesman also. Called the next day and told their customer service that I needed someone to call me that day and did not hear from anyone until the following day. When I didn't hear from anyone on the 3rd business day after the contract was signed I sent a certified, return request to the company post dated on the 3rd business day that I wanted to cancel the transaction and explained why. The letter was signed for and I have the receipt. A man did call, I think his name is Cris Peters, and said he wanted to come out and inspect the installation and I told him he could but I had cancelled the transaction per their contract. He came out, I was at work but my girlfriend was home. He was at the house for some time and told my Girlfriend that the leaf filters were not installed correctly. He did half way correct a couple of the problems. The transaction was financed through Wells Fargo and I called them and told them also that I was cancelling the transaction and to put the account on hold. They said they would. Yesterday I got a call from Wells Fargo and they asked if the charges were mad by me and if I was satisfied and if not to call the which I did and told them all of this.
The transaction was entered into on 5/18/2015. The leaf filters were installed on 5/20/2015. The certified cancellation letter was postmarked on 5/21/2015 and they received it on 5/22/2015. On 5/20/15 the installer left a receipt which showed he installed the product and also had a place on the receipt to sign and cancel the transaction and send in by mail which I also did on 5/22/2015. No one ever called me back and I considered the transaction cancelled and was waiting for the company to come and remove their product until I got the call yesterday from Wells Fargo telling me that Leaf Filter company had charged my account. I called their customer service last night and talked with them about this and they told me they would have someone get back in touch with me. I have no phone number of their local office in Ga. to get in touch with anyone. The installation was not done in a professional way and the product not installed as it is supposed to be installed and even their service person that came out to inspect said so.
The transaction was entered into on 5/18/2015. The leaf filters were installed on 5/20/2015. The certified cancellation letter was postmarked on 5/21/2015 and they received it on 5/22/2015. On 5/20/15 the installer left a receipt which showed he installed the product and also had a place on the receipt to sign and cancel the transaction and send in by mail which I also did on 5/22/2015. No one ever called me back and I considered the transaction cancelled and was waiting for the company to come and remove their product until I got the call yesterday from Wells Fargo telling me that Leaf Filter company had charged my account. I called their customer service last night and talked with them about this and they told me they would have someone get back in touch with me. I have no phone number of their local office in Ga. to get in touch with anyone. The installation was not done in a professional way and the product not installed as it is supposed to be installed and even their service person that came out to inspect said so.
Tony A.
Apr 2015
At first, everything looked good. Until the first storm came...it was a complete disaster. Overflowing gutters, including raining inside the house, I started to call them at least twice a month and they always came. I give them that. However it was never their fault, it was always something else: the squirrels had made a hole in the roof, my shingles were not installed right, etc. However, squirrels and shingles were not a problem before installing this product.
I stopped calling them after I realize it was worthless for them to keep up coming, so now every 2 months I have to pay somebody to clean the mesh manually, because the leaves stick to the surface. That is not what they promised.
So, I am stuck with a product that does not work and I am planning to replace it in the near future. I would not recommend this company to anyone. The mesh is not designed to handle heavy rain. The water does not go into the gutter. They try to trick you with the hose experiment, but a hose is not mother nature. They cannot replicate heavy rain with a hose.
Pamela B.
Jan 2015
unknown
J. S.
Oct 2014
Arrived on schedule and finished in 1 day and full cleanup.
Michael S.
Oct 2014
unknown
Pamela D.
Oct 2014
unknown
Tom R.
Oct 2014
unknown
Crystal D.
Oct 2014
It was good. They were good. I would recommend them. They came out early. They got the job done. We had a slight problem after the installation. We called them and they came back and took care of it. They had a time when they were supposed to be here. They showed up way advanced and there was nobody here when they came.
Mary K.
Oct 2014
They did a great job. It was reasonable. There were several places that needed a repair and they did that.
Kelli V.
Sep 2014
The service was good. There was a little bit of mix up with the timing. Other than that, it was good.
Chad C.
Sep 2014
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Rita D.
Sep 2014
After installation of the LeafFiter during the many rainstorms that we experienced in my area I realized that on one side of the house the water was going from the roof through the soffit and into my patio. On the other sides of the house the water was going over the leaf guard and dripping underneath the gutters. I called my home insurance agent who came to my house during the following storm and after witnessing the problems caused by the leaf guard suggested a report by a certified home inspector. I called the company and complained about the job and their product. LeafFilter North sent somebody to check on the job. The company told me that there wasn't any overlap of the roof on the side were it was raining through the soffit into the patio. The company blame it on the shingles and told me they were too short on that side. They also offered to correct the problem at my expenses. I never had an overlap problem before the installation of the LeafFilter. When the inspector came to my house he found clogged gutters and ripped shingles where the leaf guard had been installed. He also witnessed that around the house the rain was flowing over the guard and the gutters. He prepared a detailed report with pics that I sent to the company. I didn't want to deal again with people who did such poor job in the first place and told the company that under the suggestion of my home inspector I was going to have the leaf guard removed at my expenses but I was seeking a refund for their job. The company refused to refund me and since when I signed the contract with LeafFilter North it was financed through the bank I am still paying for something I had to remove and created so many problems. I also need to fix my gutters now and replace the ripped shingles.
Response from LeafFilter Gutter Protection
"Attached please find documents related to [member name removed]. This homeowner has previously filed a complaint with the BBB that was resolved in LeafFilter’s favor. We are 100% not responsible for the issues that she experienced. The shingles on her roof were cut too short by her roofer. The shingles on her roof were cut back so far that they allow water to enter behind her gutters. [member name removed] has stated on several occassions that her shingles were cut/installed incorrectly by a different company. The contractor that she hired to inspect her roof noted the same thing. LeafFilter does not install roofs. We did not alter or impact her shingles in any way. The issues that she is experiencing with water running behind her gutters is caused by incorrectly installed shingles. [member name removed] is fully aware that the shingles – not LeafFilter – is the cause of her roof leaks."
John S.
Sep 2014
After asking for them to remove these and refund the money they have refused to do so. When I was trying to figure out the problems caused by the leaf filters I called the salesman twice and never received a call back. They did send one roofing person out before the regional manager who could only come out Sundays and didn't even bring a ladder. He just tried to sell us roof venting work, which we didn't need. This didn't seem reputable. Then, the regional project manager came out and told both of us they were clogged and then told a VP is was not and they could make changes; he lied to us. The VP was very rude and arrogant. When I told him we were working on a YouTube video of how the rain bounces off and were considering suing he said, "Go ahead, that's what we pay lawyers for."
Response from LeafFilter Gutter Protection
"LeafFilter met with the [member name removed] and attempted to address their concerns. The [member name removed] showed us two areas of concern. Mr [member name removed] attempted to use a garden hose to demonstrate overflow at one area - he was unable to create any overflow even with a heavy flow from a garden hose which produces much more water than a typical rain storm. We did notice some overflow at the 2nd area that Mr [member name removed] pointed out. We attempted to fix this area - it would have required an easy adjustment to the LeafFilter system. The [member name removed] response was that they "did not want us to perform the repairs. they wanted money for a basement renovation/repair project." A final area that the [member name removed] pointed out was a conductor head. LeafFilter does not make, or represent to make, a product that would cover a conductor head. And, it is not advisable to cover a conductor head. There was no language in the contract and LeafFilter's sales rep made no representation that we would perform any work related to the conductor head. Before departing the [member name removed] residence our Service Technician confirmed that they did not want any repairs performed. The [member name removed] were adamant that they did not want repairs. It was reiterated, "we don't want anything done, we want our money back so that we can use it to fix the basement." LeafFilter is the #1 consumer rated gutter protection by two leading reporting agencies. We have installed more than 19 million feet of gutter protection nationwide. The product works as advertised and we stand behind our work and our lifetime guaranty. In this instance, it appears that the customers are unwilling to be made happy and that they are seeking a source of funds for an unrelated home project."
Jim C.
Aug 2014
Had no problems.
Mike S.
Jun 2014
It made my roof start leaking and now I have water damage from it.
Response from LeafFilter Gutter Protection
"[membre name removed], Have you contacted our Service and Support department? We are available Mon-Fri at (800) 290-6106."
Dorothy M.
Jun 2014
unknown
Hugh R.
Apr 2014
unknown
Carroll H.
Feb 2014
First saw LeafFilter product at Huntsville, AL Boat Show, 1/2014. Filled out card for follow-up, which resulted in sales rep visit to home. Rep took measurements and did good presentation on product, company, reputation, warrantee, etc. Although we had not intended to contract for the service at that time, we had already heard one other product's/company's presentation and dismissed it for its hard-sell tactic....but felt more comfortable that the LeafFilter product would do the job for us, and the sales rep did a good job and did not overly pressure for immediate decision (although they obviously want to do this). The product really does seem impressive. In addition to the demo at the boat show, the sales rep had samples mounted on gutter sections with shingles that could fit in our sink. I loaded up the shingles and gutter cover with my own leaves and ran full force sink onto sample. It was impressive how the flow down the shingles, around the leaves and down into the gutter actually worked. The product is a very fine mesh screen fit into frame that completely covers the gutter, so the only way into the gutter is via the mesh. LeafFilter arranges installation by what they refer to as and quot;captured contractorsand quot;. The installation date was set, I was called a couple of days before it make sure still OK, the crew of two showed up promptly to do the work, which took them two days (which was the estimate). They worked hard and long and were nice guys to have around. By and quot;captured contractorand quot; I came to understand that these installers had been trained in the installation of this product and had experience in installing this product....though as an independent company they certain had other types of work they did also. They were willing to accommodate my 'inspection' of the installation process, but once I watch for just a little, I was satisfied that things were going to be fine. They were respectful and cleanup up after themselves. Payment for materials/labor was done when the job was DONE and I was SATISFIED. We're pleased with how things went and look forward to the product and its installation to work well for us.
Margo F.
Jan 2014
They came as scheduled did the work, cleaned up and left. I am still finding plastic brackets and screws in the flower beds however. the gutters look good and the leaves, don't enter the gutters. When I was up there recently decorating for christmas, I noticed that there is debris on top of the screening over the gutters. I don't know if that is a problem or not.
Voygie H.
Dec 2013
Everything turned out well. The crew arrived on time, did a good job with the installation, and cleaned up after itself. Additionally, they were very responsive when a minor leak developed and came back quickly to fix it. The price was reasonable, too.
Julie D.
Dec 2013
Everything went well. They were at my house within a couple of days after I met with them, and they did a very good job with the installation. The crew was courteous and professional, they came back right away when I asked them to retrieve some old leaf filters, and they even called to follow up and ensure my satisfaction with the work.
Jason C.
Dec 2013
Overall, it was a good experience. The price was high, but the installation was done well, and the product itself is of a very high quality and comes with a lifetime warranty. The only issue was that the salesman mistakenly promised to repair the decking board and the soffit because the company isn't actually licensed to do roofing work. However, the installation manager called me to explain this issue, and we devised a satisfactory solution. Ultimately, I'm happy with the service and would recommend the company.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
LeafFilter Gutter Protection is currently rated 3.7 overall out of 5.
LeafFilter Gutter Protection accepts the following forms of payment: CreditCard
Yes, LeafFilter Gutter Protection offers free project estimates.
No, LeafFilter Gutter Protection does not offer eco-friendly accreditations.
No, LeafFilter Gutter Protection does not offer a senior discount.
No, LeafFilter Gutter Protection does not offer emergency services.
No, LeafFilter Gutter Protection does not offer warranties.