EverDry Waterproofing

Not well so bad I have no words

Great job Everdry!

Very Dry and free from mole.

very well, excellent staff members

Exceptional service and cleanup

.

In the process

unknown

unknown

Overall 5 star!

It went great. I filed a request through internet and a guy showed up and made a presentation. We bought into it because I needed the basement done. A week later they showed up and did the work.

Great. Worked did on time....

The service turned out great. The cost was a little more than other estimates but the proposal that they gave me included more service and it has worked out well. They were reliable. We had one problem with a backup battery and they came very quickly to fix the issue.

EverDry Atlanta did everything they said they would do. They arrived on time and finished the job as they described. Luke kept the job moving and Jay kept me informed. They cleaned up afterwards and I am satisfied with their performance. This was simple, easy and pain free for me.

The EverDry representative that came out was also a structural engineer. He basically told me that my foundations were in desperate need of repair and made it sound like my house was going to fall down. He quoted me $33,000 to do the repairs. I subsequently hired an independant structural engineer to do a full inspection and he told me that the foundation of the main house were fine (Chris Grubb of Grubb Engineering - highly recommeneded).

Original work was done Sept. 2006. The workers & managers argued among themselves about how to best do the job. The "engineer" usually discounted anything the salesman said. To fix erosion problems after they left required many phone calls. Fast-forward to Aug 2008. The wall leaked again. Our paperwork said work was guaranteed 1 year only. An estimator from the company promised to assess our situation, but was a "NO-show." Called back and he finally did come and said he would call with an estimate the next day... saying he thought the solution would be to dig and reseal the outside wall. He has never called back. I called their office to complain... still no call.

Everdry is an all around straight A company. I really have nothing bad to say about them at all. I would use them again when I need them and I think that they do an outstanding job.

Overall the experience was not good for several reasons: Their work truck leaked oil, leaving 6 or 7 permanent black spots on my driveway. Two black oily hand prints were left on my white vinyl siding. A 5 gallon bucket half full of their black tar was left in my yard. Without my knowledge they cut through a new $350 vinyl floor in my laundry room to dig the inside trench in that room. It cannot be repaired, it must be replaced. While digging the inside trench, they discovered what turned out to be a small leak around the sump pump canister which interrupted their work for 5 days. I had to pay a plumber over $1,000 to fix this problem before they could come back and finish their work. Later, John Fahmey, contacted me and we had a long conversation about everything that I detailed in my report. He was very respectful and repeatedly insisted that he wanted to improve the outcome of my experience. In the end, he gave me a rebate of $350 to replace the vinyl floor.

After getting estimates from a couple of the top companies and not at all satisfied with the knowledge of the sales reps, I called Everdry. The sales rep, Kevin Sweeney was very knowledgeable and he and Everdrys system impressed my Civil Engineer Husband. The estimate was several thousand dollars less than previous quotes for less work. The crew showed up on time, were very friendly and respectful. Everything was cleaned up before they left the first day. They showed up on time the second day and A walk through was done. A couple of things still needed to be done. Those things were done quickly and correctly and to our satisfaction. The crew cleaned up everything before leaving. I'm so glad to have the job done quickly with no hidden costs and drama.