Rainier Construction Inc

We contracted with Rainier Construction for the renovation of our living room, bedroom and master bathroom. We basically changed all wood flooring, moved a wall, retextured all walls and added a large whirlpool bath. In addition, we added electrical and cabling for two flat screen TV's and sound system. My wife is a bit of a fanatic about cleanliness and she was very pleased with the professionalism and care they maintained during the construction and final clean up. Mark was very professional in terms of explaining all details, as to avoid any surprises. We have plans for an addition next summer and they will have first and final chance to do it. Honest people.

We hired Rainier Construction to design and build a new custom home for us in 2015. We have heard the horror stories of building a new home, however we found our experience totally opposite. From the very beginning, Rainier Construction along with their designer listened to our wishes and designed exactly what we were hoping for. Throughout the construction project, we were always kept informed of any issues or items that we needed to select. This was a custom home and never built before, so items did come up requiring their expertise to keep things moving smoothly. Rainier Construction performed the construction process with professionalism and courtesy. We now have a wonderful home at the price we were expecting for the market. If we built another home, we would certainly use Rainier Construction!

Poor experience. Poor quality, unprofessional, delayed work. Multiple violations to my construction contract. Most recently a punch list that is now 10 days past due still I have no confirmation of when or even if they're coming to complete the missing parts of the job. Communication is a mayor challenge. Doors, windows and shingles got installed without my approval (stated in contract to be owner's choice). When I complained about the doors, they blamed a 6 week delay on me for changing materials. My house was open (missing doors) for 2 full months when they tried installing doors without measuring them. They didn't fit and had to be taken down to be adjusted. They started building a pergola that was not on the contract. When I finally said I no longer wanted to work with them Mark and son asked for a personal meeting with me at my house. After he asked me to sit down he stood over me started yelling, pointing with his finger, Then he called me emotional. After this I got a project manager to avoid litigation. Still dealing with poor terminations all over the house.

We needed to renovate and expand our 1920s downtown bungalow and add a pool. This was a huge project with many unknowns and a lot of coordination with the pool company. We searched for a contractor that had the experience and organization to juggle everything. We interviewed many, but Mark Smith of Rainier Construction, stood above the rest with his attention to detail from the very beginning quote. He left very little to chance and we knew as much as we could what this project would entail up front. We lived at my mother-in-law?s house with our 2 year-old twins and their 9 year old sister. Needless to say, time was also a concern of ours. We began the project May of 2011 and were in our newly renovated home by the 1st of October! With the scope of this project, we were extremely pleased with this time-frame. As detailed above, this was a substantial renovation. Due to the amount of work involved, the city of Orlando required everything be brought up to current code. Mark was very instrumental in smoothly passing each inspection and foreseeing any issues with the design. Of course, when you open up a 1920s home, you have to be ready for anything... Mark helped us navigate every challenge with smart choices for the long term value of our home. In every choice, Mark guided us to retain the charm of our bungalow, while significantly upgrading the energy efficiency and quality of the structure, all the while keeping budget in mind and working to obtain cost effective solutions without sacrificing excellence. Every sub-contractor was top-rate, consistent and responsive due to their strong relationship and longevity in working with Rainier Construction. We couldn?t be happier with Rainier Construction and the 3 most critical factors involved in our renovation - cost, quality and time. Mark Smith has the education, experience, and professionalism to handle any project. And we are grateful that we chose him to renovate the home in which our children will grow up.