Laurence E Fosgate

Description of Work: It took us almost a week for him to finally return our calls. When he did manage to meet us and see our yard, he made my wife feel really bad about our choice to install concrete curbing. He even made a snide remark about our choice of house color. He also kept trying to have us do things we were not interested in doing. It felt like a MAJOR upsell attempt. We finally told him we would tell him exactly what we wanted to do within the scope of his big deal, nothing more. We sent him our designs the next day. After another week of waiting for his response, I sent him an email requesting ANYTHING we could consider as correspondence. He finally said to request a refund because what we wanted did not meet his standards, even though it goes with and exceeds 90% of the rest of the yards in our neighborhood. I feel that because he was unable to get an upsale, he did not want to fullfill his basic "Big Deal" deal.

Description of Work: Provider would not return my calls to schedule the service. It seems he may be in over his head due to the response of this Big Deal.

Description of Work: Mr. Fosgate came to my home on Feb. 14, the day after I purchased the Big Deal. He walked around my property, made a few suggestions, and asked me to send him my survey. I forgot to send the survey that day, but remembered to email it on Thursday of the following week, Feb. 21. After a few days, on Feb. 26, I again contacted Mr. Fosgate to ask what the next steps would be -- would he be giving me a layout of his suggested plans for my landscaping. Mr. Fosgate emailed me on Feb. 27 and he said he would have his suggested plans ready in a few days. Since I haven not heard from Mr. Fosgate since Feb. 27, I have lost confidence in letting him do my landscaping.

Description of Work: Mr. Fosgate ignorned my attempts to contact him.

Description of Work: I called Mr. Fosgate on Feb 9th or 10th. I was ready to give him dates via phone call. He said he could come later that day. I had a doctors appointment and couldn't meet. However, I attempted to give him other dates to consider, He told me to send him an e-mail of dates. I did immediately March 4 or 5. NO RESPONSE. Today on Angies list he has a new e-mail address that isn't valid. Enough for me!

Description of Work: After several attempts, Mr fosgate finally came to our house. He was there about 15 minutes and told us we already had a pretty good plan (about 15 years old) he suggested a couple minor things to clean things up and he left. I liked him but I thought I would here from him about moving forward with a final plan but we never heard anything more.

Description of Work: I purchased a Big Deal but could not get a hold of the landscaper. I called and left messages and he never bothered to call me back.

Description of Work: I am so disgusted right now - this is the first service I have attempted to use since signing up for Angie's list purchasing a coupon for a complete landscape design & consultation and am very disapointed. I bought the coupon in 9/27/2012 called Mr. Fosgate a week later to arrange an appointment he answered his phone and very rude only wanting to know if I got his pnoe number through Angie's list and coupon, I said yes and was asked to send him an E-mail with name, phone number and he would get back to me. After sending the E-mail right away, I waited a couple of weeks and heard nothing back from Mr. Fosgate, So I had my husband call him and he said he never received the E-mail and asked my husband to send a test E-mail (sent on 10/25/2012). Mr. Fosgate only responded with "E-mail received". I then sent him a E-mail on the same day10/25/2012 letting him know that this weekend would be a good day for us at 12 noon on 10/27/2012 Saturday, please bring pictures of any finished projects and references, please responed by phone or E-mail to confirm appointment. I then receive an E-mail giving me a website to go to, to see lists of pictures and stories of clients that he has worked for and want fed back, but no references and only wants to know if this design is through Angie's list and to give address and phone which I provided on last E-mail. he did not confirm the appointment for Saturday at 12:00pm nor did he show up. I feel like I am getting the run around so my coupon will expire. I feel like he doesn't care or want my buisness.

Description of Work: Although the "deal" was for a "complete" landscape design, I asked only for a 50 ft privacy design along the side of my property. I explained how strict our HOA was and gave him a copy of our DETAILED rules including every specific plant which is allowed. We told him his idea of a trellis on the property line would probably not be approved. He insisted it would. The plan he submitted not only included a trellis but EVERY plant he recommended was NOT on the approved list. When I asked him if the plants were on the list he admittted he did not read the documents I gave him. As expected the HOA did not approve his plan. We wasted the $49, lost time, and more importantly lost credibility with the HOA for our next request.