We are a true family run business: husband and wife, along with our employed staff run the total operations of our fence and welding divisions. Alan and Rebecca Mathews, the owners, have lived in South Florida and specifically Broward County for the last 27 and 40 years respectively. We work and live in the community that we service so we have a vested interest in making sure our customers are happy.
No Welding on Automobiles & Boats. No Repair Insurance Claims. Actual tree trimming, landscaping or tree removal. If it requires a tree trimmer or arborist license we do not do it.
Description of Work: Installation of fence. Removal of shrubs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kevin S.
04/2017
5.0
fencing, tree service
 + 0 more
Aside from damaging one sprinkler pipe, the work was done very efficiently and looks great. Rebecca has walked me through the entire process with the permitting all the way through to installation. True professionals!
Description of Work: Chain link fence on one side of back yard as well as two side gates. Also needed to grind down one stump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Tena G.
03/2017
5.0
fencing, welding
 + 0 more
Rebecca and Alan are very professional and know the Plantation Fence codes inside and out. Rebecca, also, gave me a printed sheet with all the phone numbers to check their licensing, etc. Alan is very organized and did a great job installing the fence. Clean-up of the yard was great, also. I hired them again to put in a third length of fencing. Another good job. A couple of my neighbors even commented that Alan was very organized and did a great job installing the fencing.
Description of Work: I hired First Class Fence to replace 2 lengths of fencing in my yard after receiving an estimate from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mary ellen C.
03/2017
5.0
fencing, tree service
 + 0 more
Went well, they are very professional an knowledgeable. The price was reasonable. Very nice people to work with.
Description of Work: Stump removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Diane T.
03/2017
5.0
fencing
 + -1 more
Really excellent. The fence looks great and everything was handled with knowledge and professionalism.
Description of Work: I needed wood fencing for a rental house and I had already had bad experiences with other contractors - not showing up for estimates or not even providing an estimate once they came and measured - so I was pleasantly surprised at the professionalism and reliability of this company. They were prompt for all meetings and timely submitted permit. Once permit was issued, the fence went in within days.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew N.
03/2017
1.0
fencing
 + -1 more
I called, the operator took my information, didn't tell me anything about the services, and then tried to hang up by saying "We'll contact you during normal business hours." I asked him to wait, and explain that as it was 2:30PM in the afternoon when I called - he said "between 9-5". I asked why no one could talk to me now, and he said, "we'll call you". 2 days later, still no call.
Description of Work: I need a fence installed on my property.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from First Class Fence & Stump Removal
You reached our answering service, not us directly. That happens sometimes when you call and all lines are busy during the day. I did not receive the email message that you called. Technical glitch as those happen occasionally. We provide superior service as evidenced by our many reviews. I wish you would have just called back as I usually give clients 2 chances to respond to my calls. Just in case they missed the first call.
Mike T.
02/2017
5.0
fencing
 + -1 more
From start to finish First Class Fence was what you would hope for when using a contractor for the first time. Price was fair, paper work was very organized, and the fence workmanship was excellent. They exceeded my expectations and I highly recommend them.
Description of Work: Replaced 105' of fence in back along with new gate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,900
Sue B.
02/2017
5.0
fencing
 + -1 more
WONDERFUL!! Our fence is not only beautiful, thanks to Rebecca's suggestion, it has extended our backyard because they took the fence out to the sidewalk and up to the front of the house. Alan was here early each morning around 7:15 and completed the job in 2 days. He is a perfectionist and our fence is proof of that. I can't thank you enough
Description of Work: We contacted First Class Fence after reading several reviews on Angie's list. We had 2 estimates to replace our fence. First Class Fence actually priced out less than the others. Alan came out at 7:00 am (perfect for me since I work) and surveyed the job. I then received a follow up from Rebecca, who in fact came out to our house and went over the estimate along with what to expect during the process of permitting, utilities checks etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
David N.
01/2017
5.0
fencing
 + -1 more
Alan is a true professional. Serious, perfectionist, hard working, timely. Job came out looking great. He treated our property with respect and advised us of the process every step of the way. You can't ask for more.
Description of Work: Install PVC louvered fence in front of property 110' plus side fencing and gate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
eric E.
12/2016
5.0
fencing
 + -1 more
Called a few other vendors and found them not so professional. When I called First Class Fence, I loved that I dealt with a husband and wife. Rebecca was very hands on through the whole process. She kept me updated anytime a new event happened, such as plans, approvals, permits, etc.. Install was scheduled for 8am on a Monday and installer - owner - arrived at our gate exactly at 7:59am. Precision work. I forgot owners' names: Rebecca and Allen..not Angie
Description of Work: Needed new fence for house just purchased for back of house near lake.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Dian H.
11/2016
5.0
fencing
 + -1 more
Rebecca and Alan were wonderful. They were able to get me the documents needed for a tough HOA and followed through with professionalism and perfection. I couldn't be more happier and the compliments from my neighbors keep coming.
Description of Work: Replaced chain link fence with PVC privacy fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick L.
10/2016
5.0
fencing
 + -1 more
Provided accurate quote because they came by the house first to look at scope of job. Then they performed excellent work. Will use again and recommend.
Description of Work: Needed to repair hinges on fence gate that wore out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Hollie G.
10/2016
5.0
fencing
 + -1 more
Fence Class Fence and Rail did a great job. Very organized and kept me informed through complete process. Very punctual and professional.
Description of Work: Fence Class fence and Rail installed a black vinyl fence n my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Hans O.
10/2016
5.0
fencing
 + -1 more
It is a very professional company, they have a high standard of quality. If I look at the fence's of my neighbours I can see the difference. They weren't the cheapest but also not the most excpensive.
Description of Work: Put up a fence with a gate
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,730
Greg S.
09/2016
5.0
fencing
 + -1 more
Company showed up exactly when they said they would to do the estimate. I contacted two other companies to do the same, one never showed up and the other seemed unprofessional and the estimate was not as professional and complete as First Class Fence. I was very impressed by their professionalism and punctuality. After they received the approval on the permit, they contacted me promptly to schedule the work to be done. They showed up exactly when we had agreed and completed the job in about three hours. The work site was cleaned and looked great when they left. This company is not the cheapest out there, but the work is professional and they really seem to know their business. I would strongly recommend them to anyone.
Description of Work: Fenced a small area around an A/C unit with a gate.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Paul B.
09/2016
4.0
fencing
 + -1 more
Everything went precisely as Rebecca described how the work would go. It was only a one day job, but rain delayed things to finish up the next day. The workmanship and materials were high quality. However, I did give them a C on Professionalism. Seems Rebecca gets highly defensive on the slightest concerns, instead of simply addressing what ever concerns a customer may have.
Description of Work: New shadowbox wood fence down one side of our property with a 3' gate. 88LF
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Richard S.
08/2016
5.0
fencing
 + -1 more
It went extremely well. After permitting was completed, the work was done quickly and professionally. Communication was top-notch, emails were answered within minutes most of the time. I would definitely recommend First Class to anyone needing any kind of fence work - they were a pleasure to work with.
Description of Work: Replace old wood fences and gates with new pool-safe wood fences.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
guy C.
07/2016
5.0
fencing, tree service
 + 0 more
We had a old wooden fence surrounding our property and a holly tree that was on our property line that caused one side of our fence to start falling over. First class fence & rail removed and hauled the old fence, removed the tree, and replaced the fence in 3 days! They were professional, punctual, and kept us informed. We received about 4 estimates before choosing them. They were not the cheapest but also not the most expensive. They were mid-range in price but the quality is well worth it. The gates open and close like a hot knife on butter, and there is not a single panel that allows any view of our yard. If privacy is what you're looking for, they know how to achieve it. Each panel was put up individually by the owner of the company. They do not subcontract. When the owner of the company is doing the work, you know it'll be done right!
Description of Work: Removed old fence, installed new wood fence, removed obstructing tree stump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Tom C.
05/2016
5.0
fencing
 + -1 more
I'm not one to write reviews, but after the excellent service and product we received from First Class Fence, I felt compelled to let others know of our experience. After thoroughly researching several providers in the area, we chose First Class based on their evident knowledge and experience in the field. They were professional, honest, thorough, and punctual. They were pro-active, keeping us apprised of all developments throughout the process, from the initial permit application up until the final inspection. The quality of the product itself and the way it was installed far exceeds that of other contractors we considered. These days, it is rare to find individuals who are hard-working and take pride in their business, which is exactly what we found in Rebecca and Alan at First Class Fence. We highly recommend this company to anyone considering a fence on their property. Thank you, First Class for living up to your name!
Description of Work: Installed privacy fence, six foot lattice top around perimeter back yard with multiple gates
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from First Class Fence & Stump Removal
We always strive to exceed expectations. Glad you saw that to be true through the entire process. There is a difference in hiring a quality contractor, and not many people don't understand the huge differences until they see us, versus all of the competition. I hope you enjoy your fence for many years to come. It was a pleasure doing business with you.
Barbara V.
05/2016
5.0
fencing
 + -1 more
By far the most professional of all of the companies I met with for estimates. They showed up on time, gave many options, gave detailed estimate of cost, kept me up to date with progress reports, permits, install dates, etc. and cleaned up the site at conclusion of the installation. Several of the other companies offered "to save me money" by not getting a permit. I do not want to deal with any unethical and untrustworthy organizations no matter what the savings. First Class Fence lived up to the name. They really are first class. They are also Everglades Angel, a dog rescue organization. Great mission and needs lots of volunteers and donations.
Description of Work: Installed a beautiful wooden fence and gate. Would give them an A+ if it were available.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Richard G.
05/2016
5.0
fencing
 + -1 more
We were very pleased with the quality and professionalism.
Description of Work: Installed a chain link and shadow box fence.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Sheilah Z.
04/2016
5.0
fencing, wrought iron
 + 0 more
First Class Fence and Rail was very prompt for everything from the estimate, to applying for the permit, to clearing the hedges, grinding the stump, and finally the installation of the beautiful white PVC fence. Rebecca and Alan kept us informed every step of the way and their work was impeccable. They left nothing to the imagination. We were told every day what would occur with Rebecca taking care of all the office and paper work and Alan taking care of all the fence work. They are really a remarkable team and a pleasure to work with. The clean-up at the end was also well done.
Description of Work: First Class Fence and Rail installed a white PVC fence around my back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
amy B.
03/2016
5.0
fencing
 + -1 more
fence was installed in literally 3 hours. so quick and clean. looks great and is very sturdy and serves the exact purpose we need it to. it also has a nice stylish look to it
Description of Work: installed fence along back waterway of our yard so dogs couldn't escape into the water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Christopher T.
01/2016
5.0
fencing, driveway gates
 + 0 more
Everything went beautifully. From the permitting process,(painless) to the tear out of old chain link fence and the install of new board on board wood fence. Every post was dug to and cemented by Florida code and every piece of the fencing was built on site. He even went as far as repositioning the corner post of our old chain link fence, that joined to our neighbors chain link fence at no extra charge. I went as far as checking all the work during and after construction. Every post and board are square and level. It was a FIRST CLASS job. We will be using FIRST CLASS FENCE AND RAIL INC. for future jobs
Description of Work: came to home to look at the job. Showed up on time and were easy to speak with and go over all our expectations. The people we spoke with were the people that showed up, NO SUBCONTRACTORS were brought in. A FIRST CLASS job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,176
Response from First Class Fence & Stump Removal
It is always nice to hear that our clients are extremely satisfied; as we strive to exceed all expectations. We wish you many years of enjoyment of your new fence and the privacy it provides. Was a pleasure doing business with you.
Patricia R.
12/2015
1.0
fencing
 + -1 more
Called for an estimator to come to our home. Two days later, no call from anyone as promised. Just contacted your business again, and would like to suggest coaching for your operators. She was rude, impatient, and unprofessional. When I asked her to please slow down, as I couldn't understand her rapid speech pattern, she began speaking as if I was either deaf or mentally challenged. Poor choice for customer service rep. Game changer for us.
Description of Work: Nothing. Absolutely nothing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Yes, I recommend this pro
Response from First Class Fence & Stump Removal
We apologize but I am sure the answering service is busy since we are closed for the holidays as are most of all the contractors in our industry and many others. All our suppliers shut down for the entire holiday break, most insoectirs at the cities take off as well. That is why you did not get a call to schedule and estimator. We apologize if you had a bad experience with a hired answering service person as this is the first complaint we have received in the 15 years of doing business with them. If you look at our stellar reputation for quality work. We feel it is sad that you would leave a negative review like this over the holidays when we are trying to spend a little time with our families uninterrupted. If you have a soul it would be appropriate for you to remove it as it was not earned. Happy holidays!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Tree Service,
Fencing Driveway Gates,
Animal Fencing,
Metal Fabrication & Restoration,
Welding
FAQ
First Class Fence & Stump Removal is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
First Class Fence & Stump Removal accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, First Class Fence & Stump Removal offers free project estimates.
No, First Class Fence & Stump Removal does not offer eco-friendly accreditations.
No, First Class Fence & Stump Removal does not offer a senior discount.
No, First Class Fence & Stump Removal does not offer emergency services.
Yes, First Class Fence & Stump Removal offers warranties.
First Class Fence & Stump Removal offers the following services: Fencing & Gates all types & styles. Stump & Hedge Removal. Welding service.
No Welding on Automobiles & Boats. No Repair Insurance Claims. Actual tree trimming, landscaping or tree removal. If it requires a tree trimmer or arborist license we do not do it.