At the heart of the ZEROREZ® revolutionary cleaning technology, is its ability to clean without the use of high-residue soaps, detergents, shampoos or chemicals. ZEROREZ® cleaning services are based on it's unique EMPOWERED WATER™ technology. EMPOWERED WATER™ is enhanced water that is electrolyzed and oxidized to create a powerful cleaning solution without harmful toxins or chemicals.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, upholstery cleaning, air duct cleaning with anti-microbial treatment, tile & grout cleaning & sealing including flooring & showers, fine stone cleaning & polishing, flood extraction.
I use them all the time and recommend them all the time. They are usually early, call ahead of time, clean up after themselves and follow up. They come back if anything isn't just right or if a stain reappears. The people on the end of the phone are nice, and their technicians are friendly and efficient. I highly recommend them.
Description of Work: Zerorez came to clean after our dog got sick and had massive nose bleeding everywhere. Three rooms of carpet were $99. They also cleaned a bathroom tile floor for a minor extra charge (white, with white grout...it looked great!) and an upholstered chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Bradford S.
03/2014
5.0
carpet cleaners
 + -1 more
Great job, prompt, professional,and helpful. Carpets stll look great two months later
Description of Work: Three rooms and a forth for free. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Laura A.
03/2014
5.0
upholstery cleaning
 + -1 more
The services went well. They came in and cleaned the sectional, it didn't take too long. I thought the price was a little steep, but I didn't want to take on the project myself so we went with it. We like zerorez because there is not too much of an after smell and the furniture is not soaking wet afterwards. We have used them for carpets in the past as well and thought they did a really good job on the carpets also. We have friends with older pets who have accidents and they only use zerorez for that as well. We were also able to get an appointment very quickly.
Description of Work: We had a large sectional and ottoman cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Laila F.
03/2014
5.0
carpet cleaners, floor cleaning
 + 0 more
Very pleased with outcome. Am planning to call again real soon.
Description of Work: Cleaned carpet in 3 bedrooms and front room. Cleaned kitchen tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Cristina G.
03/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Patrick was AWESOME. Did a very thorough job. My carpets smell great and are as soft as they were when I first bought them. No residue left behind. My sofa and love seat look like new. Zerorez is a great company. I will use this company again! Thank you for a job well done!
Description of Work: Had my carpets cleaned in three rooms and the sofa and love seat cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$319
Robyn P.
01/2014
5.0
air duct cleaning
 + -1 more
the carpets are clean and fresh with no spots. The techs are very considerate and clean. They even move furniture and put protection under the legs of the furniture.
Description of Work: I used Zerorez
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David C.
11/2013
5.0
carpet cleaners
 + -1 more
They do an absolutely fantastic job and the house smells clean. The carpet dries in four or five hours. The guys that come out are very friendly and clean. They put covers over their shoes when they come through in and out of our house so they don't track dirt in from outside. They are by far and away the best carpet cleaning company I have ever used.
Description of Work: I used Zerorez for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Christina M.
11/2013
5.0
carpet cleaners
 + -1 more
Spencer was on time. Explained what his service would be and confirmed the price quoted to me. He was done in 1 hour and 15 minutes.
Description of Work: Shampoo carpeting in 5 rooms and hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Karen J.
11/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
I had them do all of this before we moved into our home and in our old home. Everything went well. They were very professional and we were pleased. We were recommended to us by our son. They do not use harmful chemicals. There was no bad smell, it just smelled fresh and clean. The workers were very happy, friendly and accommodating.
Description of Work: We had them do three carpet cleaning and stairs. They also cleaned upholstered sectional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
H Britt B.
09/2013
5.0
carpet cleaners
 + -1 more
Everything as agreed upon. I wouldand quot;t use anyone else.
Description of Work: Cleaned Carpet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
gale B.
06/2013
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
They were awesome and I would use them again. Their staff was very friendly and accommodating. In fact the guy who came out, helped me move some furniture around even though I was going to do it myself. They were very professional and very knowledgeable about what they were treating since I had some pet stains. Other carpet cleaning companies were not able to get them out but they were able to.
Description of Work: I used Zerorez of Jacksonville for carpet cleaning in two rooms and for my stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Greg F.
04/2013
5.0
carpet cleaners
 + -1 more
There was just one guy. He told me what he was going to do, got right to work and took about an hour. Showed up on time. The job cost the $99 just like they said and he didn't try to sell me a list of other products. They even added in a walk in closet for free. I was very satisfied. Results were good, the carpet was not in bad shape to start with.
Description of Work: We had the $99 special for 3 rooms (that was all we needed cleaned). I've learned to move as much stuff as possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
mike H.
01/2013
5.0
carpet cleaners
 + -1 more
the man was on time and did a very thorough job of cleaning carpet...although I moved most of the furniture prior to his coming, he did help with a larger piece before he started... he was very knowledgeable about the process ... he did try t sell me some other services but it was a soft sell and when he heard me say I wasn't interested he stopped selling. I would definitely use again; I like the fact they use very few chemicals and are safe for animals
Description of Work: cleaned 3 bedrooms and a living room carpet approximately 900 sq ft
Rating Category
Rating out of 5
Yes, I recommend this pro
$135
James S.
01/2013
1.0
carpet cleaners
 + -1 more
I emailed them from their website requesting a call/quote. They never responded. I call them a few days later to follow up. The operator on the phone was nice enough. But then told me they basically do not service apartments that are not ground level.
Description of Work: Company will not service apartments that require routing of hoses over balconies or rails (ie 2nd floor and higher).
Rating Category
Rating out of 5
responsiveness
1.0
Gilbert W.
11/2012
5.0
carpet cleaners
 + -1 more
They do an excellent job. We have tried several companies over the years, but they seem to be the best.
Description of Work: They cleaned my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Charles E.
10/2012
5.0
carpet cleaners
 + -1 more
Called Zerorez of Jacksonville and set an appointment. On the appointed date they called to let us know they were on there way. Upon arrival they did a walk thru to evaluate the carpet condition. They were very professional in their appearance and language and after asking if we had any questions or concerns went right to work. I quickly realized this was not your typical carpet cleaning company as they took time to work deligently on the high traffic and problem areas with what ever time it took instead of the typical quick sweep we have seen in the dozen plus other companies we have used over the years. I was very interested in the cleaning ability of their energized water which uses no soaps because of my chemical background in the nuclear field. We have never seen such quick drying carpets and a very minimal oder that did not upset my sinuses as previously cleanings had done. We have never seen such brillance from the carpet. They gave us booties to wear till the carpet dried. We were very pleased with Zerorez of Jacksonville and suggest if you want value and quality for your dollar you check out their website and techniques used. I also noticed that their energized water is bought by meat and produce companies as a sanitizer because it is one of the best germ killers on the market and that is a great plus for carpets for our grandkids and us as Senior Citizens who have weaker immune systems.
Description of Work: Best carpet cleaning in 70 years with the quickest drying, least smell and cleanest carpets we have ever seen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
James Y.
10/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
They were fantastic. They did a great job.
Description of Work: They cleaned all the carpets in my home, they also did the couches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken H.
02/2012
5.0
carpet cleaners
 + -1 more
They did a good job. I really liked them. I would use them again.
Description of Work: They cleaned my carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Janet E.
01/2011
3.0
carpet cleaners
 + -1 more
Since the rooms were empty, it didn't take them long. The carpets looked better, however, they didn't remove all of the stains. Our previous tenant had a pet, and I asked about deoderizing the carpet. They said the citrus solution they used would deoderize the carpet. It smelled great while they were there, but after the carpet dried we found that the pet odor had not been completely eliminated. I was not impressed with the results, and don't think that I would use them in the future.
Description of Work: They cleaned the carpet in three rooms in our rental house.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$189.95
Donna L Z.
05/2010
4.0
carpet cleaners
 + -1 more
They were on time, very polite and went right to work. All the rugs looked good and there was no weird chemical smell. The 8x10 looked especially good. I also inquired about the floor cleaning (w/steam) service and they did a test patch for me. No miraculous cleaning job their but it was a tile floor with minimal dirt. Very expensive for that service!
Description of Work: cleaned wall to wall carpet in three bedrooms and (1) 8x10 wool area rug and (1) 4x6 wool area rug.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
RON P.
01/2008
5.0
carpet cleaners
 + -1 more
Excellent. Worker was on time, very polite, and did an excellent job. Will use them again. (They use a non-soap cleaner that does not attract dirt.)
Description of Work: Cleaned carpeting in 3 rooms and a large hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
MARY G.
08/2006
2.0
carpet cleaners
 + -1 more
I probably would not hire Zerorez again. They came on time, and I thought they did a decent job but nothing spectacular. I was also disappointed that the results did not last very long, especially for the price.
Description of Work: Zerorez cleaned my carpets.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$200
08/2006
5.0
carpet cleaners
 + -1 more
Zerorez did a good job. They came out on time. I felt that they were very professional and efficient. I would use them again and recommend them.
Description of Work: Zerorez cleaned the carpets. They did three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
CONNIE W.
08/2006
5.0
carpet cleaners
 + -1 more
Zerorez always show up on time. The work is always very good. We have and will continue to recommend them to friends and family.
Description of Work: Zerorez cleaned two rooms of carpeting for me. I have used them in the past also.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
08/2006
5.0
carpet cleaners
 + -1 more
Zerorez does a very good job, and we have hired them multiple times in the past. They are always on time, and I would definitely recommend them to friends and family members.
Description of Work: Zerorez cleaned four rooms of carpeting in my home. They turned out beautifully.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning,
Upholstering,
Ceramic Tile,
Marble and Granite,
Countertops and Backsplashes
FAQ
Zerorez is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 2:00 AM
Zerorez accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Zerorez offers free project estimates.
No, Zerorez does not offer eco-friendly accreditations.
No, Zerorez does not offer a senior discount.
Yes, Zerorez offers emergency services.
No, Zerorez does not offer warranties.
Zerorez offers the following services: Carpet cleaning, upholstery cleaning, air duct cleaning with anti-microbial treatment, tile & grout cleaning & sealing including flooring & showers, fine stone cleaning & polishing, flood extraction.