CONTINENTAL PUBLIC ADJUSTERS

4.8(
4
)

Insurance Agencies, Property Management, Mold Testing & Remediation,

... +3 more

About us

We are Public Insurance Adjusters that represent the Policyholder. Our sole responsibility, unlike that of the insurance company adjuster, is to advocate for the policyholder. Our mission is to help the policyholder achieve the best insurance settlement possible in the event of a residential or commercial property loss. We have settled thousands of property insurance claims and have been in the Industry for over 30 years. We have worked both sides, the first 13 years for the insurance companies and now exclusively for You, the Policyholder. We handle any covered loss that results from fire, lightning, wind, water vandalism theft, collapse, hail, flood etc. The standard contingency fee is 10% and if you don't get paid, we don't get paid.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Fire, water, plumbing leaks, hurricane, wind and flood claims

Services we don't offer

Automobile claims

Amenities

Emergency Services
Yes

Accepted payment methods

Check

Reviews

4.84 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Write a review
Showing 1-4 of 4 reviews
stephanie M.
03/2014
5.0
insurance companies
  + -1 more
Great! Mike was punctual and very understanding. He took his time to review our claim and insurance company policy. He gave us his honest opinion and help us find a contractor! Only if every other person in this world had his southern hospitality!
Description of Work: Free review of our claim policy and surveyed our damage.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
deborah G.
02/2014
5.0
insurance companies
  + -1 more
Mike Rump was wonderful, on time, punctual and professional. Our insurance company refused to honor our claim. Mike took control, did the necessary paperwork, and followed up regularly. When there was no response from the insurance company, Mike turned the matter over to one of his recommended attorneys, who sued on my behalf in a contingency arrangement (it cost me nothing unless the attorney was successful). The insurance company has now offered to settle and we are in negotiation. The experience with Mike has been 100% positive. I would recommend him without hesitation.
Description of Work: Our insurance company had refused to honor our claim. I called Continental and they took control of our problem...
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly S.
07/2012
2.0
insurance companies
  + -1 more
They visited twice. The first to see if the adjustor needed to come. She sent her sister out and used the restroom and broke the handle on the toilet and they said someone would come out to fix this. It has been 3 weeks and it hasn't been fixed. When I called Dolly about why this hasn't been fixed she was very rude and hung up the phone on me.
Description of Work: They came over to inspect the roof to see whether or not I should file a claim.
Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
3.0
Response from CONTINENTAL PUBLIC ADJUSTERS
This report is completely erroneous. On the contrary, there was no services provided, no contract entered into and we were never hired . We provided nothing but a FREE 1-hour consultation for this Homeowner. During the initial inspection by one of our Sales Reps., she asked permission to use the toilet. The 15 year old $5 handle to the toilet broke due to the old age of the handle. Our sales Rep was very apologetic and politely suggested that her husband would repair it when back in the general area or she could simply replace the part and send us the bill or we could send her $10 for her trouble. I want to make it very clear that the handle broke through no fault of our sales rep and the offer to repair or replace the part was going above and beyond what was owed. I, as the owner of the company made a separate trip to view the customer's property and she was again provided with free advise on how to handle her claim. I climbed her roof, provided her with digital photos of her roof and took the time to explain exactly what she should do on her claim. It turned out, her claim was well below her deductible and the Insurance company's denial of her claim was proper. We never signed a contract and we were not paid a penny for our free services. At no time during my appointment with her, did the customer advise that there was an outstanding issue with her toilet. I would have given her $10 on the spot had she mentioned it to me. When she contacted Dolly, she was not hung up on, she was put on hold while Dolly took another call. Rather than call back, she decided to file this frivilous complaint. Proving the old saying that no good deed goes unpunished, the customer has decided to attempt to ruin our company's sterling reputation over a $5 part that we don't even owe her for. So when the customer advises that we were hired and we were paid and we hung up on her, these are all completely false and completely without merit. We will be looking into having this frivilous, false complaint removed.
Christine M.
06/2008
5.0
insurance companies
  + -1 more
They were referred to me by friend. They charged 20% when others charged less. They came and inspected the roof with the insurance agent. They were very punctual and they worked well with the insurance agents.
Description of Work: They negotiated with the insurance company regarding my claim for a new roof.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Response from CONTINENTAL PUBLIC ADJUSTERS
Typically our fee is 10% of the entire claim. In this Homeowner's case, we were hired to reopen the claim after it had already been closed and previously paid and settled. When we are hired to pursue a supplemental claim such as this, we charge up to 20 % of the additional amount that we collect, as it involves a lot more time and effort as apposed to being hired at the onset of the claim. Inevitably, we were successful in obtaining more moneys for Member.

    Contact information

    1440 Coral Ridge Drive 452, Pompano Beach, FL 33071

    www.continentalpublicadjusters.com

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 6:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Insurance Agencies,
    Property Management,
    Mold Testing & Remediation,
    Real Estate Agents,
    Kitchen and Bath Remodeling,
    Water & Smoke Damage

    FAQ

    CONTINENTAL PUBLIC ADJUSTERS is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 6:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 6:00 PM

    CONTINENTAL PUBLIC ADJUSTERS accepts the following forms of payment: Check
    No, CONTINENTAL PUBLIC ADJUSTERS does not offer free project estimates.
    No, CONTINENTAL PUBLIC ADJUSTERS does not offer eco-friendly accreditations.
    No, CONTINENTAL PUBLIC ADJUSTERS does not offer a senior discount.
    Yes, CONTINENTAL PUBLIC ADJUSTERS offers emergency services.
    No, CONTINENTAL PUBLIC ADJUSTERS does not offer warranties.
    CONTINENTAL PUBLIC ADJUSTERS offers the following services: Fire, water, plumbing leaks, hurricane, wind and flood claims
    Automobile claims

    Contact information

    1440 Coral Ridge Drive 452, Pompano Beach, FL 33071

    www.continentalpublicadjusters.com

    Service hours

    Sunday:
    9:00 AM - 6:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 6:00 PM