Potter's Auto Care

Auto Service, Auto Radiators, Auto Transmission,

About us

Serving the Pensacola area since 1965.

Business highlights

60 years of trusted experience

Services we offer

Diagnostic,brakes,oil changes, AC, tune ups, transmission, complete foreign & domestic repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-16 of 16 reviews

JANNETTE K.
04/2016
5.0
auto repair
  + -1 more
Very please with service and work performed. Will recommend to others and us again.
Description of Work: Bakes and rebuild of front end.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DARRELL G.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: I had a fuel pump replaced and sway bar bushings replaced. The former, although not cheap, was actually a bit less then what was quoted. Courteous and efficient business.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lorraine B.
05/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Breaks, AC fans, oil cooling seal, oil and filter change, total engine check.Other things I can't remember. They were fast and very professional. I will definitely have my car serviced there from now on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

robin C.
06/2014
3.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$600

Patrick H.
04/2014
5.0
auto repair
  + -1 more
Potter's Auto Care are really really great. We have the best people for fixing cars and they have very good price too. They have always done a very good job and have been very responsive. We have one thing that wasn't quite right and they said, "Immediately bring it straight back". And, they made it right at no cost. One of them was like $300, one was $400. It was all very much better than the quotes we've had on the dealership, the one that cost $300 they had quoted us $2800 with the dealership. Well, I would say that they are very reliable. They are really good, very knowledgeable and they seem to know about everything.
Description of Work: We have taken all three of our cars in all at one time at Potter's Auto Care. We've used them since we joined Angie's List, so it's probably just over a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Craig M.
03/2014
5.0
auto repair
  + -1 more
.
Description of Work: Repaired sunroof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Janice M.
03/2014
5.0
auto repair
  + -1 more
The last time I used Potter's was in 2013. They are close to the house and they do a good job. I don't know how to rate the price because I don't use anybody else but they are probably consistent with all the other mechanics here in town- to stay in completion they have to be.
Description of Work: I trust Potter's Auto Care to maintain my vehicle.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue W.
02/2014
5.0
auto repair
  + -1 more
Work was done on time and a great job was done.
Description of Work: The car had a number of engine problems that were all replaced or repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Karyn H.
01/2014
5.0
auto repair
  + -1 more
Went in to check on anifreeze to make sure I was prepared for cold temps to come. In October, took prespective purchase used car in for complete inspection. The checked EVERYTHING and I felt totally confident buying the car. $210 well spent.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven W.
05/2013
4.0
radiator service
  + -1 more
POTTER'S AUTO CARE did a good job. They accurately diagnosed the problem and got it fixed. The pricing is good and they give you good piece of mind. They are very professional and made me feel comfortable. I would use POTTER'S AUTO CARE again in the future.
Description of Work: POTTER'S AUTO CARE for radiator replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Brian K.
10/2012
5.0
See above
Description of Work: After two failed attempts with our local Honda dealer that charged us to assess/recharge air, our civic still ran hot. Potter's took extra effort to find leak and provide excellent service/reasonable price. I would gladly recommend them for their excellent care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Potter's Auto Care
Thanks for the kind words. We are not as pretty as the dealership, however I would like to think our quality of service and honesty has no rival. Thanks again, Johnathan Kent President

Steven W.
03/2012
5.0
auto repair
  + -1 more
Overall experience was great. They did what they said they would. Truck runs great. Peice of mind that I got what I paid for!
Description of Work: Truck had been running rough for awhile. Gas mileage was dropping, finally wouldn't start. Brought it in on a friday afternoon,late. Had it ready monday afternoon. Was informed monday morning prior to work being performed what was needed and cost, I agreed and approved. Truck hasn't run this well since I bought it. Very pleased with quality of work performed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$712

Response from Potter's Auto Care
I hope your truck gives you many more miles of service. Thank you for the kind words. Johnathan Kent President

Gary M.
01/2012
5.0
auto repair, transmission repair
  + 0 more
They are very upfront and honest. My truck runs like it's almost brand new. They had my truck done in two days, it was quick.
Description of Work: They replaced my clutch and did some work on the transmission on my truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Potter's Auto Care
Glad to hear your clutch job went smooth. I hope the next time we see you it is for something more minor on your pocket book. lol Thanks again, Johnathan Kent President

carolyn B.
06/2011
5.0
auto repair
  + -1 more
The had very excellent service. They were very prompt, effeciant and had great customer care.
Description of Work: I had brakes put on and I had other mechanical work done including new belts, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Potter's Auto Care
It is always a pleasure to see you. Thanks for the kind words. Johnathan Kent President

Mary Ann F.
03/2011
5.0
auto repair
  + -1 more
From the first phone call based on Angie's List I was impressed with the professional way things were handled. They did the work in a very timely manner even repairing a PVC vacuum leak for no charge. I would not hesitate to recommend this company.
Description of Work: The air conditioning would not retain freon. They discovered a faulty switch which they fixed. The car was ready the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Potter's Auto Care
I hope your AC is still blowing cold. Thanks for the kind words. Johnathan Kent President

Elizabeth C.
02/2011
5.0
auto repair
  + -1 more
It went great...always does...
Description of Work: We have used Potters for years aind are very happy with them. We took our chevy 4/4 truck in to have them check shifting from four wheel drive to regular problems we have had lately...they checked it out, said this can be a problem with 4/4 and what to do if it happens again and didn't charge us...when they have done work for us in the past, it has been done professionally and they have not done work which wasn't needed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Potter's Auto Care
Thank you so much for taking the time to leave such a nice review. Johnathan Kent President

    Contact information

    2400 E OLIVE RD, Pensacola, FL 32514


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Radiators,
    Auto Transmission,
    Natural Gas Lines,
    Auto Inspections

    FAQ

    Potter's Auto Care is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Potter's Auto Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Potter's Auto Care does not offer free project estimates.
    No, Potter's Auto Care does not offer eco-friendly accreditations.
    No, Potter's Auto Care does not offer a senior discount.
    No, Potter's Auto Care does not offer emergency services.
    Yes, Potter's Auto Care offers warranties.
    Potter's Auto Care offers the following services: Diagnostic,brakes,oil changes, AC, tune ups, transmission, complete foreign & domestic repair.

    Contact information

    2400 E OLIVE RD, Pensacola, FL 32514


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM