Prime Stone Restoration

marble contractor

About us

Prime Stone Restoration is a family owned and operated company that has been in the natural stone industry for over 20 years. We pride ourselves on our customer service and knowledge. No job too big or small. We have worked on jobs all over Florida. We are Stone restoration specialists. Often we are called to come in after another company to fix their mistakes. We are known in the Mega Yacht industry and have worked on many celebrity Yachts. I mention this just so you know we are true professionals who treat our clients jobs as if it where our own. In order to work on these boats you need not only the proper insurance but cleanliness and expertise is a must, with a crew of sometimes 20 people watching your every move. I as the owner guarantee to be at every job from start to finish with the best price and even better service! I hope for the opportunity to show you with a free estimate why we deserve to be your Natural Stone Restoration Specialist.

Business highlights

12 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.982 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 26-50 of 82 reviews

Ken K.
01/2019
4.5
Polished and sealed a marble tub/shower combo and did a great job. Took a bit longer than expected as the marble needed a lot of work. All in all a fine experience.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$395

Mary P.
01/2019
5.0
On time very professional would definitely hire again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer S.
12/2018
5.0
Great job! I thought I was going to have to replace my granite, but Juan made it look brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dale C.
11/2018
4.0
Nice person, the work was good at first but has discolored over time. But it did fix the original break.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara I.
11/2018
5.0
Had a new granite countertop put in by another contractor, Kurt’s Counters. Shortly after the install, we discovered a small defect/damage in the. Granite. We requested the contractor come out & fix - he promised he would (several times) but he never came and stopped answering our calls. We decided to get another contractor & hired Prime Stone...Juan fixed the spot at a very reasonable price. He does excellent work and stands by it. Customer service is A+++, we highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Nanette P.
11/2018
5.0
Very professional. Cleaned up after drilling granite. Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise B.
10/2018
5.0
Went above and beyond on the job. Very pleased with the work. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

NAN H.
10/2018
5.0
They provide excellent work and at a reasonable price. The level of customer service and communication was exceptional. I wish I can give them 100 stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Halley R.
10/2018
5.0
Super responsive and great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Tammy C.
09/2018
5.0
Very professional, reliable, did everything he said he would do, very polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rebecca C.
08/2018
5.0
We had quite a large crack in our granite kitchen. We were thinking that we were going to totally replace it. We decided to look up stone repair company's. We chose Prime Stone Repair & we are so happy we did. The crack was repaired perfectly. We couldn't be more pleased with this company. No one would ever notice the repair! Expert quality workmanship from them & it has saved us thousands of dollars in replacement. We wouldn't recommend any others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim B.
08/2018
5.0
Juan is very professional. He is was responsive to phone calls, answering questions, on time, cleaned up after himself. Definitely recommend him!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Joel A.
06/2018
5.0
Juan was excellent and very professional. He showed up on time and delivered everything that was expected and more. I would and will highly recommend this business. Well done Juan and thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Rene W.
05/2018
5.0
Juan was very prompt to respond. He provided a no-charge consultation. He arrived on time, completed the work on schedule, and the result exceeded our expectations. We will call Prime Stone for all of stone restoration needs going forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john c.
05/2018
5.0
Excellent work and turned out great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carlos D.
04/2018
5.0
Don't even think twice to hired him you will not find a better quality value in the whole town. Reliable responsible and professional! Best in town hands down!! Thank for your job Juan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda M.
04/2018
5.0
Juan was very professional, arrived on time, and was very pleasant. He looked at the job, assessed it quickly, and gave his quote. His price was fair, the work was done in a timely manner, and was impeccable. He even took his shoes off when he entered our home!! It was a super positive experience, and I'd without a doubt hire him again. In fact, he is now our go to "stone man"!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mike k.
04/2018
5.0
Juan was fantastic! Quality of work and attention to detail was outstanding! I will surely hire him again and highly recommend him to anyone!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Troy C.
03/2018
5.0
Juan was very professional, on time & honest...He also provided us with some cleaner & tips on how to use it correctly...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Al S.
03/2018
4.5
I was very happy with the work performed. Juan responded to the request for quote the same day. Came to give us a quote and we agreed to the price and he performed the work right then. Very efficient and left no mess. Granite now looks great after cleaning, buffing and sealing. Also caulked along the backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

linda.creative7 h.
03/2018
5.0
Juan replied within 20 minutes of requesting quote! Explained the process and his recommendations so clearly. His company really stood out. He did a great job, and worked neatly. I would highly recommend his services. Our stone looks like the day it was installed. Great value for the money spent. PSR guarantees their work and will do touch ups if needed. What else can you ask for?

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Holly M.
03/2018
5.0
Great to work with. Responsed really quickly, scheduled an appointment flexibly and did a great job. Will use for our future granite sealing and maintenance without a doubt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eloise P.
03/2018
4.0
He is a person that guarantees the work he does and will come back and fix it if its not correct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rola K.
10/2017
5.0
I was extremely happy with Juan and Prime Stone Restoration. He started on the date we agreed on, and he finished when he said he would. It’s rare to find someone that keeps their word. They were extremely professional and clean. Also, the work they did was beautiful. I never thought that my floors could actually look that good again. I would absolutely recommend Prime Stone Restoration to anyone that needs any type of stone restoration. They were amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5000 Big Island Drive, Suite 407, Jacksonville, FL 32246


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

marble contractor

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Prime Stone Restoration accepts the following forms of payment: CreditCard
Yes, Prime Stone Restoration offers free project estimates.
No, Prime Stone Restoration does not offer eco-friendly accreditations.
No, Prime Stone Restoration does not offer a senior discount.
No, Prime Stone Restoration does not offer emergency services.
No, Prime Stone Restoration does not offer warranties.

Contact information

5000 Big Island Drive, Suite 407, Jacksonville, FL 32246


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed