Here at Fusion Cleaning & Restoration we strive for excellence; one of our top priorities is customer satisfaction. As part of the northwest florida better business bureau (aka bbb) we guarantee our cleanings 100% (the fusion guarantee). If you ever have a problem or concern regarding our carpet cleaning, tile & grout cleaning, upholstery cleaning, or any other service rendered, we welcome your call. Additional DBA - FusionCRS.
Business highlights
20 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Carpet Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone Cleaning and Polishing, Oriental Rug Cleaning, Dryer Vent Cleaning, & Water Damage Restoration
Services we don't offer
Waxing of flooring. carpet installation, carpet dying.
AWESOME! At the end of the day, what matters most is product....the floors in this house were as good as new. Tony was great, and the entire process was very positive.
Description of Work: Cleaned 3100 sq feet of floor to include, tile, carpet and wood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Lin M.
09/2014
5.0
carpet cleaners, ceramic tile
 + 0 more
It went pretty well. When we moved out we could see what a good job they did.
Description of Work: I bought a Big Deal for $99 for 3 Rooms of Carpet Cleaning with FREE Tile Grout Cleaning Service Up to 25 sq. ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Joshua A.
09/2014
5.0
ceramic tile
 + -1 more
Very easy to work with and very fair price.
Description of Work: Paint grout to freshen up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Angela S.
09/2014
5.0
carpet cleaners, ceramic tile
 + 0 more
VERY WELL! Clean, hardworking crew. LOVED the results.
Description of Work: cleaned the 3 rooms of carpet cleaning, PLUS cleaned and sealed all the grouted areas in the house (entry, kitchen, laundry, 3 bathrooms)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
LAURIE J.
08/2014
5.0
carpet cleaners
 + -1 more
Very professional. Prompt and courteous!! Will use again.
Description of Work: Cleaned two large condo rental bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Tania G.
08/2014
5.0
carpet installation, carpet cleaners
 + 0 more
We had just purchases this home. The carpets were in good shape in all but one room. Toni worked really hard to make my carpets look the best they could and they looked almost new. The one really bad room had animal stains (?). We bought the odor neutralizer and it did not work. Toni came back out and redid that area. It made all the difference. Overall I would use them again. Toni takes a lot of pride in his work. Jason who answered the phone just wanted to make sure we were satisfied. Overall they had amazing customer service. A+
Description of Work: clean carpets in my upstairs and downstairs over 2000 square feet, stain protect, and sterilized carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Joan W.
08/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Fusion CC responded promptly. Tony was friendly, professional and did a good job. I will use them again to clean carpets and sofas.
Description of Work: Cleaned sofa, two love seats, four dining chairs, two large chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$323
Susan R.
08/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
 + 1 more
great job, would recommend and use them again.
Description of Work: cleaned and sealed tile & grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James W.
08/2014
5.0
carpet cleaners, ceramic tile
 + 0 more
Did a great job and dried quickly.
Description of Work: Whole home and grout sealer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
William H.
07/2014
5.0
carpet cleaners
 + -1 more
Service was on time, they were very professional and very responsive on phone. They followed up after the service and made sure I was still satisfied with the results - great service!
Description of Work: Cleaned carpets in several rooms of house and stairway carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Anthony P.
07/2014
5.0
carpet cleaners, floor cleaning
 + 0 more
From the beginning of the project, Pablo (the owner) was very professional and always responsive to any questions or needs. He was prompt in terms of a visit to my home, and Jason the manager was very good to work with in relating to the production of an estimate and a statement of work. My job was relatively large for a residential job, requiring three full days of continual work to hone, polish and seal about 1600 square feet of marble floors as well as cleaning the carpet in the remainder of my home. Tony and Vernon performed the work, and Pablo himself was at the job site regularly to both supervise the results and to perform some of the work involved. Everyone was courteous and professional and made every effort to ensure that I was completely satisfied with the results. I plan to use FusionCRS to maintain my floors in the future and would recommend this company to anyone requiring floor and carpet cleaning and service.
Description of Work: Honing, polishing and sealing of marble floors as well as comprehensive carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Carol W.
07/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
 + 1 more
Tony met and exceeded our expectations! We will be calling Fusion Cleaning again!! Thanks Tony, and Thank You Jason for your professionalism and follow through with working your Schedule around ours!
Description of Work: Tony is a Professional just to say the least. He recommended the Pet Stain treatment for the carpet, and the Sealant for the Tile! Definitely well worth it! Carpet cleaned, deodorized, steps cleaned, and Foyer Tile Cleaned!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Juline S.
06/2014
5.0
carpet cleaners
 + -1 more
They were a little late on the arrival, but sometimes when you drive Hwy 98 it is unavoidable. We were moving out of a rental (we had lived there for 6 years) that had 10 year old carpets. I must admit, they were pretty dirty but when Tony was done they looked great - not new, but nice and clean. Super happy with the outcome. I elected not to take advantage of the free grout cleaning.
Description of Work: Cleaned carpets in 3 bedrooms and closets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$95
Suzanne S.
06/2014
5.0
carpet cleaners
 + -1 more
Tony was professional, informative and thorough. a pleasure to work with.
Description of Work: cleaned my couch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Charles B.
06/2014
5.0
carpet cleaners
 + -1 more
He showed up on time, discussed the procedure for cleaning the carpet, and went to work. He did a great job, and I will hire Fusion Carpet Care, Inc. the next time I have my carpet or furniture cleaned.
Description of Work: The first time, he cleaned the living room carpet, and did a great job. The original price was $ 120.00, but I received a military discount, which reduced the price to $114.00. He came back on the 3d of June and cleaned two oversied chairs which included a 10% discount from an Angies"s LIst coupon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$63
Jason K.
06/2014
5.0
air duct cleaning, floor cleaning
 + 0 more
Smooth, efficient, professional. Service done by Tony. Will use again and recommend to others.
Description of Work: Tile and grout clean and seal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
James P.
05/2014
5.0
carpet cleaners
 + -1 more
Great service, communication, and punctual. Called before arrival time to confirm they were on the way. Upon arrival, inspected everything and involved of the process and any concerns or suggestions for better care care. Overall, very pleased with services and would use again.
Description of Work: Cleaned all upstairs carpeting as well as area run downstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Betty M.
05/2014
5.0
carpet cleaners, upholstery cleaning
 + 0 more
It was very good. They were very professional and they did a good job. They called and made arrangements on the day. They were very prompt and I can't say enough good about them. They did the best job than anybody I've ever had because my carpet was very, very soiled. I would highly recommend them. He had an assistant with him and he was training him but it didn't interfere with the carpet cleaning at all. It was a good deal.
Description of Work: I've used FusionCRS Cleaning & Restoration Services. I had them do my recliner so I had to pay another $35.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Matthew B.
05/2014
5.0
carpet cleaners
 + -1 more
Fantastic service and price again. Carpets cleaned very well and some tough pet stains eliminated. Definitely THE people to call for us.
Description of Work: cleaned carpets, whole house (3 Br/2 Ba)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Floyd S.
04/2014
5.0
carpet cleaners, ceramic tile
 + 0 more
Excellent work. Carpet look very nice and tile in bathroom has not look that good since new. Will have back to clean entire house.
Description of Work: Cleaned three rooms of carpet and grout in bathroom
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Alma D.
04/2014
5.0
carpet cleaners, ceramic tile
 + 0 more
Arrived on time, worked constantly - no breaks, and moved items. He did a great job
Description of Work: Cleaned carpet in 3 bedrooms and stairway and cleaned grout in 2 rooms. Happy with the service! I had to reschedule the original date of service at the last minute, and they were very understanding and helpful
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Sharon M.
04/2014
3.0
carpet cleaners
 + -1 more
The carpet did not come clean at all on the first go-around. We have no pets or children and the carpet was not that bad; however, when I pointed out that our master bedroom was no cleaner than before and extremely wet, the technician explained to me that it was due to fiber breakdown and was not dirty. Our carpet is very good quality and was purchased in 2010, and I was not happy at all that he said the fiber was breaking down. So, I went to inspect the other 2 bedrooms, which are on the other side of the house and only used when we have company, and found that they looked exactly the same with the few lightly soiled spots that were there to begin with still remaining. With that, the technician apologized and went out to his truck to get a spray bottle of solution and finished cleaning the dirty spots by hand. Amazingly, all the spots came clean (I could have done this myself with spray-on carpet cleaner). I wanted to know the carpet was deep-down clean, but I truly don't believe there was any cleaning solution used in the beginning. He proceeded to do the same thing in the master bedroom where he previously professed we had fiber breakdown; and, lo and behold, it appeared much cleaner as well. Another problem with the master bedroom area was that it was soaked and took almost 24 hours to dry. That can't be good! He told me their policy is to make sure the customer is satisfied, so I will give them credit for that. I have had the carpet in our bedroom cleaned once before by another company, and it looked brand new. I will have it done again by the other company. I just truly wanted to give the local company a try.
Description of Work: Cleaned carpet in 3 bedrooms.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
$99
Response from FusionCRS Cleaning & Restoration Services
Thank you for your honesty. We pride ourselves in honesty, integrity, and quality; and are very upset ourselves with the results you feel you received. I understand that the owner has spoken with you and would love the opportunity to make things right. We offer a 15 day satisfaction on all our workmanship and encourage our customers to call if there is anything they are not satisfied with. We would be grateful if you would allow us to schedule a day to come out and redo the areas of concern. Please call our office at your earliest convenience. Again, we sincerely apologize for any trouble this has caused you. We look forward to hearing from you soon.
Beckie P.
04/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
 + 1 more
All work performed in a professional manner. The 2 employees were punctual, efficient, and courteous. They successfully removed stains in the carpet. Travertine surface restored to its beautiful soft shine. We were very pleased with the company, would recommend them, and use them again.
Description of Work: All carpets in home were cleaned. Travertine tile floors were cleaned and sealed to restore original surface appearence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Kim W.
03/2014
5.0
carpet cleaners
 + -1 more
Pablo and Danielle took great care to get the large rugs back into the correct place and arrange my furniture on it. I was very happy with the outcome. Would definitely recommend them.
Description of Work: Took two of my large area rugs to their facility to be cleaned. One was an 8 X 10 and the other was a 10 X 14.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Lisa C.
03/2014
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Excellent A+ service. Came to the house on time, let us know the type of rugs we had, cost of cleaning, cleaned the cheaper rugs here at the house and then took the orientals and wool to their shop for cleaning. Delivered back to the house and even carried one of the rugs upstairs for us. Look great, smell great. The cleaner was professional and gave us lots of great info to maintain our rugs.
Description of Work: cleaned: three 5x7 oriental rugs, one 11 x 15 wool rugs, one 5x7 , two 8 x 10 rugs
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Dry Cleaning,
Water & Smoke Damage,
Drapery Cleaning
FAQ
FusionCRS Cleaning & Restoration Services is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
FusionCRS Cleaning & Restoration Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa