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FusionCRS Cleaning & Restoration Services

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Here at Fusion Cleaning & Restoration we strive for excellence; one of our top priorities is customer satisfaction. As part of the northwest florida better business bureau (aka bbb) we guarantee our cleanings 100% (the fusion guarantee). If you ever have a problem or concern regarding our carpet cleaning, tile & grout cleaning, upholstery cleaning, or any other service rendered, we welcome your call. Additional DBA - FusionCRS.

Business highlights

20 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone Cleaning and Polishing, Oriental Rug Cleaning, Dryer Vent Cleaning, & Water Damage Restoration

Services we don't offer

Waxing of flooring. carpet installation, carpet dying.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 183 reviews

Raymond S B.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent job. Was advised that the stains were so severe that some my "reappear" later and they have to some degree.
Description of Work: Soiled carpet cleaned with pet stains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$265

Response from FusionCRS Cleaning & Restoration Services
Thank you for taking the time to leave a review! We appreciate you as a customer and love to hear that your experience was great. Make sure you give us a call for all of your future cleaning and restoration needs!

John B.
04/2017
4.0
carpet cleaners
  + -1 more
This is the best carpet cleaner I've used.
Description of Work: They cleaned our carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas D.
03/2017
5.0
carpet cleaners
  + -1 more
Second time we used them and they are super.
Description of Work: Whole house carpet cleaning and scotchguard treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$553

Dawn O.
01/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
I recently employed Fusion CRS to clean the carpets, tile and grout in my new condo. The office staff was great. Tony and Christy were my technicians and they were wonderful! They arrived promptly, explained all the charges in detail and got right to work. They paid great attention to every detail and took particular care of some wear spots and a couple of nasty stains. Tony and Christy were both very courteous and their level of professional performance was outstanding! I will definitely be using their services again!
Description of Work: Carpet, tile, and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Lori U.
01/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very well. The crew was on time and professional. There was a glitch with the main generator and the owner came out immediately to replace it and stayed so the job would be completed in a timely manner. They crew had a backup unit they used until the owner arrived
Description of Work: Couch and loveseat cleaning and carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
01/2017
5.0
carpet cleaners
  + -1 more
Fusion did a great job. Carpet gets abused regularly since it is primarily a vacation rental, but it cleaned up well. Will definitely use again.
Description of Work: Carpet cleaning on vacation rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jonsey J.
11/2016
5.0
ceramic tile
  + -1 more
The process actually went perfectly. Pablo, Danielle, and Porsche of the office worked with me to fit my schedule perfectly, despite the fact that my circumstances caused me to reschedule twice. Tony and Jacob arrived at the condo on schedule, explained the process thoroughly, and then performed the work which produced fantastic results!
Description of Work: The tile and grout throughout a rental condo had several years buildup of dirt. It needed to be cleaned and the grout sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499.55

Janet P.
11/2016
5.0
carpet cleaners
  + -1 more
Anthony and Christy did an excellent job!
Description of Work: I had carpet in guest bedrooms cleaned, as well as three runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bobbie A.
11/2016
5.0
upholstery cleaning
  + -1 more
Service was great and quickly completed. Tony and Jacob were great.
Description of Work: Furniture cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Donna M.
11/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were professional and did an excellent job
Description of Work: carpet and upholstery cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda V.
10/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Excellent communication regarding appointment, arrived on time and did a very good job. Followed up after service. I would highly recommend them!
Description of Work: Carpet, couch and rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda C.
10/2016
5.0
carpet cleaners
  + -1 more
Anthony and Jacob did a superb job. Along with their professional attitude, they even more booties and protected the corners of the walls. The carpets look fabulous and I would recommend them to anyone.
Description of Work: Carpet Cleaning six areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Linda V.
10/2016
5.0
ceramic tile
  + -1 more
The team communicated with me throughout, showed up on schedule and did an excellent job. Quick and efficient. Insisted that I inspect the work was done to my satisfaction before they left, and followed up again by phone. It was a pleasure to deal with this company. I would recommend them without reservation.
Description of Work: Steam cleaning of tile floors - residential.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Jeff C.
10/2016
5.0
ceramic tile
  + -1 more
They were able to clean the grout beautifully. I had tried 3 other companies and not one of them could clean the grout properly. This was a rental condo for 30 years so there was a lot of ground in dirt and staining. Fusion made it look like new. I was amazed. Very professional and prompt. Also neat and cleaned up after the job. I was quite pleased.
Description of Work: tile and grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from FusionCRS Cleaning & Restoration Services
Thanks [Member Name Removed]! We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! - Porche' Mandel, Marketing Director Fusion CRS

Michael T.
10/2016
5.0
carpet cleaners
  + -1 more
Great service as they performed as advertised. Communication from my call to them through them showing up, performing the job quickly and professionally was great. They left nothing to question, whole experience was painless. I plan on using their tile cleaning and sealing service in the near future.
Description of Work: Just had a few rooms done taking advantage of the set price for three areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from FusionCRS Cleaning & Restoration Services
We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! - Porche' Mandel, Marketing Director Fusion CRS

Horacio D.
09/2016
5.0
carpet cleaners
  + -1 more
Very professional and thorough. I paid extra for the carpet protection in two areas.
Description of Work: Cleaned the carpet in 5 areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from FusionCRS Cleaning & Restoration Services
We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! - Porche' Mandel, Marketing Director Fusion CRS

Terri B.
09/2016
5.0
carpet cleaners
  + -1 more
Great! Tony was very prompt and knowledgable! He was able to remove several dark spots in my light carpet and it looks refreshed! Tony was very personable and he worked very fast!
Description of Work: Cleaned 3 bedroom high traffic carpeted areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from FusionCRS Cleaning & Restoration Services
We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! - Porche' Mandel, Marketing Director Fusion CRS

Lisa G.
03/2016
4.0
carpet cleaners, carpet installation, ceramic tile, floor cleaning
  + 2 more
Provider was to show up between 9-11 a m. I waited until 11 and called. They said there was a scheduling issue and they showed my appointment as a week later. They quickly resolved the issue by routing 2 guys that were finishing a carpet install to pick up the grout cleaning equipment and head my way. They were there within the hour. They were flexible about cleaning my problem or high traffic areas which was great and the entire floor wasn't bad mostly just those areas. After they were gone I discovered that some of the cleaning solution had splattered on the bottom of stainless steel appliances causing some dark staining. I called them the next day and again, they were very professional and showed up promptly with a crew and proceeded to polish away the stains until I was satisfied. I guess the end result was I felt they did a good job with the cleaning and although there were a couple of hiccups, they did a good job of making things right and were professional to deal with.
Description of Work: clean and seal 1000 sq ft grout

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$200

Response from FusionCRS Cleaning & Restoration Services
Hello [Member Name Removed], Thank you so much for your thorough and honest review. We do recall the scheduling hiccup but we're glad we were still able to service you. It's never our goal to inconvenience a customer in any way so we appreciate your understanding. We hope that you will continue to trust Fusion for your cleaning and restoration needs! Porche Mandel Marketing Director

Donna A.
03/2016
5.0
carpet cleaners, ceramic tile, dry cleaning, floor cleaning, upholstery cleaning
  + 3 more
The sofas and chairs were cleaned well with extra attention paid to the difficult spots which i truly appreciated. All of the furnisher looked cleaner and brighter. Second service was floor tile cleaning. They worked hard and did an excellent job making the tiles in even high traffic areas look like new.
Description of Work: The first call was to dry clean sofas and chairs. Tony and Sabria were the technicians who completed the project. They both worked very hard and stayed over time to attempt to clean some particularly difficult spots. They were fast, yet spent the extra time when the job called for more attention. They were both friendly, helpful, and completed the job very well. Because they had done an excellent job on the sofa, I had them return the next week to clean tile floors in high traffic areas. They again arrived timely, and completed the project with excellent results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from FusionCRS Cleaning & Restoration Services
Good Afternoon Ms. [Member Name Removed], We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! Christy Richardson Office Manager

james H.
02/2016
5.0
carpet cleaners
  + -1 more
the job was well done!
Description of Work: cleaned carpet in 4 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from FusionCRS Cleaning & Restoration Services
We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! Christy Richardson Office Manager Fusion CRS

Scott M.
02/2016
5.0
carpet cleaners
  + -1 more
Tony and Tim were punctual, friendly and professional. Job was done thoroughly and expeditiously. Carpet came out looking fantastic. We had the highest traffic areas cleaned and treated, which they now look like new again. Excellent job!!
Description of Work: Cleaned three areas of carpet and treated areas with carpet protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from FusionCRS Cleaning & Restoration Services
[Member Name Removed], We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! Porche' Mandel Marketing Director Fusion CRS

Kevin O.
02/2016
5.0
carpet cleaners, ceramic tile
  + 0 more
Tony and his partner Sabrina were courteous, prompt, and professional. They called us the morning of the appointment to confirm their estimated arrival time and than called us again when they were slightly delayed. We were very pleased with Tony & Sabrina's service and the finished results made our carpets look brand new again. I would recommend and use them again, and we are currently thinking of having them back to clean and seal the tile grout in our 2 bathrooms
Description of Work: Tony & Sabrina cleaned our 2 bedroom carpets, removed traffic pattern stains, and applied carpet stain protection to both carpets. We also purchased a quart of spot remover to have on hand to treat stains immediatley if needed in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from FusionCRS Cleaning & Restoration Services
[Member Name Removed], We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! Porche' Mandel Marketing Director Fusion CRS

Joan K.
01/2016
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
Job well done. Furniture looks great, tile looks great. Tony explained what he was doing throughout process.
Description of Work: Cleaned sofa and 2 large recliners, tile flooring in kitchen and 3 baths

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from FusionCRS Cleaning & Restoration Services
[Member Name Removed], We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! Porche' Mandel Marketing Director Fusion CRS

Susan H.
01/2016
5.0
carpet installation, carpet cleaners, floor cleaning
  + 1 more
Service called before coming, arrived on time (actually available a bit early as their earlier appointment canceled) and did a good job of truck mounted carpet cleaning. It was significantly cleaner when they left. (We were cleaning to see if the old carpet in a home we bought was salvageable but years of neglect had taken their toll.) Technicians/service professionals worked well and quickly but were great at answering questions. Cost less than the service the carpet sales person had recommended to us, but came with good ratings. We intend to use them to keep the new carpet clean.
Description of Work: cleaned carpet, gave free estimate for additional cleaning of hard floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from FusionCRS Cleaning & Restoration Services
[Member Name Removed], We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! Porche' Mandel Communication Specialist Fusion CRS

Daniela M.
12/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
They were professional, fast and convenient. Great service and the most important thing was that this company was CERTIFIED! !!!!
Description of Work: Clean carpet entire floor plan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from FusionCRS Cleaning & Restoration Services
[Member Name Removed], We appreciate you taking the time out to leave us a review! Providing great customer service is always our first priority and we are glad it reflected in our service. Please keep us in mind for your future cleaning and restoration needs! Porche' Mandel Marketing Director Fusion CRS

Contact information

906 Skipper Ave, Fort Walton Beach, FL 32547

http://www.FusionCarpetCare.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Dry Cleaning,
Water & Smoke Damage,
Drapery Cleaning

FAQ

FusionCRS Cleaning & Restoration Services is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

FusionCRS Cleaning & Restoration Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, FusionCRS Cleaning & Restoration Services offers free project estimates.
Yes, FusionCRS Cleaning & Restoration Services offers eco-friendly accreditations.
No, FusionCRS Cleaning & Restoration Services does not offer a senior discount.
Yes, FusionCRS Cleaning & Restoration Services offers emergency services.
Yes, FusionCRS Cleaning & Restoration Services offers warranties.
FusionCRS Cleaning & Restoration Services offers the following services: Carpet Cleaning, Tile and Grout Cleaning, Upholstery Cleaning, Natural Stone Cleaning and Polishing, Oriental Rug Cleaning, Dryer Vent Cleaning, & Water Damage Restoration
Waxing of flooring. carpet installation, carpet dying.

Contact information

906 Skipper Ave, Fort Walton Beach, FL 32547

http://www.FusionCarpetCare.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed